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MACWORLD
The Macintosh
Communicates!
»>» Mac to Mac
»»>» Macto PC
>» Mac to Mainframe
Drexel’s Brave
New World
MacProject
Charts
the Future
The Word from
Microsoft
07
tM
74820'08530
sents the link tha
brings the world
to your desktop.
it}
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MACWORLD
The Macintosh”"Magazine
42
46
July/August 1984
Getting Started
Communications Primer
Cary Lu
An excerpt from The Apple Macintosh
Book explains how to use the Mac for
telecommunications.
Get Info
Lon Poole
Macworld’s tutor answers questions
from readers about the Mac.
State of the Art
The Mac Lines Up with Mainframes
Adrian Mello
The new AppleLine hardware brings
the Mac into big business as a terminal
for IBM mainframe computers.
2 July/August 1984
52
72
Review
Smoothing the Critical Path
Kearney Rietmann
A detailed exploration of MacProject,
new program that helps business
managers plan and track project
deadlines.
The Mac Connects
Larry Jordan
An evaluation of Apple's Modem 1200
and MacTerminal software
combination that enables the Mac to
communicate over telephone lines.
The Word from Microsoft
Paul Hoffman
If you liked MacWrite, you'll be
impressed by the added capabilities
of Microsoft's sophisticated word
processing program.
The Macintosh Between Covers
Evelyn Spire
Macworld's Book Shelf presents a
review of five introductory books
published soon after the Mac's release.
Macware News
Edited by Erfert Nielson
Announcements of the latest
developments in Macintosh software,
hardware, and accessories.
an
—_————
Defining a new mouse
cursor is among the
many applications of
the Mac's QuickDraw
graphics routines re-
vealed in “Open Win-
dow” on page 116,
+
Cobereerrrt
96
108
116
122
130
134
Hands On
Stepping Into the Paint Bucket
Jeffrey S. Young
Further tips for Mac artists designed to
help you go deeper into MacPaint.
The MacWrite Sleuth
Amanda Pellio
A group of cleverly deduced
enhancements for MacWrite that even
Sherlock Holmes would be proud of.
Open Window
Edited by Andrew Fluegelman
An exchange of Macintosh discoveries.
Community
Drexel’s Brave New World
Eva Thury
A photo essay on the excitement
surrounding the Mac's arrival at a
major university.
Travels in the Orient with the Mac
Robert Buderi
Atale of transformers, currents, and
customs as the Mac accompanies a
journalist through Asia.
Macworld Gallery
Edited by Erfert Nielson
An exhibition of Macintosh graphics.
ed
Hire eran
11
14
19
24
141
144
Columns
More Than the Sum of the Mac's Parts
Kearney Rietmann
The Making of a Personal Computer
Milestone
David Bunnell
Note Pad
Jeremy Joan Hewes
Creativity, Computers, and the Chip
_ on My Shoulder
Letters
Macworld View
Edited by Janet McCandless
News and notes for the Macintosh i oanttcicenaeneentill
community. An intrepid investiga-
World Events tor applies uncanny
Edited by Erfert Nielson intuition to exploring
Acalendar of regional and national MacWrite, and un-
events. covers some bidden
passageways. See “The
MacWrite Sleuth" on
page 108.
Index
Advertisers Index
Photo/illustration credits
David Bishop, cover, 28, 34, 65-66, 130;
Jobn Hersey, 97; Michael Jang, 9; Jeffery
Newbury, 47-51; Bill Ravanesi, cover inset,
122-126; Fred Stimson, 108.
Macworld = 3
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Available Fall/1984
FOR MORE INFORMATION,
PLEASE WRITE:
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Macintosh is registered trademark
of Apple Computer, Ine.
Circle 19 on reader service card
4 July/August 1984
MACWORLD
Editorial
Hor-in-Chief: Andrew Fluegelman
Rditor: Kearney Rietman
Associate Editor: Daniel Farber
Assistant Editor: Adrian Mello
Editorial Manager: Janet McCandless
Editorial Assistant: Erfert Nielson
Copy Editor. Jefirey Bartlett
Contributing Editors: Lon Poole,
Jeffrey S. Young
Art & Production
Associate Publisher: Jacqueline Poitier
Designer: Marjorie Spiegelman
Art Director: Bruce Charonnat
Senior Production Manager: Frances Mann,
Production Manager: Lee R. Trevino
Editorial Production Manager:
Ellyn Hament
Associate Designers: Dennis McLeod,
Monica Thorsnes
Design Assoctates: Darcy Blake, Molly
Windsor-McLeod, Donna Sharee
ng Traffic: Clare Bouey
Publishing & Sales
Publisher: David Bunnell
Ad Director: Rox Conklin
National Sales Manager: Benny Rigby
Eastern Account Manager: Vince wey
Circulation
Associate Publisher: Cheryl Woodird,
Direcior Single Copy Sales: George CI
Subscription Director: Carma Winfrey: Hayes
Deater Sales Manager: Bill Cox
Communications
Manager; Noreen A. Browning
Special Projects
Director: Susan Keller
Administration
Director: Janet McG
——_—
Corporate
PC World Communications, Inc
David Bunnell Chairman
Bartlett R. Rhoades President
Andrew Fluegelman Vice Pre:
Jacqueline Poitier Vice President
Cheryl Woodard Vice President
dent
Volume 1, Number 3
July/August, 1984
Macworld™ (ISSN 0741-8647) is published 6
times a year: February, May/June, July/August,
September/October, November, and,
December by PC World Communications,
Ine,, 555 De Haro St. San
94107, Effective November 1984 Macworld
will be published monthly: Subscription rates,
for the US, and Canada are $30 for 12 issues,
$50 for 24 issues, and $70 for 36 issues,
‘orders must be paid in US, funds.
‘Outside the US. and Canada subscriptions
must be prepaid in US. funds with additional
postage at $12 per 12 issues for sucta
‘of $60 per 12 issues for airmail. For
subscriber service questions ca
S170 (in lows 800/532-1272) or
write: Subscriber Services, PO, Box 20300,
field, NJ 07621. Application to mail at
Second Class pending at San Francisco,
POSTMASTER: Send address changes to
Macworld, ¥O. Box 20300, Bergenfield, NJ
1 business offices: 555 De Haro
San Francisco, CA 94107, 415/861-3861,
Macworld is a publication of PC World
Macworld is an independent journal, not
affiliated! in any way with Apple Computer,
Ine,
Apple and Mac are trademarks of Apple
Computer, Ine, Macintosh is at trademark
licensed to Apple Computer, Inc
‘The following are trademarks of PC World
mmunications, Inc: NotePad, Macware
News, Open Window; Macworld Gallery,
Macworld View. Macworld is a member of the
CW Communications/ine. group, the world’s
gest publisher of computer-re
information. The group publis!
ter publications in 19 major countries,
Nine million people read one or more of the
group's publications each month, Members
of the publication group include Argent
Computerworld! Argentina; Aust
Australia Computerworld, Australian
MicroComputer Magazine, Australian M
World and Directories; Brazil: DataNeus,
MicroMundo; China: China
Computerworld, Denmatk;
mputerworld! Danmark, Microverden,
‘inkind: Mikro; France: Le Monde
Informatique, Golden (Apple), OPC (IBM),
Germany: Computerwocbe,
Microcomputerwelt, PC Neelt, Software
Market, GW Edition/Seminar, Computer
Business, Commodore Magazine; lly:
Computerworld tala; Jap;
Computerworld Japan, Perso ComWorld;
Mexico: ComputerworldiMexico,
GompuMundo; Netherlands: CW Benelux,
Micro! Info; Norway: Computerworld
Norge, MikroData; Saudi Arabia: Saudi
Computerworld, Singapore: The Asian
Computerworld; Spain: Computerworld?
Esparia, MicroSistemas; Swede
ComputerSweden, Mikro-Datorn, Min
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Management, Computer Business Europe:
United States: Computerworld, Hot CoCo,
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MARKET WORLD, Microcomputing, PC
World, PCr World, Run, 73 Magazine, 80.
