After my initial inquiry, he told me that it powered on, but nothing happened. He said you could hear it powering up, but nothing happened on screen. I think he wasn't patient enough to get by the initial gray screen! The unit was going to be thrown out by an older lady, the seller spotted it at a reno job and rescued it to pass on to someone else who could make use of it, and make a few bucks in the process. He was even so kind, he dropped it off for me as I don't have a car. This machine came quite close to meeting an early demise! It's in safe hands now!