Text content (OCR)
Now Up-to-Date 2.0
Better net capabilities in =
premier calendar app i
Mapinfo 2.0
Upgrade makes desktop —_(
mapping program a leader
Kurta XGT/ADB
Digitizing tablet has lots of
features but lacks sensitivity =
03.29.93 Volume 7Number13 THE NEWSWEEKLY FOR MACINTOSH MANAGERS boas 29
| HP readies RISC-based color inkjet;
Apple sets low-cost Fantasia for fall
New DeskJet offers
PostScript Level 2
By Matthew Rothenberg
| Cupertino, Calif. — New output
devices from Hewlett-Packard Co.
| and Apple will raise the tone of
| color inkjet printing for Mac users,
| according to sources.
HP DeskJet 1200C/PS
Ship date: May
| List price: $2,399
Resolution: 600 by 300 dpi,
monochrome; 300 by 300 dpi, CMYK
Print speeds: 4 to 6 ppm, monochrome;
| to 2.minutes per page, CMYK
Languages: Adobe PostScript Level 2,
ae mS HP-GL/2
Interfaces: LocalTalk, Centronics parallel
stondard;1 0BASE T, token ring optional
Processor: 11-MHzi960SA RISC chip
HP in May will unveil and ship
the DeskJet 1200C/PS, a $2,399
RISC-based inkjet printer that fea-
tures Adobe PostScript Level 2
and a maximum resolution of 600
by 300 dpi.
The device reportedly uses new
higher-quality inks and print car-
tridges to print black text or 24-bit-
color graphics to letter-, legal- and |
‘A4-size plain or coated paper as well
as transparencies. It offers three
print modes; output speeds range
from 4 pages per minute to 7 ppm
for text and from 1 to 2 minutes per
page for color images.
The DeskJet 1200C/PS will come
with 35 Type 1 and 10 TrueType
fonts as well as Adobe Type Manag-
er, sources said. It switches automat-
ically among Level 2, color PCL 5
and HP-GL/2 and includes a font-
card slot. ‘The printer will ship stan-
dard with LocalTalk and Centronics
parallel interfaces as well as an MIO.
slot for HP’s new JetDirect interface
cards (see story, Page 115).
See Printers, Page 115
By Andrew Gore
Antwerp, Belgium — Wave
Research Ltd., a start-up company
partially funded by Apple, this week is
expected to ship FileWave, a set of
Finder-integrated software agents
that transparently manage files on
both desktop and mobile Macs.
The product, which works with
both System 6 and 7 clients, is
designed to automate software dis-
tribution, version synchronization
and usage monitoring networkwide.
FileWave’s Administrator Agent
lets system managers create user
groups and assign them sets of
applications and data files by click-
ing and dragging objects in Finder
FileWave agents cross Atlantic
windows, as in System 7’s Users &
Groups control panel.
The files, which are stored in a
back-end database, are then copied in
the background to each user’s local
hard disk, although they appear on
the user desktop as part of a separate,
password-protected virtual volume.
When the administrator changes
a file set — updating a report or
adding a new application, for exam-
ple — the system transparently
makes the corresponding changes
on the designated users’ desktops.
Groups and sets. The system
is intended to make it easy for
administrators to deliver the right
See FileWave, Page 115
NEWSPAPER SECOND or ss
Apple’s master plan for CD-ROM
Document
Graphic —
‘t CD mastering
device :
Lic =
Sound (D-ROM
en eRe
Multiformat CD player
first piece of Apple PIE
PowerCD sets table
‘for mastering unit
By Matthew Rothenberg
and Neil McManus
Hanover, Germany — Apple’s
PIE division bore its first fruit last
week when the company unveiled
PowerCD, a portable device that
plays CD-ROM, Photo CD and
audio compact discs.
To complement the new device,
Apple reportedly is working on a
desktop CD authoring system that
will let users create their own discs
containing multimedia business
presentations.
PowerCD. Apple debuted
Special Report
Scripting today
and tomorrow
users
PowerCD, due this summer, at
CeBIT ’93 here. The 3.1-pound
device, which can run off AC power
or four C batteries, will cost less
than $500, sources said.
“With PowerCD, Apple is making
a bridge between the business market
and the home market,” said Denise
Caruso, editor of San Francisco-
based Digital Media: A Seybold
Report. “Business users can take it
along as a presentation player box,
and home users can use it to play
Photo CDsand music CDs.”
PowerCD will come with a SCST
interface and cable to connect to the
Mac and an audio-video cable to
connect to television sets.
It features an average data-access
See PowerCD, Page 115
ESD, PIE emerge
on global stage
with CeBIT rollouts
By Andrew Gore
Hanover, Germany —Just weeks
after staging its first worldwide
product launch on foreign soil,
Apple last week went to the oppo-
site side of the planet for another
international introduction.
While last month’s Tokyo rollout
featured mainstream Macs and
printers, Apple’s announcements
here at CeBIT °93, the world’s |
largest computer trade show, put the
company’s new Enterprise Systems
and Personal Interactive Electronics
| divisions in the spotlight.
At the top of Apple’s agenda was
the formal debut of ESD’s Apple
Workgroup Servers and Apple-
Search text-retrieval software (see
MacWEEK, March 22) and PIE’s
portable CD player (see story, left).
But a flurry of Newton-related
disclosures, focusing on Apple’s
efforts to convince other developers
to adoptits personal digital assistant
(PDA) technology, all but upstaged
the product introductions.
The company announced that it
has licensed the Newton operating
system to Motorola Inc., Kyushu
Matsushita Electric Co. Ltd. and
Siemens Private Communications
Systems Group. According to Gas-
ton Bastiaens, general manager of
PIE, the agreements are intended to
keep PDAs out of the mire of
incompatible standards that have
held multimedia back.
See CeBIT, Page 116
SkyLab liftoff now slated for June
By Lisa Picarille
San Jose, Calif. — Radius Inc. is
counting down for the June launch
of SkyLab, a “media server” for pre-
press and multimedia users.
Set to be unveiled at Digital World
in June and to ship by the end of the
summer, SkyLab is a Radius-
designed box that incorporates Mac
ROM code licensed from Apple and
Radius’ 68040 Rocket accelerators.
Radius and Apple officials met
two weeks ago to discuss the possi-
bility of Apple selling SkyLab,
according to sources.
The server, which has a 68030
processor on the motherboard, has
two bays with six slots each. The 12
NuBus 90 slots can support a variety
of cards, including Rockets, net-
working and video boards.
A fully loaded SkyLab can deliver
up to 300 mips of processing power |
and support up to 20 Gbytes of stor-
age, sources said. A base configura
See SkyLab, Page 115
POWER
Get the best for a whole lot less. Beginning this
month, the Universal PowerCache” and New
Turbo 040" are even more affordable than
before - and supports 16 different Macs.
33 MHz PowerCache — Double the speed
of a Macintosh Il.
Our lowest cost PowerCache deliv-
ers up to double the performance for
less money than most memory upgrades!
40 MHz PowerCache — Mac Ilfx perfor=
mance for almost any Mac.
The mid-line PowerCache delivers
the performance of a Mac IIfx and more.
The PowerCache is fully upgradable to even
faster speeds.
50 MHz PowerCache — Quadra level
performance for even the slowest.
The 50 MHz PowerCache uses the
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fastest 68030 processor available. 849
It’s completely upgradable to the new
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Save big with new low prices from the
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New 25 and 33 MHz Turbo 040 — Better
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With the 25 MHz Turbo 040 now being so
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powerful, you can’t go wrong.
The Turbo 040 is the only 68040
accelerator that works with everything. It’s com-
patible with all hardware that runs
ona Mac Il or Quadra, including
video acceleration, and any soft-
ware that runs on the Quadra includ-
ing virtual memory, sound and networking.
No memory required. No installation patching
Tequired - just plug it in and go! An optional
cache - the FastCache Turbo, is also available
for even more speed! Math chip included on
all models. Shipping now for the Mac Ilci, and
Ilsi. The Il, IIx, lcx, IIvi, vx and SE/30 will be
available in April, 1993
Performance you can count on.
DayStar is the Macintosh performance company.
We pioneered the Mac II accelerator and now we
have a performance option for every Mac you
own. Our accelerators are known for 100% com-
patibility and plug/play installation. We have a
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you up to date.
& file Fait view Me
Compose Tent_Te
The Mac client for Notes, due next month as part of Version 3.0, offers the same
functionality as the current 0S/2 and Windows clients, according to Lotus.
Mac Notes client to ship
next month with Version 3
Lotus adds new tools
for administration
By Leonard Heymann
New York— Macusers can final-
lystart taking Notes next month.
Lotus Development Corp. last
week said Version 3.0 of Notes,
replete with a long-awaited Mac
client and a host of enhancements for
users, developers and administrators,
will ship within 30 days. Priced at
$495 per client and $495 per server,
Notes combines multi-user databases
and electronic mail to provide a plat-
form for workgroup applications.
The system is popular among sites
with large networks of IBM PCs and
compatibles because it automatically
replicates data between site or depart-
mental servers, linking users with E-
mail and other workgroup functions.
Lotus officials, who made the
announcement at a news conference
here, vowed the Mac client will
offer functionality equal to that of
the OS/2 and Windows clients.
The Mac version supports a few
Mac-specific System 7 features,
including publish and subscribe, but
just the required Apple events. The
program will run under both System
6 and 7. Although Notes requires a
minimum of 2.5 Mbytes of RAM,
Lotus recommends at least 5 Mbytes.
The Mac client communicates
with Notes servers running on OS/2
via AppleTalk. But John Bartlett,
Lotus Mac Notes product manager,
said the company may also support
Novell’s forthcoming MacIPX,
which would let Macs communicate
via Novell’s IPX (Internetwork Pack-
et Exchange) protocol.
One Mac Notes beta user said he
believes a key factor in the success of
Lotus’ cross-platform strategy will
be the number of Mac application
developers supporting OLE (Object
Linking and Embedding), the inter-
application communications proto-
col developed by Microsoft Corp. of
Redmond, Wash.
Notes’ implementation of OLE,
called Seamless Objects, allows
developers to embed in forms docu-
ments and objects from other appli-
cations that support OLE and
launch the original application when
the form is accessed. Although the
standard is widely used under Win-
dows 3.1, only Microsoft's own
applications and a few related prod-
ucts support it on the Macso far.
“A great deal of responsibility [for
the success of Notes on PCs] relies
on [documents] we embed in Notes
documents,” said beta-tester Lou
Clark, a systems technologist at
chemicals maker Monsanto Co. in
St. Louis. “Lotus will have a hard
time covering that over.”
Clark, who has been working
with Lotus on the Mac Notes client
for more than a year, has deployed
beta software on about 60 of the
more than 1,000 Macs his group
supports. “People have been
screaming” for Mac support for
Notes, he said. “We're going to feel
very good when we can start putting
Notes on every desktop.”
Clark urged Mac managers not to
“be scared off by the requirement of
running an OS/2 machine in your
shop to take advantage of the Notes
technology.”
Lotus also unveiled a Windows-
based Notes server aimed at small
workgroups. The company said this
year it will ship versions for Win-
dows NT, a 32-bit version for OS/2
and an NLM (NetWare Loadable
Module) for Novell Inc.’s NetWare.