Micro.
ia
Printed in the United States of Ameri
Cope. ©1984 PC World Communications, Inc
Sees |
MacWork/MacPlay
Lon Poole
acWork/
MacPlay is a gallery of ideas
for home and business on
the personable Macintosh.
Lon Poole, author of the
popular Apple II Users Guide
and “Get Info” columnist for
MacWorld, brings you 24
original projects for using
the Macs most popular
application software:
MacWrite, MacPaint and
Microsoft Multiplan. Practi-
cal...inventive...and loads
of fun.
$18.95
Available: August
MICRGSOFT.
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Microsoft Press
Presentation
Graphics on the
Apple® Macintosh"
Steve Lambert
step-by-step
guide to using Microsoft's
extraordinary Chart pro-
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previous computer or
graphics experience, you
can create dazzling presen-
tation graphics for corporate
and professional use ina
matter of only minutes.
$18.95
Available: June
Presentation
Graphics}
MACINTOSH
The Apple®
Macintosh™ Book
Cary Lu
ary Lu observed
the creation of the Mac first-
hand and takes you behind
the scenes with this compre-
hensive guide to how the
Mac and its software work.
You see exactly what you get
—all in the friendly, visual
style of the Mac itself. A
unique insider's view of this
historic advance in com-
puter technology.
$18.95
Available: Now
10700 Northup Way _ Bellevue, WA 98004
Available wherever fine books are sold.
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Kearney Rietmann
More Than the
Sum of the Mac’s Parts
The people at Apple who cre-
ated the Macintosh have left a
personal stamp on both its.
hardware and software. In-
cribed inside the Mac's case,
for example, are the signatures
of the people on the develop-
ment team (see “Macworld
View,” May/June). When you
open MacPaint, an author
credit—“MacPaint by Bill
Atkinson”—appears briefly on
the screen. And the first time I
chose the About MacPaint op-
tion, I was pleasantly surprised
to see a MacPaint portrait of
the person who wrote the
program.
A program seems more per-
sonal when you know some-
thing about its creator. I won-
der if some day we'll choose
our computers and our soft-
ware by who the hardware de-
signer or the programmer is.
We select books and designer
clothes because we like their
creator's personal stamp, SO
why not computers and
programs?
Just as Apple has its Macin-
tosh development team, at
Macworld we have what we
call the “Macworld Task Force,”
made up of six (sometimes
seven) people: me, the Editor;
Associate Editor Daniel Farber;
Editorial Manager Janet
McCandless; Assistant Editor
Adrian Mello; Editorial Assistant
Erfert Nielson; and Copy Editor
July/August 1984
Jeffrey Bartlett. When we're
lucky, we can count on the s
enth member of the Macworld
team, Andrew Fluegelman, our
Editor-in-Chief. Macworld
readers know his writing from
“Word Processing's New Look”
(Premier issue) and “The Com-
pleat Disk Juggler” and “Explor-
ing Microsoft Chart" (May/June
issue).
Daniel Farber was one of the
first people to start working on
Macworld. When you need tips
for working with the Mac, he
one of the best to ask. Having a
background in literature and
that the Mac
changed his view of computers.
He had kept his distance from
other computers, but working
with the Mac he has realized
that computer technology can
be shaped to meet the needs of
people.
Dan advises Mac owners not
to assume that they can be-
come experts on the computer
ina few hours. He compares
exploring the Mac to learning a
foreign language. You can
quickly learn enough vocabu-
lary and grammar to develop
“ Ils” in a language,
survival skills
but the ability to express your-
self in all its nuances comes
only with extensive practice in
real-life situations. Dan be-
lieves it’s worth the effort to get
to know the Mac insicle out; that
y you'll learn how to adapt it
more creatively to your work
style.
researches and writes “Mac-
world View,” keeps track of arti-
cle ideas and assignments, and
handles various administrative
tasks such as paying authors.
Janet predicts that the Mac
will change the ways its owners
work and think. To her, the
Mac’s transportability means
that the boundaries between
home, business, and educa-
tional computing will dissolve.
People will use the computer at
the office or at school and then
take it home with them.
Janet hopes that people who
have Macs at home will com-
municate electronically with
other Mac owners and with
large data bases and informa-
tion services. She thinks that
people don’t even realize yet
the extent to which the per-
sonal computer will alter the
y communities create and
distribute information.
tant Editor Adrian Mello
its Macworld arti-
cles. His article on AppleLine
appears in the State of the Art
section of this issue, Adrian
thinks that Macworld supple-
ments the Mac's design philos-
ophy of ease of use. The Mac
has confirmed Adrian's belief
that computers should be
adapted to suit human beings,
instead of the other way
The Macworld editorial staff takes a
five-minute break between issues.
Left to right: Adrian Mello, Janet
McCandless, Kearney Rietmann,
Jeffrey Bartlett, Andrew Fluegel-
man, Erfert Nielson, Daniel Farber.
around. He appreciates that the
Mac’s creators designed com-
puter technology to match
people's work and recreation
habits.
‘To Adrian, the Mac's most im-
pressive feature is the user in-
terface, which makes it easy to
switch from one program or
application to another. Because
the commands for one pro-
gram function like those for
other programs, people can go
right to work with new soft-
ware. This feature will encour-
age people to buy more soft-
ware and try more applications
than they might if they had to
learn command.
cedures for
Having a B.A. in Fine Arts
from the University of Colorado
and five years of experience
copy editing computer books,
Editorial Assistant Erfert Niel-
son is the perfect curator for
the “Macworld Gallery.” To pre-
pare the Gallery, Erfert chooses
8 to 10 MacPaint drawings
from the 50 or so submiss!
she receives for each issue.
After making her selections,
she contacts the
edits their descriptions of the
techniques they used in their
drawings. She hopes that Gal-
lery readers not only enjoy
looking at the drawings but try
to incorporate the techniques
in their own MacPaint docu-
ments. Erfert also oversees:
“Macware News” and “World
ind when magazine
“aw near, she lends
a hand at copy editing.
‘To Erfert, the Mac is a practi-
cal computer, but it also con-
veys a lighthearted spirit. She
has found that Mac owners are
an enthusiastic group of people
who enjoy using their comput-
ers. Working at Macworld gives
Erfert an opportunity to ex-
change information with mem-
bers of the Mac community.
Jeffrey Bartlett is Macworld’s
Copy Editor. A former college
teacher who has a Ph.D, in En-
glish, Jeff is qualified to edit
Macworld articles, doing quick
rewrites and checking gram-
mar, spelling, punctuation, and
other points of style. He notes
that just as the Macintosh has a
standard user interface for each
program, Macworld has a
“house” writing style; part of
his job is tailoring articles to
fit it.
Jeff thinks that the Mac en-
courages teamwork at the mag-
azine. Our list of upcoming ar-
ticles (called the status sheet),
for example, is kept on disk in a
MacWrite document. The edi-
tors make changes to their
printed copies of the status
sheet as they progress in writ-
ing and editing articles. Peri-
‘ally, someone updates the
disk and circulates printouts of
it to the other editors. Because
Macworld authors write their
articles on the Mac and send
them in on disk, Jeff does some
copy editing right on the disk.
After the editing is finished, the
disk is turned over to the maga-
zine’s telecommunicators, who
send the article electronically
to the typesetter.
For even the best computers,
people provide the insights and
creative applications that make
the machine successful. A com-
puter, a program, or a magazine
is more than just the sum of its
parts. The product reflects the
combined efforts of all the
people who make it. 0
Kearney Rietmann is the Edi-
tor of Macworld. Before join-
ing the Macworld team, she
was the Editor of Special Edi-
tions for PC World.
Macworld 9
David Bunnell
thousand Sinclair 1000s before
suddenly discontinuing them,
and Texas Instruments sold
about a million TI 99/4 home
computers before abandoning
the line. In this business, 2
standard is set not by quantity
but by the ability to generate a
software base—which is im-
possible in 3% months. Now
that the deadline has passed,
the Mac can proceed with the
business of carving its initials
on the industry's wall by meet-
ing users’ demands with a vari-
ety of peripherals and applica-
tions software.
