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Originally posted by Superchicken: Have you been IN an Apple retail store and not a reseller? The Apple stores from what I've heard, have great customer service why worry about it? |
Hey, I'm just saying I've heard some people say they've had some poor experiences with the Genius's. Not the sales staff, but the tech support. Probably just a couple bad Apples, but nevertheless - the staff is a huge plus for the Apple Stores. My mom switched based (nearly) on the difference between the Apple Store and their helpful staff and the usual CompUSA stiffs...
And i bet I've been to more Apple stores than you!