New systems-management tools
let administrators remotely manage
a Notes Server, chart performance
and receive alarms.
CompuServe also announced that
it will join the Notes bandwagon by
initially offering a private service for
Notes users, developers and
resellers, and later developing public
services for Notes.
Lotus Development Corp. is at
55 Cambridge Parkway, Cam-
bridge, Mass. 02142. Phone (617)
577-8500; fax (617) 693-4663.0
VOL.7 NO.13
Ml News ied
4 Print Central upgrade doubles print queues 38
Print management system gives users graphical control.
6 CalendarMaker 4.0 adds layouts, colors, formats 38
CE update offers multipage printing, Find feature.
12. Finding the right hardware support 39
A company must weigh cost and importance of
equipment when choosing outside tech support. a
a Gateways
pine OM w
Novell details plan to support Macs without an NUM. yi
16 Synergy puts Mac face on Internet
Versatilities adds interface for Internet mail, news
and directories.
49
16 Getting out of the meeting
Computer conferencing products offer real-time
alternatives to meetings.
49
Bi ca
24 MacroModel to get makeover 56
Version 1.5 will sport Bezier pen, deformation tools,
compatibility with new Windows version. a
24 Cricket Draw leaps into bound-text editing
New version lets users edit text along a curved path,
adds new color models.
a7)
30 Just your type
The evolution of fonts to the desktop gives users more
access fo fype and companies more legal worries.
63
63
P| BusinessWatch 7
34 Westinghouse, Boeing stop buying Macs
Some 30,000 Macs could eventually be phased out
as companies plan switch to|BMand HP computers. 65
34 Apple, DEC ink sales agreement o7
DEC to sell Apple products directly to large sites. 95
MacWEEK
03.29.93
Opinion
Editorial
Apple should be proactive on customer communications.
Commentary/Jean-Lovis Gassée
PowerPC can fend off Pentium, Windows.
Letters
Do Works numbers tell the whole story?
‘Mac Manager/Don Crabb
No special rights for faux Macs.
Application Development
Operating system-level scripting tools are the
quick-and-dirty tools of in-house developers.
Reviews
Up-to-Date Now on schedule
Version 2.0 of Now's calendar utility supports
workgroups, multiple categories.
MapInfo adds BASIC and advanced features
Mac mapping package approaches high-end GIS,
supports programming language.
‘Avid system only semi “suite”
Media Suite Pro a fast editor but needs work.
XGT/ADB needs to be more sensitive
Kurta tablet has solid features, lacks responsiveness.
ProductWatch
Technologies help Macs acquire image, sound data
Newer devices, more-powerful machines, innovative
systems help bring data acquisition to Macs.
MacinTouch/Ric Ford
Rounding up bugs and tips.
Ask David Ramsey
Teaching your Centris how to do math.
The Mac OS: Looking for a new place to put it
Apple-Intel project raises some obvious questions.
Ad Showcase 114 Careers
Mail Order 117 Advertiser Index
Classified 117 Product Index
MocWEEK (ISSN 0892-8118) i published weekly, wih the exception of Aug. 30, Nov 2, and Dec. 20 and 27 by Consol Associates Publishing, LP. 1 Pak Ave, New Yor, N.Y. 10016, Single
copy ice indudingpostoge: $6. One-year subsciption ate: U.S. $99, Canada/Mexico U.S.200, Intemational: U.S. $325 (ama). Al odes must be prepaid. Direct suscption nquiiesto
Customer Service Department, MacWEE, c/o JC, .0. Box 1766, Riverton, NJ. 08077-7366; (609) 461-2100. Changes of odes equi that onew application be filed ou completly and
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Yark nd otind mailing ofices, MacWEEKis n independent ul no
ated wih Apple Computer inc. Aple ond Mahtosh ore todemaks of Apple Compute Ic. nie contents copyright
1993 Coosa Associates Publishing, LP. lights eerved, Matai inthis publication may not be reproduced in ony fam without persion, Requests fr permission shoul be ected to Chantal
Lovelnet 1 Prk Ave, New York, 1.Y. 10016. For information on eprnsin quanti of 500 or moe, wite Coro Pees, ZiftDavis Publstng Co, 1 Park Ave, New York, N.Y. 10016. MacWEEK
is oregistered ademark of Coosa Associates Publishing, LP. inte in U.S.A. Conaion GST registration numbers R123601 48.
News
MACWEEK 03.29.93
Print Central tuned for Apple servers
Version 3.0 extends
controls, queue limits
By Neil McManus
State College, Pa. — Compuma-
tion Inc. has greeted the Apple
Workgroup Servers with a new ver-
sion of its print management system
that gives users graphical controls
over print queues.
Print Central 3.0, available now
for $795, lets network administrators
set up 16 print queues, double the
number of Version 2.0. Each queue
can handle up to six output devices,
including laser and thermal printers,
imagesetters, and slide recorders.
The program’s new interface lets
users click on a queue’s icon and drag
connecting lines to targeted printers.
The software sends the job to the
first available printer on a queue.
Anew bundled application called
Remote Administrator lets man-
agers intervene from any Mac on
the network to reprioritize jobs,
S file cat Admin Windows
Light Source
polishes Ofoto
for retail sales
By Matthew Rothenberg
Larkspur, Calif. — Light Source
Computer Images Inc. last week
recast Ofoto 2.0 asa retail package and
released an interim upgrade to the 24-
bit-color scan-optimization program.
Ofoto 2.0.1, available now for $395,
fixes several bugs in the previous ver-
sion, which made its debut bundled
with Apple’s $1,349 Color One-
Scanner at January's Macworld Expo.
Version 2.0.1 adds support for
scanners from Hewlett-Packard
Co., Microtek Inc., Epson America
Inc., La Cie Ltd., Agfa and UMAX
Technologies Inc.
The update eliminates some bugs
and corrects the program’s monitor
calibration controls, which were off
by about 30 percent.
Upgrades are free to users who
received Ofoto 2.0 with the Color
OneScanner. Retail buyers of the
$195 gray-scale version of Ofoto
can get Version 2.0.1 for $95; those
who received the gray-scale soft-
ware with the monochrome One-
Scanner can upgrade for $75.
Light Source is at 17 E. Sir Fran-
cis Drake Blvd., Suite 100, Lark-
spur, Calif, 94939. Phone (415)
461-8000; fax (415) 461-8011.
Compumation’s
Print Central
3.0 lets users
dick ona
queve’s icon
and drag con-
necting lines to
targeted
printers.
place them on hold or redirect them
to another queue.
Remote Users, another bundled
program, tells users where their job
stands in a queue, when it has been
printed and at which printer.
Print Central keeps a log of all jobs
printed as well as their size, print time
and who printed them. It can sort this
information by attribute or export
logs to spreadsheets or text editors.
Version 3.0 also works with
Radius Inc.’s $499 RocketShare sys-
tem extension to divide large print-
ing tasks among multiple Radius
Rocket 68040-based accelerators.
Compumation said Print Cen-
tral’s throughput is 40 percent faster
on an Apple Workgroup Server 95
than on a Quadra 950. Apple’s new
workgroup servers, like the current
version of AppleShare, provide print
spooling, but at the introduction of
the new servers, Apple cited Print
Central as an alternative for sites that
need heavy-duty print services.
Compumation Inc. is at 820 N.
University Drive, State College, Pa.
16803. Phone (814) 238-2120; fax
(814) 238-2246.0
Olduvai raises bar on Icon-It!;
util builds more colorful tool bars
By Henry Norr
Miami — Users who have come
to appreciate the benefits of the
Toolbar in recent versions of
Microsoft Word and Excel can now
put similar icon bars in any applica-
tion with the latest release of Oldu-
vai Corp.’s Icon-It! utility.
Icon-It! Pro 3.0 is a system exten-
sion that creates customizable bars
with icons representing program
functions; users can choose a com-
mand by clicking on the icon
instead of pulling down a menu or
typing a Command-key sequence.
New features in the latest release
include an icon editor with painting
tools, a library with hundreds of
standard icons, a choice between
color and black-and-white buttons,
and pop-up comments that explain
each icon’s function.
The program lets users define
the size, design and spacing of but-
tons, and the number of rows in
each icon bar.
Icon-It! Pro 3.0 lists for $129, but
through April 30 users can order it
directly from Olduvai for $79 plus
$8 shipping and handling.
Users of previous versions can
upgrade for $29 plus $8 shipping
and handling.
Olduvai Corp. is at Dadeland
Towers, 9200 S. Dadeland Blvd.,
Suite 725, Miami, Fla. 33156.
Phone (305) 670-1112; fax (305)
670-1992.
Alibrary of
icons in various
sizes and on
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[Fie tat image Nerbers Mecros Tables Windwws
fel
Spyglass
Transform 3.0
gives users
more control
over labeling
the axes of
graphs.
Fanciers [B80
Spyglass Transform gets new focus;
update uses Mathematica functions
By Raines Cohen
Savoy, Ill. — Spyglass Transform
will get its own transformation this
week when Spyglass Inc. ships Ver-
sion 3.0 of the $595 data-analysis
and presentation tool.
New features include:
> MathLink. Users of Wolfram
Research Inc.’s $595 Mathematica
can install a Package (external) sup-
plied by Spyglass and then take
advantage of Transform’s functions
and scripting language from within
Mathematica. Conversely, Trans-
form users can tap Mathematica’s
language, numeric calculation func-
tions and PostScript-based graphics.
The programs communicate using
the MathLink multiplatform inter-
application communications pro-
tocols developed by Wolfram.
> Import. Version 3.0 can read
MatLab, GIF (Graphic Interchange
Format), PBM and XWD files, in
addition to the PICT, PICS, FITS,
HDF and TIFF files supported by
earlier versions.
> Scripting. The template func-
tions in Transform 2.1 have evolved
into a full scripting language in Ver-
sion 3.0. The language helps users
automate repetitive tasks, such as
importing data, manipulating arrays,
creating plots, adding labels, and
exporting images and data.
“T used it to analyze some recent
astronomical data,” said beta-tester
Robert Brown, astronomer at the
Space Telescope Science Institute at
Johns Hopkins University in Balti-
more. “The ability to write scripts that
address whole folders of data at once is
essential. We're taking thousands of
exposures of pictures of nearby stars,
looking for planets. I wouldn’t know
how to do itanother way.”
> Annotation. Transform 3.0
users can add floating-point annota-
tions, titles, axis labels, numerical
scales and tick marks to raster
images; line graphs; color bars; and
contour, surface and vector plots.
Version 1.0 and 2.0 users can
upgrade for $129; Version 2.1 users
can upgrade for $99, or free if they
purchased Transform this year.
Members of the Spyglass Automatic
Update Plan, priced at $69 a year for
‘Transform, can also upgrade free.
Spyglass Inc. is at 1800 Woodfield
Drive, Savoy, Ill. 61874. Phone (217)
355-6000; fax (217) 355-8925.0
Conley array passes Apple server test
By Henry Norr
Hanover, Germany — Conley
Corp., a high-end storage-system
vendor that is less than a year old,
got a moment in the limelight here
last week.