As of now, the Macintosh is
not flawless: it is too much lim-
ited by its current memory and
disk storage capacity to main-
tain the rampant interest it has
spurred. For a 32-bit computer,
the Mac’s functional operation
in many ways falls short of
being the promised sweetheart
of the industry, Just getting a
disk to eject takes an eternity
and is often baffling—and irri-
tating—to anyone who has
previous personal computer
experience. Mac owners are
adaptable and patient to a cer-
tain extent, but until these
problems are solved, the com-
puter is on questionable
ground.
The emerging success of the
Mac is reflected by the steady
increase of new product adver-
tising in Macworld and by the
amazing amount of Macintosh
software development. The first
product wave should hit in the
fall, when we can expect a mul-
titude of software introduc-
tions from developers who
were fortunate enough to ob-
tain Macintoshes before the
nnouncement. By Janu-
7 1985, there should be at
least 100 serious application
12 July/August 1984
programs running on the Mac.
The number of programs is a
truer test of the Macintosh’s.
longevity as a new standard
than is the number of Mac
sold by May 3. If there aren't at
least 75 application packages
by the end of 1984, the ge
mination effort will have failed
and Apple can forget it.
Along with software devel-
opment, we need to see hard-
ware improvements, including
the ability to use the Mac with a
letter quality printer. Jobs
claims that Apple is listening to
the marketplace. If this is true,
the Mac has the potential to be
great—512K of RAM, Steve,
please!
As publisher of Macworld,
naturally | have confidence in
the Macintosh; | expect its cur-
rent deficiencies to become
merely bac memories—
trashed along with the Radio
Shack TRS-80 cassette tape file
storage system. We believed
that the Mac was a safe gamble
the first day we saw it, and our
faith remains fervent. To coin-
cide with the impending flood
of Mac enhancements, Mac-
world will be published on a
monthh beginning with
our November issue. This in-
creased pace will help keep
our readers aware of new prod-
ucts as well as new ideas as the
Mac matures.
Meanwhile, those of us who
purchased Macs during the first
100 days have something to be
proud of: we are pioneers who.
have worked through the initial
criticisms and doubts to build
the foundation for the Mac
dream. Perhaps someone
should establish a 100-day
club—with membership lim-
ited to those who can prove
they purchased a Macintosh
before May 3, 1984, 0
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Available for Macintosh, registered trade-
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Le
The highest c squall case built specifically
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Now your Macintosh Computer
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The MacTote computer case is clearly
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Padded, Velcro handle (no snaps);
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Zippered pouches for disks or
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Zippered pouch for accessories,
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OMNIS 1, OMNIS 2, and OMNIS 3 are
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OMINIS.
The Database
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Compare the OMNIS family, Europe's best-selling microcomputer database software, with these database products
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Max. Built-in Customized
Retail | Records | Fields per}Open| char. | Letter/tabel [Calculation | menus & | User DIF Multi-user|
price | pertile | record | files|perrecord| merge fields messages_| interface | compatible | Hardware | _LAN
OMNIS 1 $95 | unlimited 120 1 3000 yes yes no menu yes 1,2,3,4 yes
PFS-File” 120 32k 32 1 1600 no no no menu no 1,2.3,4 no
PFS-Report 120 -0- -o- | -o [ -o no |Report only no menu no 1.2.3.4 no.
OMNIS 2 195__|untimited* 120 1 9600 yes yes no menu yes 1,2,3,4,5,6 yes
Database
Manager Il 295 |unlimited"| 40 1_| 2400 no yes no menu yes 1.2 no
DB Master" App. | 350 | 250K 100 1 1020 no yes no menu yes 3,4 no
'eM | 595_| 100k 250 1_ | 3000 no yes no menu no 12 no
OMNIS 3 295 | unlimited | 1440 12 25000 yes yes y menu yes 1,2,3,4,5,6. yes:
dBase"! 695 65K 32 2 | 1000 no yes yes comm yes 1,2,3.4 no
CONDOR"3 650 64K 127 6 | 1024 no yes no comm no 1,2,3,4 no
R:BASE*
4000 495 | unlimited | 400} 40 | 1530 no yes yes menu yes 12 no
“Limited only by disk capacity Chart compiled from published information AREER rtrrtenteeteetenrentetente
1-1BM PC 4—Apple Ill I ORDER FORM I
2—IBM XT 5—Macintosh 1 Please rush more Information. I
3—Apple HIE e—Lisa O Please rush: ___ OMNIS 1 program(s) I
I —_— OMNIS 2 program(s) ____ OMNIS 3 program(s) 1
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| GVISA DO MasterCard Acct, No, :
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Now available for Macintosh! I 1
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Software Corporation, 2655 Campus Drive, Suite 150, San Mateo,
CA 94403, (415) 571-0222.
Corporation
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Macintosh and The Apple Logo are registered trademarks of Apple Computer, Inc. Circle 22 on reader service card
Letters
A Critical Eye
Congratulations on your early
issues. | found Macworld #1
more useful and practical intro-
duction to the Macintosh than
several of the hurriedly pub-
lished books now on the mar-
ket. Overall, however, your
premier number was too
“cheerleadery:” You say that
you're not affiliated with Apple
Computer, but your breathl
tone of approval makes one
wonder,
1 hope that future issues will
take a more balanced and criti-
cal point of view toward the
Mac. It is by no means a perfect
machine. The helpful article on
its tedious disk swapping pro-
cedure [“The Compleat Disk
Juggler,” Macworld, May/June]
isa step in the right direction,
Vicki Marasco
Dalla
Printer Problem
Your tutor’s verdict on the lim-
ited state of printing on the Mac
[“Imagewriter or Nothing” in
‘Get Info,” Macworld, May/
June] is all too true. I need let-
ter quality output from a
printer; probably many other
people do too. High resolution
on the Imagewriter is good, but
it’s still dot matrix, and anyone
can tell that from letter quality.
Tl bet I'm not the only one
who's holding off on buying a
Mac until I see evidence of
compatibility with daisy wheel
printers.
1 like what I've seen at my
Apple dealer and in your maga-
zine, but I'm puzzled by some
obvious lapses in planning for
the Ma e in everyday ap-
plications.
Jobn Poindexter
Valdosta, Georgia
Apple has plans to support
daisy wheel printers in the
near future.—Ed.
Programming is Work
So far you have shown us the
Mac’s flash and its attractive-
hess to people just starting to
use computers. But you
know, the Macintosh is not
meant to be a home computer
like the Apple 1, it's too expen-
sive for that. The Mac will re-
quire a wide range of practical
applications to make ita real
SUCCESS, aS: well as program-
ming languages. What I want to.
know is, will development lan-
guages be available in the near
future? Will you cover them in
detail? Ultimately, the Mac will
have to put those good looks to
work,
George Graves
San Jose, California
The Mac is ready to get its
hands dirty, and so is Mac-
world. As of press time, Micro-
soft BASIC, Macintosh Pascal,
and MacFORTH are in retail
stores. For our coverage, see
“Macintosh Pascal Preview”
(Mayijune].—.
Arrested Development
I'm impressed by Macworld, its
layout, and the computer un-
ying it. However, your $4
price seems a bit steep. I think
that the basic Mac is a litle
short on RAM. The lack of color
may prove to be more of a
drawback than expected. And
one can't be pleased with Lon
Poole’s observation [The 64K
Treasure Chest,” Macworld,
Premier issue] that “most se-
rious programmers will write
Mac applications on a Lisa de-
velopment system.” If so, all but
the major software developers
will be prevented from enter-
ing the game at this time.
Patrick Banchy
New York City
To Buy or Not to Buy
Apple has a fine computer in
the Macintosh. Their marketing
strategy, however, seems de-
signed to foster high levels of
buyers’ remorse.
After carefully surveying the
options, I decided that the Mac
is the machine I want. I w
ady to pay cash and carry it
home. But not so fast! | was.
quickly made aware of an al-
location scheme and a delay of
4 to 6 weeks. 1 made a down
payment and prepared to wait.
