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Home Forums MacNN iPod product team accidently talks to a real customer — #24
Post #24 by CharlesS
Source ForumMacNN
CategoryTroubleshooting
Post DateFri, 2 Jul 2004 - 12:33
Original URLhttps://web.archive.org/web/20050523071957/https://forums.macnn.com/showthread.php?t=218888
Post
Quote:
Originally posted by Eriamjh:
While you went away miffed from their response, they probably turned and laughed saying something like, "Another customer who thinks every Apple product should do everything." etc.

Well, instead of laughing, they could either have graciously accepted the feedback and then ignored it, or they could have explained, "Unfortunately, this isn't possible because the hard drive is in such a small space that there would be heat problems. Also, the microdrives aren't really fast enough to boot from," and that would have been much more polite.
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