Morris Taradalsky, vice president
and general manager of Apple’s
Enterprise Systems Division, showed
Conley’s SRI disk array attached to
an Apple Workgroup Server 95 dur-
ing the official rollout of Apple’s new
server products. He used the Conley
system, which allows “hot swapping”
of failed drive mechanisms and power
supplies, to demonstrate that the
Apple servers are suitable to mission-
critical applications.
The SRI can contain up to 10
3.5-inch drives or five 5.25-inch
mechanisms. A base configuration
with three 1-Gbyte drives lists for
$16,995. On the AWS 95 it attaches
directly to Apple’s processor direct
slot card; for the AWS 60 and 80
Conley offers its own Fast SCSI
PDS card for $995 (see Mac-
‘WEEK, March 8).
The SRI can be configured for
RAID (redundant array of inexpen-
sive disks) levels 0, 1, 3 or 5; multiple
levels can coexist on the same
device. Conley’s configuration and
management utilities now come in
both A/UX and standard Mac ver-
sions. Options include remote mon-
itoring and broadcast of problem
alerts across a network.
Conley Corp. is at 16 W. 22nd
St, 11th Floor, New York, N.Y.
10010. Phone (212) 741-9480; fax
(212) 741-9296.0
The Smartest Way to Migrate
From LocaltTalk to Ethernet
TribeStar
What is TribeStar?
An AppleTalk network hub with eight
LocalTalk ports and one Ethernet port.
TribeStar™ can handle eight simultaneous full-
speed connections between Local Talk and
Ethernet. A router or hub-router combination
can only handle one at a time.
What makes it so smart
for Ethernet migration?
Because in one box you get both packet-switched
Local Talk and high-speed Ethernet connectivity.
You can mix Local Talk and Ethernet in the most
sensible way—and get eight times the through-
put ofa router. How does it work? With a router,
the packet stream between Local Talk and Ether-
net looks like this:
@34000000000
With five microprocessors and an 80 Mbps
backplane, TribeStar builds a roadway between
Local Talk and Ethernet that is eight times wider:
Question:
‘TribeStar can process eight times more packets
per second than a router.
TribexStar
LOCALTALK
How much will TribeStar
speed up my Local Talk?
Ina LocalTalk network of 15 to 30 users, it’s
not unusual to have eight people concurrently
accessing Ethernet-based network services. In
this case, TribeStar is about four times faster than
a hub-router combination. (See graph.)
All Ethernet {J 12 sec.
TribeStar M22 sec.
Hub+router lass .: sec.
Time to complete eight simultaneous downloads of a
200 KB file from a Macintosh Isi running AppleShare.
feltcenm Impressive. Where
should I use TribeStar?
Use TribeStar whenever you want to integrate
LocalTalk and Ethernet. And use it to give
LocalTalk users fast access to network services.
‘TribeStar requires virtually no configuration and
comes with SwitchMonitor management
software. The simplest, most powerful solution,
it’s a great way to get started with Ethernet.
ETHERNET
Ethernet
LocalTalk
COlicsstonme §=bfow much is it?
‘TribeStar lists for $1795. Compare the alternatives:
TribeStar (J $1795
Hubsrouter EJ $3290
Al Ethernet TY sss40
Approximate cost for a 25-node network. All prices are list.
Wow. Why should I ever buy
a router or a StarController?
Hmmm. Can’t think of any reasons.
OK, must be about time
for the phone number.
510-547-7800
Call us. We're happy to discuss your network
situation. We’ll also send further information,
including a disk that demon-
strates how TribeStar works.
Aeibe..
COMPUTER WORKS
©1993 Tribe Computer Works, Inc., 1195 Park Avenue, Emeryville, CA 94608.
FAX: 510-547-3928. AppleLink: TRIBE. All trademarks or registered
trademarks are the property of their respective owners.
News
MACWEEK 03.29.93
CE advances CalendarMaker to 4.0
Update adds layouts,
colors, Find feature
By Kirsten L. Parkinson
West Des Moines, lowa — Let-
ting users create bigger, brighter
and more-flexible calendars, CE
Software Inc. last week shipped
Version 4.0 of its schedule printing
and designing application.
CalendarMaker 4.0, priced at
$59.95, adds new layouts, includ-
ing daily, weekly, biweekly and
year views, to the previous ver-
sion’s month layout. Other new
features of Version 4.0 include:
> Multipage printing. With
CalendarMaker 4.0, users can cre-
ate calendars as large as 113 by 113
inches. The program tiles calendars
into separate pages, which users can
then paste or tape together to make
a single calendar.
> Color and formatting en-
hancements. The application now
supports 256 colors, instead of the
eight in previous versions. Users
can assign colors and text styles to
all calendar components, including
headings and borders.
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15 16
ColendarMaker 4.0 supports 256 colors and adds daily, weekly, biweekly and yearly
47 18 19] |
views. Its Find feature lets users search calendars for any text in a floating note or event.
> Find function. Version 4.0
includes a Find feature, allowing
users to search calendars for any text
ina floating note or event.
> Improved headings. Users
can create calendar headings that
include dates formatted either as
words (March 29, 1993) or num-
bers (3/29/93), which can be edit-
ed in sections; previous versions
supported only straight-text head-
ers. The upgrade also supports
headers in foreign languages that
use multibyte character sets, such
as kanji.
> Recurring events. Calendar-
Maker 4.0 allows users to create
exceptions to recurring events, such
as a weekly meeting rescheduled
because of a holiday.
> Icon editor. In place of the
Icon Mover utility bundled with
previous versions, the program now
incorporates an icon editor that lets
users edit and import color icons as
well as PICT and Paint files.
Users of any previous version of
CalendarMaker can upgrade for
$25, or free if they purchased Ver-
sion 3.0 this calendar year.
CE Software Inc. is at P.O. Box
65580, West Des Moines, Iowa
50265. Phone (515) 224-1995 or
(800) 523-7638; fax (515) 224-
4534.0
Ricoh rolls out magneto-optical direct to end users
By Kirsten L. Parkinson
San Jose, Calif. — Ricoh Corp.’s
File Products Division will break
into the Mac end-user market this
week with the introduction of two
magneto-optical drives.
Traditionally an OEM company,
Ricoh will unveil both a 3.5-inch opti-
cal drive and a 5.25-inch optical
model for direct sale to end users.
The 3.5-inch Transporter Mac,
which provides a capacity of 128
Mbytes per cartridge, will be avail-
able in a $1,995 external model
next month and a $1,795 internal
model for the Quadras, Centris
650 and Mac Ilvx in May.
The 5.25-inch external Hyper-
Claris Clear Choice charges up
Power To Go package for PBs
By Lisa Picarille
Santa Clara, Calif. — Claris
Clear Choice last week shipped
Power To Go, a collection of utili-
ties for PowerBook security, power
management, hot keys and travel.
Developed by ALSoft Inc. of
Houston, the $89 package made its
debut in January as UP (Utilities for
the PowerBook).
The program offers a single slide
bar for users to select power-
consumption levels. This setting
then controls screen brightness,
processor speed and sleep options.
‘The utility includes password pro-
tection, a selection of highly visible
cursors, an automatic screen saver and
a start-up shortcut for airport security
checks. Optical “sticky menu” settings
hold down menus until a selection is
made, eliminating the need to simul-
taneously click and drag.
Power To Go isthe second product
under the CCC label. CCC, formed
in November 1992, is a division of
Claris Corp. that markets and distrib-
utes low-cost third-party software.
CCC is at 5201 Patrick Henry
Drive, P.O. Box 58168, Santa Clara,
Calif. 95052-8168. Phone (408)
987-8227 or (800) 325-2747.5
Space Mac drive, with a capacity of
600 Mbytes per cartridge, will ship
next month for $3,995.
The Transporter Mac and Hyper-
Space Mac drives will ship with
Insignia Solutions Inc.’s RapidTrak
driver software and AccessPC, which
allows the drives to read DOS-
formatted cartridges.
With caching provided by Rapid-
Trak, the Transporter Mac models
will offer an “effective” access time
of 12.4 milliseconds and an average
effective data transfer rate of 1.6
Mbytes per second, according to
Ricoh. The HyperSpace Mac drive
will have an effective access time of
13.8 milliseconds and an average
effective data transfer rate of 2
‘Mbytes per second with caching, the
company said.
Users who purchase either drive
before July 1 will receive one for-
matted cartridge with the drive.
Additional formatted media will be
$74 for the 3.5-inch cartridge and
$240 for a 5.25-inch size.
Ricoh Corp.'s File Products Divi-
sion is at 3001 Orchard Parkway, San
Jose, Calif. 95134-2088. Phone (408)
432-8800 or (800) 955-3453; fax
(408) 943-9364..0
DeltaGraph
Professional for
the Macintosh
| Version 2.0.3
| now directly
imports files
from Microsoft
| Excel 4.0 for the
| Mac, Users of
| the Mac version
‘can now open
files created
with the Win-
dows version.
DeltaGraph charts new features;
opens to Windows, Excel 4 files
By Lisa Picarille
Monterey, Calif. — DeltaPoint
Inc. this month updated its Delta-
Graph Professional for the Macin-
tosh, which combines data-analysis
tools with charting, graphing and
presentation graphics.
Version 2.0.3 lets Mac users open
files created in the Windows ver-
sion. The Windows version could
already read files generated from
the Mac release.
DeltaGraph Professional 2.0.3
now directly imports files from the
latest version of Microsoft Corp.’s
Macspreadsheet, Excel 4.0.
A new Pause/Stop/Redraw fea-
ture lets users pause screen redraws
with a single mouse click to continue
making formatting changes. Users
also have the option to completely
suspend screen redrawing until a
change is made that forces a redraw.
‘The new release of the $295 pro-
gram also adds a variety of new
charting options, including the
capability to clip data and switch
axes when creating bubble charts. A
new Rotate Boxes feature can be
used with orientation setting to
allow organizational charts to be
reversed. In addition, users can now
save and load custom curve fits.
Current users can upgrade free
by contacting DeltaPoint technical
support at (408) 375-4700.
DeltaPoint Inc. is at 2 Harris
Court, Suite B-1, Monterey, Calif.
93940. Phone (408) 648-4000; fax
(408) 648-4020. 5
Philips masters Mac version
of CD-ROM authoring system
By Kirsten L. Parkinson
Knowville, Tenn. — Philips
Consumer Electronics Co. this
week will bring its desktop CD-
authoring technology to the Mac-
intosh market.
The $8,995 CDD 521MR Desk-
top CD-recorder System, due to
ship next month, will include the
company’s CD-ROM recorder and
MacOnCD software.
The system will initially record
discs in ISO 9660, hierarchical file
system and CD-Audio formats.
Philips plans to offer plug-in mod-
ules that add support for Compact
Disc-Interactive and CD-ROM-
XA formats. Price and release date
have not been determined.
‘The authoring system will be able
to record a single disc in 37 minutes,
about half the time of existing
recorders, and will support both
single-session and multisession
recording, the company said.
‘The recorder will offer an aver-
age access time of 1,000 milli-
seconds and a sustained data trans-
fer rate of 352 Kbytes per second.
Blank discs for recording will be
available from Philips for $40 each.
Philips Consumer Electronics
Co. is at 1 Philips Drive, P.O. Box
14810, Knoxville, Tenn. 37914.