Very soon, some dealers
began to bundle software
(MBASIC or Multiplan) imo
the price, and the local univer-
sity announced that a deal had
been struck with Apple to sell
Macs to their students indivi-
dually for $1100.
Realizing how unstable the
pricing was, I cancelled my
order and got my money back. I
may still purchase a Macintosh,
but for now I will watch until 1
have an idea of what it is truly
worth. Better yet, | may wander
over to the university
Robert A. Pekich
Redmond, Washington
Macworld 19
Letters
An Infinite Mistake
I was very surprised to see that
Bill Gates, Chairman of the
Board of Microsoft, doesn’t
know wh turing machine is.
Turing machines are one of the
foundations that theoretical
computing science is based on.
By definition, such a machine
has infinite memory, and for all
practical purposes (though not
literally) one may assume that
computers are equivalent to
turing machines.
Rico Micallef
Vancouver, Britis
Columbia
A number of readers pointed
out that a turing machine was
incorrectly described as hav-
ing a finite amount of mem-
ory in “Polishing the Mac”
[Maeworld, Premier issue]. We
misquoted Bill Gates, who
knows well that a turing ma-
chine has infinite memory.
—Ed.
Paint Correction
In Jeffrey Young's article on
MacPaint [“MacPaint: The Elec-
tronic Easel,” Macworld, Pre-
mier issue], there seem to be
discrepancies in the wording of
two procedures. On page 58
(second paragraph, third line),
command key” should read
“Option key.” Four lines later,
“by selecting an object” should
have “with the lasso” added to
it. If L select an object with the
rectangle, the procedure
doesn't work.
John Guar
Morgan Cit)
‘0, J
Louisiana
One Man's Boycott
I purchased a Mac recently,
along with all the available soft-
ware. Apple's software is fabu-
lous, even better than I
pected. Microsoft BASIC is
very useful, despite some
minor flaws, and Medtiplan
seems to wor cept for
bugs. However, Microsoft's
copy-protection defeats the
Macintosh concept of ease of
use. You can make copies, but
to use one you must insert the
master disk each time you start
it up.
I returned Medltiplan and de-
manded a full refund. I will not
purchase any Microsoft prod-
ucts—nor those of other soft-
ware firms—that use copy-
protection schemes. | urge
everyone purchasing software
to buy only items that can give
them the freedom and flexibi
ity to copy and back up their in-
vestment of money and time,
Andrew A. Koran
Bartlett, Tennessee
few
A Vote for the Mac
Ina few months of existence,
the Macintosh has received a
great deal of attention. Some
people call it the greatest in-
vention since the telephone and
say that it will revolutionize the
computer industry. Others say
it's severely limited and nota
serious machine. Their com-
ments seem as confusing as a
political debate in which the
candidates sling mud at each
other and never address the
real issues.
20 July/August 1984
The only way I could find out
if the Mac was any good was to
try it myself I did, and came to
the conclusion that it’s a terrific
machine. And by the way, Afac-
world has done well to stay out
of the squabble of pros vs.
cons—just keep giving us the
facts.
Ed Verde
Fort Lauderdale, Florida
Multiplan Blamed
A purchased a Macintosh in Feb-
fer studying the market
carefully for six months. One of
my primary needs was spread-
sheet analysis. When I used Mi-
crosoft's Multiplan on the Mac,
1 was sold.
Everything worked fine until
I went back to a Mudtiplan fi-
nancial program | had set up a
few days previously. To my d
may, a bomb with a lit fuse ap-
peared on the screen with the
message, “A major system error
has occurred”: the world’s easi-
est-to-use computer doesn’t
have decipherable error codes.
To make matters worse, only
the option to restart the dis
would worl
It took two weeks for my
dealer to figure out that Mzdlti-
planw t fault. Here Lam
with a $3500 investment that
won't do the work | bought it
for. Another case of getting the
product out before it ready.
Asa consolation, | am using
MacWrite with great success;
the Mac itself is a wonderful
tool. It's too bad that Microsoft
has tarnished the image
alre:
Michael H. Moore
Richmond, Virginia
Apparently, you experienced
the same problem as a num-
ber of other users. Microsoft
has fixed it in the updated ver-
sion (1.01) of Multiplan, which
is being sent free of charge to
all owners who returned their
registration cards. If you are
still using version 1.00, follow
the procedures listed in
tiplan Warning” [
Macworld, May/June),
Microsoft encourages users
who have problems that can't
be solved by product docu-
mentation to call their help
hotline, 206/828-8089. You
may also send a description
of the problem to Attn. Micro-
soft Product Support, Micro-
soft Corporation, 10700
Northup Way, PO. Box
C-97200, Bellevue, WA
98009.—Ed.
should be mailed to
Letters, Macworld, 555 De
Haro St, cO, CA
94107, or sent electronically
to CompuServe 74055,415 or
Source STE9OS8. (
ClickArt.
AClassic Addition
to Macintosh Software.
Art for the Rest of Us
ClickArt™isn’t software you have
to learn. It’s a file of art, ready for
use on demand. Click. Michelangelo's David
appears on the screen. Add a fig leaf, It's
simple. Looking for something more contem-
porary? Choose from a collection of cars,
skylines, cartoons, animals, arrows, borders —
over 100 drawings for use with MacPaint™ or
MacWrite™ Professional artists created the
images so that you don't have to.
Enlighten your Macintosh
You'll have to admit that part of the reason
you bought your Macintosh is to have fun with
it. ClickArt makes it even more fun by taking
: full advantage of
the great graphics of the Macin-
tosh and showing offits power.
Available NOW
To find ClickArt, don’t go to. a museum. ..yet. Go to your
local computer dealer. If you already have a copy of ClickArt,
you'll be happy to know that more
ClickArt products are on the way. And
the best part is— adding ClickArt to
your collection costs a mere $49.95.
That's a small price to pay for a classic,
ClickArt
Personal Graphics
Jor the Macintosh
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415/962-0195
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MacPaint and MacWnte are trademarks of Apple Computer, ta.
ClickAntisa trademark of T/ Maker Company
sy N You can use the drawings
as they are, or use them as a
starting point for your own cre-
ativity. Add excitement to your
party invitations, announcements,
flyers, or spruce up your reports
with illustrations and symbols.
ClickArt is for people who have the creative urge to draw
but lack the time, patience or experience
to produce good illustrations.
ClickArt gives the non-artist
(or impatient artist) the ability
to produce a masterpiece.
Point, Click, Create
Have some fun moving, shrinking, expanding, distorting,
altering, adding, deleting. Add words, add borders, and
combine different images. And watch your personal, school
or business communications come alive.
Circle 29 on reader service card
Introducing a pocketful of miracles.
It's the new BASF Qualimetric™ 3.5" Micro
FlexyDisk” Its name is a lot bigger than its size,and
alotsmaller than its capacity—one astounding me;
byte. Our new Micro fits into more than shirt pockets.
Itfits into several of the hottest new small portable
personal computers—like Apple™ Computer's new
Macintosh™ and Lisa™ 2 and Hewlet-Packard’s HP-150
reen PC.
The Qualimetric part is what makes our Micro
FlexyDisk different from the others that will inevi-
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—
Macworld View
News and notes for the Macintosh community
Edited by Janet McCandless
Macworld View reports on
new developments in Macin-
tosh technology. We will cover
items of interest to Mac users
and predict industry trends,
We talk with programmers
and hardware developers, at-
tend trade shows, and keep an
ear out for Mac-related news.
Macworld View welcomes con-
tributions from readers. We'll
pay up to $50 for the items we
use. Please include your
name, address, and phone
number with your contribu-
tions; send them to Macworld
View, 555 De Haro St, San
Francisco, CA 94107.
Selling and
the Campus
The University Consortium
Program is officially closed, its
membership restricted to the
24 universities that committed
themselves to the program be-
fore the Macintosh was re-
leased. But other colleges (and
high schools) need not feel left
out in the cold, according to
Burt Cummings, Apple's pro-
gram manager for university
sales, Apple plans to continue
to offer a special purchase
agreement to universities,
using a discount pricing sched-
ule that varies with the extent
of each university's commit-
ment to the Mac. Apple's long-
standing educational marketing
program, which in the past has
focused on the Apple I, will
now also facilitate getting Mac
into high school classrooms.
