Yep, that is ENTIRELY unacceptable "packaging", and ownership lies squarely in the court of the seller, not the shipping company... even handled like eggshells, the machine would have broken just from movement during transport, due to lack of any packaging in the box. This completely useless moron deserves to be held to acount for his sheer laziness and failure to meet his obligation as a seller. You paid for a working and complete machine, and you got a splintered wreck, due to the sellers lack of care alone, so as such I would say compensation is in order for the product you realistically did not receive.