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macworld au 2004 10

  • PublicationMacworld
  • Date2004-10-01
  • Pages92
  • Sourcemacworld_au-2004_10.pdf
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T HUB: THE,HUB: MUSIC AROUND THE HOUSE | AROUND THE HOUSE SHE MUS: MUSIC ARCUND THE MOUSE AUSTRALIAN nr] | * AUST. -rMAC WORLD ocT 4 -+- NewiMac brings ~ | the GS home ~ J ‘TEST DRIVE | Six big CRT monitors|1.25GHz eMac FileMaker Pro 7 VectorWorks I! | Extensis Portfolio 7 | Xserve GS |3.5TB Xserve RAID | CopyWrite 2. | Digital Camera Link for iPod | Fourth-generation iPod | Magic Bullet Editors .0 | Toon Boom Studio 25 "ON DAVID JONES Right now at David Jones you can take advantage of 2 Years Interest Free with No Deposit” on APPLE PCs and accessories. Choose from our extensive range of Apple PCs and notebooks or configure your machine with the help of our dedicated Apple Solutions Consultants. 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TALK TO US ABOUT NO INTEREST PAYMENT TERMS local call: 1300 361 119 email: nextbyte@nextbyte.com.au 15 locations nation wide Australi ‘s Macintosh Specialists South Australia Glenunga: Ph Jide CBD: a , Ei wane iy ‘ — New South Wes ane @ intelli ‘Queensland Western Australia AppleCentre Focus. E-mail survival guide By various authors. E-mail was going to be the communication revolution. For many users it’s become a burden and an impediment to productivity. Our handy guide shows you how to choose the e-mail program that suits your needs, how to make the most of its capabilities, and — most importantly — how to stop spam from ruining your life. SORRGUy Bei Headphones The Hub. Music. Listening to music on your Mac's in-built speakers is like drinking wine through a straw. Check out some options for increasing fidelity with speakers, headphones and network solutions. Video. Incompatible video stan- dards limit what you can do with your iMove mas- terpiece. Don't be dis- couraged — we'll show you how to overcome. Photo. Ultra-powerful photo catalogues, SoundBridge How to. Administer and repair a Mac remotely. Remote-control sysadmin. Help folder. Tips and queries from our readers. Australian Macworld October 04 010 Australian Macworld October 04 Buzz. G5 comes home The long-awaited G5 iMac was finally unveiled in Paris, bringing the next- generation PowerPC processor to a more reach- able price point. The response has generally been favourable — but is it enough to revive the spirit of the original iMac? Interface. Commentary. Mailbox. Education. ReadMe. Soapbox. 0 Test drive. Samsung SyncMaster 1100P+ thin NEC Multisync FP2141SB “ Philips Brilliance 202P40/95 bie IBM ThinkVision C220P aya Mitsubishi DiamondPro 2070SB ene LaCie | electron22blue IV CRT monitors Fat glass offers value for size 1.25GHz eMac seth, | Faster low-end Mac holds its own Xserve G5 Abin Tonnes of functionality in 1U space 3.5TB Xserve RAID bebein Bigger and more compatible VectorWorks 11 tbbin Productivity and drafting improvements Portfolio 7 ene New version brings ease and flexibilty FileMaker Pro 7 Litity Includes revolutionary changes but retains ease of use CopyWrite 2.1 atte A simple system for organising and editing manuscripts Digital Camera Link for iPod att Transfer your photos on the go Fourth- generation iPod Hein Adopts click wheel, extends battery life Magic Bullet Editors 1.0 #4ee Magical film effects Toon Boom Studio 2.5 tiie New tools for ‘toons , lf =) The end of the ordinary snapshot. Canon’s PowerShot Pro1 is the first compact digital still camera with a professional standard lens. Evolved from a 60 year heritage of lens making, the Canon L-Series lens has a 7x optical zoom which is equivalent to 28-200mm in 35mm format. It is also fluorite equipped to ensure sharp, distortion free images and the Ultrasonic Motor gives you the advantage of quick and quiet zooming. The Pro1 combines an 8 megapixel CCD and a Canon DiGIC imaging processor ensuring your photos will be anything but ordinary. canon.com.au/digitalimage 1800 021 167 Canon advanced simplicity® Hot Links www.apple.com.au/imac Another Cube? Prove me wrong. WO and a half years ago, in his keynote address at the San Francisco Macworld Expo, Steve Jobs unveiled the ign of the iMac G4. The G3-based iMac had been revolutionary in its day and catapulted Apple to the fore- front of computer industrial design. That design, though, had become a little long in the tooth — thanks in no small part to ill- conceived notions like “Blue Dalmatian” — and the pressure on Jobs and Apple to deliver a new revolution was intense. The iMac G4 delivered. It was radical. It was distinctive. It was elegant. Its match of form and function made the translucent plastic of the G3 iMac seem opaque. Jobs revelled in the machine's obvious success. So confident was he that the right design decisions had been made that he even went so far as to show off some of the design sketches that had been rejected, and explain why. One of the designs incorporated a flat-panel display, mounted on a tilt, with the logic board directly behind the screen. That design was rejected, said Jobs, because it would have required mounting the optical drive vertically. Mounting an optical drive radical di vertically, he said, reduced its performance by about 20 percent. I was reminded of that keynote when I saw Phil Schiller, unveiling the iMac G5. There can be no doubt that this new iMac is an attractive machine, and an impressive engineering feat getting the G5 processor into an enclosure so thin. It gives the road warriors among us hope that maybe a G5 PowerBook is possible after all. The thing is, it looks just like that rejected idea for the iMac G4. Like, almost exactly. Memo to Steve: if you're going to pull designs out of the bin, don’t ever tell us they were in the bin. What's more, it doesn't look revolutionary or distinctive either. It looks like a lot of the PC clones that followed the G4 iMac’s lead (many of which were probably modelled after the sketch Jobs discarded two and a half years ago). It’s a good, solid design, but not breathtaking in the way its predecessors were. Then there’s that vertically-mounted optical drive. Jobs never mentioned a 20 percent performance hit when he launched the G4 Cube with its vertical drive, and it seems to have been forgotten for this one as well (credit to Stephen Withers for pointing out that, since the iMac G5 isn’t quite vertical, maybe you only lose 17 percent). Someone at Apple explained to me that it’s no longer the case because of “improvements in the design and technology of optical drives”. These must be some good improvements since, as Australian Macworld October 04 far as | know, the laws of physics haven't been revised in the interim and gravity still works the same way. Frankly, I'll believe it when I test it. My biggest concern with the iMac G5, though, is its price. Where the original iMac represented a significant improvement in the attainability of Mac technology, the iMac G4 pushed the price much higher with its choice of flat-panel display. Despite great advances in manufacturing, flat panels are still more expensive than CRTs, and so the iMac G5 is not the Mac “for the rest of us” that the Bondi Blue jellybean was. Rather, the “consumer” Mac is now the eMac, while the iMac brand has been pushed into the eerie mid-ground — too expen- sive for consumers, not expandable enough for professionals. That's where the Cube went to die. Maybe there is a large market out there for “pro-sumers” or “con-fessionals” or whatever you want to call them. The Cube — though it certainly had its fans — didn’t find them, and slowing sales of the iMac G4 in its final months suggested that it didn’t either. The G5 iMac is cheaper than the G4 iMac was — by as much as $700 if you compare the top-end versions of both machines — and that plus the obvious performance gain should help it find some market. There is, however, still a $600 gap between the most expensive eMac and the cheapest iMac. I suspect many people who are shopping in the price range of a 1.6GHz Combo- drive iMac G5 will look at a 1.25GHz SuperDrive eMac and opt to save the money. Sure, the iMac is a faster machine, but is it that much faster? Enough to justify the sacrifice of $600 and a SuperDrive? Again, I'll test it and let you know. Maybe I'm wrong. Maybe the G5 iMac will be a solid six-run out-of-the-park hit like the original iMac and finally silence the irrational people who think Apple should get out of computers and focus on iPods. If it isn’t a hit, the pressure will be on the team developing the G5 PowerBook like never before. Suddenly they will be the ones on whom Apple’s reputation as a market leader will rest. Woe betide them if the G5 iMac has a disappointing first quarter and they’re not able to deliver a product in the first few months of next year to counter it. Time will tell. &%& / The new G5 iMac is HOT! Flexirenting will make it a lot easier for you to have one. Look at the advantages. BONUS WIRELESS MOUSE ' Mention this advertisement when you Flexirent & score a bonus wireless mouse priced at $119 RRP. No deposit Flexirent your required total solution C a \ i D O | Tax deductible | More options e for business end of term Flexirent from only 1 Update Easy monthly with ease payments plw over Flexirent. 3 years * Flexirent pricing based on iMac ($2,199) over a 36 month commercial or consumer lease, includes GST. Payable monthly. Subject to credit approval. Offer available from participating AppleCentres when you Flexirent an The best way to iMac, PowerBook or Power Mac to the value of $2,000 or more until November 30, 2004. 36 or 48 mth contracts only. pay for technology SUBSCRIBE TODAY FOR. YOUR CHANCE TO WIN THE LIFESTYLE... AND LIVE A DREAM! WORTH $35,000! This is your chance to finally enjoy the ultimate lifestyle and live the dream of owning your own amazing home office suite worth $35,365. Simply complete the subscription card attached and you will automatically go into the draw to Win the Lifestyle And Live a Dream! subscribe for 2 years and you will get 3 entries into the draw. THE PROUD PARTNERS HELPING YOU WIN THE LIFESTYLE AND LIVE A DREAM! ANI i CaaS Fa techiynx” Adobe z macromedia & CONEXUS — W FileMaker: Microsoft’ PICAS p.c.Appen powermo@; We'll stop at nothing to make sure you have the right solution. Professional real-world experience, advice you can trust and support for the entire solution. Eliminate cables from your office & your life + more... Go wireless. Ask us how. Control a PowerPoint™ presentation on your PowerBook remotely from your bluetooth capable mobile phone or enable Address Book to notify you of incoming calls. Synchronise your contacts and mail to your Palm™, i compatible PDA or mobile phone. The convenience and benefits are great and ] ~~ the range of accessories and solutions are Bluetooth growing every day. You can also talk to us about wireless networks for home or office including the advantages of AirPort Express + AirTunes. Enjoy your iTunes music library in virtually any room. Share a single broadband Internet connection without inconvenient and obtrusive cables. Enhance your customer or user’s experience with the convenience of touch screens for any application. Ask us how. We can supply custom systems to meet your needs. Offering “plug-n-play"CRT monitor and LCD touch screens as an external add-on product, laptop touchscreen system or integrated OEM solution including the all new iMac G5. TELSTAR by TROLL TOUCH Need greater continuity in your environment? Ask us how. multi-platform ciTRpc AS indows’? Convenience and efficiency are equally important in running your business. Our experienced and qualified professional sales people or on-site engineers can help you plan to get the most from anew system or enhance your existing environment Novell. whether its a mixed network or you need 4 access from several locations. 