There have been rumor
the Consortium Program will
produce a “black market" in
Macs, with students buying
cheap and selling expensive, or
ends outside their
buying for
Burt Cummings says that Apple
Computer bas faith in students. The
University Consortium Program re-
flects Apple's appeal to youth and
experimental ideas.
24 July/August 1984
that
university. Apparently, this s
nario has not materialized.
Each student is allowed to pur-
chase only one Mac, and Apple
believes that the student
keeping and using them. Se
eral industry-related nes
that posed the question are re-
ceiving a backlash of letters de-
nying it. And ultimately, Cum-
mings “We have faith in
students, We expect a few bad
eggs, but the students know
this is an experimental pro-
gram that they're privileged to
be part of. They don’t want to
see it jeopardized.”
Because the university acts
middleman (actually resell-
ing to students the computers
the school has bought from Ap-
ple), it can monitor compliance
with conditions of the pur-
chase. As part of the sales
agreement, each buyer is re-
quired to sign a statement that
he or she will not sell or lease
the Mac for two years, AUsome
schools, violators are subject to
a large fine and expulsion from
school. In addition, peer pres:
sure may have an inhibiting e'
fect on the black market. How
would you like to see yourself
identified in the student news-
paper as the one who caused
your school to be dropped
from the discount program?
Reports of dealer opposition
to university discounts may
also be premature. As one
dealer told us, “We'll lose some
of the initial Mac sales, but most
of those people might not have
bought a Mac otherwise, And
it's to our advantage to haw
-made market for the
hardware and software from
third-party manufacturers that
will be coming out”
Quality in
the Box
When it announced the Macin-
tosh, Apple also declared its
commitment to quality control,
The company has attempted to
follow up this policy as it has
increased production to 1500
units a day, Atthe moment, Ap-
ple seems to be falling short of
its goal of “a less than 1 percent
chance of defects” during each
machine's lifetime.
John Otterstedt, production
manager at Apple's Fremont,
California, factory, reports, “By
industry standards, we're expe-
riencing a failure rate of ap-
proximately 2 percent, We have
stopped shipment on some sy
tems that didn't meet our high
quality standards,”
A recent problem involved
discoloration of the CRTs,
which were manufactured by a
subcontractor, “We first saw it
in the burn-in chambers,” Ot-
terstedt says. “We shut down
the production line to evaluate
what we were seeing. As it
turned out, the discoloration
was related to the phosphorus
in the tube itself” Apple culled
the defective units and re-
sumed production,
To extend quality control
procedures, the factory k
tiated an “out-of-the-box” s
tem chec! fe pull a random
sampling of units, take them
out of the box, plug them in,
and use them as a customer
would,” explains Otterstedt. In
order to analyze the Mac's per-
formance, the factory is
monitoring feedback from
dealers and customers.
Even Apple's continuing
efforts to strengthen quality
control are little consolation to
the owner of a Mac that mal-
functions. If this happens, you
must follow warranty pro-
cedures and return the Mac to
the dealer you purchased it
from.
Driver Bill Anderson poses with the Mac inside the BMW
331 that bis team
took through the One Lap of America rally. The Mac helped the rally drivers
calculate essential time and speed requirements.
Coast to Coast
and Back
For a new generation of auto
racers, Customizing a car in-
cludes hooking up a power line
toa Macintosh. Bob Weber, Bill
Anderson, and Bill Hawk went
to Otto's BMW for a 1984 BMW
7331, to Uniroyal for tires, and
then to Perseus Systems Corpo-
ration for a Maci Phey
powered the Mac by running a
line to it from the car battery
and used a standard inverter to
convert the battery's 12 volts
DC to the 120 volt: (60 cy-
cles) that the Mac requires.
They used Multiplan to project
their time and speed across the
8800-mile course of the One
Lap of America rally that began
in Darien, Connecticut, on
s for the rally noted
arrival times at checkpoints
along the route. The drivers
used the checkpoints to moni-
tor their progress and to update
their projections with actual
odometer readings. “As we got
closer to a checkpoint,” say
Bob Weber, “we'd use the cal-
culator to take readings of the
odometer, the distance to go,
and the time left. We then came
up with the required speed and
reported it to the driver”
When asked why the drivers
chose a computer over a hand-
held calculator, Weber replied
that the Mac offered more fle
bility and power. The drivers
could view the entire schedule
on the Mac screen and update
or even reprogram the work-
sheet between checkpoints. In
the next few years, rally parti
pants may think no more of in-
stalling a portable computer
than many drivers today do of
installing or removing c
players.
Lisa 2 and
MacWorks
One way to add muscle to Mac-
intosh software is to run it on
the Lisa 2. Now that MacWorks,
the program that enables the
Lisa 2 to run Mac software, has
been released, Lisa owners can
run applications that require up
toa full megabyte of memory
and take advantage of the Li
larger screen. MacWorks ac-
cesses the profile drive of the
Lisa 2 and the hard disks of the
Lisa 2/5 and Lisa 2/10. At press
time, Randy Battat, Lisa product
manager, indicated that a new
version of the Lisa Office Sys-
tem is also being developed.
The update will offer func-
tional enhancements to each
application and more integra-
tion between applications.
Macworld = 25,
Macworld View
Mac Software
Revisions
As reported in our last issue,
enhanced versions of the Mac-
Write/MacPaint and System
disks are now available at Apple
dealers. During the upgrade
period (May 15 through July
15), you can take your System
and application disks to your
dealer, who will copy the new
versions onto your disks free of
charge.
The MacWrite/MacPaint disk
now contains the Write and
Paint applications, the System
Folder, Disk Copy (which cop-
ies an entire disk in four
swaps), Empty Folder, and Sam-
ple Memo, with 68K remaining
Disk Copy Font Mover Fonts
on disk. The System disk in-
cludes System Folder, Disk
Copy, Empty Folder, Font
Mover, and the Fonts file.
Another new enhancement
is Set Startup in the Special
menu, which enables you to en-
ter an application immediately
instead of selecting it from your
desktop and waiting for it to
Special
Clean Up
Empty Trash
Krase@ Hisk
Set Startup
The Set Startup command allows
you to specify a startup applica-
tion other than the Finder (such
@s MacPaint or MacWrite),
open. You begin by selecting an
application and then choosing
Set Startup. You will go directly
into the application the next
time you start up the disk. If
you want to start your disk from
the Finder, open the System
Folder, select Finder, and then
choose Set Startup.
Copying an entire disk has.
been simplified by the addition
of a new application called Disk
Copy. This application has its
own icon and is filed in the Sys-
tem Folder, When you open the
application, you are prompted
to insert the disk you wish to
copy in the drive. Four disk
swaps transfer the information
from one to another.
Apple has been redesigning
the Write/Paint fonts. The re-
sults include cursive and pic-
torial fonts, new font sizes, and
a Fonts file to store fonts you
seldom use. Now you can opti-
mize available disk memory
removing fonts from the Sys
tem file (the file that conta
the fonts you see when you
open an appli n) to the
Fonts file. In the new release,
San Francisco 18 and ‘Toronto 9,
12, 14, 18, and 24 have been
moved from the System file to
the Fonts file. Font sizes 10 and
20 have been added to the Sy
tem file for the Geneva and
New York fonts.
When you open the Fonts
file, you will find, in addition to
the fonts moved from the S|
tem file, a new font size for New
York (36) and two new fonts.
The first new font is a cursive
font, Los Angeles. The second is
a pictorial font, Cairo, All the
options in the Style menu can
be used to customize pictures
produced by Cairo.
By using the Font Mover and
the Fonts file, you can stream-
line your application disk by as
signing to the System file the
fonts you use most frequently.
