He was probably going to tell you to perform an Archive & Install anyway...so glad you didn't waste more of your time on him and did that yourself...

Did you happen to catch the guy's name? I ask cause I know a few people that work in AppleCare...

I always find that repeatedly interrupting people who are pissing me off somewhat satisfying. It becomes a bit of a game; you patiently wait for the person to start speaking before…

Quote: Originally posted by OptimusG4: Did you happen to catch the guy's name? I ask cause I know a few people that work in AppleCare... No, unfortunately I didn't…

Quote: Originally posted by Rev-O: I always find that repeatedly interrupting people who are pissing me off somewhat satisfying. It becomes a bit of a game; you patientl…

Did he have an accent from India?

Quote: Originally posted by Buckaroo: Did he have an accent from India? haha no, though i thought that would come up. Definitely not, if he did I'd have accepted th…

You get good and bad. I've just (finally!) got a new battery for my laptop. I had to call about eight times - they tried to send out a total of five batteries. It was UPS that was …

Hmm.. I guess the outsourcing to india is noticible...

I'm going to use my Panther Server as a router. The en0 interface will connect to our T1 router while the en1 interface will connect to our switch. I have NAT and DHCP setup to pro…

Quote: Originally posted by kernel_panic: I'm going to use my Panther Server as a router... So.... the "panther" is just there to provide NAT and DHCP? I would ei…

Quote: Originally posted by macroy: So.... the "panther" is just there to provide NAT and DHCP? I would either configure the "panther" to be a firewall, or spend $50 on…

From a security perspective... it provides a seperate "segment" away from your internal machines. You usually place high visibility machines in there (web, dns, ftp etc...). Th…

So, I would connect a switch to the T1 router, connect the web/email/Panther servers to it, then connect the other enet interface on the Panther server to another switch for the in…

That will work. Where's your DHCP? Still on the Panther?

Quote: Originally posted by macroy: Where's your DHCP? Still on the Panther? yep...

What router does the T1 terminate on?

Quote: Originally posted by Scotttheking: What router does the T1 terminate on? I'm no network guru, so forgive the question... What do you mean?

Quote: Originally posted by kernel_panic: I'm no network guru, so forgive the question... What do you mean? More generally, what devices do you have for the networ…

In other words, what are the make and model of the devices you have identified on your diagram as "public" "firewall" "switch/hub" and so on? It's kind of important, because the c…

Also, list the functions each device has. If you have "server1", say what functions it does. Do that for any machine that may have any interface aimed at the internet.

[list=1][*]public = the internet[*]router = my T1 router supplied by my ISP. I don't have a brand/model available right now, but I'll check tomorrow.[*]firewall = I haven't purchas…

The quality isn't great, but this is something I whipped up. The firewall is something you don't currently own. I STRONGLY recommend buying a real firewall, something from netsc…

Kernel... Unless I missed it, you still didn't mention what type of environment you have here....(home, school, office, etc.) This will actually determine what you will/should nee…

This is a small business - an ad agency. We have 10 employees - 6 creative and 4 administrative.