Thread

Packet 8 Problems

· Networking · 2 posts · Apr 17, 2005 — Apr 18, 2005 View original thread ↗

#1 Sun, 17 Apr 2005 - 22:01

Hi All,

I use Packet 8 as my phone system, connected thru the AirPort Extreme. While the internet is working great, the phone system is not doing well (I have a cable modem and have never had this problem before). Now, I can't use the phone. The packet loss seems almost complete, calls can't come in and when I try to call, they are either not completed or the voice on the other end is unintelligible. Has anyone else had this problem? If so, what did you do to fix it?

Thanks!

Chris

#2 Mon, 18 Apr 2005 - 02:45

Sounds like it could be a few things, personally I'd do a speed test just to make sure you're still getting a good connection, you can find one at dslreports.com or if you want a voip-targeted one, www.vonage-forum.com has one. It might be that your cable modem supports only docsis 1 when your ISP might have moved over to docsis 2 as well.

Finally, it could also be that you're not forwarding required ports to the packet8 box.. If your packet8 box happens to do QoS (where it would have an "out" port for ethernet devices, then perhaps it needs to be plugged into the modem first. *shrug*

Sorry I'm kinda feeling funky right now, hope this stuff helps