Text content (OCR)
MAacWEEK:
93 Volume 7 Number 2
By MacWEEK staff
San Francisco — From wireless
modems to 600-dpi laser printers,
last week’s Macworld Expo gave
the power hungry something to
chew on.
Braving the rain, upward of
50,000 people streamed into Mos-
cone Center here over four days last
week to see a range of products that
Macworld Expo last week drew hordes of users to check out the latest and greatest in
Mac wares. For more expo photos and a reporter's view of the show, see Page 10.
Mac fans slog through
flood of new products
iieH
‘ETA,
reflected the sprawling reach of the
Macintosh.
> Teleconferencing. Attendees
had plenty of ways to participate in
video teleconferences, including
Northern Telecom Inc.’s Visit
Video, Compression Labs Inc.’s
Cameo Personal Video System,
ShareVision Technology Inc.’s
See Expo, Page 132
|News Analysis
ColorSync opens Pandora's box
By Matthew Rothenberg
San Francisco — At its Macworld
Expo rollout of imaging products
last week, Apple unveiled hardware
and software to standardize Mac
color matching. But industry sources
said some gaps remain in the picture.
The company unveiled the Apple
Color Printer, a $2,349 inkjet device,
and the Apple Color OneScanner, a
$1,349 one-pass flatbed model. Italso
introduced the LaserWriter Pro 630
and 600, 600-dpi laser printers priced
at $2,529 and $2,099, respectively,
and the $359 StyleWriter II, a faster |
version ofits QuickDraw inkjerprint- |
er (see MacWEEK, Jan. 4). |
In addition, the company official
ly introduced ColorSyne, its new
system extension for device-
independent color matching, which
ble with Apple's new color
and a variety of third-party
See Color, Page 131 |
cOND ¢
NOEOW SW EsEK EY FO
MACINTOSH
MANAGERS
IN REVIEWS
o@ File synchronization
Six ways to keep your docs in sync
STATUS*Mac 3.0
New release adds software distribution
ColorAccess
Convert RGB to high-quality CMYK
| SeePage63 | SeePage63 63
Apple casting nets
for diskless Macs
with Startup utility
By Robert Hess
San Francisco — While many
vendors here at Macworld Expo
tried to convince users to buy more
gadgets for their Macs, Apple was
making another suggestion off the
show floor: Get rid of your hard disk
and let the network be your guide.
Using Network Startup for Mac-
intosh, a utility under development
at Apple, system administrators can
create System-folder images from
which diskless or System-less Macs
on the network can start up.
“We're trying to facilitate the
| management of Mac networks,” said
Dan Torres, Apple system-software
networking product manager. A
standard system from which all Macs
start up considerably enhances secu-
rity, Torres said, making it easier for |
administrators to maintain a consis-
tent and virus-free operating system.
Torres demonstrated the tech-
nology by restarting a specially con-
figured Mac Ilsi without a hard disk
or floppy drives. The Mac reached
over the network and connected to
another Mac running the Network
Startup Server software, which dis-
patched a complete System-folder
image. The usual “happy Mac”
icon, minus a mouth, indicated the
process was under way.
See Startup, Page 132
MOoBILE
COMPUTING
Special Report
Apple’s “rapid turns”
PowerBook strategy,
Global Village’s
dial-in server,
ARA case studies,
and problems with
mobile support
See Page 49
By Andrew Gore
San Francisco — One slogan for
Apple’s new line of low-cost, high-
performance 68040-based systems
could be “dangerous curves ahead.”
‘Two of the three new ’040 mod-
els expected to debut Feb. 10 at
Maeworld Expo in Tokyo — the
Quadra 800 and the Centris 610 —
will bring a face lift to Apple’s main-
stream offerings for _ business,
sources said. Each will come in
newly designed cases that reflect
Removable storage
drive bay
1 NuBus slot
Floppy drive
Centris 610
New Quadras to throw
fast curves at high end
Apple’s new curvaceous design phi-
losophy: The company has stated
publicly that it would be adding
curves to all future designs.
The other new model, the Cen-
tris 650, will come in the same case
as the Mac Ilvx.
> Quadra 800. Apple’s new
“mini-tower” reportedly will deliver
slightly better performance than a
Quadra 950. The system features a
33-MHz 7040, three NuBus slots
See Feb. 10, Page 131
Two new designs to 040 Mac line
Hard drive
Floppy drive
Removable storage
drive bay
3 hal-height 3.5-
inch drive
3 NuBus slots
1 PDS slot
Quadra 800
‘Apple's Heinen goes to Microsoft
Top Mac OS executive
to head database unit
By Lisa Picarille and Henry Norr
Cupertino, — Calif. Roger
Heinen, the man who may know
more than anyone else on earth about
Apple’s software plans, last week
defected to the company’s operating
| system archrival, Microsoft Corp.
Heinen (intil last Monday was
senior vice president and general
| manager of Apple’s Macintosh Soft-
ware “Architecture Division, which
encompasses both system-software
| development and developer tools and
support. Starting Feb. 1 he will
| become vice president of database
and development tools at Microsoft’s
Redmond, Wash., headquarters.
Michael H. Spindler, Apple pres-
ident and chief operating officer,
will act as general manager of
MSAD until a replacement is
named, the company said.
The move, which both Apple
insiders and industry analysts
described as a “total surprise,” came
just three days before Heinen was to
give a keynote speech at Macworld
Expoin San Francisco. Kirk Loevner,
who as vice president of the Apple
Developer Group had reported to
Heinen, filled in at the podium.
Heinen offered no explanation
for his decision and was not avail-
able for comment, but surprised
See Heinen, Page 131
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NuTek close to unveiling
first legal Mac compatible
But Apple may force
courtroom battle
By Jon Swartz
Cupertino, Calif. — After spend-
ing $10 million over four years to
develop what it claims is the first
legal Mac-compatible computer,
NuTek Computers Inc. is nearly
ready to show its wares.
But industry observers said, judg-
ing by Apple’s past relationships
with companies that have attempted
to replicate its technology, NuTek
may be forced to spend additional
millions — on legal fees.
NuTek said it will ship its prod-
uct, a 33-MHz 68030 logic board
and system software, this quarter for
about $1,000 to Apple value-added
resellers and dealers, who could
then build Mac clones.
The 30-person company already
has shipped a limited number of
units to European dealers but
declined to name them. NuTek,
which is financed by Taiwanese
venture capitalists, said it has gone
to great lengths to reverse-engineer
the Mac and has worked closely
with a prominent intellectual-prop-
erty attorney to ensure it hasn’t vio-
lated Apple patents and copyrights.
A company spokesman said
NuTek relies on Mac-compatible
ROM code written from scratch.
Mac applications running on
NuTek’s hardware will be displayed
with OSF’s Open Software Founda-
tion’s) Motif user interface instead of
the Mac interface. NuTek said it has
spent the past few months testing
software and hardware compatibility
on initial systems.
Nevertheless, industry observers
said it is almost a certainty that
Apple will take legal action as soon
as NuTek ships its systems.
“Apple will sue them. No ques-
tion,” said Ronald Laurie, a Menlo
Park, Calif.-based copyright attorney.
An Apple spokesman said the com-
pany does not think it is possible to
produce a clone of the Mac without
violating Apple copyrights, and it will
“continue to defend aggressively our
intellectual property.”
Butsources said NuTek has “war
chest” of several million dollars and
is willing to defend itself in court. 0
Apple ergonomic keyboard may hit snag
By Nathalie Welch
San Francisco — Apple officially
announced its ergonomic keyboard
and mouse at Macworld Expo here
last week and immediately ran into
flak from an inventor who said he will
sue the company over the keyboard.
The Apple Adjustable Keyboard
will ship next month for $219. Also
starting next month, the Apple
Desktop Bus Mouse TI will be bun-
dled with Apple CPUs or sold sepa-
rately for $79.
Ina radical break from traditional
keyboard design, the new Apple key-
board lets users find a more comfort-
able typing position by adjusting its
two sections up toa 30-degree angle.
Tony Hodges, an inventor based
in Mountain View, Calif., said he
has a 1986 patent on split-keyboard
design and plans to sue Apple, as
well as dealers, distributors and pur-
chasers of the new keyboard.
Apple said it developed the key-
board through independent R&D
and does not believe it infringes any
patents.
‘The 111-key keyboard has detach-
able palm rests, slope-adjustable feet,
and front-mounted volume and
record keys. It comes with a separate
extended keypad.
‘The Apple Desktop Bus Mouse II
features a rounded shape with a
large button occupying the front
part of the device. The tracking ball
is located at the front of the device,
giving users better cursor control
with fewer arm movements. 0
The new Apple
keyboard can be
angled to help
typists keep
their wrists ina
comfortable
position. Inven-
tor Tony Hodges
says he has a
patent on this
design and
intends to sue
Apple,
4
22
28
28
34
34
46
46
47
47
News
Mainstay unveils Phyla, updates MarcoPolo
New object-oriented database app lets users specify
relationships between stored data and build forms.
Palomar helps PowerBooks On The Road
Utility automatically connects fo servers and selects
printers based on PB network connections.
Mail order delivers for IS managers
Managers find that buying by mail can save them
money and a trip to the dealer.
=
Gateways
Banyan ships Vines 5.5, ENS NetWare bundle
Mac users won't be able to take advantage of new
Vines or ENS features until later this year.
Windows, DOS, Unix to join Mac DataClub
Cross-platform connectivity in works for Novell’s
virtual file-server software.
GA
Quark publishes newspaper system
Database keeps track of articles in workgroups and
integrates them with QuarkXPress.
Cricket Draw Ill leaps ahead with new PS tools
Version 2.0 lets users view bound text on curved paths.
BusinessWatch
Macromedia rolls with executive changes
But pressure to go public remains.
ITC to reconsider display tariff
Federal court says 62.7 percent levy was based
‘on ‘misreading’ of law.
Editorial
Heinen defection a victory for Microsoft.
Commentary /Jean-Louis Gassée
Apple needs to make move to IS dimension.
Letters
The hidden cost of Adobe's free offer.
Mac Manager/Don Crabb
The file syne or sink dilemma.
VOL 7 NtORe 2
49
63
63
70
71
75
80
80
134
83
85
114
MacWEEK
01.11.93
Mobile computing
MacWEEK examines large-scale ARA installations
and support of PowerBooks in the field, and reports
con Global Village's move to dial-in servers.
