I got my rev A 17" in April? can't remember. But it's been almost a year of using it at work, home, everywhere I go. I've had absoultely no problems at all. It has never let me dow…

I just received my PowerBook back from Apple on Monday night. Over the past couple of days, I noticed that the casing is not as secure as it was, and that the keyboard was not full…

Probably. If they see any attempt at self repair or of any tampering with the case it probably if not most likely will void the Apple Care.

Just tell them that's the condition it was in when it was returned. Other than the screw, it's the truth. One screw should not equal a warranty void.

It does sound like you're SOL, however, have you tried backing out the screw with a torqued screwdriver? The extra leverage won't hurt with the screwdriver. Hope this helps, othe…

Quote: Originally posted by fizzlemynizzle: Just tell them that's the condition it was in when it was returned. Other than the screw, it's the truth. One screw should …

I actually did the same thing to my 17 rev B. It came back from repair and a few things weren't working so I'd figure I could open the case and seat a few cables. Upon putting it b…

In any case, being that I had the uneven illumination problem BEFORE I touched the PowerBook, will Apple repair it again if the problem returns? Obviously it was a problem before I…

I just stuck one side of the tweaser (the smal ones that come with standard computer toolkits) in the hole and dug it out. All repairs done by Apple has a 30 day warranty on the re…

You just have to stay stubborn in defending your claim that the screw was there all the time. Believe me, they heard worse stories, but at least it wont get the wrong ball rolling …

Quote: Urgent! Did I completely screw up my warranty? Was that a pun? But yeah, screwing with your laptop like that is risky while the thing is under warranty.…

or you could say that you were putting in the airport extreme card in...i think that's an exception excuse to open up the pb...not sure though.

You don't have to open up the case to install an airport extreme card...

Note that the Apple service guide PDF for this model specifically and explicitly warns about this problem, and the fact that undoing said goof-up requires basically stripping the m…

Well, I am returning to school in London tomorrow. The PowerBook will be picked up for service on Tuesday, because the backlit keyboard does not work like it did before the repair …

Hello all. I purchased AppleCare for my PowerBook 15" AL in the U.S. It states that it provides global coverage. I am currently studying in the U.K., and have started to notice …

Probably the UK number

Definitely the UK number. AppleCare in the US won't even deal with your case if you're not in the country. By the way: if you can wait until you're back in the US, you should con…

Contact the UK dealer. I bought mine in the US and am in Italy. Had the screen replaced for same reason, now it's back up there cause the screen trim was warped and they scratch …

Quote: Originally posted by Crusoe: Contact the UK dealer. I bought mine in the US and am in Italy. Had the screen replaced for same reason, now it's back up there cau…

I sent my 15" AlBook into Applecare two days ago and today the status website says "Hold: awaiting part." The phone rep didn't have any further information. Has anyone got a new LC…

Mine was replaced in 3 days total (including shipping time). tooki

I just got my pb 6 days ago, and i'm just gonna return it to the store to swap for a new one cause getting that white spot is rediculous, not even a week of having it.

Quote: Originally posted by Tantrum: getting that w**** s*** is rediculous Hey man read the sticky. That's like swearing around here! Good luck though - I'm jealou…

I'm in Italy and sent it up to AppleCare in Denmark. 3 day turn around and I got a perfect screen but... they scratched the screen lid/case in two spots and the plastic trim was wa…