4 If the knowledge isn’t in-house, we'll find it. Ask us how. Whether you're producing creative for websites, magazines, books or out-door billboards. Shooting HD video for a TVC or adding effects to a block buster movie - we're here to help. With a wealth of industry experience, knowledge, know-how and a‘can do attitude’.. take the opportunity to meet your local My Mac Professional To discuss your desires or requirements... f call us today. ma @ AppleCentre salespro@mymacaustralia.com.au My Mac Australia 192 Flinders Street Melbourne My Mac Professional 03 9663 9444 Your magazine, your forum. 017 For the next three issues, Conexus (02 9975 2799) will be giving away a pair of Mentor RCH100 professional surround- sound headphones valued at $289 to the Australian Macworld reader who sends in the most interesting or provocative letter. The headsets in the Mentor range surround each ear with six independent chambers, creating the sensation that each sound is coming from a different direction. This unique physical design distinguishes the Mentor range from attempts to imitate surround sound using software alone. The Mentor headphones also include Safebass Technology, which protects the listener's ears by combining audio signals from the right-ront and left-ront audio channels and converging the bass signals into a more moderate level. The Mentor range includes headphones that are designed for use with Macs and PCs and with DVD players, gaming consoles and digital TVs. They are available in the professional (330g) form factor for maximum comfort and | sound separation, and in the deluxe (140g) form factor for maximum portability. The RCH-100 provides a built-in AC97 decoder, So you just plug it into your Mac's USB port. OS X is required. ', Hot Links bryce.daz3d.com Get Bryce here www.ozomnis.com Australian Omnis developers School of thought I This photo was taken in Goulburn NSW, Wollondilly Public used to be an Apple school — | wonder if they regret the switch? Jack Brouwer Goulburn, NSW Colour blind I've just finished the last page of my 09.2004 issue of Australian Macworld and had a chuckle at the last sentence of Alex Rieneck's Soapbox article. As | sit here in front of my black G3 PowerBook, I'm wondering what possessed him to write “Ever wondered why Macs are white?" I'll have some of what he's on thanks! Roy Brandner The Basin, Vic. Alex was trying to make a humourous point about Apple | making its computers white in order to overcome prejudice against them. — M.JC.P Letters should be e-mailed to matthew.powell@niche.com.au with a subject header of “Mailbox” or by post to Australian Macworld Mailbox, 3/165 Fitzroy Street, St Kilda, Victoria 3182. Letters of fewer than 200 words are given preference. We reserve the right to edit letters and probably will. To be eligible for the Mentor prize, you must include your full name and address, including state or territory. Pining for the fjords In your review of ArtMatic Voyager (Test drive, 08.2004) Bryce was described as Corel's now-discontinued-on- the-Mac application”, In fact, Bryce has recently been acquired by DAZ Productions (see “Hot links"). Latest version is Bryce 5 and runs on Mac OS 8.6 or later including X. Bryce is a great application. | love it. Masato Niizeki Carnegie, Vic. Thanks for letting us know. | was unaware that Bryce had been revived, but I'm certainly glad to see it back. — MJC.P The MacGyver method Much as | admire Sean MeNamara's construction of a 4.5V battery from old coat- hangers, chewing gum and string (Help folder, 09.2004), the fact is that the real (Rayovac cube’) article is available from Dick Smith for the princely sum of $4.91. | bought one just the other day. Steve Cooper fernet I had a look at my local Dick Smith and at the online site and couldn't find one, but it’s good to know that persistence can pay off. Sean's solution still works, of course, if you're not lucky enough to find the real deal, — M.JC.P Still standing MI enjoyed reading your article regarding the long- standing developers in the Mac community (Buzz, 09.2004). Being a Mac addict and an Omnis developer, it's great to see Omnis getting a mention. At the recent OzOmnis conference (see "Hot links”), Gwyneth Gibbs gave us a presentation which included a slideshow of their “museum” of Omnis versions over the years, including the Omnis 3 packaging you showed in the article Omnis 3 still runs today on the modern Macs (albeit in Classic mode), which | believe is a testament to the stability of the application and the platform Paul Mulroney Bentley, WA Greener batteries am stil using my beloved Ga TiBook for work and play, and it shows no signs of buckling under current demands. | would, however, like to make one request of Apple regarding its battery technology: make it recyclable. | am on my second Li-ion battery and, as we all know, these have a limited lifespan. While my original battery remains cased up | wondered recently whether it could be rebuilt. After all, the bank of cells within it are just “plain wrap” Panasonics Australian Macworld October 04 018 However, a battery specialist in our area told me that to have it rebuilt would cost $249 and it would have to be sent to Queensland. Given that some resellers have new ones on sale for $219 | couldn't see the point. Surely it would make Apple more visibly environmentally responsible if it had a battery recycling program. This would not necessarily translate for Apple into loss of sales for new PowerBooks, due to an increase in their working life. In fact, it would mean that older but functioning models would be more easily passed onto one's spouse or children, thus providing a tangible incentive to upgrade! Mike Fuery Wodonga, Vic. Not far from the tree Since it became clear that the iPod was a hit with more than just the Macintosh fraternity | have pondered a larger question: why are people buying the iPod and using Tunes when they have ignored Apple in the past? | cannot help but wonder why the iPod buying hoards don't see a connection between the quality and the ease of the iPod and other Apple products. Surely it has occurred to them that if the iPod is well made and functional then so would other Apple products like OS X and the iMac. If recent figures are to be believed, Mac sales are on the Coming to Australian Macworld The Hub. Photo printers: Geiting you! on paper. AMW Labs, DVD burners: Dual leaving mo Photoshop tips: T! To advertise. Call Dominic Miller on 03 9525 5566. To subscribe. Free-call 1800 804 160. Australian Macworld October 04 your Mak up — but they are nothing like the figures of the iPod. You have to wonder why. Even when you sit a Winteller in front of the Mac and show them all the things you can do — things that would reduce their PC toa crawl or a blue screen — they still just shrug their shoulders. “It's good, its great, but | have a Windows box" And that's it! They will not change, they will not seek to buy a computer that will replace their Virusbox just like they replaced their dust-collecting MP3 player for the iPod. It's a mystery. Wake up Wintel drones! The iPod is merely an example of the quality, the edge, the ease of use and the unparalleled functionality of The Mac. Renny Willins Theodore, ACT Interesting argument, Renny. By not-dissimilar logic, the fact that | use (and quite like using) Microsoft Word means | ought to be equally impressed with Microsott’s operating system offerings, doesn't it? Mysteriously, I'm not Do other readers have any thoughts on this conundrum? —MJC.P All the winners to Specialty packagi out printir Stencil art: ylights F Packaging design: Wc Corrections W Incorrect URL 1. In our Test drive review of digital video converters (08.2004) we printed the wrong URL for Canopus Australia. It should have been \www.canopus-aust.com. @ Another incorrect URL. In our feature on accounting software (09.2004) we had the wrong URL for SapphireOne That one should have been www.sapphireone.com, And the hat trick. Our nostalgic piece on the early developers for the Mac platform last issue (Buzz, 09.2004) was undermined somewhat by printing the wrong URL for Omnis, which continues to this day to be developed for the Maz. Its URL is www.omnis.net. Coming to Desktop Southern Cross Student Packaging Awards: To advertise. Call Astrid Fridenberg 03 9525 5566. To subscribe. Free-call 1800 804 160 Macworld Ocyober 2004 / Issue No. 81 ‘Associate Publisher Grant Arnott (ant arnoti Editor Matthew JC matthew powel National Advertising Manager Dominic Miler dominic:miler@riche.com au Cover Digital Imaging Mantred Schmia manfred sct Production Manager Anrie Darker annie darker @riche.comau sandraisk iche.com.au Prepress Manired Emma Meagh ‘emma mea (niche) : Australian Macworld ‘Chairman and Publisher Nicholas Dower Managing Director Paul Lidgerwood Finance Director John Clarke ‘Studio Design Manager Kooly At keelyatking@niche.com au ‘Subscription Inquiries Free Call. 1800 804 160, subscriptions@niche.com.au CTP IPrint Hannanpaint Victoria o392i3.3itt ISSN 1329-9484 This won't hurt a bit The time has come. In addition to having the best range, the best staff (and the best view), Total Recall Solutions are now going to have the best looking store. You've waited a long time, but Apple finally has some great looking fixtures for us to install in our store. 