I had posted this in the PowerBook section but decided to move it here because of my trust in the profound ethical judgement of my fellow lounge lizzards.
Today I spilled coffee into the keyboard of my Al 15" PowerBook. A few of the keys were non-functional for the better part of the morning and early afternoon, but after a reboot all is normal now. So apparently no permanent damage occurred. My question is, I do not have AppleCare, which I planned to buy before my year warranty was out. I do have separate accident and loss insurance on my Powerbook. I reported my, at the time, non-functional Powerbook to my insurance agent telling him I had a presentation due the next day, a short promotional movie for an Assisted Living Facility. I needed my Powerbook. I was thinking a short run up to the Apple Store to get a replacement book. My agent offered to send it over to a local "PC" mom and pop shop but I declined saying it was an Apple PowerBook. He said he would phone it in to claims and I would here from them. Claims did contact me late this afternoon while I was out of the office. I was given a call back number and was asked when I call back to inform them if I have replaced the Powerbook yet. My question is, if I were to have some malfunction in the future, and Apple were to open my PowerBook and see the coffee marks will I be at a loss to claim a fix under warranty? This would presumably hold true even after I purchase Applecare to extend the warranty. Should I purchase AppleCare as I planned? Should I ask the Powerbook be replaced by my insurer, given the possibility of not being able to enforce AppleCare or my warranty? How I do I present the case for replacement to the insurer?
Today I spilled coffee into the keyboard of my Al 15" PowerBook. A few of the keys were non-functional for the better part of the morning and early afternoon, but after a reboot all is normal now. So apparently no permanent damage occurred. My question is, I do not have AppleCare, which I planned to buy before my year warranty was out. I do have separate accident and loss insurance on my Powerbook. I reported my, at the time, non-functional Powerbook to my insurance agent telling him I had a presentation due the next day, a short promotional movie for an Assisted Living Facility. I needed my Powerbook. I was thinking a short run up to the Apple Store to get a replacement book. My agent offered to send it over to a local "PC" mom and pop shop but I declined saying it was an Apple PowerBook. He said he would phone it in to claims and I would here from them. Claims did contact me late this afternoon while I was out of the office. I was given a call back number and was asked when I call back to inform them if I have replaced the Powerbook yet. My question is, if I were to have some malfunction in the future, and Apple were to open my PowerBook and see the coffee marks will I be at a loss to claim a fix under warranty? This would presumably hold true even after I purchase Applecare to extend the warranty. Should I purchase AppleCare as I planned? Should I ask the Powerbook be replaced by my insurer, given the possibility of not being able to enforce AppleCare or my warranty? How I do I present the case for replacement to the insurer?