Reviews
Files and folders to copy or delete:
€3 Portable Folder 3 Main Folder
on Mesintesh HO ‘on Hardie
Fein Folderteters
Ticairet proper
5K >
Hoained 11/9/92 9:55 6n
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(CRemoue trom ust tence) (Cs)
Keeping your files synchronized
A lookat sync software from Inline Design, Xanatech,
Leader Technologies, Qdea, Symantec and No Hands.
Status quo with STATUS* Mac upgrade
Users still in control with Version 3.0.
PixelCraft hones ColorAccess
Adjunct to Photoshop uses tried-and-true pre-press
techniques for rendering RGB images.
Kai's Power Tools boosts Photoshop Filters menu
Special-effects tools and surface generators bring
useful manipulation to image-editing program.
ProductWatch
Tips for first-time file-server buyers
Finding the right CPU for specific needs.
MaclnTouch/Ric Ford
Finder has trouble telling time.
Ask David Ramsey
A piece of his mind about PowerPC.
Mac the Knife
System Software Forum Update 2
The AppleScript, AOCE, QuickDraw GX skinny.
Ad Showcase 130 Careers
Mail Order 132 Advertiser Index
Classified 133 Product Index.
acWEEK (SSH 0892-8118) is pubished wel, wih he exception of Ag. 30, Nov. 2, ond ec. 20 nd 27 by Const Ascites Publishing, LP, 1 Pork Ave, New Yor, NY. 10016 Single coy ce
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News
will support AURP
By April Streeter
San Francisco — Macintosh net-
work managers who brave the
Boston chill for this week’s Net-
World 93 should find enough Mac-
related product fodder to make the
trek worthwhile.
Apple, although forgoing a
booth, is set to introduce the Apple
Internet Router, a renamed and
improved successor to its Apple-
Talk Internet Router 2.0. The new
incarnation of Apple’s software
router, to be delivered this quarter,
will have AppleTalk Update-based
MACWEEK 01.11.93
(Simple Network Management
Protocol) agent. Two extensions
also to be unveiled, the X.25 Wide
Area Extension and the IP Wide
Area Extension, will work with the
Internet Router to allow AppleTalk
networks to communicate over
X.25 or Internet Protocol links.
Banyan Systems Inc. will make a
double splash at the show by ship-
ping Version 5.5 of the Vines oper-
ating system and a bundle of Vines
network services for Novell Inc.’s
NetWare (see story, Page 28).
NetWorld won’t be the venue
for Novell’s long-awaited an-
nouncement of its next operating
system release, NetWare 4.0, how-
ever, and after this year Novell
By Matthew Rothenberg
San Francisco — GCC Tech-
nologies Inc. last week extended its
output horizons with a new tabloid-
size, true 600-dpi laser printer as
well as enhancements to its wide-
format bubblejet model.
> SelectPress 600. The compa-
ny unveiled the $4,499 SelectPress,
600 at Macworld Expo here. The
new laser printer, due later this
month, can output full-bleed 11-by-
17-inch pages. The SelectPress 600
prints 8 letter-size or 4 tabloid-size
pages per minute.
Tt will ship with PhoenixPage
PostScript Level 2 emulation from
Phoenix Technologies Ltd. of Cam-
bridge, Mass., and 39 Type 1 fonts, as
well as a PCL 5 interpreter, and it
switches automatically among emula-
tions. The printer comes with simul-
taneously active LocalTalk, RS-232
serial and Centronics parallel ports;
an Ethernet interface is $399.
The SelectPress 600 is based on a
Toshiba TN-7270 engine and
includes a 25-MHz AMD 29030
RISC chip with 8 Mbytes of RAM,
which can be expanded to 40
Mbytes. It also comes with a 40-
A Macintosh
dient for
Powercore’s
Network Sched-
uler 3 lets
users schedule
meetings and
share calendar
information
with their DOS
cand Windows
colleagues.
Mbyte internal hard disk and a 250-
sheet paper tray. A 250-sheet paper-
tray assembly that fits under the
printer and a 150-sheet multipur-
pose feeder are $499 and $299,
respectively.
> WideWriter 360 enhance-
ments. GCC also announced sev-
eral new hardware and software
features available to users of its
$1,699 WideWriter 360 bubblejet
printer, which outputs 360-dpi
images to pages measuring up to
17 by 22 inches.
The company unveiled a C-size
sheet feeder that accommodates
100 pages and will be available by
April as a $499 option. Software
enhancements include a gray-scale
printing feature for color files,
more-accurate vertical scaling of
images, and the ability to print to
translucent media that may not be
detected by the printer’s optical
paper sensor. Software upgrades
are free.
GCC is offering a $100 rebate
on the WideWriter 360 through
March 31.
> ColorSync profiles. GCC
announced device profiles that
Connections to debut at NetWorld
App Wa Intern et Router Routing Protocol and an SNMP
will no longer sponsor NetWorld
shows.
For the hardware-happy, Cayman
Systems Inc. will take the wraps
off GatorBox EX, a two-port $3,495
Ethernet-to-Ethernet router for the
Macintosh market. At the larger end
of the router scale, Andrew Corp.
will show the $12,400 Path-
Wise/6500, a backbone router with
support for as many as 28 ports. It is
expected to ship at the end of
this month.
From among the grab bag of new
software products, Powercore Inc.
of Manteno, IIl., will introduce a
Mac client for its time-management
software, Network Scheduler 3.
Expected in April for about $50 per
user, the client allows Mac users in a
heterogenous network to share
scheduling information with their
DOS and Windows counterparts
via an AppleShare, AFP (AppleTalk
Filing Protocol)-compatible or
Novell NetWare server.
CE Software Inc. will show a Mac
client for Novell’s Message Han-
dling Service transport mechanism.
Due in the second quarter, it will
have an interface similar to that of
QuickMail and will sell for about
the same price per node (QuickMail
is $649 for a 10-pack). DOS and
Windows versions of the client
reportedly are also in the works. 0
GCC ships tab-size printer, betters wide bubblejet
make its ColorFast film recorder
and ColorTone dye-sublimation
printer compatible with ColorSync,
Apple’s device-independent color
technology (see story, Page 1).
GCC Technologies Inc. is at 209
Burlington Road, Bedford, Mass.
01730-9143. Phone (617) 275-
5800; fax (617) 275-1115.0
% file Eat_Gocument Page Windows
MarcoPolo 2.0,
which can act
as a low-cost
document-
imaging system,
has expanded
search options.
Search results
eprint
are shown in list
view (active
window). Docu-
Proce
ments from the
snares weed yet wy Ta Prater od a reo
yoy aa a
list can be
opened as Mini-
Gare) (toot) Cot) (Geer)
Pages for visual
recognition.
Mainstay upgrades MarcoPolo,
readies object-oriented database
By Mitch Ratcliffe and Carolyn Said
San Francisco — Mainstay last
week introduced an object-oriented
database application called Phyla and
said it will ship an upgrade to its
MarcoPolo document-management
program later this month.
> Phyla, due in midyear, will let
users specify relationships between
attributes of stored data and build
forms and queries in a drag-and-
drop interface, Mainstay said.
“This is not a programming envi-
ronment, it’s an end-user applica-
tion,” said Tom Nalevanko, the com-
pany’s president. He said Phyla will
offer all the data integrity features of a
high-end relational database.
Phyla users will be able to create
records that can be treated as objects,
which they can link to other objects
or classes of objects simply by drag-
ging. Once these relationships have
been defined, users will be able to
query and analyze the data.
Phyla users will be able to view
the same data in multiple ways. For
example, a list of drunken drivers
could be viewed by amount of the
fines or by arresting officer.
Phyla initially will support only
single-user data access. Users will be
able to share data via electronicmail or
on floppy disks. The next release,
scheduled for late this year, will tap the
messaging services of Apple’s AOCE
(Apple Open Collaboration Environ-
ment) to deliver distributed database
capabilities, which will let users query
data residing on multiple Macs.
Pricing has not been determined.
> MarcoPolo 2.0, priced at
$395, images documents and then
compresses and archives them into
databases called document centers.
‘The upgrade adds support for mul-
tiple local or networked document
centers, a built-in scanner interface,
improved search features, and sound
and QuickTime support. Upgrades
are $75; they are free to users who
purchased after Oct. 1, 1992.
In other news, Mainstay said it
plans to ship Windows flowcharting
and scheduling applications, which
will offer file compatibility with
future releases of the company’s
MacFlow and MacSchedule, later
this quarter.
Mainstay is at 5311-B Derry Ave.,
Agoura Hills, Calif. 91301. Phone
(818) 991-6540; fax (818) 991-4587.
IBM keeps slim lead over Apple in PC market
By Kathy White
San Jose, Calif. — It came down
to the wire, but a solid performance
by IBM Corp. in the last quarter of
1992 left it atop the worldwide per-
sonal computer market again, just
edging out Apple, according to two
market research companies.
Boosted by solid sales in Europe of
its ValuePoint PCs, IBM garnered
12.4 percent of worldwide unit sales
last year, compared with Apple’s
11.9 percent, according to a survey
by Dataquest Inc., based here.
A separate survey by Internation-
al Data Corp. of Framingham,
Mass., gave IBM a slightly larger
lead. According to IDC, IBM
shipped 12 percent of the personal
computers worldwide in 1992,
compared with Apple’s 10 percent.
Brad Smith, chief PC analyst for
Dataquest, said Apple’s market
share continues to inch up, while the
financially troubled IBM continues
to lose market share. In 1991 Big
Blue had 16.3 percent of the person-
al computer market worldwide,
compared with Apple’s 11.2 percent.
Through nine months of 1992,
Apple had shipped 2.03 million
units, and IBM had shipped 1.85
million, according to IDC estimates
(see MacWEEK, Nov. 2, 1992).
“The results swing back and forth
depending on where each company
is in the life cycle ofa product line,”
said Bruce Stevens, director of PC
hardware research for IDC. “IBM
was ramping up in the last quarter
with ValuePoint PC.”
‘The biggest winner in the 1992
PC rankings was Dell Computer
Corp., which jumped from No. 11
to No. 5. The Austin, Texas, com-
pany’s market share more than dou-
bled, from 1.7 percent to 3.5 per-
cent. Compaq Computer Corp. of
Houston and NEC Corp. of Tokyo
rounded out the top five, at third
and fourth, respectively. 0
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News
Automates linking
to printers, servers
By Raines Cohen
Oceanside, Calif, — Palomar
Software Inc. last week shipped On
The Road, a PowerBook connectiv-
ity and printing automation utility.
The $99 program provides
deferred printing and faxing of doc-
| uments created when the notebook
is not connected to a printer or
By Kirsten L, Parkinson
San Francisco —
Procom Technology
Inc. last week unveiled
ahost of new products,
including PowerBook
hard disks, CD-ROM
drives and a new Sy-
Quest drive, at Mac-
world Expo here.