Phone (310) 217-1300 or (800) 835-
3504; fax (310) 217-1883.0
For the record
The March 22 article on
Microtek Lab Inc.’s ScanMaker
45t slide scanner included an
incorrect price for Leaf Systems
Inc.’s Leafscan 45. The Leafscan
45 costs $17,000.
The March 22 issue reported
an incorrect price for upgrades
to QuickMail 2.6. Users of
QuickMail 2.5 can upgrade to
Version 2.6 for $40 per site.
MACWEEK 03.29.93
News
Mac technology aids disabled users Casa Blanca reformats Drive7
for new SyQuests, other media
Conference features
range of interfaces
By Reese Erlich
Los Angeles — An estimated 35
million Americans have disabilities
and increasing numbers are using
Macs, as last week’s Technology
and Persons with Disabilities Con-
ference here demonstrated.
Susan Haase, who works in Still-
water, Okla., with an agency help-
ing the disabled, said Apple’s indus-
trial design is one selling point for
disabled people using Macs. As a
result of childhood polio, she uses a
wheelchair and has partial paralysis
in her hands. “I don’t have to bend
my fingers to reach the PowerBook
keys,” she said. “The controls are
well-positioned.”
Dr. Alan Brightman, manager
of Apple’s Worldwide Disability
Solutions Group, said the confer-
ence “shows how bubbling and siz-
aling [the technology] is in the real
world. It’s not just the same old
issues every year.”
Several vendors displayed new
products for Mac users with disabil-
ities, including:
> Write:OutLoud, a $125 “talk-
ing word processor” released this
month by Don Johnston Develop-
mental Equipment Inc,, allows visu-
ally impaired people to hear words
as they type or edit text. It offers
a talking spelling checker; high-
Arts and Crafts
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This screen demonstrates the picture display feature which
allows the user to combine symbols into picture sentences.
HOME
With Boardmaker and a Mac drawing program, users can build a display for nonspeak-
ers to communicate by clicking on the appropriate symbol.
contrast text colors; and easy naviga-
tion tools to quickly review a docu-
ment, select and speak text.
> Ke:nx, an interface that emulates
the Mac keyboard and mouse, allows
use of alternative input devices such as
membrane boards and sip-and-puff
switches. It was recently updated to
Version 2.0 by Don Johnston. ‘The
$780 Apple Desktop Bus device now
aecepts ASCII input over a serial con-
nection. Upgrades are free.
> Boardmaker, which Mayer-
Johnson Co. updated this month, is
a $399 database of 3,000 black-and-
white pictures for use by people
who cannot speak. The database can
be expanded with imported color
and black-and-white images. The
new version works in 10 languages.
Users can select images from the
Lind ships new and updated chargers,
adapters for PowerBooks and batteries
By Raines Cohen
Minneapolis — Lind Electronic
Design Inc. this month updated its
line of PowerBook power adapters
and battery chargers and condition-
ers, and shipped an automotive
adapter for the Duo.
> Faster charger and condi-
tioner. The company shipped the
SBC-1, a combination fast-charger
and battery conditioner for Power-
Book 1xx nickel-cadmium batteries.
The $89.95 SuperCharger fully
charges batteries in two hours or less,
compared with the five or more
hours other chargers require; it can
also deeply discharge batteries to
eliminate the memory effect when a
battery gets partially discharged and
will not fully charge. An automotive-
power cable adapter sells for $10.95.
> Rechargeable power pack. A
new 5-pound external box, the APP-
2, can run a non-Duo PowerBook
for about four times as long as the
internal battery, according to the
company. The $169.95 device
includes cables allowing it to be
charged either using Apple’s stan-
dard PowerBook AC adapter or
from an automotive cigarette lighter.
> Duo auto adapter. The
$99.95 PB-3 Automobile Power
Adapter can recharge and power
Mac Duos.
> Double charger. The BC2-
100, which shipped this month for
$89.95, can charge two PowerBook
1x batteries at once and simultane-
ously supply power to a PowerBook.
The lightweight $89.95 device draws
power from Apple’s AC adapter.
The company also reduced prices
on its PowerBook 1xx auto adapters
from $99.95 to $79.95.
Lind Electronic Design Inc. is at
6414 Cambridge St., Minneapolis,
Minn. 55426. Phone (612) 927-
6303 or (800) 659-5956; fax (612)
927-7740.0
database and build a display in any
Mac drawing program. Displays can
be printed out and carried as a com-
munications board or spoken by the
Mac with a companion program,
Speaking Dynamically.
> Speaking ically, due in
April for $299 from Mayer-Johnson,
is an authoring program with speech
output. Selecting an on-screen button
can make the Mac talk, type, play a
recorded message, change screens or
do several actions simultaneously.
Pictures are imported from Board-
maker to create communications dis-
plays. Other features include word
processing, word prediction and
abbreviation expansion. The pro-
gram can be accessed by mouse input,
touchscreen ora single switch.
> MIKE (Mouse Interface and
Keyboard Emulation) software,
which shipped this month from
Prentke Romich Co., connects the
Mac to the company’s Liberator, a
$7,000 portable voice output com-
munication aid.
With the $195 MIKE software and
a $415 keyboard emulator, Liberator
can be used as an input device to the
Mac, replacing both the keyboard and
mouse. Liberator has a light-touch
key switch surface for people with lim-
ited upper limb mobility. It can also
accept optical input from an infrared
sensor that users wear on their head.
Tn addition, the software can trans-
mitto the Mac for word processing all
the vocabulary that users have stored
in their Liberator for vocalization.
Don Johnston Developmental
Equipment Inc. is at 1000 N. Rand
Road, Building 115, Wauconda, Ill.
60084-0639. Phone (800) 999-4660;
fax (708) 526-4177.
Mayer-Johnson Co. is at P.O.
Box 1579, Solana Beach, Calif.
92075-1579. Phone (619) 481-
2489; fax (619) 259-5726.
Prentke Romich Co. is at 1022
Heyl Road, Wooster, Ohio 44691.
Phone (216) 262-1984 or (800) 262-
1984; fax (216) 263-4829. 5
By Robert Hess
Greenbrae, Calif. — Casa Blan-
ca Works Inc. this month updated
its Drive7 universal hard drive for-
matting application.
Version 2.3.4 of the $79.95 utili-
ty adds support for SyQuest Tech-
nology Inc.’s SQ5110C, an 88-
Mbyte mechanism that can write as
well as read 44-Mbyte cartridges.
In addition, the new release con-
tains a revised version of Drive7rem, a
control panel that lets users mount
and manage cartridges formatted with
software from a variety of vendors.
Casa Blanca Works said its control
panel now complies with compatibili-
ty guidelines recently proposed by
SyQuest Technology Inc. SyQuest is
attempting to establish a standard for
removable-media drivers based on
SCSIProbe 3.5, a freeware mounting
utility (see MacWEEK, Feb. 8).
Upgrades are $10.
Casa Blanca Works Inc. is at 148
Bon Air Center, Greenbrae, Calif.
94904. Phone (415) 461-2227; fax
(415) 461-2249.
Aladdin fixes Stufflt Deluxe bugs
Watsonville, Calif. — Aladdin
Systems Inc. this month updated
Stufflt Deluxe, fixing some bugs
and adding functions.
Version 3.0.5 of the $120 file-
compression utility can now more
reliably execute scripts and decom-
press files stored in older-format
archives, Aladdin said. The company
also fixed bugs in the bundled Space-
Saver extension and in Stuffit Lite, a
shareware version of Stufflt Deluxe.
Users can now rearrange the order
of encrypted items in an archive and
create fixed-size, multisegment, self-
extracting archives in one operation.
Stufflt’s UnZip translator is now
compatible with the ZIP 2.0 standard
used on IBM PCs and compatibles.
Updaters for Version 3.0.1 or
later are available free on-line or
from Aladdin.
Aladdin Systems Inc. is at 165
Westridge Drive, Watsonville, Calif.
95076. Phone (408) 761-6200; fax
(408) 761-6206.0
SafeDeposit walks users through backups
By Robert Hess
Salt Lake City — Dayna Com-
munications Inc. this week shipped
its SafeDeposit automated backup
system.
SafeDeposit backs up to and from
any media that can be mounted on the
desktop (see MacWEEK, Jan. 25).
‘The application walks users through
the process of setting up which files to
back up, where to place the backups,
when to perform backups and how to
handle conflicts. Backups can be
automated to run continuously, on
command when volumes are mount-
ed or at preset times.
Files are backed up in Finder for-
mat so they can be recovered with-
out SafeDeposit, or SafeDeposit
can be used to automate the process.
For the next four months,
SafeDeposit will sell for $99; after
that, the list price will be $189.
Multi-user licensing and a free
expiring demo version are available.
SafeDeposit Server, an automat-
ed backup program for AppleShare
servers, will ship next week, Dayna
said. It will list at $229 for four
months, after which it will be $449.
Dayna Communications Inc. is at
849 W. Levoy Drive, Salt Lake
City, Utah 84123. Phone (801) 269-
7394; fax (801) 269-7363.0
Backup Schedule
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SafeDeposit backs up users’ files in the background; backups can be automated to run
continuously, on command when volumes are mounted or at preset times.
a higher
Introducing the LaserWriter’Pro 600 and
630 printers from Apple.
Never before have workgroup printers
this affordable produced this level of output.
Offering you true 600-dot-per-inch
resolution, they deliver more than four times
= the definition of
_ comparably priced
300-dpi printers.
oe Both models
De Polen, Po 00 and
130 featt jotoGrade, an fs
re a allowing breakthrough in
you to print up to 91 levels of gray-scale printing
ray —that’s 35% more grays
than with our award-winning .
Laserriter Il A process that intel-
ligently adjusts the size and position of every
dot in relation to neighboring dots, allowing
plez
standard
incorporate an Apple
called PhotoGrade”
you to print up to 91 levels of gray at 300 dpi.
That’ equivalent to a 1,000-dpi printer
costing mountains more.
The result is noticeably sharper details
and the ability to reproduce the subtle tones
of gray in black-and-white photographs.
But even when you dont integrate photos
into your documents, you'll still notice the
difference. Because p= jae s°
Both LaserWriter Pro models come with two paper
trays and a bost of paper-handling options, including
4 500-sheet feeder and a 75-envelope feeder.
Apples FinePrint” technology gives your text
and line art cleaner edges and smoother
curves. So your Truelype"and PostScript”
‘Type One fonts have never had more impact.
Any way you look at it, your work looks
better coming out of a LaserWriter Pro.
‘Two paper trays come standard, along
with an array of options including a 500-
sheet feeder and a 75-envelope feeder for a
total paper-handling capacity of 850 sheets,
ares 01993 4ple Compre tne. ll righ reserved Apple the Aple oo, Laer, Macias and The power tobe your best" are regiered ademars, and FinePrint, PhloGrade and Tui
perioral babe ikem ieee Windows sa tte ehcaat sloop cor “.D. Power and Associales® 1992 Computer End User Satisfaction Study, Printers. Sudy conducle
Nounces
of laser printing,
You can also select and switch paper
trays right from your computer and print a
letter, complete with second sheet and enve-
lope, without ever leaving your desk.