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Ww é www.streetwise.com.au Authorised power Apple Resellers (02.9280 2333 www.powermedia.com.au ‘wurmnextbyte.com.au ‘call 1300 361 119 Cross-Grade and OEM full versions are also available and can be purchased with Virus Barrier X™ Techical i a egitred Yademark of Tachls Ausralio © 2003 Moma, nc. Al rights ered, Techool is a egitered rademark of Micioma, ne. Maines se wadematk of Ape Compu, rc. All other names oe rolemarks of her especie holders 021 Pred a La PI ae «Id News, views & chatter from the world of Macs. ® Hot Links www.apple.com/imac Right to the source . . iii iMac G5 wows Paris J Configurations. The new iMacs come in 1.6GHz and 1.8GHz PPLE'S senior vice-president of worldwide marketing, Phil Schiller, took a cue from his boss, CEO Steve Jobs, as he G5 processor speeds, but all share a Front Side Bus (FSB) archi- unveiled one more thing at the end of his keynote to tecture and support for 400MHz DDR RAM. All the new systems kick off September's Apple Expo in Paris: an iMac G5 that | also sport Serial ATA (SATA)-based internal storage and Nvidia includes the entire system inside a 17- or 20-inch LCD screen. GeForce 5200 Ultra graphics with 64MB of VRAM. The new iMac Continuing the all-in-one theme that started with the original | has peripheral connectors mounted vertically on their rear panels; CRT iMac, the G5 edition features a new industrial design that the systems feature audio in, audio out — supporting analogue does away with the hemispherical base of the previous generation | or digital output, much like Apple’s AirPort Express — a mini- all together. Schiller said that the new iMacs would be available VGA connector, three USB 2.0 ports, two FireWire 400 ports, a in mid-September (as this issue went to press, Apple Australia 56K v.92 modem and 10/100baseT Ethernet. Support for 802.11g- confirmed it had shipped its first units to resellers). based wireless networking is optional using an internal AirPort All iMacs feature common traits, including a widescreen | Extreme card, as is an internal Bluetooth interface. aspect ratio and a slot-loading optical drive built into the right- The base 17-inch iMac G5 comes equipped with a 1440 x 900 hand edge of the system. They come —_ = . pixel screen, 80GB 7200RPM hard disk mounted on an anodised, centrally mounted aluminium pedestal that 533MHz Front Side Bus and 1.6GHz allows the system to tilt up and down processor, for $2199. A 1.8GHz model, from 25 degrees to -5 degrees. The || — 3 E with a 600MHz Front Side Bus, is systems also feature downwardly- equipped with a DVD-R SuperDrive and costs $2499. The 1,680 x 1050 resolution 20-inch model, sporting a 1.8GHz processor, 160GB 7200RPM hard drive and SuperDrive, costs $3199. @ Brad Cook and Peter Cohen drive, DVD-ROM/CD-RW Combo drive, firing speakers whose grilles are used to vent air into the machine; a rear vent on top displaces hot air. i] Apple says the new iMac operates * at 25dB when idle. Australian Macworld October 04 022 mes G5 The market responds NALYSTS are unanimous in their support for the new iMac and the strategic ties Apple has drawn between the consumer desktop and the iPod in marketing the computer. “From the company that brought you the iPod”. The marketing campaign for the iMac G5 will leave no doubt in consumers’ minds what else this computer company has deliv- ered lately. “From the company that brought you the iPod” will be part of the message consumers will get when they see advertising for the iMac G5. “It’s meant to express a couple of things — It’s not to hide behind the iPod or to downplay the Mac at all,” Apple's Phil Schiller said.” Since we designed the iMac, a lot has happened at Apple — prob- ably the most influential thing that has happened in years is the iPod, both in terms of product design and having greater reach in the marketplace, It's still an iMag, it's still what an iMac is about.” The design and marketing of the iMac G5 with its ties to the iPod makes a lot of sense to analysts, who have seen the iPod as one of the shining stars in Apple's product lines. “I think the new design will surprise many people,” said Technology Business Research analyst Tim Deal. “While I think this was the natural next step for Apple in terms of the evolution of the iMac’s all-in-one design, I also think that it is unconven- tional. It’s simple, functional and almost spartan in appearance.” iPod division not leaving the Mac behind. when Apple made two divisions in the company this past May, one for the iPod and one for the Macintosh, many people felt that the Mac was taking a second seat to the success of the iPod. Marketing campaigns and much of what has come out of Apple has focused on the iPod, but Schiller says that is not the case. “I know people thought that and I really hope that when they this iMac that it shows that it's not the case,” said Schiller. “We applying our innovation and engineering design talents to eve see thing we do, including the iPod and all of our Mac product lines.” Jupiter Research Senior Analyst Joe Wilcox says the new design shows how serious Apple is about its Macintosh computers. “Many people have asked whether Apple would dump the Mac in favor of iPod,” said Wilcox. “The new iPod positioning and even iPod-like look show how serious Apple is about selling computers. Apple’s hidden message is that if you buy an iPod you really need a cool Mac to go with it.” In fact, with the ties to the iPod and the penetration Apple has with the iPod in markets outside of the traditional Mac audiences, the iMac may be a first-time purchase for many people, according to analyst Tim Deal. “Naturally, | think Apple’s loyal customer base will love them,” said Deal. In addition, Apple has a real opportunity to position this as a first-time Mac-owner product to the uniniti- ated. The iPod has given many PC owners their first taste of Apple’s technology; the new iMac may very well be their second. @ Jim Dalrymple POS:*IM Masters MacOS X The best point of sale & inventory manager now takes full advantage of the world’s best operating system. 44 Robust and adaptable...POS+IM edges out in front when it comes to hitting the ground running and (providing) flexibility for your needs." sacsioucnsssos200 > . omen “¢€ J . " “« “ic antes : | Plug ina printer & See py Choose your Mac Install POS*IM arcadecea nner Start Retailing! Easy to Use alll Barcoding options POS-IM POINT OF SALE INVENTORY MANAGEMENT Single and Multi User Multi Store, Multi Site Mac and Windows compatible Customisable reports Stock, Invoicing, Debtors... Integrates w/accounting software m@ HARDWARE ® Hot Links www.canon.com.au Check out PIXMA N late August, Canon launched an entire | s range of photo printers and all-in-one devices based on a new printing plat- form it calls PIXMA. The print head at the core of the PIXMA range delivers ink droplets as small as one picolitre, which Canon claims will produce unprecedented curacy and colour consistency. The new range also includes multi-function devices which, for the first time from Canon, fully support Mac OS X. The MP750 ($499) and MP780 ($599) multi-function printers feature print speeds up to 25ppm in black and 17ppm in colour, with the ability to produce borderless 4 x 6-inch photos in as little as 36 seconds. They also offer dual paper paths, a duplex unit, elec- tronic sorting, scanning with a maximum of 2400 x 4800 dpi resolution and PictBridge compatibility for printing photos directly from a digital camera. The MP780 also includes a Super G3 fax modem with 250-page memory and colour and black-and-white capability. The MP 130 ($249) offers print speeds up to 18ppm in black and 13ppm in color, with the capacity to print borderless 4 x 6-inch photos in as few as 58 seconds. It can also scan at a maximum 1200 x 2400 dpi resolution and can create individual files from several photographs scanned in a single pass. All three of the new Pixma MP Photo All-in-One printers feature USB 2.0 connectivity and come bundled with Easy PhotoPrint and ScanSoft OmniPage SE software, with the MP 130 also coming with Arcsoft PhotoStudio. Canon expects to ship the new models in November, Highlights of the printer range. The entry-level PIXMA iP 1000 delivers ink droplets as small as five picolitres in a compact and stylish unit that will sell for a mere $89. Its slightly bigger brother, the iP 1500, delivers smaller (two-picolitre) droplets and costs $129. The iP4000R ($449) features 802. 11g wireless networking, print speeds up to 25ppm in black and 17ppm in colour, with the ability to produce a borderless 4 x 6-inch photo in as few as 36 seconds. The iP5000 ($349) can handle the same print speeds but doesn’t offer wireless networking. However, it features the finest print head of the range, offering single-picolitre accuracy. The iP6000D ($699) can print the same borderless picture in as few as 75 seconds but also includes a 2.5-inch colour LCD screen for fine-tuning the printing process and its media slot accepts a range of storage cards for direct printing of photos. It also features an infra-red port for direct printing from mobile phones, but (strangely) not Bluetooth, The flagship iP8500 ($599) can print a 4 x 6-inch borderless photo in as little as 21 seconds or an 8.5 x 11-inch picture in approximately one minute. It's compatible with Adobe RGB mode for printing images photographed that way with a Canon digital SLR camera. All four iP printers offer PictBridge technology and come with Easy PhotoPrint software. They're also all compatible with Mac OS X v10.2.1 and will ship in October. Software issues. AMW’s initial test of the software that comes with the printers was slightly disappointing. The in-built colour-correction facilities are designed very much for portrait-style pictures and offer virtually no brightness or contrast adjustments for images that don’t include people. We were also concerned that the CD label-printing software has no facility to place text on a curve — an obvious requirement for CD labels and a feature that is included in the Windows version of the software. issues. @ Brad Cook and Matthew JC. Powell Canon said it would address the: yospec keeps my backups up and running. MAILAWNVE £, QD ¥ ie. & Perfectly. dantz CHANNELW ZA INNOVATIVE TECHNOLOGY fossrRiBUTORS Retrospect Backup v6.0 fully supports the Apple Mac OSX “Panther systems’, Call Channel Worx for your nearest Dantz vendor Ph: 1300 883 882 www.channelworx.com.au 024 mj HARDWARE ® Hot Links www.microsoft.com/mac All things Mac and Microsoft Microsoft intros new mice, keyboards ICROSOFT has introduced a swag of new mice and M keyboards: Wireless Optical Desktop, which comes with a wireless mouse and keyboard; Wireless Notebook Optical Mouse; Digital Media Pro Keyboard; updates to the Optical Desktop Elite for Bluetooth and the IntelliMouse Explorer for Bluetooth, and Standard Wireless Optical Mouse. There is also a wired Optical Mouse designed by renowned French designer Philippe Starck for $60. All are USB-based and work with Mac OS X v10.1 or higher, with the wireless devices requiring AA batteries. The Wireless Optical Desktop ($150) package features a Curve Design keyboard with a Zoom Slider, which enables enlarging and reducing text and images by sliding a lever, and My Favorites keys that you can map to frequently-used