> Small drives.
‘The company, which
introduced a 200-
Mbyte PowerBook
internal drive last
November, added
three more capacities,
plus external versions
of the 2.5-inch sys-
tems. Prices range
from $795 to $1,695
(see chart). The MicroMD external
models measure 5.5 by 3 by 1.5 inch-
es and weigh 1.5 pounds.
The 80-Mbyte, 120-Mbyte and
160-Mbyte models have average
access times of 16 milliseconds and
sustained data transfer rates of 2
Mbytes per second, according to the
company. The 200-Mbyte drive
offers an average access time of 12
milliseconds and a sustained data
transfer rate of 3.2 Mbytes per sec-
ond. The 80-Mbyte and 120-Mbyte
drives are available now; the 160-
Mbyte models and 200-Mbyte exter-
nal model will ship later this month.
>» CD-ROM drives. Procom
announced shipment of _ the
macCD/MX, a $795 CD-ROM
player offering multisession Kodak
Photo CD support. Based on a dual-
speed Toshiba mechanism, the
drive offers an average access time
of 200 milliseconds and a sustained
data transfer rate of 330 Kbytes per
second (see MacWEEK, Nov. 16,
1992). It is also available, along
with headphones, speakers and
seven CD-ROM titles, in a $995
MACWEEK 01.11.93
phone line. When connections are
re-established, the software can
automatically mount server vol-
umes, select printers and output
waiting documents (see Mac-
WEEK, Nov. 2, 1992).
‘The program determines whether
the user is at home, work or some
other location by looking at what
network devices are connected
whenever users wake up or restart
their PowerBooks. It can launch
applications preselected by the user
when it is at a particular location. It
Procom fills out storage offerings
with PB, CD-ROM drives, SCSI card
Procom’s new PB drives
MECHANISM.
bundle called macCD Station II.
Procom also unveiled the macCD
Player, a $399 drive based on an
NEC mechanism with — single-
session Photo CD support, an aver-
age access time of 650 milliseconds
and a sustained transfer rate of 150
Kbytes per second. Due next month,
the drive will ship with stereo head-
phones and a shareware CD-ROM.
>» New SyQuest drive. Pro-
com’s MRD-80C, based on
SyQuest Technology Inc.’s new
$Q5110C, can read and write both
44- and 88-Mbyte removable car-
tridges. The new drive lists for $995.
> SCSI-2 card. — Procom
announced shipment of the Nu32
SCSI Enabler, a $995 NuBus co-
processor card. Based on the Silicon-
Express II from ATTO Technology
Inc., the bus-master card supports
disk mirroring, data striping and 10-
Mbyte-per-second burst transfers
when connected to a Fast SCSI drive.
Procom Technology Inc. isat2181
Dupont Drive, Irvine, Calif. 92715.
Phone (714) 852-1000 or (800) 800-
8600; fax (714) 852-1221.
can, for example, automatically runa
groupware program only when the
system is at work.
When a user is not connected to
any network devices, the utility
changes the Print button in print
dialogs to Defer and queues up doc-
uments for printing later when a
printer is connected.
The package consists of a back-
ground application and a system
extension that adds a small icon to
the right-hand corner of the menu
bar, just to the left of the help menu.
According to the company, the
program is compatible with all
PowerBooks and supports a variety
of printers and fax modems. It works
with LocalTalk, EtherTalk and
AppleTalk Remote Access networks.
Palomar Software Inc. is at 2964
Oceanside Blvd., Suite D, Ocean-
side, Calif. 92054. Phone (619) 721-
7000; fax (619) 721-4758. 0
On The Road keeps PBs connected Spyglass sharpens up Dicer; adds
better data slicing, manipulation
By Raines Cohen
Savoy, Ill. — A new ver-
sion of the Dicer visualiza-
tion application due this
month from Spyglass Inc.
will letusers go deeper into
3-D data than before.
Version 2.0 will add
oblique slicing, isosurfac-
ing and labeling, as well as
improved data manipula-
tion and import routines,
to the $695 scientific |
application.
Other new features will
include:
> Arbitrary slices. Users
will be able to slice through 3-D data
sets at any angle, not just right angles.
> Isosurfaces. Data cubes, nor-
mally opaque, can be made trans-
parent to render data as isosurfaces.
SuperMac develops Photo CD kit
By Neil McManus
San Francisco — SuperMac
Technology wants to offer a one-
stop shop for users of the Kodak
Photo CD image system.
In March the company will
release a kit for Photo CD users that
will include an accelerated 24-bit
graphics card, a CD-ROM drive
and bundled graphics applications.
The new SuperMac package,
introduced at Macworld Expo here
last week, will come in two versions:
> PhotoSpeed, priced at $3,999,
will include a NuBus graphics card
with 450 percent QuickDraw accel-
eration at resolutions up to 1,024 by
768 pixels.
> PhotoSpeed Pro, at $4,999,
will come with a card that provides
1,700 percent acceleration at reso-
lutions up to 1,152 by 870 pixels.
The graphics cards use SuperMac’s
Thunder technology, which acceler-
IMAGE ACCESS
ates QuickDraw commands through
a proprietary application-specific
integrated circuit, and a daughter-
card, developed by Storm Technolo-
gy Inc, with two programmable
AT&T 16-bit digital signal proces-
sors (DSPs) to speed up graphics
applications by up to 2,300 percent.
Both PhotoSpeed kits will come
bundled with a Toshiba TXN-3401E
multisession CD-ROM drive, which
retails for $895 from Toshiba Ameri-
ca Information Systems Inc.
The kits also will come with more
than $2,500 worth of image access,
manipulation and retrieval software
(see chart). Applications that tap the
DSP to speed operations include
Storm Technology’s PicturePress
and Adobe Photoshop 2.5.
SuperMac Technology is at 485
Potrero Ave., Sunnyvale, Calif.
94086. Phone (408) 245-2202; fax
(408) 735-7250. 5
Software bundled with PhotoSpeed
> Kodak Photo CD Access
> Storm PicturePress
> QuickTime 1.5
> Photo CD Photoshop plug-in
(with Pro version)
> Photo CD QuarkXPress XTension
CONTENT
> Kodak PhotoEdge
(with standard version)
» HSC Software’s Kai’s Power Tools
> EFI Cachet Starter Kit
IMAGE RETRIEVAL
> Form and Function’s Wraptures, Vol. 1
> PhotoDisc’s Multimedia Sampler
» Color Byte’s Stock Photos
» Adobe Type-on-Call
» Kodak Shoebox Image Manager
» Aldus Fetch
© Fie Gan objects Tables Options windows
Dicer 2.0 adds oblique slicing (with interactive rota-
tion of slices), isosurfacing and labeling of 3-D data,
> Data manipulation. Users
will be able to scale, annotate and
label data for display or publishing.
> Enhanced importing. A new
utility in the package will let users
create volumetric data sets from text
files with columns and matrices, as
well as generic byte, PICT, PICS,
TIFF, GIF (Graphic Interchange
Format), MatLab, X Window and
other file formats. Previous versions
supported only Hierarchical Data
Format (HDF) files.
“Tt’s really hard to get a handle on
atmospheric data if you're looking at
itas a whole bunch of numbers,” said
Kurt Christensen, chief technical
officer of Apeiron, a Dallas developer
of custom applications. “Most graph-
ics applications can’t read HDF files,
so I process the data with Dicer for
import into other programs.”
Current Dicer users can upgrade
for $149, or for free if they purchased
an earlier version after Nov. 1, 1992.
Spyglass Inc. is at 1800 Woodfield
Drive, Savoy, Ill. 61874. Phone (217)
355-6000; fax (217) 355-8925.0
For the record
Several facts were incorrect in
last week’s story on Component
Software Industries Corp.’s File-
Flex database.
FileFlex can build and create its
own files, not just read files created
in other databases. The Windows
and Mac versions use the same
industry-standard xBase format.
The runtime quantity prices
listed in the story are for devel-
opers and educational institu-
tions. Runtime licenses can be
split across platforms and still
receive quantity discounts.
Tn addition, the Dec. 7 issue
incorrectly stated that U.S.
Robotics Inc. was offering a free
Courier modem upgrade to 28.8
Kbps. The upgrade is $299.
‘© 1992 Hewlett Packard Company PE1221¢
‘Suggested US. list price. fin Canada call
16
1-800 987.3867, Ext. 719.
The HP DeskWriter 550C
for the Mac.
*1,099.
Great things happen when you have a
DeskWriter 550C printer from Hewlett-
Packard. Because its never been so easy
to print high-quality black and white.
And brilliant color.
The DeskWriter 550C prints true black at
300 dots per inch. Clean, crisp and sharp,
for the kind of professional print quality
you expect from HP.
For added impact, the DeskWriter 550C
makes it easy to add color to your work.
The black and color cartridges are built
in and work together. Giving you access
to millions of colors.
You can get an HP DeskWriter 550C, or
the DeskJet 550C for PCs, for a suggested
list price of only $1,099* So if you’re looking
for an affordable way to make a powerful
impression, get a DeskWriter 550C printer.
Then see what happens.
For another cost-effective way to get great-
looking black and white and color, the HP.
DeskWriter C and DeskJet 500C are now
available for a low price of just $779"
Call 1-800-552-8500, Ext. 7119 for the name
of the authorized HP dealer nearest yout To
get information by fax call 1-800-333-1917,
choose HP FIRST, document *9607.
DeskJet Printers
Make it happen.
©) packano
By Raines Cohen
Andover, Mass. — Tactics Inter-
national Ltd. last month announced
a major upgrade to its Tactician
Geographic Information System, a
new three-tiered pricing structure,
and a new tool that will help users
create large, rapidly searchable
databases on CD-ROM.
‘Tactician, aimed at corporate plan-
ning departments, can perform SQL
queries on host databases, map data
and analyze the data geographically.
Tactician was formerly priced at
$2,495, with cartographic data sold
separately. Version 3.0, due in
March, will come in three forms:
> Tactician 3.0, priced at $995,
will include desktop mapping, deci-
sion support system and executive
information system functions with
applications for territory balancing
and retail analysis. The basic prod-
uct includes state, highway and city
map information.
> Tactician with Buttons,
priced at $2,495, will add a develop-
ment environment and scripting
system, as well as county bound-
aries. Tactician can run scripts cre-
ated by Tactician with Buttons.
> Heavy Duty Tactician, priced
at $9,995, will include Selling
Machine and Micro-Marketing
Machine, models that automate
analysis and decision support. The
By Kirsten L, Parkinson
Roy, Utah — Iomega Corp. last
week shipped two 150-Mbyte
Bernoulli drives and its first floptical
drive for the Mac.
