Quote: Originally Posted by ThePhoenix Dell's support is aka New Delli. Its all outsourced to India. I have no problems with outsourcing. However the ability to understand the…

Quote: resuna 2,530,000 similar complaints now... But 9,610,000 for "apple computer problem" Perhaps you should try another rhetorical flourish? __________________ レス…

[quote=SunSeeker]If you include Mac and Exclude ipod there are only 1.5 million hits If you do the same for Dell you still get nearly as many as before, 2.2 million Interestingly…

I think that *someone* here is Dell fool - er, Troll. (Hint: Look at who is defending Dell.)

Quote: Originally Posted by MichaelNH Well if you understood how the tier process works in most companies....... believe it or not there are customers that would call support...…

Quote: Originally Posted by Cody Dawg I think that *someone* here is Dell fool - er, Troll. (Hint: Look at who is defending Dell.) can't concentrate. must have dog

Quote: Originally Posted by Cody Dawg I think that *someone* here is Dell fool - er, Troll. (Hint: Look at who is defending Dell.) Facts are facts. I suspect the OP ha…

Quote: Originally Posted by kymacman After what I have gone through today, I vow that I will NEVER buy another Dell computer again. I have a 4th gen. 15" powerbook, and two Del…

I've been in IT for a very long time and I could have told you never to buy Dell. They are the garbage of the PC world. As others have posted: nonstandard parts, nonspec parts, p…

A quick solution would be to buy a new DVD-R drive.

Quote: Originally Posted by discotronic Apple's customer service is among the best I have had to deal with. Anytime I have had to call for a hardware issue I have had someone on…

Quote: Originally Posted by buffalolee A quick solution would be to buy a new DVD-R drive. ...if it's a physical problem. But what if it's a software problem - say a filte…

Quote: Originally Posted by meelk "hey I havent had anything but crap product from Apple recently, but man am I happy about it!" Did you actually read what you wrote? The…

Quote: They are the garbage of the PC world. As others have posted: nonstandard parts, nonspec parts, poor service and even poor performance. mitchell_pgh …

Macs are my platform of choice, but since I work in IT I use all platforms. IMHO, Dell is still the best PC for most users. Dell's service, like Apple's, can be bad of you get a …

Quote: Originally Posted by CyborgSam Macs are my platform of choice, but since I work in IT I use all platforms. IMHO, Dell is still the best PC for most users. Dell's servic…

Quote: Originally Posted by Superchicken You registered in 2000 and this is your first post!? I'd like to say I'm a quiet person, but the opposite is true... I read MacNN …

Crazy... with the number of stupid comments posted here I don't think I could ever keep my mouth shut

Quote: Originally Posted by Superchicken You registered in 2000 and this is your first post!? Not only did he register in 2000, he registered in early 2000!

Quote: Originally Posted by Superchicken You registered in 2000 and this is your first post!? Some people are just funny that way I have on my desk a dual G5, a Powerbook …

Quote: Originally Posted by itguy05 That being said, don't get me started on how cheap and what a POS their servers are. Pick one up by an edge sometime and watch the case bu…

Just tell Dell that you reinstalled the system and the CD still doesn't work.

Quote: Originally Posted by SunSeeker If you do the same for Dell you still get nearly as many as before, 2.2 million Interestingly +dell +ipod +computer +problem returns signi…

With Dell's volume, they could really do some damage to the general PC industry if they straighten out their customer service. It really is a nightmare the way it is now. I've own…