Even if the item was insured, it's payable to the seller (shipper) - not the buyer.
After all, you bought the item - it's up to the seller to get it to you in one piece. Regardless of any disclaimers they make to the contrary. Regardless of whether or not *you* paid for insurance that protects *them*.
Don't let seller's off the hook for shipping problems. It's part of the 'cost' of selling. I've been doing transactions over the internet for many years. There are clear and established rules for who's responsible for what. The seller is obligated to deliver the item or a refund. Immediately.
As an experienced seller, I wouldn't take the risk of shipping an aquarium or anything else that stands a good chance of breaking. I could lose the item as well as the shipping costs, AND have to reimburse the buyer.
After all, you bought the item - it's up to the seller to get it to you in one piece. Regardless of any disclaimers they make to the contrary. Regardless of whether or not *you* paid for insurance that protects *them*.
Don't let seller's off the hook for shipping problems. It's part of the 'cost' of selling. I've been doing transactions over the internet for many years. There are clear and established rules for who's responsible for what. The seller is obligated to deliver the item or a refund. Immediately.
As an experienced seller, I wouldn't take the risk of shipping an aquarium or anything else that stands a good chance of breaking. I could lose the item as well as the shipping costs, AND have to reimburse the buyer.