> High-capacity Bernoullis.
The new MultiDisk 150 line lets
users store data on removable car-
tridges with capacities of 150, 105,
88, 65 and 35 Mbytes; it also reads
but does not write older 44-Mbyte
cartridges (see MacWEEK, Nov. 16,
1992). The drives offer an “effective
access time” of 18 milliseconds,
according to the company.
Two models are now available:
The external Bernoulli MultiDisk
150 MacTransportable is expected
to carry a street price of about $800.
The MaclInsider, an internal version
for the Quadra 900 and 950 will sell
for about $770. The company did
not release suggested retail prices.
‘The drives come with a 150-Mbyte
cartridge of shareware programs.
> The Bernoulli Mac Floptical
stores up to 21 Mbytes of data on
special floppy disks. The drive,
which Iomega developed on the
basis of technology originally
invented by Insite Peripherals Inc.,
uses a proprietary holographic opti-
MACWEEK 01.11.93
Tactics maps update for GIS system
Heavy Duty
Tactician
includes a
drive-time
model that can
be used to
define efficient
sales or deliv-
ery territories.
high-end product also will offer ZIP-
code map data and a choice of more-
detailed marketing data.
The Heavy Duty version also
will include Tactician Data Ware-
house, a utility that can index and
compress Tactician data for pub-
lishing on CD-ROM. Any version
of Tactician can access the data via
aSQL query.
“We have a lot of data that people
need to access, but people may not
know in advance what they need,”
said Tom Swiontek, planning man-
ager for Sears Roebuck & Co. of
Chicago. “Rather than have the data
on-line, we can putitona CD-ROM
[with Data Warehouse], and it loads
itin in avery efficient manner.”
Users can upgrade between ver-
lomega ships Bernoulli, floptical drives
cal tracking technology to improve
performance and reliability over
first-generation floptical systems
from other vendors, Iomega said. It
offers an average seek time of 65
milliseconds, the company said.
The company estimates a street
price for the Bernoulli Mac Flopti-
cal of about $400, which includes
one floptical disk with System 7.0
and shareware. Additional disks
range from $20 to $22 each.
Tomega Corp. is at 1821 West
4000 South, Roy, Utah 84067.
Phone (801) 778-3000 or (800) 777-
6179; fax (801) 778-3450.5
sions for the difference in prices.
Current users covered by a mainte-
nance contract will receive Tacti-
cian with Buttons free.
File-compatible versions of Tac-
tician for Windows, DOS and OS/2
also are available.
Tactics International Ltd. is at
P.O. Box 4016 BV, 16 Haverhill St.,
Andover, Mass. 01810. Phone (508)
475-4475 or (800) 927-7666; fax
(508) 475-2136.
Brainstorm Accelerator lets SE
break Mac Il performance levels
User-installable card
doubles CPU speed
By Carolyn Said
San Francisco — Brainstorm
Products last week showed a $289
accelerator that it said will double
speed for both CPU and I/O on the
Macintosh SE, boosting perfor-
mance above Mac II levels.
The user-installable Brainstorm
Accelerator for the SE, due in March,
will have two components. A card for
the SE’s expansion slot will have a
68000 processor clocked at 16 MHz,
twice the SE’s built-in 8-MHz 68000.
A proprietary application-specific
integrated circuit, which replaces a
clip on the SE logic board, doubles
the timing of other system functions.
Brainstorm said other SE acceler-
ators increase only the processor
speed, leaving memory and I/O
functions at the original slower rate.
According to the company, the
Brainstorm Accelerator lets an SE
run 28 percent faster than a Mac II. It
triples the speed of graphics opera-
tions; increases SCSI hard drive
transfer rates up to fivefold; and accel-
erates computation-intensive tasks,
such as spreadsheet recalculations, by
250 percent, Brainstorm said.
The accelerator’s firmware is
stored in erasable memory, allowing
user updates of the board with new
Brainstorm software.
Brainstorm said it will offer plug-
in options to upgrade the card to a
68030 CPU and to add a 68882
math coprocessor.
‘The company also plans aversion
for the Mac Classic. Brainstorm
already offers a similar accelerator
for the Mac Plus (see MacWEEK,
Feb. 5, 1991).
Brainstorm Products is at 1145
Terra Bella Ave., Mountain View,
Calif. 94043. Phone (415) 964-
2131; fax (415) 964-2135.0
Field Assistant will link, track contacts
By Kirsten L. Parkinson
San Jose, Calif. — Field Integra-
tion Technology Inc. last week
announced Field Assistant, its first
product in a forthcoming line of
three contact-management and
sales-automation applications.
Based on a proprietary relational
database, the $249 Field Assistant
lets users link and track contacts,
companies and activities, then view
them in either list or detailed form.
Features of Field Assistant, due to
ship in March, include:
> Contact management. Users
can store unlimited addresses, phone
numbers, activities and notes fora par-
ticular company or contact. Ten user-
definable fields also are available for
assigning sort categories to entries.
> Scheduling. Field Assistant
includes daily, weekly and month-
ly views of users’ schedules, as well
so) Field Assistant
is a relational
database that
lets users
track and link
contacts, com-
panies and
activities.
as an integrated to-do list.
Users can choose to view all
activities or only certain types of
activities, such as meetings or phone
calls, on their calendars.
> Word processing. A built-in
word processor includes basic for-
Dayna fuses DOS Mounter, NetMounter into | extension
By Robert Hess
San Francisco — Dayna Commu-
nications Inc. plans to combine its
DOS Mounter and NetMounter util-
ities into a single system extension.
DOS Mounter Plus, due next
month for $99.95, will let Mac
users mount and format DOS disks
on their Mac. With the control
panel, NetWare servers can be
mounted as easily as AppleShare
servers without users having to
install Novell’s NetWare client.
‘The Plus version also will provide a
new interface and easier installation.
‘The new package, like Insignia Solu-
tions Inc.’s rival AccessPC utility, also
will include software from MacPeak
Research that lets users mount and
format DOS removable media, such
as magneto-optical cartridges.
DOS Mounter will remain avail-
able at $89.95. Owners of any DOS
disk-mounting utility can purchase
DOS Mounter Plus for $24.95.
Users who purchased DOS
Mounter 3.x after Jan. 1 can
upgrade free. NetMounter will con-
tinue to sell for $99.95.
Dayna Communications Inc. is at
50 S. Main St, Fifth Floor, Salt Lake
City, Utah 84144-0402. Phone (801)
535-4273; fax (801) 535-4207. 0
matting features, such as font, style
and margins, to let users print mail-
merged letters and envelopes.
> Communications. Field
Assistant offers basic telecommuni-
cations, allowing users to access on-
line services and bulletin board sys-
tems from within the program.
The company’s two other prod-
ucts, Field Professional and Field
Executive, due later this year, will add
features to Field Assistant, it said.
Field Integration will offer an upgrade
path ata price not yet set.
Field Professional will offer pro-
ject-management, expense-tracking
and sales-forecasting features. Field
Executive will let users share informa-
tion remotely or on a network.
Field Integration Technology Inc.
is at 4960 Almaden Expressway, Suite
327, San Jose, Calif. 95118. Phone
(408) 927-6404; fax (408) 927-6312.0
the Ethernet
supermarket.
Satisfy all your Ethernet needs with our EtherMac and Ether10-T products.
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StarController EN Thin+FPU $399
intelligent hub $1595 10T $249
EtherLOT Starlet sland =
SPOR TIONS) $329" TineOTHFPU $479
Transceivers SE/30 & Ilsi
Ether10TAUL $1.49 Thick+Thin $299
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EtherMac Cards = fhick+10T+FPU $449
Mac SE S-way $379
3-way $329 3-way+FPU $529
Prices are suggested retail. 64K cards available.
ZA National
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©1992 Farallon Computing, Inc. All rights reserved. *The Mac SE cannot use Apple's standard System 7 Ethemet driver. StarController and the Farallon logo design are registered trademarks, and EtherMac,
Starlet, Ether10-T and “Power to the network” are trademarks of Farallon Computing, Inc. For customer service, call (510) 596-9000. Or contact us on America Online® AppleLink,or MCI Mail® ID: Farallon.
CompuServe® ID: 75410, 2702. Internet ID farallon@faralion.com.
News
By MacWEEK Staff
MACWEEK 01.11.93
San Francisco — Macworld Expo
attendees sailed into Baghdad-by-the-Bay
last week and were later carried out on the
rising tides of the city’s flooded sewers as
nature reminded Northern California of
what winter is really like.
But adverse weather did little to
dampen the enthusiasm of the Mac-
intosh faithful. Even if the longest
lines were at the coat-check sta-
tions, and there was a noticeable
drought of knock-out new prod-
ucts, the economy was definitely
raining pennies from heaven.
The aisles were packed with
users who, although they were lit-
erally wet behind the ears, were
ready to buy the products they’d
moved down on the shopping list
during the past couple of years.
Hundreds of PowerBooks, utilities
and accessories rolled out the door
with happy new owners.
For the first time, the buses to
Brooks Hall didn’t run, as the show
moved its second leg into the huge
new pavilion added this year to the
Moscone Center. The convenience
and extra space — the new north
hall wasn’t even full — were wel-
come, at least to those who didn’t
mind the aroma of freshly installed
carpeting.
However, show goers didn’t have
to forgo the traditional pleasure of
long shuttle bus rides: The expo’s
official parking lot was at the Cow
Palace, seven miles from Moscone,
and quite a trek through traffic-
clogged streets.
This year’s emphasis on the con-
sumer market was reflected in the
large number of booths selling edu-
cational software, games and other
products for high-tech kids.
For those less enamored of fami-
ly values, Macworld featured at
least five vendors hawking multi-
media pornography; the sight of
virtual playmates stripping drew a
slew of gawkers.
while, Marilyns melted and
Elvises evaporated to the sound of
computer-generated music on a huge
screen showing off Gryphon Soft-
ware Corp.’s Morph.
When the flash and pop of color-
corrected cameras over Apple’s
range of imaging announcements
died down, the company provided
little else in the way of excitement.
In a separate demo room, Apple
once again showed its glitzy but
still unavailable system extensions:
QuickDraw GX; AppleScript; and
its messaging system, now officially
renamed Apple Open Collabora-
tion Environment (AOCE).
