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Originally Posted by trevorM
I finally returned my 30" Cinema Display HD which had a serious issue. And before I knew it I had a replacement model.
Funny thing is, my new replacement, looks like its been used (Splashes and fingerprints on it) and it came in the box and packaging that I delivered my old display in and uses my old power adapter etc. Furthermore, I got no new documentation or anything.. Is this what I should expect or should it be brand new in a new box with new documentation etc? Any thoughts would be appreciated. Thanks T! |
Replacement units do not come in brand new retail packaging. You won't get extra cables, documentation, etc., -- you will get back what you sent in, in terms of inventory. As for whether it's new or fixed/... I don't know -- it's up to Apple's discretion, so long as they give you a perfectly working unit.
As to the "you should get a brand new product" comment -- because why, you think so? Sheesh
