Sorry to hear that. Wish I would have seen your thread sooner so I could have warned you about my experience. Good luck in your hunt for a new LaserWriter! Personally, I love both of mine (360 & 12/640) and have had pretty good fortune with them. I did trash my old LaserWriter IINT a few weeks ago, but that nasty old thing never did work right. If you do decide to get a remanufactured toner, here is a link to the site I used for mine. Nothing but good things to say about them. http://www.performancetoner.com/apple--toner-cartridges.html