Anxious to learn about the RISCs
they'll soon be running, users and
developers flocked to both public
and private briefings about the
PowerPC. Apple’s message: “It’s
gonna be great but don’t let that
stop you from buying Macs now.” 5
amnduop addy
lan Diery, execu-
tive vice president
of worldwide sales
and marketing,
officially rolled out
Apple’s narrow
spectrum of imag-
ing products at a
keynote address
(right). Meanwhile,
third parties such
as Electronics for
Imaging (bottom,
left) lined up to
show how their
color products
stack up.
DWE
Me UN
| Like gag gifts and
fire alarms, Apple’s
Newton personal
digital assistant
was shielded under
glass; nevertheless,
it drew hordes
of interested
onlookers (above).
Although Apple and
Microsoft are at
loggerheads much
of the time, on the
show floor they
were nestled cheek
by jowl (left).
‘UMEDA
To the delight of cabdrivers
and dry cleaners, San
Francisco was flooded
with more than 50,000 |
expo goers andaseries |
of the biggest downpours |
in years. There was also
@ flood of low-cost educa-
tion and entertainment
products. Many resellers
on the show floor seemed
to be doing brisk business
in products priced at less
than $50.
comm
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i ae of a
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But the best part is, as you change applications, you can switch to any of
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Our MultiSync FG monitors also feature FullScan™ capability, for edge-to-edge
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News
Supports System 7,
reference handbooks
By Raines Cohen
San Francisco — MathSoft Inc.
released a major upgrade to its numer-
ic and symbolic calculation applica-
tion last week at Macworld Expo here.
The $495 program now supports
Electronic Handbooks and includes
several interface enhancements.
Mathcad 3.1 is based on the
Maple V engine from Waterloo
Maple Software and the University
of Waterloo in Waterloo, Ontario.
It can handle complex symbolic
problems, fast Fourier transforms,
factoring of polynomials, Bessel
functions, matrices, and simultane-
ous linear and nonlinear equations.
By Lisa Picarille
San Francisco — Microsoft
Corp. last week demonstrated The
Microsoft Open EIS Pak for the
Macintosh, a set of Excel-based
development tools. The Open EIS
Pak aims to help users create corpo-
rate information systems based on
the popular spreadsheet, without
writing code.
The $99 package will include a
variety of tools for creating custom
menus, user-prompt dialogs, navi-
gation controls and links to other
applications. A videotape and sam-
ple applications will be included.
Unveiled at Macworld Expo here,
The Open EIS Pak will go into beta
testing this month andis slated to ship
later this quarter. It will be nearly
identical to a Windows-based version
that Microsoft released in November,
according to the company.
By Robert Hess
New York — 4th Dimension
database developers dissatisfied
with ACI US Inc.’s debugging tool,
4D xREF, will be able to turn to a
third-party alternative.
adInfinitum Development _ last
month announced objX, which will
use 4D xREF text files to give pro-
grammers increased control over their
code. The application, due later this
month, will letusers view all objects in
a database and explore their relation-
ships to other database objects.
In the $395 application, an out-
line view will graphically display the
hierarchy of procedures and vari-
ables called by objects the user
MACWEEK 01.11.93
Mathcad 3.1 adds up new feature
file Edit Tont_Math Graphics symboiie Window vee (OE |
MathSoft’s
as Mathcad: Models
EJ The rit with two different models shows exponential
behavior below about 5.4 and quadratic behavior
above this value. The two functions used to fit the
date are:
Mathcad 3.1
supports inter-
active Electronic
Exponentiel model:
1) =
Quadratic model:
er
Cx) = Fx? + fOOIE x - 05
Handbooks with
formulas and
reference mate-
tial for users to
copy into their
worksheets.
Zi SWeBGene
New features include:
> Electronic Handbooks. Math-
cad 3.1 can read MathSoft’s $99 doc-
uments containing technical infor-
mation, formulas, graphs, equa-
tions and reference values. Current
titles include chemical, physics and
Microsoft builds Excel-based EIS Pak
An international version of the
product that will let users develop
custom applications in non-English
languages also is due this quarter.
Any application created using
either platform’s version of Open
EIS Pak will be able to run on the
other platform, as long as the end
user has Excel 4.0 or higher. Users
will be able to freely distribute appli-
cations developed with the system.
Because applications built with
EIS Pak require Excel, they will be
able to support all Excel functions,
including charting and graphing, as
well as System 7 features such as
publish and subscribe, Apple events,
and the Data Access Manager.
Microsoft Corp. is at 1 Micro-
soft Way, Redmond, Wash.
98052-6399. Phone (206) 882-
8080 or (800) 227-4679; fax (206)
936-7329.0
XREF uncovers enhanced 4D debugging
selects. Objects will appear in the
outline wherever they are used so
programmers can more easily move
the necessary objects when creating
a new application that is a subset of
the original database.
objX users will be able to attach
comments to all objects. The pro-
gram will export outlines in RTF
files, for import into a word proces-
sor when creating documentation,
as well as in a format compatible
with Kaetron Software’s TopDown
flowchart-creation application.
adInfinitum Development is at
412 Seventh Ave., Suite 1R, New
York, N-Y. 11215. Phone (718)
788-7092; fax (718) 788-8438. 0
electrical engineering references.
> Interface improvements. The
program’s equation editor has been
improved. Users now can open as
many as nine documents at one time.
‘The new version supports axis labels,
tick marks, user-defined grid lines
and legends in charts.
> System 7 compatibility. Math-
cad 3.1 includes balloon help and now
works with virtual memory and True-
Type fonts.
Macintosh Mathcad 3.1 com-
pletes the company’s range of plat-
form offerings; MathSoft last year
released Version 3.1 for Windows,
MS-DOS, Unix Open Look and
Motif platforms. Mathcad files are
compatible across platforms.
Upgrades are $49.95.
MathSoft Inc. is at 201 Broadway,
Cambridge, Mass. 02139-1901.
Phone (617) 577-1017 or (800) 628-
4223; fax (617) 577-8829. 5
Spreadware app
does forecasting
Palm Desert, Calif. — Spread-
ware is now shipping pro forma, an
application that simplifies the task
of creating, manipulating and ana-
lyzing financial forecasts.
With pro forma, which requires
Microsoft Excel 4.0, users can
quickly forecast financial conditions
by automatically building new
spreadsheet models based on user-
defined parameters.
Data can be entered manually or
imported from spreadsheet, data-
base and accounting programs.
Users also can automatically per-
form “what-if” analyses, and pro
forma lets users change all the ele-
ments of their spreadsheet model to
generate multiple “what-if” scenarios.
Spreadware’s pro forma is avail-
able at an introductory price of $189
through Jan. 31, after which it will
sell for $389.
Spreadware is at P.O. Box 4552,
Palm Desert, Calif. 92261. Phone
(619) 347-2365; fax (619) 347-6045.
s Chinon spins out magneto-optical,
Photo CD-compatible CD drive
By Kirsten L, Parkinson
San Francisco — Chinon Ameri-
ca Inc.’s Information Equipment
Division last week showed off two
new magneto-optical drives and a
new Kodak Photo CD-compatible
CD-ROM drive at the Macworld
Expo here.
‘The company announced:
> Series 300, a 128-Mbyte
magneto-optical drive due by the
end of the first quarter, is based ona
3.5-inch Chinon mechanism.
The $1,695 drive will offer an
average seek time of 45 milliseconds
and a sustained data transfer rate of
625 Kbytes per second.
> Series 100, also due by the end
of March, will have a 60-millisecond
average seek time and a sustained data
transfer rate of 384 Kbytes per second.
The $1,495 drive is also based on
a3.5-inch Chinon mechanism.
The prices of the drives do not
include any 128-Mbyte cartridges.
> CDA-535, a multisession
Kodak Photo CD-compatible CD-
ROM drive, is due later this quarter
for $795.
Using the company’s own mech-
anism, the CDA-535 drive will have
an average access time of 280 mil-
liseconds. It will offer transfer rates
of 150 Kbytes per second for audio
data and 300 Kbytes per second for
nonaudio data.
Chinon America Inc.’s Informa-
tion Equipment Division is at 615
Hawaii Ave. Torrance, Calif.
90503-9747. Phone (310) 533-0274
or (800) 441-0222; fax (310) 533-
1727.0
ACI shows developers new 4D tools
By Robert Hess
San Francisco — As an encore to
its recent delivery of 4th Dimension
3.0 and 4D Server, ACI showed off
new tools and discussed product
directions at its Sixth Annual Devel-
opers Convention here last week.
Maryléne —_ Delbourg-Delphis,
president of Paris-based ACI, said
the company is “seriously progress-
ing toward cross-platform function-
ality at year’s end,” moving the Mac
relational database to Windows and
RISC platforms.
ACT said it is already enhancing the
communications support in 4D,
adding TCP/IP and a proprietary
serial communications method so 4D
Server clients eventually may run on
MS-DOS and Windows platforms.
Dominique Hermsdorff, ACI
vice president of engineering,
explained the 4D application pro-
gramming interface that will allow
programmers on any platform to
access 4D Servers.
To demonstrate how easily
developers can access 4D Server
data, Hermsdorff showed Deneba
Software’s Canvas drawing appli-
cation accessing a 4D Server
through a Canvas plug-in module
developed by ACT.
ACT also unveiled a new product,
4D Insider. Intended to replace its
4D xREF, Insider will include a new
interface that aims to make it easier
for users to inspect 4D databases.
Users will be able to view the content
of all objects in the database, along
with the objects they call and those
that call them. Insider is due next
month at an undetermined price.
ACT said it soon will introduce 4D
Backup, a module allowing 4D Serv-
er users to perform customized
backups of databases based on the
transaction logs 4D Server creates.
The company also said it shipped
4D Compiler 2.0 and soon will update
its 4D Calc, Write, Draw and Graph
modules, and add a Chart module.
ACI US Inc., the company’s US.
division, is at 10351 Bubb Road,
Cupertino, Calif. 95014. Phone (408)
252-4444; fax (408) 252-0831.0
(ESF tat Tomt_objoct_toyout_trrects_ocro_unndours
This Canvas
TonvoriDeme 40 server
ry
bout this Caavas™ Toot
plug-in module
Find from 40 PCTS"
cI
|
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developed by
AC lets Canvas
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| - Cee
users query 4D
Servers and
retrieve images
from databases.
When a company
reaches maturity, it
tends to fill out a bit.