functions. It also comes with a Wireless Optical Mouse that offers the ability to scroll horizontally as well as vertically by tilting the scroll wheel. The Wireless Notebook Optical Mouse ($70) will be available in slate or winter blue colours and includes a receiver that snaps into its underside when not in use, automatically shutting it off to conserve battery power. (Australian Macworld’s initial tests of the Wireless Notebook Optical Mouse were not encouraging. Despite the Mac finding the mouse on its USB bus, it did not respond to mouse movement. Hopefully this will be fixed with a software update by the time you read this.) ‘Starck Wired Optical Mouse The Digital Media Pro Keyboard ($60) is the wired version of the keyboard available in the Wireless Optical Desktop package while the Standard Wireless Optical Mouse ($90) is a basic three-button with a scroll wheel mouse available in black or white. Microsoft noted that the buttons have been integrated with the body of the mouse and that its advances in research should enable users to get six months of battery life. The updated Bluetooth devices ($300 for the Desktop Elite and $150 for the Mouse) should, according to Microsoft, be more widely compatible with other Bluetooth profiles, meaning you can link to your mobile or PDA with the same Bluetooth connector. There’s also a more compact Bluetooth receiver for those without internal Bluetooth modules. @ Brad Cook and Matthew JC. Powell tm SOFTWARE ® Hot Links www.microsoft.com/mac Mactopia Virtual PC update adds G5 support IRTUAL PC didn’t exactly get off to an auspicious start as \ / part of Microsoft's product line, A few months after buying the emulation program from Connectix, Microsoft announced that the software, which allows the Mac to emulate PC hardware, was incompatible with the Power Mac G5. Microsoft hopes things go more smoothly with Virtual PC 7, the first major Virtual PC release the software giant has overseen. Version 7 features long-awaited G5 support and other improve- ments aimed at enhancing usability. Why the delay in adding G5 compatibility? For reasons of speed, the old version of the application made some processor- related assumptions that weren't valid for the G5 chip. Making Australian Macworld October 04 up for lost speed, Microsoft has tweaked the new version to show 15 percent increases across the board, regardless of the system being used. Virtual PC 7 also uses the OpenGL graphics tech- nology in Mac OS X to speed up scrolling, redrawing, and other interface-related activities. G5 users should also see improvements in disk-intensive tasks such as copying files. Virtual PC 7 uses the familiar Apple installer instead of the drag-and-drop installation of earlier versions, so it’s easier to assign more RAM to your virtual OS; the update also offers better setup assistance. In addition, version 7 enters Stand By mode by default, rather than shutting down; this saves time when you return to your virtual environment. For printing, the new Virtual PC can send a PostScript file to your Mac printer driver, which then converts that file to PDF before printing it. Since Mac OS is doing most of the work, printing should be faster and more accurate. The first two versions of Virtual PC 7, featuring the Windows XP Professional ($499) or Windows XP Home ($449) operating systems, should ship in October. A $499 Windows 2000 Professional version should follow in December. Microsoft Office for Mac, Professional Edition, which includes Virtual PC 7, will also ship in October. @ Jonathan Seff 025 @ TWENTY YEARS OF THE MAC ® Hot Links movies.differentdistrict.com/play.php?id=207_0_28_0_M The Lemmings ad (Un)happy days URE, Apple is basking in well-deserved kudos as part of the 20th anniversary of the Macintosh. But not everything touched by the company in the past two decades has turned to gold. In fact, Apple’s history is littered with products or ideas the company would just as soon bury in a landfill along- side the last remaining Lisa computers. Here are five Apple misses you shouldn't expect to see feted on the cover of AMW when their 20th anniversaries role around. @ Philip Michaels 1985 Microsoft Pact BRating 66606 MWhen October 1985 The idea. Apple CEO John Sculley gave Microsoft the right to use some Mac OS technology in Windows, in exchange for | continuing to upgrade Word and delaying a Windows version of Excel for a year. What went wrong. By agreeing to do what it probably would have done anyway, Microsoft got a hand from Apple in developing the OS that would eventually marginalise the Mac platform — for free Carl Sagan BRating O8 When November 1993 The idea. Apple engineers gave the Power Mac 7100/66 the code-name “Carl Sagan” as a tribute to the famous astronomer. What went wrong. Sagan, thinking Apple was trying to profit from his reputation, was less than honoured — especially when, after his initial complaints, the code name was changed to BHA (which allegedly stood for “Butt-Head Astronomer’) Pippin Rating © When March 1996 The idea. Apple teamed up with toy maker Bandai to develop this 66MHz game console that could also connect to the internet What went wrong. More expensive than a PlayStation! Less powerful than a Macintosh! Scrapped by its developers ina single bound! Lemmings BRaling 666 Power Mac G4 Launch @When January 1985 ~ | Rating e The idea. Eager to recapture the success of its “1984” Super Bowl ad from the year before, Apple bought another chunk of commer- cial time during Super Bowl XIX to advertise the forthcoming Macintosh Office. What went wrong. What went wrong: Off-putting and a bit of a downer (the spot featured businesspeople marching single-file off a cliff) the ad bombed ™When October 1999 The idea. Apple unveiled its Power Mac G4 in 400MHz, 450MHz, and 500MHz configurations. What went wrong. A shortage of G4 chips forced Apple to scale back the Power Mac configurations to 350MHz, 400MHz, and 450MHz, but it didn't cut prices. Mac users were understandably disgruntled about paying the same price for less processing power. Precision Australian Macworld October 04 026 m BRIEFS © Hot Links www.mozilla.org/products/firefox Firefox web browser www.auc.edu.au/index2.html?audf/scholarship/index.html~mainFrame Apple University Consortium www.skype.com Internet telephony www.osde.com.au/ Open-Source Developers’ Conference Firefox 1.0 preview release now available Web browser Firefox has reached version 1.0; a preview release is now available )see “Hot links"). Firefox features pop-up blocking, tabbed browsing, a Google search window built into the toolbar, privacy tools, RSS integration, customisation options and more. In addition, it comes with developer tools that include a JavaScript and CSS error warning console and an optional Document Inspector that helps you learn where problems may lie with your web pages. You can expect to see the final release of Firefox 1.0 sometime in the fourth quarter. System requirements calll for Mac OS X v10.1.x, a G3, G4 or G5 running at 266MHz (a G4 running at 667MHz is recommended), 64MB RAM (256MB recommended) and 72MB hard drive space. The software is free, although you can also order it on CD for $US5.95. @ Brad Cook AUC offers student scholarship The Apple University Consortium (AUC) is offering a Student Scholarship Program that is open to full- time students studying at AUC member universi- ties in Australia. The scholarship includes a PowerBook, programming tools, support from a high-level mentor, support to attend Apple's Worldwide Developer Conference (WWDC) in San Francisco, support to attend the AUC’s own Australian Academic & Developer's Conference, and a chance to participate in Apple's internship program in Cupertino Students selected for the scholarship are expected “to produce innovative applications for the Mac plat- form, working individually or with other participants in the program.” Applications close on October 15, 2004. More details, see “Hot links”. @ Peter Cohen Photoshop Elements 3.0 ‘Adobe Systems introduced Photoshop Elements 3.0, a major upgrade to its consumer-level photo editing application, in mid- September. The update adds several new features and enhance- ments that allow the amateur and pro alike to edit photos with a few mouse clicks. While many Mac users currently use iPhoto to brighten a picture or reduce red-eye, Adobe says the two products don't compete and can easily be used in conjunction with one another. “People wanted an integrated solution and iPhoto already had a lot of the functionality, so we chose to build a product to comple- Australian Macworld October 04 ment iPhoto,” Tapan Bhat, Director of Product Management, Digital Imaging at Adobe, said In addition to the Quick Fix, which allows you to correct some of the most common types of flaws in photos, Adobe has added Smart Fix to Elements 3.0. Smart Fix automatically detects and fixes lighting, colour and contrast of an image for you. Both Smart Fix and Quick Fix have an advanced option that will allow you to control the enhancement levels manually using slider bars. Elements 3.0 will also include many other feature improvements such as editable and searchable metadata, Spot Healing Brush & Healing Brush, the ability to use Camera Raw files, PDF slideshows, and Web Photo Galleries to name just a few. Elements 3.0 will be available in a few months. @ Jim Dalrymple and Peter Cohen Skype offers free internet telephony Skype Technologies has released a beta of the Mac OS X version Of its free software for making phone calls over the internet. Skype features contact management functions, call and message tracking, file transfers up to 2GB, instant messaging, end-to-end encryption in all transmissions and more. It also includes the company's SkypeOut service, which enables you to pre-pay for calls to land lines and mobile phones anywhere in the world for as little as two US cents per minute; a rate sheet ‘on the Skype web site (see “Hot links” breaks down the prices. The software requires Mac OS X v10.3, a G3 running at 400MHz, 128MB RAM and 20MB free hard drive space. @ Brad Cook Dual licensing QuarkXPress 6 users haven't had too many kind things to say about the licensing poli- cies for the desktop publishing application. Quark has responded to some of the complaints — it's altering its single-user license so QuarkXPress 6 users can install and activate the program on a second computer at no additional charge. (Existing Quark Mobile Licensing customers can request a coupon toward the purchase of Quark software or services.) That should produce a little goodwill for Quark; more important, it helps designers who use a desktop in the office and a laptop on the road produce a lot more work. @ AMW Staff Aussie open-source conference The first Australian Open-Source Developers’ Conference is scheduled to be held at the Caulfield campus of