Did you first try to reset the PRAM?
I don't have a 8500, but it has the same case than the 8200 and 9500, both of which I own. What screws are you talking about? The six securing the back panel to the case? There's no way you can open the machine without unscrewing them…
I don't have a 8500, but it has the same case than the 8200 and 9500, both of which I own. What screws are you talking about? The six securing the back panel to the case? There's no way you can open the machine without unscrewing them…