‘The Panther P3-175 5.25-
Inch SCSI drive features
1.5 GB capacity and is
Novell NetWare Ready”
Its inevitable. When you hit a certain age, is simple. They're uniquely designed for low cost capability, our Panther series is right at the top.
some things get considerably broader. Just look at + manufacturing. There you have it. One of the most compre-
our spread. Today, Maxtor offers more disk drives looking for the true performance hensive families of disk drives in the world. And
than ever before. And each Maxtor drive combines ich drives for notebooks and port- _ further proof that the older one gets, the broader
outstanding performance a ables, look no further than our 25000 series. Choose one gets.
mitment to quality 2 from our high p ance 4 / 252. Or our For more information, plea:
Let’ start T series. Simply put, sleek new 250 1-800-4MAXTOR.
they’re the highest performance h drives
in the business. Available in 1.2 GB, 540 MB and
340 MB capacities. able in 128 MB.
en theres our 7000 series. One of the best nd who require high capacity 3
drive families ever assembled. The reason _5.25-inch ¥s that set new levels of SCSI WG Eh SS ity seer
Insignia cuts prices,
updates products
By Henry Norr
San Francisco — Insignia Solu-
tions Inc. this week will reduce
prices on its family of PC-emulation
products as it introduces a Windows
version at the high end and reorga-
nizes the rest of the line.
The SoftPC 3.0 series, slated to
ship this month, will include:
> SoftPC with Windows. A
new $499 version, for which a
68040-based Mac is recommended,
will come with MS-DOS 5.0 and
Windows 3.1 preinstalled.
The program adds support for
VGA graphics, along with EGA and
CGA, and it is the first in the
Insignia line to emulate the 80286
processor’s protected mode and
extended memory, a feature
required for use of Windows 3.1 and
many recent MS-DOS applications.
The new version also uses the
Mac Clipboard as the Windows
Clipboard, enabling users to copy
and paste all kinds of data between
the two platforms. To improve per-
formance, the software includes new
display and mouse drivers that look
to Windows applications like the
drivers that come with Windows 3.1
but map the Windows calls to
QuickDraw and the Mac mouse.
Still, even when running on a
33-MHz 7040, the software offers
only about the performance of a
20-MHz 386SX, and some less-
By Robert Hess
Cupertino, Calif. — Nearly two
years after the release of System 7,
Symantec Corp. has released a version
of its THINK Reference incorporat-
ing System 7-related information.
By Raines Cohen
San Francisco — Xplain Corp.
last week changed the name of the
longtime Mac programming jour-
nal, MacTutor, and issued an
update to its companion CD-ROM.
> MacTech. The company said
it renamed the magazine in part
because MacTutor didn’t sound
technical enough. Annual subscrip-
tions remain $47.
> CD-ROM. Xplain released a
new version of its $299 CD-ROM
of developer tools and articles last
week at Macworld Expo here.
MACWEEK 01.11
2 HRS
common functions, such as in-
stalling and opening applications,
are considerably slower, an Insignia
spokesman said.
‘The software is designed not for
high-end Windows users or those
who run the Microsoft operating
system eight hours a day, he said,
but for those who need occasional
access to custom applications or
corporate data that are not available
on the Mac.
The software requires 6 Mbytes
of Mac RAM to get 640 Kbytes of
DOS memory. Insignia recom-
mends using 16 Mbytes of Mac
RAM, which provides 8 Mbytes of
extended memory for Windows.
> SoftPC Professional 3.0. The
new Professional version replaces
the former SoftAT 2.5. New fea-
tures include a lower price — $325
compared with $499 — plus support
for VGA graphics and ’286 protect-
ed mode and extended memory. A
68020 or better is required.
> Universal SoftPC 3.0. Priced
at $165, compared with $325 for
Version 2.5, the new Universal
release runs on any Mac. New fea-
tures include support for EGA
graphics and emulation of the 80287
math coprocessor. It can deliver 640
Kbytes of DOS memory and EGA
graphics in only 1.4 Mbytes of Mac
memory, according to the company.
All members of the SoftPC 3.0
family include extensions that let users
run CD-ROMs designed for DOS.
Entry-Level SoftPC, formerly
Insignia’s low-end emulation prod-
uct, has been eliminated.
Upgrades from SoftAT 2.5 to the
Windows version are $129, and
upgrades to the new Universal ver-
sion from its predecessor or the
Entry-Level version are $49.
Insignia also offers a variety of other
upgrade options, depending on ver-
sions owned and desired.
Insignia Solutions Ine. is at 526
Clyde Ave., Mountain View, Calif.
94043. Phone (415) 694-7600; fax
(415) 964-5434..0
SoftNode 2.0 extends network links
With the introduction of the
SoftPC 3.0 line, Insignia Solutions
Inc. is upgrading SoftNode, an add-
on that lets a Mac running any of
the emulators operate as a PC client
on Novell NetWare networks.
Version 2.0 of the $149 module
adds direct support for token-ring
networking and TCP/IP access to
Version 2.0 of the widely used
electronic reference tool for pro-
grammers includes the contents of
all six volumes of Apple’s “Inside
Macintosh,” as well as technical
notes, programmers tips and code
MacTutor gets new name, CD-ROM update
All of MacTech CD-ROM Vol-
ume I-VI includes Symantec
Corp.’s THINK Reference 2.0 (see
story above) and ON Technology
Inc.’s On Location 2.0 file-
searching desk accessory. The disc
also includes all the source code and
articles that have appeared in
MacTech and MacTutor.
Current MacTutor CD-ROM
users can upgrade for $150.
Xplain Corp. is at P.O. Box
250055, Los Angeles, Calif. 90025-
9555. Phone (310) 575-4343; fax
(310) 575-0925.0
Unix file servers via Novell Inc.’s
LAN Workplace for DOS. The
package also includes gateways that
let Mac users without their own
Ethernet or token-ring card access
NetWare servers over Local Talk.
SoftNode 2.0 requires a ver-
sion of SoftPC 3.0. A 10-pack is
$1,150. Upgrades are $29.
THINK Reference tool tuned up for System 7
examples created by Symantec.
Users can cut code examples from
the Reference and paste them
directly into their projects.
‘The new version, priced at $129,
can search for information in sever-
al ways. Users can jump directly to
any page, search the database for
particular words as they are typed,
and follow links from items to relat-
ed topics.
Version 2.0 users can choose to
selectively install the program,
adding only the desired reference
material, to save disk space.
Programmers also can save money,
according to Symantec, by purchas-
ing the THINK Reference instead of
the $140 “Inside Macintosh” set.
THINK Reference 1.0 users can
upgrade by paying an $8 handling fee.
Symantec Corp. is at 10201 Torre
Ave., Cupertino, Calif. 95014-2132.
Phone (408) 252-3570 or (800) 441-
7234; fax (408) 253-3968.
SoftPC series opens to Windows Drange Micro delivers new crop
of 386, 486 coprocessor cards
By Henry Norr
Anaheim, Calif.— Orange Micro
Inc. this month will deliver a trio of
new MS-DOS coprocessor cards
for NuBus Macs, featuring on-
board VGA controllers and, at the
top of the line, a 486 processor.
The new OrangePC cards are
derived from the Orange386, the
company’s previous coprocessor card,
but offer up to twice the processing
power of the older model, according
to Orange Micro. All three new ver-
sions are Windows 3.1-capable, all
have math coprocessor sockets and all
can display VGA graphics either in a
resizable window or in full-screen
mode ona 13-inch monitor.
‘The OrangePC series will include:
> Entry level. Priced at $1,099,
the base card will have a 16-MHz
386SX processor and four SIMM
slots with 1 Mbyte of RAM
(expandable to 16 Mbytes), but no
ports or card slots.
> Midrange. At $1,499, the sec-
ond card will have a 25-MHz 386SX;
IBM PC-compatible serial and par-
allel ports; and 2 Mbytes of RAM,
expandable to 16 Mbytes. A built-in
expansion slot, intended mainly for
network adapters, can accept up to
three-quarter-length AT cards,
depending on the size of the Mac.
> Top of the line. The third
model, priced at $1,799, offers all
the features of the second but incor-
porates a 25-MHz 486SLC in place
of the 386.
The cards are all considerably
more expensive than Insignia Solu-
tions Inc.’s SoftPC software
emulators, which now range in
price from $165 to $495 (see story
at left).
But Orange Micro said its prod-
ucts, designed for serious corporate
users, offer commensurately better
performance and compatibility. All
three versions support protected
mode and extended memory, which
are required for Windows 3.1, and
which Insignia supports only in its
new version for Quadras.
OrangePC users will be able to
copy text between platforms in
either direction, but graphics only
from the PC to the Mac, according
to the company.
The OrangePC cards will come
with MS-DOS Version 5.0 but not
with Windows. Orange386 owners
can upgrade to the 486-based
OrangePC for $1,199.
Orange Micro Inc. is at 1400 N.
Lakeview Ave., Anaheim, Calif.
92807. Phone (714) 779-2772; fax
(714) 779-9332.
Pantone matches presentation colors
By Lisa Picarille
San Francisco — While Pantone
Inc.’s ColorUP can’t stop you from
wearing a plaid jacket with polka-dot
pants, the new graphics utility can
help business users ensure that their
presentations are color-coordinated.
‘The $99 tool, which aims to help
users manage color in business pre-
sentations and reports, was
announced at last week’s Macworld
Expo and is slated to ship in the sec-
ond quarter.
ColorUP includes a library of
more than 200 color palettes created
by professional designers. Each
palette offers up to 16 colors, which
are preassigned to specific presenta-
tion elements, such as the title bar,
subheads and bullets. ColorUP
palettes can be exported for use in
most Mac presentation and graphics
packages, including Adobe Illustra-
tor, Aldus FreeHand and Persuasion,
DeltaPoint Inc.’s DeltaGraph Pro-
fessional, and Microsoft PowerPoint.
Users can preview palettes before
applying them to presentations.
ColorUP also includes an electron-
ic encyclopedia of color terms, tips
and information. Called the ColorUP
Explorer, the interactive reference
material gives visual demonstrations
of color concepts such as dithering.
Pantone Inc. is at 55 Knickerbock-
er Road, Moonachie, N.J. 07074.
Phone (201) 935-5500 or (800) 222-
1149; fax (201) 896-0242.0
Pantone’s
ColorUP lets
users preview
| palettes before
applying them to
presentations,
Palettes contain
up to 16 colors
preassigned to
elements.
This is one color printer
you Can gang up on.
Only one color printer can output anything your department dishes up.
The ColorPoint PSX from Seiko Instruments.
Come on, everybody. Send your 50-page presentations, font-laden color layouts, artistic illustrations,
whatever. The ColorPoint PSX cranks them out. With its multi-tasking print server, the PSX can accept
files from many sources at the same time, manage a large job queue, and process one job while
printing another. All at the same time.
And, thanks to its 25 MHz RISC microprocessor, it prints blazing color at blazing speeds.