Melbourne’s Monash University from the first to third of December. Registration should be open by the time you read this. See “Hot links" for more info. The conference should be of interest to the Mac community because of the open-source underpinnings of Mac OS X, but there is another angle: one of the organizers of the conference is Tony Smith, who was instrumental in setting up the first Australian Macworld Expo back in 1985. @ Matthew JC. Powell 027 Off the net Latest shareware and @ TheConcept 1.0.1 $US39.95 Shareware X (10.2 or later) TheConcept is a brilliant research tool that helps you search better online. Enter a search term, and it will search Google for those keywords. It then visits each of the web sites recommended by Google, and analyses terms on those pages. Finally, it presents you with a cross-referenced list of terms to help you search more laterally. | @ Mac Business 2.94 $US22.95 Shareware X (10.3 or later) Super-simple time management and invoicing for very small businesses. Just the program for people who don't want or need a complex accounting package. Includes client database, to-do list with iCal integration, and customisable invoices. @ Mailbase 1.0b12 $US97 Shareware X (10.3 or later) Archive e-mail out of your favourite e-mail client into a database with lightning-quick search. Supports Apple Mail, PowerMail, Entourage, Outlook Express, Claris Emailer and Eudora. @ Document Manager 3.0 Freeware X (10.3 or later) Tool for school IT managers to create student directories on a file server, then allow teachers to view “classes” of students and their submitted assignments. ™@ Bloxter 1.13 $US19.95 Shareware X Space invaders crossed with Tetris Great fun! ce € free downloads @ MPlayer 2.0b8r2 Freeware X (10.3 or later) Bug-fix of the popular MPlayer video player software that allows playback of movies with AAC soundtracks. I Nightie-Night 0.9 Freeware X (10.3 or later) Sleep-timer for iTunes: gradually fades your music out and then sleeps the Mac. When your Mac awakes, it fades the music back in. MW iBush 2.3 Freeware X (10.1.5) Ask President George W. Bush to incoherently ramblerate on any topic you like 1 DockSwitch 1.4 Freeware X (10.3 or later) Switch between multiple Dock sets. Great if you use many graphics apps sometimes, but most of the time only need Dock access to a smaller set of apps, for example. @ KidzMail 1.5 $19.00 Shareware X (10.1 or later) E-mail for kids! Mum and dad set up the address book, then kids just do the hard work of drawing pictures into e-mails and choosing who to send them to @ PodGourmet 1.0 $5 Shareware X (3rd or 4th gen iPod) Recipes for your iPod. Use at your own sticky-fingered peril @ WirelessDriver 1.0.0b5 Freeware X (10.2 or later) Use third party Wi-Fi cards in your PowerBook. Avoid paying Apple's outrageous prices. Get 802.11g on a “non- Extreme” PowerBook. @ iPodBackup 1.1b4 Freeware X (10.3 or later) Use those empty gigs on your iPod for something useful, like backing up your home folder. This cleverly doesn't backup your music folder, for obvious reasons. @ MenuCalendarClock 1.0 $US14.95 Shareware X (10.2.8 or later) Put an enhanced clock and drop-down calendar in your menu bar, then import birthdays from your address book and events from iCal. @ PlainClip 1.0.5 Freeware X (10.2 or later) Strip formatting from any text in the clipboard. A godsend for graphic designers. @ Hack to the Past 1.0 Freeware X (10.3 or later) Revert OS X's annoying 3¢+Shift+N for new folder back to the old Mac OS X standard, 38+N ™@ TNEF's enough 2.0 Freeware X Ever received an e-mail you couldn't open, with a “winmail.dat" attachment" That's Microsoft's proprietary TNEF e-mail format. This utility will open it for you. ™@ MacFreeSCl 2.0 Freeware X (10.3 or later) Play old Sierra adventure games like Space Quest and King's Quest on your Mac, using this Cocoa interpreter for Sierra's SCI game language 1 Printer Setup Repair 4.1.3 $US20 Shareware X (10.3 or later) Fixes a multitude of things that can go wrong with OS X's printing system ® Hot Links www.ausmac.net Download the software in Off the net Performance Re:seller. The view from the other side of the counter. By Fleur Doidge. Take a tablet RECENTLY uncovered Apple filing for a European design trademark suggests the vendor is still considering plans for PDAs or tablet-style computers. The documents reportedly contain sketches of what looks like a small iBook screen, sans body, but with an iPod dock-type port on the side. Indeed the just-unveiled iMac GS looks like it could, with little modification, morph into a tablet in some future revision. Resellers will be waiting with bated breath to find out if these reports are true. Indeed, they have been waiting for some time. Could such a device — should it ever leave the drawing board — ease current stress on Apple resellers? The scheduling seems decidedly off. Other, previously successful, vendors are leaving the PDA market. Distributors stocking tablet PCs in this country have been near-unanimously underwhelmed by customer demand, as have mass-market retailers. Apple, however, has sometimes been accused of doing its own thing — operating on Apple time, regardless of the rest of the market. Maybe Apple knows something that Gartner, IDC, Toshiba and Sony don't. Some analysts, such as Gartner's Andy Woo, have said that the day of the tablet is coming but ® Hot Links www.gartner.com Gartner Group international market research www.theregister.co.uk/2004/08/13/apple_tablet_mac/ Apple tablet rumours onic technologies are still tiny, there is an undoubted snowball effect implied within the very term ‘convergence’ Few doubt the trend will gather momentum For PDAs and tablets, the link with the digital home is obvious Both are aimed at unifying divergent functions in one device, with the notion of using that one mobile device across the network at home, on the road and at work. Funky, user-friendly digital functionality has long been Apple's raison d'etre. However, Apple is now facing competition from other vendors in that space (witness Windows Media Center), as well as in other traditional Apple verticals such as education and the creative profes- sions. The niche is going mainstream (again) Many Apple products are a hard sell, and getting harder as personal computing gets ever more commoditised. The trade-off — that aura of quality, exclusivity and innova- tion — won't sustain all the resellers out there. There are a lot more Apple resellers than Ferrari dealers in Australian towns. Apple needs to come up with more saleable product with good margins, whether through service, support or the product itself. Resellers can't survive by simply shifting boxes any more; they need powerful value-add. A guy can only sell so many iPods, especially when dawn is a long way off. Tablet PCs are doomed for some time to remain expensive, niche devices for particular applications in specialised verticals, such as healthcare and architecture. It seems unlikely an Apple tablet would reliably reap enough revenue to reward the devotion of Apple resellers. Just what your small local reseller needed: another pretty box to gather dust on the shelf until that one person in a million walks in. Warning signs. Resellers can and will go where the profits lead them. Next Byte, Apple's largest reseller in Australia, is doing quite well with its little sideline in selling PCs, for instance One of the places resellers want to go today is into the digital home. More than just Apple's “digital hub" concept, a “digital home" is a dwelling where digital technology enables home functions (lighting, refrigeration and temperature control), and entertainment features (TV, radio and movie-watching), to converge Most vendors interpret that as meaning offering more function- | ality from one box, and connecting all the technologies around the house on one network. Although profits from such relatively embry- Australian Macworld October 04 there's not many on the shelf. Further, copying music from CDs — even for personal playback on a secondary device — is illegal here. What happens to the dealer channel when and if Australia starts to get tough about enforcement? A knife-seller isn't held liable if the buyer runs off and murders someone, but if a dealer is selling a product with no legitimate use, that's another story. There's no indication when, if ever, the iTunes Music Store will be available here. The only legitimate use for an iPod in this country (unless you're a muso and use your iPod solely to store music you wrote) is its voice recording and contact management functionality. It's unlikely that the majority of iPod buyers are using the devices for that. Which brings me back to the PDA question. If Apple knows something about the market for PDAs or tablets that the rest of us don't, it needs to get a compelling product onto shelves in time to satisfy resellers who are starting to look elsewhere. If it's working on something, let's see it. If, on the other hand, its plans for the “digital home" do not involve a tablet-style device, time is running out for it to make those plans clear. Rome wasn't built in a day by one guy with an iPod, you know. £& THE SERIOUS JUMBO JET Introducing the new SJ- 1000EX . G for a demonstration 1800 500 119, or Call Roland visit www.rolanddg.com.au Perfection = Roland Get Serious! s ¢ Training 030 (Christopher Breen and Joe Kissell. Photograph by Peter Belanger Illustrations by Steve Forney SURVIVAL GUIDE PICK THE PERFECT PROGRAM, MANAGE YOUR MAIL AND ZAP SPAM Do you find it increasingly difficult to deal with the daily flood of e-mail? Do you wish your e-mail client could share information with other Mac programs? If so, it may be time for you to choose a new e-mail program. E-mail management is no place for nostalgia — you shouldn't stick with a client simply because you've used it since the Keating government. You're better off basing your choice on the volume of e-mail you receive, the control you need over your e-mail program, and how well the app fits into your workflow. homepage.mac.com/aamann/Eudora_Mailbox_Cleaner.html Eudora Mailbox Cleaner www.scriptbuilders.net/category.php?id= 1667 Paul Berkowitz's AppleScript collection homepage.mac.com/aamann/Eudora_vCard_Export.html Eudora vCard Export wwwalittlemachines.com Outiook2Mac junkmatcher.sourceforge.net JunkMatcher www.austlii.edu.au/ Get info on Australian anti-spam laws Australian Macworld CHANGE E-MAIL CLIEN oe ( Create an e-mail wish list. & Before you can find the perfect fit, you need to th understand what features are most important a to the way you use e-mail. To help you sort it \ all out, first consider some of the big issues. X Money matters. If price is your primary concern, you can’t go wrong by choosing an application you already have — Apple Mail. Likewise, if you've shelled out money for the Microsoft Office 