No other printer in the industry allows
you to do so much so easily for so little,
For high-performance networks, the
€30 features built-in Ethernet. So you'll be
able to move even the largest, most compli-
cated image files and print them at speeds
rivaling any RISC-based printer
And if you happen to work in a mixed
environment, both LaserWriter Pro models |
fit right in. They support PCL page descrip- \y
tion language and can easily accept jobs
from Macintosh’ and Windows-equipped
computers simultaneously,
They also provide you with something
that no other printer in the world can:
Apples renowned plug-and-play simplicity.
LaserWriter Pro 630 vs. HP Laserjet 4M 7
Price: $2529" $2,999"
Gray levels: 9 51
Macintosh fonts: 64Truelype None
35 PostScript 35 PostScript |
PPM: 8 8 4
Ethernet: Built in
8MB
Optional
6MB
In fact, Apple” Laser Writer printers were
recently ranked highest in Overall Laser
Printer Customer Satisfaction by JD. Power
and Associates* Outranking Hewlett-Packard,
To see why, visit your authorized Apple
reseller for a full demonstration.
Youll find that the LaserWriter Pro has
the power to elevate your work to a level ordi-
nary printers can only aspire to.
The power not just to look your best.
The power to be your best? s
The new LaserWriter Pro series from Apple. @§
re trademarks of
ele Comper In Ado, Pep and be Paria are trademarks f de rons ncorpredwhch mayb regen cet, jurisdictions. Hewlett Packard, Laseret and PCL
1707 uss end ers ab 48 basins het. "Manfred al pric Al upud eB I Tad ed ek personal computers and Apple Laser rinks.
“=
MACWEEK 03.29.93
BestBooks combines finance, accounting
Teleware app aimed
at small businesses
By Jon Swartz
Rockaway, N.J. —Teleware Inc.
this month shipped a bookkeeping
software program for small busi-
nesses that combines personal
finance and accounting features.
BestBooks provides small-business
users with a simple nonaccounting
program to automate their books,
according to the company. The pack-
age, which shipped in a Microsoft
Windows-compatible version earlier
this year, borrows the graphical
interface of Teleware’s M.Y.O.B.
accounting software.
‘The $99 application features:
> Data-entry helpers. Every
data-entry screen resembles its
real-world counterpart. Checks,
deposits, invoices and purchases can
be memorized for recurring entry
singly or in batches.
> Customizable forms. Users
can work with the integrated draw-
ing module to customize checks,
invoices and mailing labels. Users
can move and resize fields, import
graphics such as company logos
from other applications, and draw
lines and boxes.
> Invoicing. The program fea-
tures both item invoices for resellers
and service invoices for profession-
als such as lawyers and accountants.
Original invoice detail can be re-
created using the company’s trace-
back technology. Many elements
are interlinked; for example, click-
ing on a customer’s name displays
the customer’s profile. As a result,
users can skip printing hard copies
of individual invoices to save paper.
“Most [accounting] packages are
either too complex or oversimpli-
fied,” said beta-tester Bill Vick,
owner of Vick & Associates,
an executive-recruiting company
based in Plano, Texas. “BestBooks
was easy to navigate around, and its
ability to import from [Intuit Inc.’s]
Quicken is particularly useful.”
Teleware said it will offer an
upgrade path from BestBooks to
M.Y.O.B.
Teleware Inc. is at 300 Roundhill
Drive, Rockaway, NJ. 07866.
Phone (201) 586-2200 or (800) 322-
6962; fax (201) 586-8885. 0
FWB ships new 3.5-inch SyQuest,
internal hard drives for Duo Docks
By Kirsten L. Parkinson
San Francisco — FWB Inc. last
week rolled out five new storage
devices, including a 3.5-inch Sy-
Quest drive and internal drives for
the Duo Dock.
> New SyQuest. The hammer-
Disk105, due next month for
$1,299, will offer a capacity of 105
Mbytes per cartridge. It will have an
average seek time of 14.5 millisec-
onds and a sustained data transfer
rate of 1.75 Mbytes per second.
‘The drive will ship with one car-
tridge and a copy of Hard Disk
ToolKit, FWB’s universal format-
ting and SCSI utility package,
which lists separately for $199.95.
Additional cartridges will be $125.
> Duo Dock drives. The compa-
ny is now shipping four 3.5-inch
internal drives that fit the Duo Docks.
Based on a Quantum mechanism,
the $779 hammer240is offers a capac-
ity of 240 Mbytes and an average seek
time of 14 milliseconds. When con-
nected to a SCSI-2 adapter, such as
FWB’s SCSI JackHammer, the drive
supports burst-mode transfers at up
to 10 Mbytes per second.
The Duo Dock drive is also avail-
able in 80-Mbyte, 120-Mbyte and
170-Mbyte models for $399, $529
and $599, respectively. Also based
on Quantum mechanisms, these
three drives offer average seek times
of 17 milliseconds and data transfer
rates of up to 3 Mbytes per second.
The Duo Dock drives ship with
Hard Disk ToolKit Version 1.3, an
update released last month. FWB
plans a further update next month
to Version 1.3.1, which will be
required for the hammerDisk105
and other vendors’ implementa-
tions of the 3.5-inch SyQuestmech-
anism. Upgrades are $10 or free
with return of the original disk.
FWB Inc. is at 2040 Polk St,
Suite 215, San Francisco, Calif.
94109. Phone (415) 474-8055; fax
(415) 775-2125.0
MacPalette puts color printing in background
Microspot driver
uses dither patterns
By Matthew Rothenberg
Cupertino, Calif — Image-
Writer II owners this month
advanced to background printing of
color images when Microspot USA
Inc. shipped an update to its Mac-
Palette II driver.
Like earlier versions, MacPalette
IL 2.3 costs $69 and replaces Apple’s
ImageWriter II driver. Microspot’s
software uses dither patterns to
image more than 250,000 colors
with the standard four-color ribbon,
compared with the Apple driver’s
eight-color limit. Besides back-
ground printing, Version 2.3 adds
two spiral dither patterns, bringing
the total number of patterns to four.
According to Microspot, its
Chooser-level driver supports nearly
all applications; it runs only on Macs
with Color QuickDraw in ROM.
MacPalette II is compatible with
Adobe Type Manager as well as
TrueType fonts, the company said.
Current users can upgrade
for $15. Microspot also offers
a $249 AppleTalk version of the
driver that lets multiple Macin-
toshes print to one ImageWriter II.
In addition, Microspot sells Mac-
Plot pen plotter drivers, which let
Mac applications print on a number
of different plotters.
Microspot USA Inc. is at 20421
Stevens Creek Blvd. Suite 240,
Cupertino, Calif, 95014. Phone (408)
253-2000; fax (408) 253-2055.0
Version 2.3 of
Zwonderrrint —-@ nalttone
Slides: Print Sides _O Print Hondouts
[Reverse order Printing
lerint Notes
on Orr
Onither
Microspot’s
MacPalette I!
driver lets
ImageWriter Il
[| users print color
| images in the
background.
a|
OPrint goth
| includes exercises and step-by-step instructions
FROM THE
Bookshelf
This week we focus on books about the latest versions of the word
processors from Microsoft Corp. and Claris Corp.: Microsoft Word 5.1
and MacWrite Pro.
Word 5.1 Companion
By the Cobb Group
This officially sanctioned guide to Microsoft
Word 5.0 and 5.1 covers the basics of work-
ing with the program and offers extended dis-
cussion of the new features. A section covers
the use of Apple’s QuickTime to enliven documents.
$29.95 / 687 pages / ISBN 1-55615-544-1
Microsoft Press, a division of Microsoft Corp.
1 Microsoft Way / Redmond, Wash. 98052-6399
Phone (206) 882-8080 or (800) 677-7377 / Fax (615) 793-3915
Word 5.1 for the Mac at Your Fingertips
By David Krassner
This updated edition of a guide to the word processing program
includes essays on tricks and examples. The book details new fea-
tures of Version 5.1 and includes SnapGuides, which are brief
essays on user topics.
$9.95 / 275 pages / ISBN 0-7821-1230-7
Sybex Inc.
2021 Challenger Drive / Alameda, Calif. 94501
Phone (510) 523-8233 / Fax (510) 523-2373
-| Microsoft Word 5.1 for the Macintosh Made Easy
By Paul Hoffman
Set up as a beginner's guide, this book gives specific instruction on
the new features of Version 5.1. Numbered lessons are aided by
examples and illustrations. Sections on style sheets and outlining
offer tips to stay organized.
$19.95 / 354 pages / ISBN 0-07-881949-0
Osborne McGraw-Hill, a division of McGraw-Hill Inc.
2600 10th St. / Berkeley, Calif. 94710
Phone (510) 549-6600 or (800) 227-0900 / Fax (510) 549-6603
MacWrite Pro Inside & Out
By Steve Michel and Dale Coleman
Written by two MacWEEK editors, this book
for using all the features of the newest version of
Claris’ word processor. Sections cover tables
and the desktop publishing features as well as System 7 support.
$24.95 / 239 pages / ISBN 0-07-88 1864-8
Osborne McGraw-Hill, a division of McGraw-Hill Inc.
2600 10th St. / Berkeley, Calif. 94710
Phone (510) 549-6600 or (800) 227-0900 / Fax (510) 549-6603
Envisio kit to let users stack drives
By lan G. Jacobs
St. Paul, Minn. — After shipping its Smart-
Stack modular storage system this month,
Envisio Inc. is preparing a kit that will allow do-
it-yourselfers to add their own hard drives to
the boxes.
The $89 SmartKit, due next month,
Mass Micro drives down
prices on storage line
By Kirsten L. Parkinson
Sunnyvale, Calif. — Mass Microsystems Inc.
st week cut the prices on its standard hard
, Fast 2 drives and removable-
media drives by up to 24 percent.
The company’s DiamondDrives, with
capacities ranging from 120 Mbytes to 1.8
Gbytes, dropped 4 percent to 18 percent. For
example, the 1-Gbyte external Diamond-
Drive is now $2,999, down from $3,395.
Cuts to the high-capacity Fast SCSI-2
MASSterDrives ranged from 3 percent to 13
percent. The 2.8-Gbyte external model
dropped $836, to $7,359, while the 2.8-Gbyte
internal drive fell $746, to $6,949.
In its DataPak line of removable-cartridge
drives, Mass Microsystems reduced the price
of its 44-Mbyte external SyQuest drive $20, to
$749, while the 88-Mbyte DataPak 88c
dropped to $799, a $100 cut.
‘The company’s 128-Mbyte external optical
drive is now $1,499, down from $1,799, while
its internal model fell to $1,419, a $280 drop.
The HitchHiker line of external pocket-
size drives saw cuts of 8 percent to 24 percent.
Mass Microsystems Inc. is at 810 W.
Maude Ave., Sunnyvale, Calif. 94086. Phone
(408) 522-1200; fax (408) 733-5499. 0
Bear Rock delivers
new sets of bar codes
By lan G. Jacobs
Shingle Springs, Calif. — Bear Rock Tech-
nologies Corp. this month shipped an upgrade
to its family of bar-code fonts and bundled the
fonts with a label-design program.
New volumes of PrintBar 4.0 create Post-
net and Bookland EAN bar codes, as well as
the Code 39, UPC, Interleaved 2 of 5 and
FIM (Facing Identification Mark) codes
already available.
All the fonts are supplied in PostScript’ Type
1 format; the Code 39 and Interleaved 2 of 5
fonts also are available in a bit-mapped version.