The ColorPoint PSX is ideal for network use. This workhorse prints from a full spectrum of computers,
including PCs, Macs, and UNIX workstations in any combination on a network.
As you can see, we're pretty confident about the ColorPoint PSX’s ability to take on your entire
department. But don't take our word on it. Make us prove to you how easy it is to color coordinate your
whole gang. Call 1-800-888-0817.
The ColorPoint PSX Multi-User Color Printer. SIT e
Inc Abrightsreserved.
News
MACWEEK 01
ike Ws
Logical Solutions breaks out pattern editor Fifth Generation’s CopyDoubler
Finder accelerator set to fly solo
| By Henry Norr
St. Paul, Minn. — Logical Solutions Inc.,
which developed a desktop-pattern editor as
part of its 7th Heaven utilities collection, this
month will begin offering the program on a
stand-alone basis.
Called Chameleon, the program gives users
instant access to up to 256 patterns, which can
be as large as 128 by 128 pixels. Users can cre-
ate new patterns with the program’s built-in
painting tools or by pasting in PICT images;
import and export functions make it possible to
share patterns, in ppat format, with other users.
To avoid compatibility problems and min-
imize memory requirements, the company
said it made Chameleon an application rather
than a system extension. The first commer-
cial Mac desktop-pattern editor, Thought
| Logical Solutions’ desktop-pattern editor applica-
| tion, Chameleon, includes a unique color picker.
1 Could’s Wallpaper, isa control panel.
While 7th Heaven lists for $99.95, Cha-
meleon will sell separately at $59.95. Through
March 31, the program will come with more
than 120 patterns from ArtBeats’ Marble and
Granite CD-ROM pattern collection; there-
after Logical Solutions will offer the same pat-
terns at $19.95. Wallpaper owners with proof
of purchase can get Chameleon for $29.95.
‘The program will require System 7.
Logical Solutions Inc. is at 2124 University
Ave., Suite 102, St. Paul, Minn. 55114. Phone
(612) 659-2495; fax (612) 659-2498.
By Henry Norr
Baton Rouge, La. — Fifth Generation Sys-
tems Inc. last month released the first separate-
ly packaged version of CopyDoubler, a utility
that brings speed and smarts to Finder copying.
The software bypasses the System 7 Find-
er’s copying routines in favor of a new code
that works two to 30 times faster, according to
the company. It also makes emptying the
Trash up to 10 times faster.
CameraMan 2.0 now lets users do the talking
By Kirsten L. Parkinson
Santa Clara, Calif. — Vision Software
International last month announced Camera-
Man 2.0, an upgrade that adds live voice-
annotation capabilities.
CameraMan records screen activity,
including cursor movements and menu
selections, and saves them as QuickTime,
PICT or PICS files. Version 2.0 is due to
ship for $149 this spring. Its new features will
include:
Live voice annotation. The new ver-
sion will be able to record sound while a
QuickTime movie is being recorded. With
Version 1.1, users could add voice-overs but
only after the movie was recorded.
Small-screen emulation. Users will be
able to configure their screen to emulate a
smaller screen so that movies can be recorded
at the same size as the screen on which they
will be played.
Smoother panning. In the Follow-the-
Cursor mode, the panning feature has been
improved to make the screen movements in
the final movie less jerky.
Upgrades from Version 1.1 will be $25;
users who bought the previous version after
Dec. 1, 1992, will be able to upgrade free.
The company last week shipped a $149
Windows version of CameraMan that
captures screen activity in Windows graphics
formats. A forthcoming version will add sup-
port for QuickTime for Windows, the com-
pany said.
Vision Software International is at 4633
Old Tronsides, Suite 250, Santa Clara, Calif.
95054. Phone (408) 748-8411 or (800) 800-
8476; fax (408) 748-9584. 0
Program aids job seekers
By lan G. Jacobs
San Francisco — Unemployed people will
soon be able to laugh their way through the
job-search process with a new application
from Up Software Inc.
Achieving Your Career, released last week
at Macworld Expo, combines music, graphics
and digitized voices to help motivate job seek-
ers during a long search for employment.
The $99 program includes a calendar,
résumé and cover-letter templates, and a data-
base of 500 companies. The company said
third-party developers can enhance the prod-
uct with their own custom regional databases
of potential employers.
Achieving Your Career uses digitized tele-
phone and interview audio segments to teach
users interview and contact skills.
“Ttadds a new dimension to the process,” said
Alan Barsky, a beta tester at Lord and Bentley
Marketing in San Francisco. “Since it is so much
more involving, the program made me change
my entire strategy [for] finding a job.”
Up Software Ine. is at 722 Lombard St,
Suite 204, San Francisco, Calif. 94133. Phone
(415) 921-4691; fax (415) 921-0939. 5
The control panel now is available in stand-
alone form for $59.95. Fifth Generation also
continues to bundle it with AutoDoubler 2.0, the
company’s $79.95 idle-time compression prod-
uct, where it was first released last September.
Besides the performance boost, Copy-
Doubler capabilities include:
Smart Replace, or copying only of files
that differ when one group of files is copied
into a folder with identically named items.
Optional verification of files copied to
removable cartridges or hard disks as well as
floppies. The Finder normally verifies copies
only when writing to floppies.
Security Erase, or overwriting of delet-
ed files to prevent their recovery.
AutoDoubler copy options, which let
users configure CopyDoubler either to
expand AutoDoubler-compressed files or to
leave them compressed as they are copied,
depending on the destination media.
Demonstration versions are available from
on-line services.
Fifth Generation Systems Inc. is at 10049
N. Reiger Road, Baton Rouge, La. 70809.
Phone (504) 291-7221 or (800) 873-4384; fax
(504) 295-3268..0
MakeTest 2.0 gets
new formatting tools
San Francisco — Mountain Lake Software
last month updated its test-creation applica-
tion with enhancements to its printing and
formatting capabilities.
MakeTest 2.0, priced at $149, lets users
create tests with questions that include graph-
ics. The order of the questions and the
answers can be jumbled to give each student a
different form of the test.
Users now can reformat questions and pre-
view tests before printing them. Version 2.0 also
can print color images. Fonts can be altered en |
masse with a new Replace Formats command.
Upgrades are $25. An unlimited-user site
license is $699.
Mountain Lake Software is at 298 Fourth
Ave., San Francisco, Calif. 94118. Phone
(415) 752-6515; fax (415) 752-6506. 0
Dutt
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Mountain Lake Software’s MakeTest 2.0 can incor- |
porate graphics into test questions.
Mitch Krayton, President
Digital Resources - Van Nuys, California
Telephone: (818) 901-4848
Real World Tests Show MicroNet’s Raven-040 Disk Array
Continues as the Performance Winner!
Mitch Krayton, President of Digital Resources,
knows that to compete in the real world of graphics
and pre-press, he has to sell the best performing,
and most cost effective systems to his clients.
“It's easy to claim your system is the fastest, a
simplest to use, or the most cost
effective, but to convince my
clients in this competitive field,
I need to know the truth behind
the claims, so I decided to run
my own tests.”
Time to OPEN File
Time to OPEN File
In head-to-head competition
Time to ROTATE 90 Degrees
Time to SAVE File
Time to SAVE File
“We found that the Raven-040 outperformed a
similar capacity SCSI-II Wide Disk Array by at least
one-third in real world tests. The Raven-040 was
directly bootable out of the box, requiring no special
INITs or mounting software.
“By using both internal SCSI
ports of a Quadra 950, MicroNet’s
disk array left the PDS and all
NuBus slots open for further
expansion. The Raven-040 has
been Production Proven™for our
clients for more than a year.”
143 MB PhotoShop File
Quadra 950, 16 MB RAM
24-Bit Graphics Card
Systems Tested With Elite-3's
HBB SCSI-II Wide Array
MicroNet Raven-040
MicroNet’s Raven-040 disk array
proved its reputation as the winner of the MacUser
Eddy Award for Best Storage Product of 1991.
| Ly
_7m
MicroNet
20 MASON e IRVINE, CA 92718
AppleLink: MICRONET.SLS
For pre-press and graphic
solutions contact Digital Resources or call MicroNet
Technology for the name of your nearest Reseller.
MicroNet Technology, Inc.
SALES: (714) 581-1540 ¢ FAX: (714) 837-1164
Compuserve: 76004,16117
RAVEN.040 is a trademark of MicroNet Technology, Inc. All other trademarks are property of their respective owners.
= Fite Edit Htem Search View Window Admin
Graphic Arts Catalog ¢ Gallery
40 items Search Completed ‘Thumbnail View
Royal Guard (London). Woman in Flower Fiel,.. Louvre Museum 4 (Pa... Sunset (Sounion).R__Ritz Doorman (Paris) Guard (athens eter Pelican (Mykon,
PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel
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PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel
mi Wit -
Old Frau Swiss Dame R ‘014 Wornan R Woman ® Stuart Sik TIFF #04 Theme, AIFF Happy There
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PICT Europe Travel PICT Europe Travel PICT Europe Travel PICT Europe Travel TF FetchDemo PICT FetchDemo AF FetchDemo —-FSSD Fetch Demo
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corp 1952 518.12 Cover Aldus Magazine Fabric Design Horse Zebra PB Convinced, QuickTime Presentation
IF YOU DON'T HAVE
A PHOTOGRAPHIC MEMORY,
YOUR COMPUTER SHOULD.
“Hmm. Now where the heck is that file?” Aldus Fetch is a powerful multiuser, mixed-
e@ Sound familiar? Well, if you spend too much media cataloging, browsing, and retrieval tool. It
time looking for visual files, then Aldus’ Fetch” is was created specifically for designers, art directors,
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‘This ad was created using Aldus Fetch and PageMaker. Aldus, the Aldus logo and PageMaker are registered trademarks, and Aldus Fetch is a
It’s the first program that can catalog
thousands of images in a common
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ing cryptic verbal file names). You can manage
and retrieve files from your hard disk across a
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organizing of files, folders and volumes of
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thumbnails and “pointers” to the original files,
which help to keep the catalogs small.
In short, it gives you instant access to all of
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Aldus Fetch is designed to allow several users
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to access a shared cat-
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Once you've found
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Not only that, Aldus Fetch features “drag
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(iste A R T “Oe
ademark of Aldus Corporation. Macintosh is a registered trademark of Apple Computer Inc.© 1992 Aldus Corporation. All rights reserved
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For a free trial version and a brochure, call
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ALDUS |
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I Dore Ace
News
MACWEEK 01.11.93
Management
Being savvy about mail order
can save your company cash
Mail order
is a viable
alternative
|
| to computer
dealers.