2004 suite, you already own Entourage. Spam protection. If you have an e-mail account, you will get spam. Many ISPs and company networks try to filter out the obvious spam before it reaches you. If yours don’t do that — or if you're still overrun with the stuff — you'll want an e-mail client that can take on the task. All the programs we recommend here offer spam filters that learn how to identify incoming spam correctly and remove it from your in-box. If you receive a lot of spam, you'll further benefit from a program with sophisticated mail filters, such as those included with Entourage or Bare Bones Software's Mailsmith. These filters can help you isolate the spam that circumvents your other barriers. Simplicity. Completing day-to-day e-mail tasks shouldn't require excessive brain activity. If you often receive or create HTML- formatted messages, for example, you should think twice about adopting an e-mail client such as Mailsmith, which makes you jump through hoops to do either. You should also consider the accessibility of the information you need. If you routinely use OS X's Address Book or iCal, you'll be happier if your e-mail client does, too. Manageability. Some people keep every message they've ever received in one in-box. And that's fine for very light e-mail users or people who don’t mind weeding through an endless list of messages. If you receive a lot of mail, you'll benefit greatly from a program with sophisticated mail filters that can automatically sort and prioritise your incoming messages. You also may want a client that offers flexible scheduling. Although all e-mail clients can download mail every couple of minutes, only high-end programs such as Entourage and Mailsmith let you create more-complicated schedules — for example, to access a rarely used account only on Tuesdays and Thursdays. Advanced control. If you regularly receive or send high volumes of mail, you may need something that goes above and beyond the normal call of duty. You might want to use AppleScript, Apple's native scripting language, to automate some of your e- mail client's tiresome tasks. Or you may want to be able to add mail headers to your outgoing e-mail messages — a PGP finger- print header, for example. Proper access. E-mail is hosted on one of two kinds of servers — POP (Post Office Protocol) or IMAP (Internet Message Access Protocol). POP accounts, which download messages to your computer, are more common than IMAP accounts, which store mail on your ISP’s server. However, many web-based e-mail services — including Apple's .Mac — require an IMAP connec- tion. If you use an IMAP account and your client doesn’t support it, the client is useless to you. Australian Macworld October 04 Rs Find the right fit. OS X users have several options when it comes to choosing an e-mail client, but three programs stand out from the rest in terms of features, reliability, and performance: Apple Mail, Microsoft Entourage 2004, and Bare Bones Software's Mailsmith 2.1. The kind of e-mail user you are will determine ® The casual e-mailer. You receive a light to moderate amount of e-mail and don’t spend much time trying to keep it organised, beyond dividing it into folders. You already use (or would like to use) Apple’s Address Book and iCal programs, and you want an e-mail program that can take advantage of them. Recommendation: Apple Mail 1.3. Why: Apple’s e-mail client has evolved into a reasonably mature application. Mail is accessible enough for beginners and complete enough for people who need to manage a moderate amount of e-mail. Mail includes all the basic rules necessary to capably route messages to different mailboxes (although the list of rules isn’t as extensive as that of Entourage or Mailsmith). Users who collaborate with others via e-mail will particularly appreciate Mail's Thread view, which groups messages that are part of an ongoing exchange. Mail's scheduling options are extremely limited compared with those in Entourage — you can't create multiple schedules, and you can’t ask Mail to check your mail less often than once an hour. There is potential for adding more- advanced features; Mail offers solid support for AppleScript and lets you trigger an AppleScript from a mail rule. Of course, Mail's greatest advantage is its integration with other Apple applications. You can configure iCal to send announce- ments of upcoming events through Mail, and you can add contacts to Address Book with the click of a button. your choice. The Office e-mailer. You rely on Microsoft Office to get your job done, and you want an e-mail program that seamlessly inte- grates into your workflow. You get a moderate to heavy amount of e-mail and you need a way to sort through your incoming messages quickly, pick out the important messages from the not- so-important notes, and file them away in the appropriate folders. Recommendation: Microsoft Entourage 2004. Why: Entourage offers nearly every feature found in Mail (except integration with other Apple programs and message threading) and many more. Entourage’s greatest strengths lie in its management features. Its mail rules can filter messages in ways not possible in Mail — for example, you can create rules that apply only to messages formatted as HTML. Its Mailing List Manager greatly simplifies the process of sorting mailing-list e-mail. The program's Project Center, which allows you to organise contacts, events, mail, and docu- ments by project, is unmatched in any other e-mail client. 033 Cen — (05x Digest vi #917 (8 05x est come duydortcom> x00, andy ty 95 2006 veo Toma ary args nortan pa et 4 isan entender Take three. Here's a look at Mail (top), Entourage (middle), and Mailsmith (bottom) in their default browser modes. Entourage can schedule more tasks than Mail can. It’s also the only e-mail client in this roundup that can trigger an AppleScript from a schedule — for example, to archive messages when you quit the program. Entourage doesn’t share information with Address Book or iCal. Instead, it offers its own tools for managing contacts, calendars, notes, and more. If you work in a cross-platform office, you'll appreciate the program's superior support for Microsoft Exchange Server — server-based software that lets Entourage and Outlook users share contacts and calendars over a network. Entourage is also the only Mac e-mail client that can send and receive Hotmail.com messages by default. Entourage’s weakest link is its single database. A bloated data- base can slow down performance, and if it becomes corrupt, you could lose everything. If you choose Entourage as your e-mail client, you should regularly back up Entourage’s Database file (located in your user folder at Documents: Microsoft User Data: Office 2004 Identities: Main Identity). The e-mail commander. You're no e-mail novice. You use e-mail for advanced tasks, such as running a newsletter or managing multiple accounts, and you need to have full access to your e-mail settings. You also want a no-nonsense program that can quickly search and manipulate a high volume of e-mail. Recommendation: Bare Bones Software's Mailsmith 2.1. Why: Although Mailsmith is approachable enough for typical Mac users, it tends to appeal to a highly technical — and proudly geeky — audience. If you're accustomed to other e-mail clients, you may be thrown off by Mailsmith’s spartan interface and its lack of amenities common in other e-mail programs — for example, support for HTML messages (though you can view such messages in your default browser at the click of a button), support for IMAP e-mail accounts, and an in-line spelling checker. For exercising complete control over your e-mail client, Mailsmith’s list of features is hard to beat. Although the program doesn't search mounds of messages as quickly as Qualcomm’s Eudora, Mailsmith does a better job of pinpointing the messages you're after, thanks to its highly configurable search feature. For example, you can search for words that begin or end a text string, or use special grep characters to identify loose patterns of text. The options for creating mail filters are just as expansive. Mailsmith offers built-in support for PGP encryption and Michael Tsai’s powerful SpamSieve software — which is superior in many ways to what you'll find in Mail or Entourage. If you're handy with AppleScript, you can automate nearly all of the program's functions. Make the switch. Regrettably, there’s more to switching e-mail clients than just deciding which one suits you. There's also the sometimes-messy business of moving e-mail and addresses to a new home. Most e-mail programs have an Import command that auto- mates the process of moving your e-mail, contacts, and other data. If the Import option doesn’t support your client — or if it doesn’t do a sufficient job — there's still hope. You can almost always get the job done with a third-party utility or by manually converting your files into the standard mbox or vCard formats. Moving to Mail. if you're moving to Mail from Entourage, Outlook Express, Netscape/Mozilla, or Claris E-mailer, open Mail's Import Mailboxes command (File: Import Mailboxes) and select the appropriate import option. You can also import mbox files that you created in another application. In the Import window, select Other, click on the right-arrow button, and navigate to the location of the mbox files. @ @ What about Eudora? Sharp-eyed readers will notice that Qualcomm’s Eudora 6.1 doesn’t appear on our list of recommended e-mail clients. Although Eudora has been a past favourite — particularly for users who need nearly infinite control over their e-mail settings — the e-mail land- ‘scape has changed and, regrettably, Eudora has been slow to change with it. It’s true that Eudora makes quick work of searching massive mailboxes and offers almost limitless ways to customise your mail settings (for example, you can designate which headers will appear in messages sent from a particular account). For most advanced users, these perks won't make up for the program's aging features, including limited filtering options — Eudora provides just two If conditions and four Then actions for sorting messages. It also does a poor job of displaying complex HTML messages. And although Eudora is scriptable, its scripting dictionary is out of date, so the program is more difficult to script than Mail, Entourage, and Mailsmith. If Eudora suits you, by all means stick with it. If the program no longer fits the bill and if you need absolute control over your e-mail, | recommend switching to Mailsmith. Australian Macworld October 04 034 Although Mail offers to import e-mail from Eudora automati- cally, the process is far from ideal — it ignores attachments and removes HTML and rich-text formatting from your messages. Instead, use Andreas Amann’s free Eudora Mailbox Cleaner (see “Hot links”). This utility correctly