26 JulyAugust 1984
in System file
Font Mover
in Fonts file
Disk Space: 5344 bytes
Athens-18 a Help Cairo-18
*Chicago-12 Los Angeles-12 [_]
*Geneva- 9 F<<cop yc] Los Angeles-24
Geneva-10 i New York-36
*Geneva-12 San Francisco-18
Geneva-14 Toronto- 9
Geneva-18 S| Quit Toronto-12
Name: Cairo
Point size: 18 MP ye
* required for system use
You can move fonts from the Fonts file to the System file and vice versa.
This feature enables you to customize your disks and optimize
Los f{ngeles SSS
The latest in trendy typefaces for the Macintosh
is named for Tinse! Town—-tlos Angeles.
Of fo @ cursive font, and leaks best i 12 ar
24 pOlAT. cor merasring racute,
Wy asing the Style mend OPPons 7a
enhanee ite appearange.
abedefghi jkimnapgrstavw xyz 1234567890
ABCDEEGHIIKLMNOPARSTUVW XYZ
is, copy both the Font
Mover and Fonts file onto your
application disks. If you copy
the Font Mover and the Fonts
file to your MacWrite/MacPaint
disk, remove the Paint file be-
finished with the font selec-
tions, you can copy the Paint
file back onto your MacWrite/
MacPaint disk from your Mac-
Paint disk. While this may in-
volve additional disk swaps, it
will ensure that you have
enough memory available to
change fonts in the System file.
You can also obtain a Paint
disk reconfigured to allow
more available memory (135K)
for Paint documents. The disk
includes MacPaint, System
Folder, Empty Folder, and Disk
Copy. MacPaint also has some
new features, which are de-
scribed in "Stepping into the
Paint Bucket” in this issue.
The new version of Mac-
Write offers superscript and
subscript options in the Style
menu, Apple has replaced the
Show and Hide Header and
Footer commands in the For-
mat menu with Open, Display,
and Remove commands. The
new commands clear up confu-
sion about which command to
use to enter or edit text in the
header or footer, or to display
or remove the header or footer
from the document page.
Mac owners will also dis-
cover that the style options
called from the keyboard are
now toggle switches.
These enhancements are de-
bed in the new edition of
the Macintosh owner manual,
available at your dealer for
$9.95.
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MacWrite’s new pictorial font Cairo offers a potpourri of special charac-
ters. The font looks best in 18 point, as shown here. This is also the order in
which characters appear on the keyboard.
Macworld 27
INTRODUCING
File/Print Edit Type Style Display Search
[cE | 1954 calendar
Wednesday/Hide Julian Dates
1:00PM
3:35PM
Thursday
10:10AM Confirm UltraTerm purchase
order.
1:30PM Production report due at
5:00PM today.
5:00PM Desktop Calendar production
Friday
et (tes
Set Alert...
Show Julian Dates
Se CO GISEUSS;
Set Holidays Toolkit
Clear Holidays
March 15, 1984
meeting.
March 16, 1984
Vacation starts. ..
Desktop Calendar for your Lisa 2
Desktop Calendar, a new tool for the Lisa 2, will im-
prove the way you work because it helps you
manage your time.
Your're an important person. Working hard to get the
job done. But what happens if you get so involved in
your work that you lose track of time? Missing an im-
portant appointment or meeting can mean disaster.
If you put the times and dates of all your important
appointments and meetings into Desktop Calendar,
it will automatically remind you of them in time for
you to meet your commitments. Once you place
Desktop Calendar on your electronic desktop, you
can use your computer to write a letter, recalculate a
schedule, prepare a financial statement, or use any
of the Lisa Office System Tools. At the proper time
Desktop Calendar will interrupt, reminding you of
your appointment.
Circle 42 on reader service card
Talking on the phone to an important client? Want to
know all the dealings you've had with them for the
last three months? Desktop Calendar will search
through its electronic notebook and tell you. Want to
know the address of an important business contact
named ‘JONES’? Desktop Calendar will tell you that
too.
Desktop Calendar is more than just a calendar for
your computer. It will also keep track of
appointments, hold addresses for easy reference
and remind you of important events, even when you
are busy working with another tool in the Lisa Office
System.
Desktop Calendar will be available third quarter 1984
from Videx.
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Megahaus proudly introduces the first of
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MegaMerge.
MegaMerge is a mail-merging program that
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And it’s available right now!
With MegaMerge and MacWrite working
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Now if that didn't sound like enough for
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Since MacWrite is sold with nearly every
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Introducing
MACWORLD
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Each month we'll be creating a Macworld com-
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MACINIVS®
PRIMER
The Apple Macintosh Primer ee William B Sande
Here’s the easiest way to get qos \ and business applications. Plus
acquainted with the Apple aie Wa special chapters on MacPaint
Macintosh Computer!* The and MacWrite. Written in
concept. The mouse. Menus. plain English, The Apple
How to set up and use the sys- ‘i * Macintosh Primer has every-
tem. How Mac can help you in Ww “Ais cy Hains you'll need to become
home, school ae aes : MacLiterate!
The most out of our minds.
Datamost, Inc., 20660 Nordhoff St., Chatsworth, CA 91311. (818) 709-1202 Circle 25 on reader service card
“Apple is 3 trademark of Apple Computer, Inc. Macintosh is a trademark licensed to Apple Computer, Inc.
The following is a
chapter excerpted
from The Apple Macin-
tosh Book by Cary Lu,
published by Microsoft
Press. Lu had the op-
portunity to go bebind
the scenes, talk with
the designers and pro-
grammers, and work
with the Macintosh
during its creation.
The result is a step-by-
step guide to using the
Mac. From mouse to
menus and from sav-
ing files to managing
windous, his book
covers every aspect of
the new machine.
§ Getting Started: Communications
Communications
Primer
Cary Lu
Computers can help make your work easier and more
efficient, and they should make exchanging work with
others easier and faster, too. With a telephone line and
the proper hardware and software, you can connect
your Macintosh to public information services, data
bases, electronic mail services, and other personal
computers equipped with the proper hardware and
software.
What You Need
To use your Mac to communicate with another
computer, you need:
®@ Communications software, such as MacTermi-
nal from Apple.
® A modem. Many modems work with the Mac;
make sure that the communications software you
choose is compatible with the modem.
@ A telephone line (nota party line).
You will also need information, called commmu-
nications parameters, about the computer and the
modem you want to communicate with. The first pa-
rameter to consider is the baud rate: the modem's op-
erating speed (300 or 1200 baud in most cases.) Baud
rate measures how fast information is transmitted. For
these modems, 300 baud means a data transmission
rate of 300 bits per second (bps), and 1200 baud means
1200 bps. One baud is one change or modulation per
second; at the common 300- and 1200-baud rates, one
baud corresponds roughly to one bit per second. (This
isn't always true; several bits can be coded into a single
modulation.) Depending on the exact data-link layer
protocol, 300-baud transmission carries 25 to 30 char-
acters per second, and 1200 baud carries 100 to 120
characters per second.
Although the baud rate can be continuously var-
ied in some , the computer industry has settled
on several standard speeds. If you use modems to
communicate, they must operate at a common speed.
For computers wired directly together, you can select
the highest speed permitted by the equipment and the
length of the wire; the longer the wire, the slower the
speed. If in doubt, start at a slow speed and incre;
the speed until you encounter errors, then decrease
one speed step.
Critical Parameters
After setting matching baud rates, both computer
operators must also agree on these other dlata-link
layer parameters:
© Character width: the number of bits that make
up each of the characters being transmitted (seven or
eight); also called data bits.
© Stop bits: the number of bits that mark the end
of each character, so that the computer knows when
one character stops and another begins. Either one or
two bits signals the end of a character.
© Parity: a simple means of error detection that
adds an extra bit; parity can be even, odd, or none. A
single parity bit lets the communicating computers de-
termine if there is a one-bit error in the received sig-
nal. If both computers use even parity, the computers
independently add up each bit in each character. If the
sum is even, the sending computer adds a parity bit of
0; if odd, the parity bit is 1. Either way, the final sum is
always even. If a one-bit (or three-bit) error occurs,
the sum is no longer even. A two-bit error is not de-
tected since the sum remains even. Odd parity works
the same way, except the sum is always odd.