Each of the five $225 volumes ships with
Williams and Macias Inc.’s StickyBusiness
Plus Special Edition, which contains more
than 160 label templates. The label-making
program sells separately for $140.
Upgrades to Version 4.0 are $45. Users who
purchased in the past 90 days can upgrade free.
Bear Rock Technologies Corp. is at 4140
Mother Lode Drive, Suite 100, Shingle
Springs, Calif. 95682. Phone (916) 672-0244
or (800) 232-7625; fax (916) 672-1103.0
includes all the components required to install
a half-height or 1-inch-high hard disk drive
into the $249 SmartStack base unit, called a
SmartSource (see MacWEEK, Jan. 4).
The SmartStack system allows users to add
as many as seven drives while using only one
power source and SCSI connector. All the
How TO BE NEAT,
drives have individual SCSI IDs, but they
transfer data through the stack’s unique Pass-
‘Through Bus connector. This lets users avoid
the hassle of dealing with separate power
cables and SCSI daisychaining problems.
The SmartSource base also contains a 120-
watt power supply, a fan and two 50-pin SCSI
connectors.
The SmartKit includes an enclosure holding
the drive, hardware for mounting the enclosure,
and all the cables and internal connectors.
News
MACWEEK 03.29.93
iardldiedrivestiom Seapateaiechigleal
prleeiGenner Periplicrak Inc and @ aa
fat Goree Wel becupporied cece
ny said. Envisio’s technical-support staff |
call aga a ihat ie adedietraeatatal her
evra, |
SmartKit users will also be able to add opti-
cal drives and digital audio tape systems.
Envisio Ine. is at 2640 Patton Road, St.
Paul, Minn, 55113. Phone (612) 628-6288;
fax (612) 633-1083.0
PRECISE AND ORGANIZED.
WITHOUT BECOMING ONE OF THOSE
OBNOXIOUS PEOPLE WHO ARE NEAT,
PRECISE AND ORGANIZED.
Step 1: Load Now Up-to-Date 2.0, the
software that lets you schedule eve
reminders, manage To Do lists, print calendars ae :
and keep your associates informed, allowing
you to become disgustingly organized.
Step 2: Notice how incredibly easy Now
Up-to-Date is to
100% non
your info, bang, you're done.
Step 3: Think to yourself, “Wow, calendar
software that’s actually faster and easi
MME the old pen and appointment book
approach. Amazing.
Step 4: If you are on a
network, share events from
Now Softieare, Ine, 319 SW Washington, Ith Floor,
Totally customizable.
just click on a date, enter
nts, set
Now Up-to-Date lets you schedule
‘appointments and To Do's instantly
Just click on the date you want and
then enter your information.
ier than
° Calendars can be printed in all major
appointment book sizes and formats,
in a wide variety of views and styles.
You can even print out wall charts.
srtland, OR 97204, Phone: 503-274-2800. Fax: 503
You've got a lot of stuff to do.
274-0670. For upgrades call 800-374-
your calendar with the other folks on your
network, In return, they'll no doubt share
eting dates and whatnot with you. Not on
a network? No sweat, Now Up-to-Date still
works fine all by itself.
Step 5: Fly to Zimbabwe and bring up
your calendar on your PowerBook. Good. Now
change everything. Perfect. Now connect to
your office via modem. Presto! All your calen-
dars automatically update themselves.
Step 6: Pick up Now Up-to-Date 2.0. Or,
for more info, call us at 1-800-237-3611.
Step 7: Quit goofing around reading soft-
ware ads and get back to work.
Software
1 fax 716-873-0906.
News
MACWEEK 03.29.93
Choosing hardware support
means weighing trade-offs
Hardware By Larry Stevens
Hiring a company to provide
service hardware-support services may be
one of the most complex purchasing
companies decisions a manager will ever have
tomake. Virtually all companies
offer many _ thatprovide the service offer a large
menu of choices, each of which has
options. to be weighed to determine its cost-
benefit ratio. However, most man-
Selecting agers said the decision making
one requires
becomes simpler when they pay
close attention to their computer
availability requirements.
balancing Lee Rizio, vice president of infor-
mation systems for Jenny Craig
cost vs. International Inc. in Del Mar, Calif.,
said the importance of the equipment
equipment — —notcost—has tobe the most
significant factor. “We chose four-
redundancy. _ hourservice {from ComputerLand
Corp.], even though it was expensive,
because when we analyzed our situa-
tion, we discovered we needed that
kind of response,” he said. “We had
enough redundancy in our equip-
mentso that people can jump on
another system if a computer goes
down. But we don’t have as much
redundancy in our LAN servers.
We depend heavily on the network,
and we didn’t wantit to be out for
more than halfa day.”
What vendors can offer.
ComputerLand, based in Concord,
Calif; JWP Inc. of Rye Brook,
N.Y.; and Hewlett-Packard Co. of
Palo Alto, Calif, for example, all
offer either carry-in or on-site ser-
vice on an annual contractual basis.
The on-site service can have a guar-
anteed response time of four hours,
eight hours, the next day or two-
day service. And that time period
can refer to business hours only, or
24 hours a day, 365 days a year.
Another option is once-a-w
vice, in which a service team v
on the same day each week and
solves any problems at that time.
Cost not the prime driver.
Obviously, the quicker the
response, the more expensive the
contract. But while price is certain-
ly an issue, Al Andrus, senior vice
president of service and support for
ComputerLand, said: “Costisn’t
the prime driver. The two main fac-
tors determining the level of service
acompany chooses are how much
downtime it can afford and how
much hardware redundancy it has.”
Taia Ergueta, product marketing
manager for open systems support
at Hewlett-Packard, agreed. She
said: “Those who opt for one-day
service typically have no redundan-
cy in critical areas of the enterprise.
Those who sign up for once-a-week
service have two of everything that’s
critical, such as network servers.”
Toward the other side of the
spectrum is a manufacturing com-
pany that opted for JWP’s two-day
response time. The company,
which declined to be named, ties
manufacturing and business
processes — most running on
VAXes— through a DECnet net-
work. Sparing no expense, ithired
an in-house staff to respond to
problems with the DEC machines.
However, the company’s 25 Macs
and 30 DOS machines are in the
hands of sales, marketing, human
resources and executives running
standard off-the-shelf applications.
‘The company’s information sys-
tems manager said: “If one of those
machines goes down, someone may
be upset, but our business will go
on. We can stand someone being a
little upset for two days.”
Keeping prices low. Besides
accepting slower response time, ser-
vice providers said there are other
ways that companies may be able to
keep prices low.
See Support, next page
In away, third-party help-desk services
are to software publishers’ technical-
support lines what personal cars are to
public transportation. The former are
extremely convenient but expensive; the
latter is cheaper or free but impersonal
and offers spotty levels of service.
However, most users, even those who
opt to contract third-party help-desk
providers, seem satisfied with the service
offered by publishers’ technical-support
lines. After all, although the cost of pro-
viding technical support is buried in
the price of the software, the service
appears to be free. And in most cases, it
is entirely adequate.
18 COND
Dave Slifer of Booz-Allen & Hamilton said he’s fairly satisfied with software publishers’
technical-support lines. But the company is considering using a third-party help desk.
Software publishers’ technical-support lines vs. third-party help desks
The main problem, some said, is that the
quality of service isn’t always level.
Dave Slifer, hot line support manager at
Booz-Allen & Hamilton Inc. in McLean, Va.,
said: “Some publishers have excellent
technical-support lines that are operated
by people who know what they’re doing
‘and who pick up on the first few rings. But
there are others that will take you a half-
hour to get through, and the person you
finally get doesn’t fully understand the
problem.”
Despite this, Slifer believes that when
Booz-Allen & Hamilton users are asked
to call a publisher's technical-support line
instead of the company’s internal hot
line, they are generally satisfied, But
to even out the level of service users
receive, the company is now considering
signing up with a third-party help-
desk service.
Greg Mefford, an editor at the Galveston
{Texas) Daily News, said he has had good
luck with his publishers’ hot lines when
asking questions specifically about the
publisher's own products. But he hasn’t
fared as well when the question involved
moving data from one package to another.
“If you want to know how to export or
import data to or from another program,”
he said, “the technician sometimes can
help, or sometimes he just reads the names
of the formats the software supports and
sends me to the tech line of the other soft-
ware company to see about exporting in
that format. | could go back and forth two
or three times before I get my question
answered.”
To solve this problem, Mefford recently
signed up with ComputerLand Corp.’s Help
Desk service, whose technicians are
trained on all the packages Mefford uses. |
Frances Hernandez, production assistant
at the National Association of Purchasing
Management Inc. in Tempe, Ariz., said
the main advantage of using third-party
help-desk services is that “I have one
800 number to call to get help on any of
my packages.” Hernandez, a relatively
new Mac user who recently purchased
seven software packages, said she didn’t
want to “keep track of a different number
and speak to a different person for
each package.”
Finally, Mefford said there is an advan-
tage to using a service where technicians
are familiar with him and his Mac’s config-
uration. “When | reach someone who
knows my name and who is familiar with
my setup, | don’t have to spend time
explaining what system and INITs | have
installed,” he said. — By Larry Stevens
‘INES RONOSAY
Lee Rizio of Jenny
Craig International
chose a support ser-
vice that offers a
four-hour turn-
around because
equipment availabil-
ity was of critical
importance to him.
Calendar of Events
APRIL
1-2: Wireless/PCS V, Washington, D.C.
Wireless, voice and data technologies confer-
ence. Contact Telecommunications Reports at
(202) 842-3022 or (800) 822-6338;
fax (202) 842-3023.
2-4: National Apple User Group Symposium
and Workshop '93, Ypsilanti, Mich. User
group management and issues conference.
Contact NAUGSAW ’93 at (313) 482-0501;
fax (313) 426-8481.
3: Northern California Mac Users Confer-
ence. Regional user-focused trade show. Con-
tact Stanislaus Macintosh Computer Club at
(209) 599-3082.
5-7: Apple Enterprise Computing Confer-
ence, San Francisco. Products and technolo-
gies to integrate client-server, mobile and
workgroup computing into your network.
Contact Apple at (415) 966-8978 or (800)
841-2322; fax (415) 966-8934.
12-14: Silicon Valley Networking Confer-
ence & Exposition, Santa Clara, Calif. Panel
discussions, tutorials and exhibits focusing on
network-management issues. Contact Sys-
Tech Research at (408) 924-3930; fax (408)
997-8265.
12-15: FOSE’93, Washington, D.C. Federal
Office Systems Exhibition. Contact National
Trade Productions Inc. at (703) 683-8500 or
(800) 638-8510; fax (703) 836-4486.
13-16: Seybold Boston ‘93, Boston. Seminar
focusing on publishing technologies. Contact
Seybold Seminars at (310) 457-8500 or
(800) 433-5200; fax (310) 457-8510.
14-16: SIM Institutional Member Conference,
Rancho Mirage, Calif. Information technology
leadership and management issues discussed.
Contact the Society for Information Manage-
ment at (312) 644-6610; fax (312) 245-1081.
18-22; CDISC-4, Newport Beach, Calif.
Fourth-annual Compact Disc-Interactive Soft-
ware Conference. Contact Philips Interactive
Media of America at (310) 444-6519;
fax (310) 477-4953.