transfers messages, as well as filters and nickname files. Contacts. Mail stores its contacts in Apple’s Address Book. You can import addresses from Entourage, Outlook Express, Palm Desktop, Eudora, Claris E-mailer, or Netscape/Mozilla by using the Import Addresses AppleScript. If you haven't already installed OS X’s Script Menu (look for a tiny scroll that appears in the Finder's menu bar), go to your Applications: AppleScript folder and double-click on the Install Script Menu item. Then, from the Finder, click on the newly installed Script Menu and choose Address Book Scripts: Import Addresses. Moving to Entourage 2004. E-mail Entourage’s Import command (File: Import) will transfer e-mail messages and addresses from Entourage, Outlook Express, Eudora, Mail, Netscape Communicator, and Claris E-mailer. If you're coming from a different e-mail client or from a different computer, first export your messages as an mbox file, and then drag this file onto the Folders On My Computer entry in Entourage’s Folders pane. Contacts. If you have contacts, calendars, notes, and other bits of data stored in Microsoft Outlook or a personal information manager such as Palm Desktop, you can easily bring them to Entourage 2004 with the help of Paul Berkowitz’s collection of AppleScripts, Export-Import Entourage X (see “Hot links”). This collection includes more than 50 scripts for moving almost anything into and out of Entourage X and 2004. If you have vCard files that you exported from another appli- cation, you can also import these by dragging them into Entourage’s Address Book window. Moving to Mailsmith. When you launch Mailsmith for the first time, it offers to import mail and contact infor- mation from a variety of programs, including Eudora, Claris In a computing world rife with incompatible standards, the mbox and vCard file formats offer a rare sliver of sanity. By converting your data into these two cross-platform standards — mbox for e- mail messages and vCard for contacts — you can quickly and easily move much of the information in your e-mail client and address book to other applications, or even to the same applica- tion on a different computer. Creating mbox files. To generate an mbox file from Entourage, Mail, or Mailsmith, just click on one of the program's mail folders and drag it to your desktop. Repeat this for each folder you want to move. Note that in Entourage, the newly generated mbox file won't include any of the folder’s subfolders. You'll have to drag these to the desktop separately. When you drag Mailsmith’s mailboxes to the desktop, they become text documents by default. To import these files into Mail Australian Macworld October 04 a Ay>@ Import mail from Microsoft Outlook for Windows When contemplating a move to the Mac, one of the first ques- tions many Windows users ask is “Will | be able to access my old e-mail, contacts, and calendars on my new computer?” Thanks to Outlook2Mac (see “Hot links”), the answer is yes. Outlook2Mac painlessly converts Outlook mail to a form that you can import into Mail, Entourage, or Mailsmith. It will also export contact and calendar data to any program that supports the vCard and iCalendar (.ics) file format standards — including Address Book, iCal, and Palm Desktop. Outlook2Mac is remarkably easy to use. Simply purchase an appropriate version of the program (separate versions are available for Outlook 2002/2003/XP, Outlook 2000, and Outlook 97/98) and launch it. The software then walks you through the process of exporting the needed data. You can select specific mailboxes, a range of calendar dates, and the most appropriate file format for the data export. If you're moving to Address Book or Palm Desktop, you'll need to export your Outlook contacts as a single vCard file. Likewise, iCal requires a single .ics file for calendar data. If you're moving to Entourage, you'll need to export your data as individual vCard and .ics files. You should also instruct the program to filter out any attachments that won’t work with your Mac — files ending with an .exe extension, for example. E-mailer, and Mail. If you need to import mail from other clients or want to add messages after the initial import process, you can do so by dragging mbox files into the Mailsmith window. Contacts. You can also import contacts from Eudora and other vCard-compatible applications by exporting them as vCard files and dragging them into Mailsmith’s Address Book window. (Mailsmith uses OS X's Address Book, so you don’t need to import these contacts.) porting to standard file formats or Entourage, you must first append the .mbox extension to them. Eudora doesn't support this drag-and-drop method. To access its mbox files, open your user folder and go to Documents: Eudora Folder: Mail Folder. Creating vCards. In most cases, creating vCards is also a drag- and-drop affair. To export vCards from Apple’s Address Book — which both Mail and Mailsmith use — just select the contacts you want and drag them to the desktop. You'll end up with a single file with all the selected contacts. Unlike Address Book, Entourage won't export multiple contacts as a single vCard file. So if you plan to export multiple contacts, it’s a good idea to first create a folder to hold all of the resulting vCards. To export Eudora’s nicknames as vCard files that can be imported into Apple’s Address Book, Entourage, or Mailsmith, use Andreas Amann’s free Eudora vCard Export (see “Hot links”). GET ORGANISED E-mail was supposed to be a time-saver, Hand- sorting an inbox overflowing with personal messages, business correspondence, mailing-list deliveries, and jokes from clueless cousins (not to mention the load of unsolicited e-mail you receive each day) can take a substantial bite out | of an already busy day. | What you need is an e-mail strategy. Here are | — seven ways to take control of your jammed in-box. Establish rules. One of the easiest ways to automate filing duties is to create a mail rule — a set of criteria that tell your e- mail client how to sort and file your messages when they arrive. This not only makes your inbox more manageable, but also helps you quickly prioritise your incoming messages. For example, you can use rules to assign colours to different types of mail, so you can quickly distinguish work assignments from family gossip. To access rules in Entourage, go to Tools: Rules and click on New. In Mail, go to Mail: Preferences: Rules. In Eudora and Mailsmith, go to Window: Filters. Regardless of the program you use, the basics of setting up a mail rule are essentially the same. You use If statements to tell your e-mail program how to identify the messages you want to control, and Then statements to specify what to do with those messages. For example, if you have two e-mail addresses — one for personal mail and one for business mail — you might find it useful to separate these messages into two different mailbox folders. Such a filter would look like this: If: Any Recipient is me@personal_address.com Then: Move Message to Personal E-mail Folder For more-powerful filters, you can combine multiple If and Then statements. For example, to make sure you give prompt attention to messages from your company’s bigwigs, you might want to move their incoming messages to a From The Boss folder and play a suitably ominous sound. Aye, aye, boss! A mail rule that alerts you to the presence of messages from higher-ups may save your bacon. <= 6068 Rules qd Description: "Wake Up! i Ca of fling coins ae mi — —— = ae oxo) = me E10 ——== SO Perform the following actions. Ba} to maibox: ([ From the Boss Fa) WO (Basso “Forward Message BA ©: chris@thebeach.org (Move Message Play Sound OoO® OO® ” (Message...) eae) 035 re. Take control of mailing lists. Using rules is also vital if you subscribe to mailing lists — particularly ones that don’t offer digests, but rather copy you on every message sent to the list. Entourage has a handy Mailing List Manager feature (in the Tools menu) that automates the most laborious aspects of managing such lists. For example, it can move incoming list e-mails to a designated folder, break list digests into individual messages, and delete duplicate copies of messages you send to the list. If you don’t use Entourage, you can set up something similar — but much more basic — by creating a mail rule that picks out any message with the list's e- mail address in the From field and moves it to a dedicated mailing-list mailbox. Follow a conversation. Some e-mail exchanges can span weeks and include half a dozen people. You can often get a quick overview of the back-and-forth by sorting your mail by Subject, but this method is far from perfect: I can’t tell you how many of my message threads have started with the subject lines “A quick question” and “Hello.” With Entourage, you have only the sorting method. Mail and Eudora offer more-efficient solutions. In Mail, go to View: Organize By Thread. Mail then groups all your related e-mails — and only the e-mails relevant to this specific thread — under a single heading highlighted in blue. You can view all of the messages in a thread by clicking on the arrow to the left of the highlighted message. To group messages by thread in Eudora, go to Special: Sort: Group Subjects (or just option-click on the message's subject line). Get a better view. Most e-mail programs offer basic sorting options — such as Message Status, Subject, and To. Entourage 2004, however, lets you further arrange your messages into groups — larger categories of sorted messages that you can then quickly collapse or expand. For example, you could use the Groups feature to slim down your Entourage database by eliminating large files from your inbox. Turn on Groups by going to View: Arrange By: Show In Groups. Now when you sort your messages by Size (View: Arrange By: Size), Entourage groups them into categories such as Small, Medium, Large, Huge, and Enormous. To eliminate all of your Enormous, Huge, and Large files, click on the Group header (which selects all messages in the group) and press delete. To further control your messages, you can define how they are sorted within individual groups. For example, you may want to eliminate only some large files: those that are older than a week or that are from certain individuals. To do this, create a new custom arrangement (View: Arrange By: Edit Custom Arrangement) that groups items by size and then arranges items within the group by Sent or by From. Click on OK to save your new arrangement. To apply this view to your inbox, go to View: Arrange By and select the saved custom arrangement. Australian Macworld October 04 036 Find anything fast. Most e-mail clients offer an advanced search option that uses multiple criteria to scan all your stored e- mail. Entourage’s advanced search option even lets you include contacts, notes, and calendar options in the