What the receiving computer does upon encoun-
tering a parity error depends on the software, The par-
ity bit detects an error, so a program can signal for re-
transmission when it receives a parity check—if the
sending computer is set up to recognize the signal.
(continued on page 38)
Macworld = 35
IB Getting Started
36
Modem Methodology
July/August 1984
Many Macintosh owners will find that they
need a modem. Modems converta com-
puter’s digital signals into modulated audio
tones that travel on a telephone line, Mo-
dems also do the reverse, demodulating
audio tones from a distant computer and
modem back into digital form. (Modem is
a contraction of modulator/demodulator,
See "The Mac Connects” in this issue for
more information about Apple's modem, )
The Apple Modems
Apple has produced both 300- and
1200-baud modems for the Mac. Most per-
sonal computer owner ve used 300-
baud modems, which transmit 25 to 30
characters per second (cps). Thirty cps is
slow, taking a minute to filla Mac screen
with characters, or up to 12 minutes to fill it
with graphics, Despite the slow transmis-
sion speed, 300-baud modems have been
popular with computer hobbyists because
of their prices, which range from $50 to
$300. Higher speed modems use more ex-
pensive components; 1200-baud models
cost from $300 to $900. Unless you are on a
very tight budget, 1200-baud modems are
worth the extra money, They operate four
times as fast, transmitting 100 to 120 cps.
Most 1200-baud modems, including Ap-
ple's, also operate at 300 baud.
Compatibility among the many mo-
dems and communications schemes avail-
able is an extremely complex subject. For
now, it is enough to say that Apple modems
use the same signaling frequencies as
other personal computer modems sold in
North America, so different modem brands
are compatible as long as they operate at
the same baud rate.
A modem protocol specifies details
such as which audio frequencies carry the
information. All 300-baud modems use the
Bell 103 protocol; most modern 1200-baud
modems, including Apple's, use the Bell
212A protocol. Bell Laboratories originally
set the standards and gave the protocols
Avoid other 1200-baud pro-
st in North Ameri
In addition to setting the correct mo-
dem protocol, you must make sure several
other layers of protocol are compatible.
The Apple modems operate only
asynchronously; they do not support syn-
chronous communications.
Modem/Software Compatibility
The Apple modems contain control
circuitry that can dial phone numbers,
check the phone line, and hang up. To take
advantage of these features, your commu-
nications software must send instructions
to the modem. The Apple modem’s in-
struction set is similar to, but not com-
pletely compatible with, the Hayes
Smartmodems, which are among the most
popular in the personal computer industry,
The similarity will create considerable con-
fusion because software for the Apple mo-
dem may not necessarily work with Hayes
Smartmodems and vice versa. (This com-
patibility problem affects only the com-
mands between the software and the mo-
dem, not modem-to-modem
compatibility. )
Well-designed communications soft-
ware includes installation procedures for
different types of modems. If you buy a
non-Apple modem, make sure that it wor!
with your software; as always, be wary of
compatibility claims. Many companies
swear that their modems work just like an-
other modem, but they don't.
Connecting the Modem
Whenever possible, the modem
should connect directly to the telephone
Jine through a modular jack. If your phone
connection at the wall uses a four-pronged
plug, buy a high-quality adapter plug; the
cheap adapters aren't reliable.
Modems should not be connected to
party lines. The computer link is disturbed
if another person on the line picks up the
telephone, and in case of an emergency the
other person cannot ask for the line. Some
telephone convenience features such as
call waiting and forwarding that produce
an audible sound may interfere with com-
puter links. You may want to disconnect
these features from your phone.
When you travel, you may not be able
to connect your modem directly to the
phone lines available to you. You will have
to resort to an acoustic modem with cups,
which is a small microphone and speaker
that fit over a standard telephone receiver.
Acoustic modems are less reliable than di-
rect connect modems such as Apple's be-
cause of noise and other problems. Use a
direct connect modem whenever possible.
Line Quality
The efficiency of modem communica-
tions varies with phone-line quality. Mo-
dem connections for local calls generally
work satisfactorily, but long-distance calls
frequently run into problems from noisy
lines. You may find that some long-distance
services have noisier lines than others.
Line quality also varies with the time of
day; during peak periods the lines have
more cross-talk (leakage from other con-
versations) than at night. In addition, the
lines of some inexpensive long-distance
services do not carry information at 1200
baud. If you have trouble at 1200 baud, try
another line or switch to 300 baud and try
the transmission again.
Dialing
The Apple modems and most other
modern modems include automatic dial-
ing and answering, so you can dial the tele-
phone number from the Macintosh key-
board (or use numbers stored on disk) and
the receiving modem can automatically an-
swer the call, Take care to turn off your
modems automatic answering feature
when you're not telecommu: ‘ing; other-
wise a person calling will be greeted by an
irritating, high-pitched tone.
The Apple modems dial either tones
or pulses; you select one depending on
whether you have touch-tone (tone) or ro-
tary-dial service (pulse). If the dial tone
does not stop when the modem starts dial-
ing numbers, find out if your telephone
service can handle touch-tone dialing, If so,
find a way to reverse the red and green
wires of the phone line.
Making Connection
When you initiate a call, your modem
operates on originate frequencies and the
receiving modem on answer frequencies.
The two frequencies let each party send in-
formation simultaneously without
interference.
Apple modems contain internal
speakers that enable you to hear the con-
nection until it switches over to data com-
munications. With two 1200-baud auto-
matic answering modems, this is the exact
sequence:
® Your modem dials the other
modem.
© The other modem answers the line
with a 300-baud answer tone.
@ Your modem responds with a 1200-
baud phase-modulated originate tone.
@ The other modem answers with a
1200-baud answer tone.
© Your modem switches to data mode
and disconnects its speaker.
If the remote modem is a 300-baud
unit, it does not respond to your modem's
1200-baud originate tone, and your modem
switches back to 300-baud. Ifa person an-
swers the phone, pick up an ordinary tele-
phone to talk and hang up the modem
electronically,
To ensure smooth communications,
you will probably find it handy to have a
second phone line over which you can talk
to the person operating the other com-
puter while you set parameters. Once you
have established a link, store all the param-
eters. Unless the line conditions change,
the connection should be easy next time.
Macworld
37
BB Getting Started
(continued from page 35)
© Duplex: at 300 and 1200 baud, most phone links
use full-duplex mode, which means that information
can be transmitted between two computers simul-
taneously. With a full-duplex link, the two computers
use a different frequency band. ‘To ensure that both
computers don't use the same band, one computer is
set to the originate band, the other to answer. It
doesn’t matter which computer is set to which band, as
long as both sides agree. With most modems and soft-
ware, the person who makes the call originates.
With a half-duplex link, information travels in
only one direction at a time. The line can be reversed
with signaling codes, but frequent reversing slows
down the transfer rate. If the application calls for
mainly one-way transfers, there is no loss of transfer
speed.
@ Echo: when you communicate with a remote
computer, how do you know that your characters are
being received? With full-duplex and echo, each char-
acter you send out is returned to you (echoed) by the
distant computer. Echoing is only practical with a full-
duplex protocol (because it takes too long in half-du-
plex), but not all computers operating with full-duplex
can echo.
S888 Connect
your modem to the
Macintosh and to
a telephone jack.
When a telephone line is noisy, echoed characters
are occasionally garbled. If the remote computer does
not echo, your computer must generate the characters
on your screen (called /ocal echo). If all your charac-
ters appear doubled, turn off local echo; if you don't
see anything, turn on local echo (some software con-
fuses duplex with echo).
Secondary Parameters
For other da layer parameters, Communic:
tions are more efficient if sender and receiver agree. If
the messages are sufficiently
receiver is willing to rework the received information
later, complete agreement is not absolutely necessary.
These parameters include the following:
@ Handshake: a way for the receiving computer to
tell the sending computer to pause (these signals are
called XON/XOFF, clear to send, and none). This pa-
rameter is not always needed for short messages or
files. If the two computers do not agree on the hand-
shake, portions of long files will be lost.
