It's a good thing that Apple's customer service is still rated so highly, because I have been thoroughly unimpressed by their tier one techs. Whether they originate in India or Ame…

I love Apple computer and I ALWAYS buy their extended warranty and they ALWAYS go out of their way to help. That is one of the reasons that I buy Apple computers. The only other …

2,530,000 similar complaints now... But 9,610,000 for "apple computer problem" Perhaps you should try another rhetorical flourish?

of course, it's 42,500,000 responses for "windows problem"

14,300,000 for "PC died."

Actually if you enclose it in quotes Dell 3350 Apple 45 I think people just have a lot of problems and a lot of computers on the internet Either way Apple customer service is g…

You get'em. Maybe they should make a mini-long-commerical-spoof on Dell? Call it: "A nightmare on Dell Street"?

Quote: Originally Posted by kymacman After what I have gone through today, I vow that I will NEVER buy another Dell computer again. I have a 4th gen. 15" powerbook, and two Del…

By the way the Dual 2.3 is a great solution

Well if you understood how the tier process works in most companies....... believe it or not there are customers that would call support.... and find out they didn't plug the power…

Dell's support is aka New Delli. Its all outsourced to India. I have no problems with outsourcing. However the ability to understand the people is a necessity. Whatever country …

mmmm hmmmm. -Owl

Quote: Originally Posted by ThePhoenix Dell's support is aka New Delli. Its all outsourced to India. I have no problems with outsourcing. However the ability to understand the…

Quote: resuna 2,530,000 similar complaints now... But 9,610,000 for "apple computer problem" Perhaps you should try another rhetorical flourish? __________________ レス…

[quote=SunSeeker]If you include Mac and Exclude ipod there are only 1.5 million hits If you do the same for Dell you still get nearly as many as before, 2.2 million Interestingly…

I think that *someone* here is Dell fool - er, Troll. (Hint: Look at who is defending Dell.)

Quote: Originally Posted by MichaelNH Well if you understood how the tier process works in most companies....... believe it or not there are customers that would call support...…

Quote: Originally Posted by Cody Dawg I think that *someone* here is Dell fool - er, Troll. (Hint: Look at who is defending Dell.) can't concentrate. must have dog

Quote: Originally Posted by Cody Dawg I think that *someone* here is Dell fool - er, Troll. (Hint: Look at who is defending Dell.) Facts are facts. I suspect the OP ha…

Quote: Originally Posted by kymacman After what I have gone through today, I vow that I will NEVER buy another Dell computer again. I have a 4th gen. 15" powerbook, and two Del…

I've been in IT for a very long time and I could have told you never to buy Dell. They are the garbage of the PC world. As others have posted: nonstandard parts, nonspec parts, p…

A quick solution would be to buy a new DVD-R drive.

Quote: Originally Posted by discotronic Apple's customer service is among the best I have had to deal with. Anytime I have had to call for a hardware issue I have had someone on…

Quote: Originally Posted by buffalolee A quick solution would be to buy a new DVD-R drive. ...if it's a physical problem. But what if it's a software problem - say a filte…