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Home Forums 68kMLA Apple fixes two eMacs for free — #6
Post #6 by Quadraman
Source Forum68kMLA
CategoryTroubleshooting
Post DateTue, 5 Aug 2008 - 04:59
Original URLhttps://68kmla.org/bb/threads/apple-fixes-two-emacs-for-free.14344/
Post
The eMac repair program has been going on long before the iPhone 3G was on sale... And before the 1st Gen iPhone was introduced in fact...
Do you think I don't know that? The point I was making is the timing of his warranty claim so close to the iPhone 3G launch probably had a lot to do with the claim being honored. What Apple doesn't want after the launch of a new product is someone slagging them off in the press and online that might kill sales so they did the repair to make sure no bad publicity is generated. Whether MR would have complained, I don't know, but businesses don't take risks when it comes to bad publicity killing their sales. Sourcing a couple of eMac motherboards costs a lot less than a negative newspaper headline or internet buzz. Had the iPhone 3G been an established product and Apple had no new product releases in the immediate future, it's possible the outcome might have been different.

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