Knowing
the ins and
outs can help
managers
save time
and money.
By Jeff Ubois
Payments are by credit card and
shipping is overnight, but it’s still
called mail order.
Many information-systems man-
agers have found that the benefits
of mail order — fast, convenient
delivery; large savings; money-back
guarantees; and quality technical
support — match or surpass those
of local outlets.
“Tf it’s notneeded right away,
then we usually buy mail order,” said
Bruce Saltzman, senior electronic
production specialist at Addison-
Wesley Publishing Inc. of Menlo
Park, Calif. “It’s a productivity issue:
Ican order what I wantin five min-
utes by phone and have it the next
day, as opposed to taking a couple of
hours to go toa retail outlet.”
Advantages of buying
direct. Mail order got its start as
the source of bargain prices, butit
Questions to ask
when buying by mail
Checking the details is important.
Before you whisper your credit
card number into the phone, ask:
1. Is the product in stock? When
will it be shipped? When will i
arrive, and how much does
shipping cost?
| 2. Are there any hidden charges
for packing, handling, insur-
‘ance, credit card processing or
anything else? (You shouldn't
poy for insurance; it’s the ship-
per’s responsibility to see that
your product arrives intact.)
3. Is the price the same as in the
advertisement, and is the
model number the one you
want? Is it compatible with
your system? Are any extra
parts required?
4. What is the warranty on the
product, and who provides it?
What is the policy for returns?
Is there a possibility you will
be given a substitute product?
Sellers are supposed to obtain
your consent before shipping
a substitute, but if substitutes
aren’t acceptable, say so.
7. What is the name of the per-
son taking your order?
also offers some hidden cost savings,
such as guaranteed availability.
“When we are in the middle ofa
major project, a lot of times the dol-
lar doesn’t make the decision,” Saltz-
man said, “It’s sometimes a matter of
who has the product in stock.”
For buyers far from urban areas
and well-stocked dealers, mail
order isa link to civilization. “The
proliferation of so-called mail-
order outlets has made the ad pages
of computer magazines into the
superstores of today’s rural con-
sumer,” said Thomas Seibold, a fre-
quent mail-order buyer and a con-
sultant in Berrien Springs, Mich.
Bob Creager, owner of Creager
Associates, a Waterville, Ohio-
based design firm, agreed. “Our
local software store is a discount
supplier — but not consistently,”
he said. “Also, it doesn’t have the
range of product selection. Very
often they'll say, ‘We can order
that for you,’ but I can call myself
and get itas cheap, or cheaper, the
next morning.”
Buying considerations.
Two-thirds of Macintosh software
sold in the United States is through
mail-order houses or comes direct-
ly from the manufacturer, accord-
ing to Jeffrey Henning, editor of
the PC Market Letter, published
by BIS Strategic Decisions Inc. of
Norwell, Mass. Buying software
by mail has few risks — technical
support comes directly from the
software publisher, substitutions
are out of the question, and ship-
ping damage is never a problem.
But for hardware purchases, all
those issues are potential problems.
Hardware failures require physical-
ly returning the item to the vendor
or manufacturer. Unfortunately,
mail-order companies have less
room for flexible return policies
when dealing with hardware —
replacing defective software or
accepting a return has a relatively
low cost, while hardware returns
are more expensive.
Many peripherals and add-ons
such as memory chips are essen-
tially commodity products with lit-
tle backing from the manufacturer.
Moreover, the temptation to go
for the lowest price can result in
getting hardware that is marginal
at best — whether SIMMs come
from one supplier or another, or
whether they run at 70 instead of
100 nanoseconds are subtleties
that don’t tend to make it into
most advertisements.
The modularity of computer
components has led more people to
buy parts by mail and do the pop-
and-swap installations themselves.
“For many Mac models, you only
need a screwdriver to easily replace
or install major components,” Sei-
bold said. “Ifyou have to drive toa
dealer and leave your machine there
just to put in some SIMMs, many
people prefer to do it themselves.”
And for more-complicated
installations, many of the better
hardware specialty companies offer
sophisticated technical support by
phone.
Picking a company. Finding
the right company is key to success-
ful direct buying. A stable company
with a long history, good prices,
stock on hand, a reasonable return
policy, technical support and a
complete selection of products is
the ideal, managers said.
“T go by how long I have been
seeing their ads and how the ads
are put together,” Seibold said.
“T’'m looking for a company that
is sophisticated and reasonable
and nonhypish; if it looks fly-by-
night or if I see any hype, I will
shy away.”
Return policies vary widely and
need to be investigated in
advance. Some companies will
take products back with no ques-
tions asked, while others may
charge restocking fees, or delay
refunds. “I always look for a
money-back guarantee,” Saltz-
man said.
Computer literacy is another
quality to look for. “One thing that
will attract me to a place isa high
level of technical knowledge,”
Saltzman said. “Dealing with
someone who knows what they
are talking about feels better than
dealing with people who are just
order takers.”
Saltzman said he added technical
support to his buying criteria after
one company was able to tell him
how to reposition jumpers on a
hard disk. “Tech support was not
See Mail order, Page 24
Bruce Saltzman,
senior electronic
production special-
ist at Addison-
Wesley Publishing,
said he uses mail
order to avoid
spending time
traveling toa
local dealer for
products. He looks
for mail-order com-
panies that provide
good support.
DAHL,
Calendar of Events
JANUARY
12-14 NetWorld, Boston. More than 365 exhibitors showing
networking hardware, software and services. Contact
Bruno Blenheim Inc. at (201) 346-1400 or (800) 829-
3976; fax (201) 346-1602.
21-23 MacShow, Atlanta. Regional trade show focusing on
local Mac-related companies. Contact The Show
Management Co. Inc. at (215) 957-9111; fax (215)
957-9798.
25-29 Penkxpo, San Francisco. Co-sponsored by Boston Uni-
versity Corporate Education Center and PenWorld. Con-
tact Tom Zaralides at (508) 649-9731 or (800) 733-
3593; fox (508) 649-6926.
Thermal Printing Conference, Monterey, Calif. The
ninth annual conference will cover thermal technology,
including bar coding and color dye sublimation,
Contact BIS Strategic Decisions Inc. at (617) 982-9500
‘or (800) 874-9980; fax (617) 982-1724.
FEBRUARY
1-4
ComNet '93, Washington, D.C. Voice and data confer-
ence and exposition. Contact World Expo at (508) 879-
6700 or (800) 225-4698; fax (508) 872-8237.
Object World, Boston. Conference and exposition focus-
ing on the business and technical aspects of object tech-
nology. Contact World Expo at (508) 879-6700 or
(800) 225-4698; fax (508) 872-8237.
7=1O Document and Image Management Systems Confer-
ence, Lake Buena Vista, Fla. Lectures, workshops and
panel discussions on the latest imaging systems.
Contact BIS Strategic Decisions Inc. at (617) 982-9500
or (800) 874-9980; fax (617) 982-1724.
Mobile 93, San Jose, Calif. Portable-systems show
covering personal communicators, digital assistants,
wireless messaging and pen-based computers. Contact
Technologic Partners at (212) 696-9330; fax (212)
696-9793.
ATXPO 93, Santa Clara, Calif. The theme of this confer-
ence and exhibition is “PostScript Language Technolo-
gy and Beyond.” Contact Adobe Technology Exchange
(ATX) at (408) 562-6104 or (800) 446-5622; fox
(408) 562-6381.
16-18
Please submit notices of conferences, trade shows and
other Mac-related events to Calendar, MacWEEK, 301
Howard St., 15th Floor, San Francisco, Calif. 94105,
or fax to (415) 243-3650. No training or educational
seminars please.
When we introduced cc:Mail” for Macintosh’ Version 2.0,
we knew we had awinner. And it's nice to see that MacWEEK”
agreed so enthusiastically.
The undisputed leaderin
enterprise-wide connectivity.
cc:Mail can send and receive text, files, graph-
ics and faxes across all major platforms without the
need for gateways or special configurations. When
comparing it to the competition, MacWEEK said
that “cc:Mail 2.0 is the winner if compatibility across
platforms and ease ofset-up are your chief criteria”
Features your Macusers willlove.
Unlike Quickmail or Microsoft’ Mail, cc:Mail
displays file attachments as icons. Just double-
click to launch the file. Or drag-and-drop to move
or copy the file. And unlike the competition, cc:Mail
lets you format your messages with a text ruler and highlight
them with color.
‘owned subsidiary of Lotus Development Corporation. Macintosh and.
Here's what else the editors
of MacWEEK said:
Aboutce:Mail:
“Setting up and maintaining a cross-platform
system with this package is a dream, and the
feature set of the client is top-notch.”
“Actions that a mail user performs frequently—
creating a new message and reading the
latest message—are always a click away.”
Aboutthe competition:
“Microsoft Mail and WordPerfect? Mail
both suffer from inordinately complex cross-
platform setup processes; understanding
these systems is a major commitment.”
“QuickMail was the only package whose mail
server crashed during testing. ..(its) spotty
reliability for Macs and PCs was the primary
impetus for the upgrade... so this evidence
of continued problems concerns us.”
Andahostofpowerfuland unique features.
cc:Mail has a powerful Message Finder that lets you
search through all your messages
according to subject, text, address,
date, size, priority or contents. Because
privacy is important in business com-
munications, cc:Mail encrypts your
messages so that only the recipient has
access. Quickmail, on the other hand,
doesn’t encrypt messages so virtually
anyone can read your mail. And cc:Mail
was designed to grow with your organi-
zation, so you can easily have 5 to
500,000 users.
Version 2.0is truly an exciting new
product. Judge for yourself by calling
toll-free to find out what over 2 million
users already know.
Call 1-800-448-2500 for your FREE demo disk of the
cc:Mail for Macintosh Platform Pack.
cc:Mail for Macintosh
Reprinted from MacWEEK, August, 1992, ©1092 Coastal Associates Publishing LP. ©1992 Lotus Development Corporation All rights reserved, Lots isa regstered trademark of Lotus Development Corporation. cc-Mails a trademark of ceMall, Ine, awholy
Mac are registered trademarks of Apple Computer, Inc. Microsoft is a registered trademark of Microsoft Corporation,
WordPerfect is a registered trademark of WordPerfect Corporation. MacWEEK is a registered trademark of MacWEEK Incorporated,
News
MACWEEK 01.11.93
Mail order From Page 22
even a consideration before that, but that
place is now our source for hard disks. I could
buy less expensively elsewhere, but I chose
not to after that call,” he said.
There are also some danger signals, such as
requests for checks before sh
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