19-22: Object Expo, New York. National
conference and exhibition on object-oriented
technology. Contact SIGS Conferences at
(212) 274-9135; fax (212) 274-0899.
21-23: Aldus Developers Conference, Seat-
tle. For retail, hardware and software devel-
‘opers who want to make their products com-
patible with Aldus products or write Aldus
Additions. Contact Aldus Corp. at (206) 343-
4249; fax (206) 343-4240.
Please submit notices of conferences, trade
shows and other Mac-related events to
Calendar, MacWEEK, 301 Howard St., 15th
Floor, San Francisco, Calif. 94105, or fax
(415) 243-3650. No training or educational
seminars please.
Support
For example, Mike Turner, JWP director
of services marketing, said that if client com-
pany is willing to buy and store its own spare
parts, he might be able to provide one-day
service while billing the company fot two-day
service. This is because much of the extra cost
of one-day vs. two-day service results from
JWP?’s expenses for stocking parts.
Besides varying levels of service, support
From previous page
companies offer a number of billing options.
‘The standard policy charges an annual fixed
fee for all services performed, but other
options include actual cost of time and mate-
rials and a fixed price per each incident.
While the billing options vary in the way
customers pay for the service, they are all
based on the same statistical figure: the aver-
age failure rate of the installed equipment.
Accordingly, any company whose hardware
fails ata rate close to average — obviously the
News
MACWEEK 03.29.93
vast majority —will find its annual bill the
same no matter which billing option it selects.
However, Andrus said, those few companies
thathave a much lower-than-average failure rate
on their machines may be able to gain a cost
advantage by opting for an alternative billing
plan. “Ifa company uses its printers only four
hours week, it may opt for a per-occurrence
option in order not to pay the same annual
amountas the average company that uses its
printers, say, 25 hours a week,” he said. c
anpfiecnam
of both
Offer valid US. only until 6/3093, 01993 Claris Corp. All rights res
Other
From memos and letters to
newsletters and brochures, MacWrite
Pro gives you all the tools you need to
create stunning documents that deliver
real impact in a matter of minutes,
You can format long documents
using sections featuring columns of
different sized widths and
even their own multiple
headers and footers,
Add frames for text, graphics, tables or notes
like. Resizing margins or columns is
as simple as clicking and dragging your mouse.
You can save styles for automatic formatting
characters and paragraphs. And use
floating text, tool and style palettes for one-click
access to all the tools you need.
* This document was created in MacWrite Pro, Surprised? Don't he. «
to wait.
MacWrite takes on a new life in MacWrite Pro.
Now anyone can create dazzling, impactful
documents like t is one in a matte
r of minutes.
ARIS’
Simply powerful software”
it names are property oftheir respective owners. Source Code
oO
THE WORD PROCESSOR
EVERYONE'S BEEN WAITING F OR
Introducing MacWrite® Pro. The
all new version of the essential
Macintosh word processing program,
Import graphics and wrap
text around them. Share live
text and graphics using
Publish & Subscribe.
Even read and save your
documents in Word,
WordPerfect
and
many
ther Macintosh
and PC word processing
formats. And much more.
Order today. At a price
like this, there’s no reason
§
jrved. Claris, MacWrite and MacPaint are registered trademarks and Simply powerful software i a trademark of Claris Corporation.
700050
¢ Announcing a
At NEC, we've developed
hundreds of computer
products expressly
for Mac systems: B ” imate monitor
‘from our highly- The NEC MultiSync’ 4FG: The ultimat
acclaimed MultiSync
monitors, MultiSpin™
CD-ROM readers
and Silentwriter® laser
printers, to our
Professional Graphics
Series, which includes
our new 27" MultiSync
3PG data monitor and
MultiSync 6PG and
9PG Projection Moni-
tors for images as large
as 25 feet.
for your Macintosh‘
EEeee
-—MacUser Magazine
Aug.’92
better mousetrap.
The NEC MultiSync’ 3FGx™ monitor.
The least you should do for
your Mac:
In 1992, the only monitor to snag the coveted five-
mice rating was an NEC monitor: the MultiSync
4FG. After running it and 13 others through
the most rigorous technical evaluation they’d ever
used for testing monitors, MacUser magazine
concluded, “If you’re looking for the sharpest dis-
play, the NEC MultiSync 4FG should be your top
choice” What more can we say? Glad you asked.
Our AccuColor™ Control System prompted MacUser
to make special mention of the “easy color
adjustments?’ AccuColor lets you adjust on-screen
colors, so if you’re looking for mouse-tail pink,
that’s what you'll get.
If, however, color control is not a priority for
you, you’ll be very happy with NEC’s MultiSync
3FGx monitor, which shares almost all of the
4FG’s award-winning features. Both monitors pro-
duce sharp, bright images, crisp graphics and
vibrant colors. An Invar shadow mask provides
increased brightness without loss of focus.
Another big idea—the display area. The large 15”
screen (13.8” active display area) coupled with
FullScan™ capability for edge-to-edge images gives
you a larger display area than typical 13” or 14”
RGB monitors.
How do you make an NEC MultiSync monitor
work with your Mac? Just plug it in, using
NEC’s free FG/Mac cable adapter. It works with
the Mac’s on-board video, so you won’t need
an add-in video board?
Both monitors are compatible with the Mac’ II family,
Quadra™ series, LC’s, PowerBooks™ and PC
systems. So you can use just one monitor for
both types of platforms. MacUser noted the
“powerful and versatile controls make switching
from a Mac to a PC a snap”
And to make these monitors as user-friendly as
possible, we’ve included ergonomic features such
as a tilt/swivel base and up-front user controls.
Plus, our Reduced Magnetic Field™ technology
meets the strict Swedish MPR II guidelines for
magnetic field emissions.
There are lots of reasons for considering an
NEC MultiSync monitor for your Mac—the sharp,
bright images, the vibrant colors, the large display
area, the flexibility, the compatibility—to name
five. And the t t 4 t t to name five more.
For more information on our award-winning
monitors, call 1-800-NEC-INFO (in Canada:
1-800-343-4418). Or for a complete brochure via
fax, call NEC FastFacts™ at 1-800-366-0476,
request #62234,
*For Macintosh 640 x 480 resolution, just attach NEC's FG/Mac cable adepter and pluginto: Macintoshlsi,
Ici, LC, LCI, livx, vi, Quadra™ 700, Quadra 900, Quadra 950, Performa™ 400, Performa 600,
PowerBook" 160, PowerBook 180, and the PowerBook 210 and PowerBook 230 with either the DuoDock"™
oF MiniDock™ Or with an add-in video card: Macintosh I, x, ic, lifx, PowerBook 140, PowerBook 145, and
PowerBook 170. Get the 640 x 480 FG/Mac adapter free by caling NEC at (312) 622-7427 8:30AM-SPM CST.
Algtu eprint Maciw mgtins sgt He 622 Canara Conary laced eiouaginn sarah ZA nn
cats Carer at garegton cir an Aco, Fac Fan Pcs Maecenas rer NEC
an he the propery thle omors. © 52 NEC.
Because *i is the way you want to go. in| EC
Gateways
Novell plans native NetWare access
Tools will support
Macs without NLM
By April Streeter
Salt Lake City — A Macintosh
system extension under develop-
ment at Novell Inc. will give Macs
native access to NetWare servers,
the company revealed last week at
the BrainShare 93 conference here.
The Provo, Utah-based network-
ing giant will roll out a suite of soft-
ware modules called NetWare Sys-
tems Services for Macintosh (NSSM)
within 12 months. NSSM will not
require that users have the NetWare
for Macintosh NLM (NetWare
Loadable Module) installed on a
Novell server. Rather, it will provide
support for Novell’s NetWare Core
Protocols, and directory and user ser-
vices in Mac system software.
The first piece of the system,
MacIPX, will deliver native IPX
(Internetwork Packet Exchange) sup-
port for the Mac. Due next month,
MacIPX will be offered to users
under a site license, and developers
will be able to bundle the stack with
applications.
How Macs go native on NetWare
MaclPX
ue next month) |
Due within
12 months
Source: Novell Inc.
While the forthcoming MacIPX
does not provide file and print ser-
vices, developers can use it to write
the applications that will run on Macs
and other clients in IPX networks.
“Right now, we want to get
MacIPX on as many Macs as possi-
ble,” said Steven Ethier, principal
Tech Analysis
Meeting face to interface
By Michael Miley
The word “meeting” is a dirty
word at many organizations. While
group discussions are aimed at
increasing productivity, too often
their result is exactly the opposite:
Travel requirements, delays and
wayward discussions are just a few of
the well-known reasons why meet-
ings have such a bad reputation.
Increasingly, however, organiza-
tions are eschewing face-to-face gath-
erings in favor of face-to-interface
meetings.
Computer conferencing prod-
ucts offer real-time alternatives to
meetings, while bulletin boards,
with their forums and threads, let
people collaborate over time. Both
allow forms of group work that
ordinary electronic mail is simply
not equipped to handle. Both also
can encourage deep changes in the
way people conduct their business.
Real-time collaboration gotits first
big boost with products such as Tim-
buktu from Farallon Computing Inc.
of Alameda, Calif, and ScreenLink
(formerly CarbonCopy Mac) from
Datawatch Corp. of Durham, N.C.
Both products allow remote control
of one Mac by another, with full
access to the files and programs on
that Mac, and both can extend them-
selves to groups and work over tele-
phone lines. Collaborative use of
these products includes remote train-
ing and customer service.
control of the other Mac’s Finder;
hence, groups work serially with
such programs. By contrast, true
interactive group conferencing is
enabled using Vis-A-Vis from
WorldLinx Telecommunications
Inc. of Mississauga, Ontario, or
Aspects Document Collaboration
See Meetings, Page 22
if
wna | ’ |
t |
engineer of the MacIPX stack for
Novell. “It’s going to be a big win
for cross-platform solutions.”
While Novell assured Macnetwork
managers at BrainShare ’93 that the
NetWare for Macintosh NLM is “not
going away any time soon,” the com-
pany said NSSM and native IPX sup-
port for the Mac can benefit network
managers trying to contain the prolif-
eration of protocols on the network.
“AppleTalk is a real thorn in our
side,” said Richard Hornbaker, a net-
work engineer who preferred that his
company name be withheld. “If we
can get rid of AppleTalk and do it
cleanly with IPX, we will,” he said.
In addition to allowing Mac
applications to make calls to Net-
Ware 4.0’s file and print services,
See Novell, Page 18
> Networking ®
> Communicati °
By Nathalie Welch
Reading, Pa. — An upcoming
upgrade to Synergy Software’s
VersaTilities TCP/IP connectivity
tools will give users a graphical
interface to Internet mail, news and
directory services.
The Internet interface, called
VersaTerm-Link, will be included
in VersaTilities 1.1, which is due in
June for $145. VersaTerm-Link
will offer a point-and-click address
book and the ability to read and
compose mail off-line.
VersaTilities, developed by Abel-
beck Software, also based here, is bun-
dled with Synergy’s VersaTerm ter-
minal emulator, which will rise from
$149 to $195 when VersaTerm-Link
ships, and the $295 VersaTerm Pro.