hunt. Apple Mail won't let you search by more than one criterion, but there is a workaround. Create a rule that uses multiple criteria to identify messages and then copies those messages to a special folder. For instance, if you wanted to find all your business-related messages older than seven days that CC’d your co-worker Fred, you'd create a rule that looked like this: If: CC contains Fred Date Received Is Greater Than 7 Days Old Account Is meémybusiness.org Then: Copy Message To Mailbox Fred To apply the rule to a selection of messages, go to Message: Apply Rule. Everything that meets these requirements will appear in your Fred mailbox, which you can delete once you're done. Create e-mail archives. Any good e-mail maintenance plan should include a backup strategy. That way, if a question comes Tip Organise your rules. The order in which mail rules appear is impor- tant. E-mail programs apply rules in the order they're listed. So if you've created a filter that moves all messages sent by Jane Doe to ‘one mailbox and another filter that transfers all messages that came from the Mintie Lovers mailing list to another mailbox, Jane's message expressing her love for Minties will be filtered by whichever rule appears first. If one of your rules doesn’t work, check to see whether another rule higher in the list conflicts with it. WIN THE SPAM WAR Imagine going to your (real) mailbox every day, pulling out hundreds of flyers, and then sorting through them to find the one bill or personal letter you were expecting. For many of us, this is exactly what the spam epidemic has become: a frustrating and time-consuming daily ritual of weeding out offensive and irritating offers so we can get to the messages we actually want and need. To make matters worse, spammers’ tactics are constantly changing — rendering spam- | proofing strategies that worked a year ago all but useless today. Even by conservative estimates, spam now accounts >. for well over half the e-mail sent worldwide. You can fight back — in many cases by using tools you already have. Stopping spam involves much more than just clicking on a check box. A good spam-fighting strategy includes keeping your e-mail address away from spammers, using common sense about reading and replying to spam, and fine-tuning your built-in filter for optimum accuracy. Australian Macworld October 04 up months or even years from now, you'll have an intact, search- able record of the correspondence. Archiving all of your messages at once can be unwieldy. A better approach is to create separate archives of related messages. This way, you can conserve space by backing up only the messages you need. One easy way to create these archives is to filter messages as you normally would while also filing away a copy in a separate, archived mailbox. For example, if you employ freelance workers, you might create a rule that filters their messages to a mailbox for whatever project they are currently working on and sends copies to a mailbox called Quarterly Projects, which you archive four times a year. When you're ready to back up your archive file, just drag the mailbox from your e-mail client (if you're using Mail, Entourage, or Mailsmith) to the desktop to create an mbox file that you can then burn onto a CD. To locate Eudora’s mbox files, open your user folder and go to Documents: Eudora Folder: Mail Folder. Later, if you need to access the information in an archived mbox file, just open it in a text editor or drag it back into your e-mail client. Archive Entourage projects. If you use Entourage 2004's Project Center to group related e-mails, tasks, and documents, you can archive projects via the Export command. In the Export window, enable the Items That Are In The Project option and choose a project from the pop-up menu. To save space, tell Entourage to delete messages once they're archived. Entourage will create an .rge file. To restore the data in this file, select File: Import: Import Information From An Entourage Archive. If you don’t want to permanently return the messages to your mailbox, import them into a new iden- tity (Entourage: Switch Identity) and delete the identity when you're done. Don’t let the spammers find you. so who exactly are these spammers, and what do they want with you? Although some spammers are hoping you'll give away personal information so they can steal your money, most just want to sell you something. Clever hackers write programs that gather potentially valid e-mail addresses, and then they sell these addresses by the hundreds of millions to spammers — often ordinary people hoping to make a quick buck. Spammers know that most of their messages will be deleted or ignored, but they make up for this in volume. If even a tiny fraction of their messages results in a sale, spammers can make a considerable sum. Your first line of defence, then, is to stay off the radar of spam- mers and their address-gathering programs. Guard your address. The easier it is for someone to find your e- mail address, the more likely you'll be the target of junk mail. So avoid publicising your e-mail address on web pages or in news- group postings. If you really must post your address online, turn 037 it into a graphic with no mailto link. If you need to enter an address in web forms for online purchases, contest entries, and the like, consider getting a second address, such as a Hotmail account, just for this purpose. This will let you keep your primary address private and relatively spam-free. Practice the silent treatment. Resist the temptation to reply to spam messages — even to unsubscribe from them. In most cases, no one will read your reply. If it does get through, it simply confirms that your address is valid. In general, you can safely unsubscribe from newsletters and other mailings from legiti- mate companies with which you've done business — but if | you've never heard of the mailer, chances are any Remove Me links are bogus. The same is true of bouncing messages — returning a spam to its sender in hopes of tricking the spammer into thinking that your address is invalid. Savvy spammers can still tell that a message reached its destination. Besides, since spam messages are sent out by the millions, spammers aren’t likely to bother removing invalid addresses from their lists. Turn off HTML. Spammers can tell that you've read their messages by using a web bug, a small graphic that your e-mail client downloads when you display a message with HTML formatting. The graphic's URL contains a unique identifier tied to your e- mail address, so merely displaying the message tells the spammer's server that you've read it. To thwart web bugs, turn off the display of HTML graphics in your e-mail client. By default, Entourage 2004 doesn’t download images unless the sender is in your address book. In Mail, open your Viewing preferences and deselect the Display Images And Embedded Objects In HTML Messages option. If you receive a legitimate HTML-formatted message, you can easily download the images by clicking on the Load Images button in Mail or the Download Pictures link in Entourage 2004. Take advantage of spam filters. Of course, it’s almost impossible to elude spammers completely. This is where your e-mail program's built-in spam filters come into play. Spam filters function take the time to mark it as junk. In Mail, select the message and choose Message: Mark: As Junk Mail. In Entourage, choose Message: Mark As Junk (or press $8-shift-J in either program). Similarly, if your e-mail client mistakes a legitimate message for spam (called a false positive), correct that mistake by marking the message as Not Junk. Introduce it to your friends. Because legitimate messages some- times include the same words and phrases as spam, the best way to prevent false positives is to create a white list — a list of people whose messages should never be marked as junk. Entourage’s spam filter automatically exempts messages from anyone listed in the Entourage Address Book. Similarly, you can have Mail exempt anyone in the OS X Address Book by opening Mail's Junk Mail preferences and selecting the Sender Of Message Is In My Address Book option. Then be sure to keep your address book up-to-date with the names and e-mail addresses of everyone who regularly sends you mail. To add the sender of a selected Mail message to the OS X Address Book, choose Message: Add Sender To Address Book (or press 38-Y). To add a sender to Entourage’s Address Book, go to Tools: Add To Address Book (or press 3£-= [equals sign]). Optimise Mail’s settings. Mail's default spam settings offer a good start to fighting junk mail, but they should be considered just that — a start. There's plenty more you can — and should — do to optimise Mail's spam sensitivity. Go automatic. Mail provides two modes for filtering junk mail. The default — Training mode — simply uses colour to distin- guish suspected spam from legitimate mail. This lets you monitor whether Mail is flagging spam correctly. Once you become comfortable with Mail's choices, you should switch to Automatic mode, In Automatic mode, Mail moves all suspected spam to a Junk mailbox, letting you largely ignore its existence. Despite the confusing names, switching from Training to Automatic mode Better protection. To make Entourage less tolerant of spam, make sure its Junk E-mail Protection setting is High. as e-mail gatekeepers, separating invited guests from the riffraff. Apple Mail 1.3 (included with Panther) and Entourage 2004 | both offer significantly better spam-fighting tools than their | predecessors. In fact, if you're using earlier versions of Mail or | Entourage, I recommend upgrading for the spam improvements | alone. To put these built-in filters to work, you need to train them to recognise the type of company you like to keep — and the type that should be left on the curb. Practice makes perfect. Mail and Entourage use statistical junk- mail filters — programs that try to learn which words and message attributes distinguish spam from legitimate mail. When you identify an incoming message as junk, the filters add infor- mation about that message to a database, making it easier for them to identify similar messages in the future. Likewise, the filters track the attributes of valid messages to avoid marking them as spam. By constantly updating their databases, these junk- mail filters get smarter as you use them and are able to better adapt to the latest spamming tactics. For statistical filters to be effective, you must diligently correct their mistakes. If your e-mail client fails to identify a spam message, Junk E-mail Protection {level Safe Domains } Entourage can move messages that appear to be junk e-mail to a special Junk E-mail folder. ‘What level of junk e-mail protection would you like? ONone Turn junk e-

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