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Urgent! Did I completely screw up my warranty? — #13

Note that the Apple service guide PDF for this model specifically and explicitly warns about this problem, and the fact that undoing said goof-up requires basically stripping the m…
MacNN Troubleshooting by tooki

Urgent! Did I completely screw up my warranty? — #14

Well, I am returning to school in London tomorrow. The PowerBook will be picked up for service on Tuesday, because the backlit keyboard does not work like it did before the repair …
MacNN Troubleshooting by justinf77

AppleCare Contact Question (PowerBook) — #1

Hello all. I purchased AppleCare for my PowerBook 15" AL in the U.S. It states that it provides global coverage. I am currently studying in the U.K., and have started to notice …
MacNN Troubleshooting by riboflavin

AppleCare Contact Question (PowerBook) — #3

Definitely the UK number. AppleCare in the US won't even deal with your case if you're not in the country. By the way: if you can wait until you're back in the US, you should con…
MacNN Troubleshooting by bamchum

AppleCare Contact Question (PowerBook) — #4

Contact the UK dealer. I bought mine in the US and am in Italy. Had the screen replaced for same reason, now it's back up there cause the screen trim was warped and they scratch …
MacNN Troubleshooting by Crusoe

AppleCare Contact Question (PowerBook) — #5

Quote: Originally posted by Crusoe: Contact the UK dealer. I bought mine in the US and am in Italy. Had the screen replaced for same reason, now it's back up there cau…
MacNN Troubleshooting by bamchum

Applecare LCD supplies — #1

I sent my 15" AlBook into Applecare two days ago and today the status website says "Hold: awaiting part." The phone rep didn't have any further information. Has anyone got a new LC…
MacNN Troubleshooting by gif32

Applecare LCD supplies — #3

I just got my pb 6 days ago, and i'm just gonna return it to the store to swap for a new one cause getting that white spot is rediculous, not even a week of having it.
MacNN Troubleshooting by Tantrum

Applecare LCD supplies — #4

Quote: Originally posted by Tantrum: getting that w**** s*** is rediculous Hey man read the sticky. That's like swearing around here! Good luck though - I'm jealou…
MacNN Troubleshooting by gif32

Applecare LCD supplies — #5

I'm in Italy and sent it up to AppleCare in Denmark. 3 day turn around and I got a perfect screen but... they scratched the screen lid/case in two spots and the plastic trim was wa…
MacNN Troubleshooting by Crusoe

Applecare LCD supplies — #6

I still have to send mine in...and if it's like Tooki says, that makes me very happy. But I wonder if they are in short supply now...how long it will take for them to get back in …
MacNN Troubleshooting by Minty Fresh

Applecare LCD supplies — #7

Got my last run ti back in threee days back in Nov. I had the same thing on the status page and it didn't change to being done or complete (whatever they write) until a couple of h…
MacNN Troubleshooting by southtdi

Applecare LCD supplies — #8

Quote: Originally posted by southtdi: Got my last run ti back in threee days back in Nov. I had the same thing on the status page and it didn't change to being done or c…
MacNN Troubleshooting by gif32

My 12" PB fell off my desk. — #1

As I was getting out of my chair I snagged the power adapter cord which dragged my powerbook onto the floor. Luckily it was closed before it fell and it still works! Should I be wo…
MacNN Troubleshooting by Darksider

My 12" PB fell off my desk. — #2

If it still works I wouldn't worry about it. You might want to check for straightness of the screen and things like that see if it is still level other than that if it works I woul…
MacNN Troubleshooting by typoon

My 12" PB fell off my desk. — #3

With my old Tibook 500 I tripped on the cord and if flew off the coffee table about 26" down. I trashed my yoyo adapter but the laptop has been fine for 6 months.
MacNN Troubleshooting by Crusoe

My 12" PB fell off my desk. — #4

The moving parts on your powerbook are the ones you should have an eye on. Especially the harddrive is sensitive to abrasion, so I would back up my data immediately if you haven't …
MacNN Troubleshooting by andreas_g4

My 12" PB fell off my desk. — #5

The exact same thing happened to me and my 12" (Rev A) back in April, except the only damage was to the lower left corner (dent) and it has not suffered any malfunctions or problem…
MacNN Troubleshooting by gauchogirl

My 12" PB fell off my desk. — #6

well...lets say you are lucky! the most delicated part on the 12 is the display....the processor itself is kind of stable, so the display is all u gotta worrie abt...notice any whi…
MacNN Troubleshooting by sktrdie

My 12" PB fell off my desk. — #7

Haven't noticed anything at all, I was so relieved! I guess my boyfriend is light on his feet... I still have the dent from the earlier episode and although I haven't called apple…
MacNN Troubleshooting by gauchogirl
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