VersaTilities can also be used with
other programs that are compatible
with the Macintosh Communications
Toolbox or MacTCP.
Users will be able to access Internet
services via a palette of icons. Versa-
Term-Link will send mail via SMTP
Synergy’s Versalerm-Link puts
friendly face on Internet services
(Simple Mail Transfer Protocol),
while the POP3 (Post Office Proto-
col) will be used to retrieve mail. The
Network News Transfer Protocol |
will be built into the application to let
users post and read network news
messages, while Finger, Whois and
Ph protocols will be incorporated for
retrieval of directory information.
Aladdin Systems Inc.’s Stufflt is
incorporated into VersaTerm-Link
to provide automatic compression of
files. Recipients must have Versa-
Term-Link Stufflt or Stufflt Ex-
pander, a free utility notincluded with
the package, installed on their Mac.
VersaTilities includes the Telnet
(Terminal Session Protocol for
TCP/IP) tool; the FTP (File Trans-
fer Protocol) Client; and a Serial
Line Internet Protocol (SLIP)
extension, which lets users log onto a
SLIP server from VersaTerm-Link.
Synergy Software is at 2457
Perkiomen Ave., Reading, Pa. 19606.
Phone (215) 779-0522 or (800) 876-
8376; fax (215) 370-0548.0
[CS Fie tan Mait_NeursUirectory FIP Network Tools
Synergy
Dersererm Line
Tersaiorm-Link Status
fron: Rite Rlexender Tike
Tor Fritz Benedict <fritzn
der
Software’s
VersaTerm-Link
provides users
with a palette
of icons to
‘access Internet
“nike
(BA connecting sur. i
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eb
news, mail
Kscteise and directory
services.
al tUlensejone.net>
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this 12 @ short bit of Info that the pre-release UersaTere-Link users should
a eer
StarNine smooths route from QM to Vines, Unix
By Nathalie Welch
Berkeley, Calif. — StarNine
Technologies Inc. this week will
| ship a new gateway between CE
Real-time interaction. Tim- |
buktu and ScreenLink take remote |
Software Inc.’s QuickMail and
Banyan Systems Inc.’s Vines Mail
and unveil a new version of its Mac-
to-Unix gateway.
> Mail*Link for Vines/QM.
The gateway will reside on a Quick-
Mail server with direct or bridged
connection to a Banyan Vines net-
work to let QuickMail users
exchange mail with Vines users.
Banyan’s Vines Mail server sup-
ports direct AppleTalk connections.
The StarNine gateway is com-
patible with Vines 5.0 and will con-
vert QuickMail addresses for use by
StreetTalk, the distributed naming
utility in Vines.
Administrators can configure the
gateway to send Mac files as enclo-
sures via the Applesingle file-
enclosure format or by sending only
the data fork of the file.
> Mail*Link SMTP 2.2 for
QuickMail. Due next month, this
provides SMTP (Simple Mail
Transfer Protocol) connectivity for
QuickMail users needing to send
mail over TCP/IP networks.
Enhancements include the ability
to support up to four Domain Name
Servers with the same name and dif-
ferent Internet Protocol addresses;
additional alias formatting options;
and minor modifications to ensure
compatibility with QuickMail 2.6,
which was released last week.
Both gateways are $595 for 10 users.
StarNine Technologies Inc. is at
2126 Sixth St. Berkeley, Calif.
94710. Phone (510) 548-0391; fax
(510) 548-0393.0
[ ASANTE INTRODUCES THE SMART HUB FOR SMART NETWORK MANAGERS. ]|). ———+-+————
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Gateways
MACWEEK 03.29.93
Cameo calls up file transfer capabilities
Teleconferencing app
adds screen capture
By Nathalie Welch
San Jose, Calif. — Compression
Labs Inc. has shipped a software
upgrade for its Cameo desktop
video teleconferencing system that
lets users transfer files and capture
screens during a conference call.
Cameo 2.0, available now, lets
the $2,095 Cameo Personal Video
System Model 2001 send and
receive Mac files at 56 Kbps over
digital telephone lines. The Model
2001 requires that users install an
ISDN (Integrated Services Digital
Network) card, such as the $1,695
Planet-ISDN card from Euronis of
France, and a video display card to
provide 15-frame-per-second, 24-
bit-color video.
“Adding the ability to transfer files
‘was a major improvement,” said Craig
Hansen, a faculty member at the Uni-
versity of Minnesota in St. Paul, who
runs a program that lets college stu-
dents tutor area high school students
via video desktop
teleconferencing.
“We were using an
Ethernet network to
move files around
separately from the
video application, but
it is much more
convenient to have
{that capability} in
Cameo.”
The new software
lets users capture a
still-frame image of a
portion ofa screen or
take a snapshot using
the video camera ora
presentation graph-
ics stand. The cap-
tured image can then
be transmitted and
displayed on a remote Mac.
Cameo 2.0 can be used with
third-party video applications, such
as RasterOps Corp.'s Media Grab-
ber, to capture and record video
images to disk. In addition to sup-
porting RasterOps’ $999 24STV
and $3,499 24XLTV video cards,
the system now supports SuperMac
Send File
Sending: Cameo Marketing Plan
Cameo
fsxzazz91 tayis-402-454-2291 |
‘Compression Labs’ upgraded software lets users capture
screen or camera images and transmit them to remote Macs.
Technology Inc’s Video Spigot,
Fast Electronics U.S. Inc.’s Screen
Machine Card and RasterOps’
MediaTime cards.
Upgrades are free.
Compression Labs Inc. is at 2860
Junction Ave., San Jose, Calif.
95134. Phone (408) 435-3000; fax
(408) 922-4608. 0
Multi-Tech lets loose modem-escape technology
By Nathalie Welch
Mounds View, Minn. — Mult-
Tech Systems Inc. is offering a new
modem-escape technology it claims
is more reliable than the patented
method from Hayes Microcomput-
er Products Inc. The technology,
which Multi-Tech will offer free to
other modem developers, is the lat-
est shot in an ongoing feud between
Hayes and other vendors.
An escape sequence tells a modem
to leave the on-line state, where it
Novell
NSSM will support directory ser-
vices and user log-on security. A
network browser, which Novell will
call NetWare Chooser, will super-
sede the Mac’s own Chooser to let
users view and access services on
NetWare 4.0 networks.
Novell is developing drop-in mod-
ules that will add support for AOCE
(Apple Open Collaboration Environ-
ment) directory, messaging and secu-
rity services. A responder module that
will give Mac, Windows, OS/2 and
Unix clients in IPX networks peer-to-
peer file sharingiis also planned.
Also within the next year, Novell
said it will port pieces of the NSSM
architecture to the NetWare for
Macintosh NLM to give AppleTalk
networks access to 4.0’s directory
and messaging services. 0
From Page 16
sends and receives data, and enter the
command mode, where it receives
commands and sends confirmation
or error messages from the compiler.
The techniques used to signal
escapes are the heart of a legal and
technical battle that was triggered
several years ago by Hayes success-
fully forcing competitors to license
its patented technique, called the
Heatherington 302 sequence.
Multi-Tech originally developed
an alternative technique called TIES
(Time Independent Escape Se-
quence), which was implemented in
1991 by several modem vendors in
response to Hayes’ patent litigation.
Recently, Atlanta-based Hayes waged
a negative advertising campaign to
convince users of TIES-based
modems they were in danger oflosing
data during transmissions.
Last month Multi-Tech began
supporting a new escape sequence,
<BREAK> AT <CR>, in all its
modems in addition to TIES.
Multi-Tech said its new escape
sequence, which uses the out-of
band “break” signal, makes it impos-
sible for a file transfer to accidentally
trigger an escape to command mode.
Both TIES and Hayes’ technologies
use an in-band escape sequence.
“Hayes continues to throw fear,
uncertainty and doubt about escape
sequences when there was never a
problem,” said Tom Hiemerman,
Multi-Tech Systems vice president of
sales and marketing. “We are provid-
ing something free to other modem
makers that Hayes admitted doesn’t
infringe but works a lot better.”
Multi-Tech Systems Inc. is at
2205 Woodale Drive, Mounds
View, Minn. 55112. Phone (612)
785-3500; fax (612) 785-9874. 0
GDT gives Macs NetWare print links
Burnaby, British Columbia —
GDT Softworks Inc. is expanding its
PowerPrint line to give Macintosh
users on NetWare networks access
to IBM PC and compatible printers.
PowerPrint/NW, due in May
and priced at $499 for up to 50
users, lets Macs share a variety of
dot-matrix, inkjet and laser printers
via the Novell network.
Featuring Chooser-level printer
drivers, PowerPrint/NW gives Mac
users control over printer functions,
including image resolution, bin and
tray selection, and double-sided
printing.
GDT Softworks Inc. is at 4664
Lougheed Highway, Suite 188,
Burnaby, British Columbia V5C
6B7, Canada. Phone (604) 291-
9121 or (800) 630-6222; fax (604)
291-9689. 0
Gateways
Bak | ER S
Compatible boosts router throughput
Boulder, Colo. — Compatible Systems Corp. this month
released an upgrade to its RISC*Router 3000E software that push-
es the router's Ethernet throughput to the limit.
Version 1.1 of Compatible’s router software provides throughput
of 14,800 packets per second, the maximum possible with current
Ethernet technology, according to the company. The upgrade is now
shipping with all RISC*Router 3000E Ethernetto-Ethernet routers.
Upgrades for current users are free from Compatible, or users
can download the software on the Internet and AppleLink.
The $2,995 RISC*Router 3000E also includes two LocalTalk
ports; support for AppleTalk, TCP/IP and DECnet protocols; built-
in security; and Mac router-management software.
Compatible Systems Corp. is at P.O. Box 17220, Boulder,
Colo. 80308. Phone (303) 444-9532 or (800) 356-0283; fax
(303) 444.9595.
AST delivers expandable LocalTalk-to-Ethernet router
liamsville, Md. — AST Communications Inc. is shipping a
LocalTalk-to-Ethernet router with expandable LocalTalk support.
The $2,500 ComTalk H200 includes two Ethernet ports. As
many as six LocalTalk ports may be added by installing expansion
cards. The first two LocalTalk cards cost $200 each; additional
cards are $750.
AST bundles AppleTalk-to TCP/IP gateway software with the H200.
The company said users of its single-port Ethernet routers can
now add an Ethernet expansion card for $1,100.
AST Communications Inc. is at 607 Dr. Perry Road, ljamsville,
Md. 21754. Phone (301) 831-1182; fax (301) 874-5255.
PSI app aims to FAXcilitate conversion of faxes
Campbell, Calif. — Rekeying a fax may become a thing of the
past with FAXcilitate software from PSI Integration Inc.
The software, which incorporates optical character recognition
technology from Caere Corp. to let users convert faxes into a vari-
ety of word processing and spreadsheet formats, is now being
bundled with all PS! fax modems.
Current owners of PS! modems can purchase the software for
$49.95.
The software puts a fax menu alongside an open application’s
menu bar, presenting users with in and out baskets, phone books,
and fax logs. A RapidFax feature lets users send faxes without
opening an application.
PSI Integration Inc. is at 851 E. Hamilton Ave., Suite 200,
Campbell, Calif. 95008. Phone (408) 559-8544 or (800) 622-
1722; fax (408) 559-8548.
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