Asending computer sometimes transmits data
faster than a receiving computer can accept, but hand-
shaking can overcome this problem. The receiving ma-
chine sends a signal to the sending machine, which
38° July/August 1984
then stops transmitting until it receives another signal.
Handshakes help when the receiver must write the
transmitted information to disk. Unfortunately, many
senders do not recognize handshakes:
@ Line ends: in its internal files, the Mac uses a
carriage return to indicate a move back to the left mar-
gin and a one-line paper advance. Some computers
distinguish between a carriage return and a line feed
and require both, Communications software for the
Mac should add line feeds to carriage returns if neces-
sary and strip incoming line feeds when accompanied
by a carriage return. If these steps aren't taken, you
may see double line feeds in some cases, and the re-
ceiving party may see your lines write over previous
lines.
© Filters and pauses: for some communications
systems, you must remove certain characters, or spu-
rious characters will appear on your screen. Some re-
ceiving computers require a short pause at the end of
each line to allow them to process the line.
Getting Ready to Communicate
‘To prepare to communicate, connect your modem
to the Macintosh and to a telephone jack according to
the instructions in the modem manual. Insert the
ations program disk into the disk drive.
set-up instructions vary among commu-
nications programs, although the general set-up pro-
cedures are similar; the following instructions apply to
Apple’s MacTerminal.
Set the communications parameters. Choose the
appropriate baud rate, character width, parity, and
handshake.
If you have control over the setting of both the
sending and receiving machines, the choices of charac-
ter width, parity, and the others aren’t important as
long as the two computers agree.
If you are communicating with an information
service for the first time and don't know i -
eters, start with: 8 data bits no parity XON/XOFF hand-
shake. This combination often works.
Enter the terminal type. If you don’t know the
type, start with TTY or VT52. The wrong choice leads
to problems only if the other computer expects you to.
have full-screen editing or other features not com-
monly used in the average personal computer commu-
ications link.
When you have selected all the parameters, enter
the telephone number—for example, 555-1234—in
the dialog box. If your phone line requires you to dial
9 first, enter 9555-1234. If you normally wait a moment
to get a second dial tone after you dial 9, enter a
comma after the 9 (9,555-1234); the comma inserts a
two-second pause in the automatic dialing sequence of
Operators, Credit Card Calls & PBX
Whenever possible, you should make mo-
dem connections to other computers
purely electronically. An automatic dialing
modem, for example, should call an auto-
matic answering modem. In some cases,
you may need to start the link through an
operator. A typical procedure might be:
Dial the phone number manually
through an operator.
® When the operator answe ur
range for a collect or credit-card call,
@ Wait for the connection to be
completed.
© If the call is collect, the answering
party must accept the charges.
® Arrange with the other party to
switch to data mode.
@ Switch together to data mode.
You may not always have to dial
through an operator for credit-card or al-
ternative long-distance service calls. The
exact procedure varies depending on the
area, but you normally do one of the
following.
For a credit-card call (touch-tone dial-
ing services only; not available in all areas);
® Dial 0 and the complete long-dis-
tance number.
®@ After two or three rings, you hear an
acknowledgment tone.
® When the tone sounds, dial your
credit-card number. (If you wait, the spe-
cial tone stops and an operator comes on
the line.)
For an alternative long-distance se:
ice call:
® Dial a local access number.
@ After two or three rings, you hear an
acknowledgment tone.
®@ Dial your account number.
® Dial the complete long-distance
number.
To perform the entire dialing pro-
cedure with an automatic dialing modem,
you must time the delay between comple-
tion of dialing and the beginning of the ac-
knowledgment tone. For Apple modems,
insert a comma into the dialing string for
each two-second delay required.
If you dial from inside a company
through a private branch exchange, for ex-
ample, the dialing string
9,02135551234,,,.1222-5551111 instructs the
modem to:
© Dial 9, and wait two seconds, allow-
ing time to receive an outside dial tone
(the Apple modem does not detect d
tones ).
© Dial 0-213-555-1234, indicating to
the phone company that you are’ making a
long-distance call with ance (even
though you will not actually use an
operator).
® Wait eight seconds, long enough for
the call to clear the phone company’s ex-
change, ring the operator twice, and get an
acknowledgment tone,
@ Dial 55-1111, the credit-card
(calling-card) number during the acknowl-
edgment tone. The operator will not come
on line if the card number is dialed at this
time.
For the exact sequence, consult your
modem and communications software
manuals, You can change between pulse
and tone dialing as required,
Mueworld 39
IB Getting Started
an Apple modem or a Hayes Smartmodem; for longer
delays, use more commas. You can put in hyphens to
make your number more legible; the modem will ig-
nore them.
Make sure no one else is using your phone line.
The Apple modem and other modems connected di-
rectly to a computer and a phone jack don't need a tele-
phone for operation. You may; however, want to keep a
telephone connected to the line for voice communi
tion, when the modem isn’t in use.
The Connection Itself
With the preparation out of the way, you are ready
to make the connection with the other computer and
start transmitting data. Instruct the program to dial the
phone number.
The Apple 300 and 1200 modems contain speak-
ers, so you hear the modem dial the number and then
the shrill answering tone from the other computer's
modem. Your modem then switches autor
from voice mode into data mode and silen
film producer for
When you have finished communicating, instruct
the program to hang up. With luck, all your transmis-
sions will work correctly and you can enjoy computer
communications. 0
ooo a Cary Lu is an Exec-
utive Editor of High Technology maga-
zine. He has worked as an independent
me Street,” asan
associate producer for “NOVA,” and as
th nce and technology adv
The Children’s Television Works)
Sueeeeeoeee
MacTerminal
Apple Computer, Inc.
20525 Mariani Ave.
Cupertino, CA 95014
800/538-9696, in California
800/662-9238
List price: $99
dem’s answering tone, hang up the phone. If you hear
someone's voice, pick up a telephone and talk to the The Apple Macintosh Book
person before hanging up. Cary Lu
Once the two computers are connected, whatever Microsoft Press, Bellevue, Washington,
you type at the Mac keyboard ansmitted to the r 1984
mote computer. For many computer systems, you must
send a Return or a 3 -c—sometimes more than one—
to elicit a response.
383 pages; $18.95
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Pleaze mail to MacLine
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Metdo Park, CA 94025
40 July/August 1984 Circle 41 on reader service card
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Get Info
Macworld’s tutor
answers questions about using the Mac
Lon Poole
42
This column answers ques-
tions about the Macintosh
and how it works. While it
seems certain that most inqui-
ries will center on working
with applications, no topic is
too elementary or too ad-
vanced. Expect to see discus-
sions ranging from setting up
the Mac to programming in
BASIC and Pascal. Next time
you have a question about
using the Mac, drop me a line.
This issue’s column explains
some of the Mac's idio-
syncracies. Two readers were
puzzled by the seemingly
strange behavior of the
“startup” disk. Another reader
wants to know how to salvage
files on a corrupted disk and
how to initialize a disk that the
Mac refuses to accept. And sev-
eral readers were curious to
know the esoteric interpreta-
tions of the error codes that ap-
pear when you get a “serious
system error” dialog box.
July/August 1984
Startup Disk
Q. I'm confused. When I
have two disk icons showing on
the desktop and I want to put
the original disk icon in the
trash to free up memory, the
Mac tells me I can’t, because it’s
the startup disk. But I can eject
that disk, insert another, and
open an application from the
second disk. Then when I quit
the application and go back to
the desktop, the original
“startup” disk icon is gone. Why
can the Mac throw out the
startup disk if I can't?
Matt Brosten
Chicago, Illinois
A. The first disk you insert
after switching on the Mac is
called the startup disk. When
the Mac needs information
about fonts, dialog boxes, alert
boxes, which commands to list
on a pull-down menu, and so
forth, it goes to the startup
disk. Furthermore, the contents
of the Clipboard, the Scrap-
book, and the Note Pad are
stored on the startup disk.
Without that information on the
startup disk, the Mac desktop
could not exist, so the Mac
does not let you remove the
startup disk icon.
When you open an applica-
tion that resides on a disk other
than the original startup disk,
the new disk takes over the
startup disk's responsibilities,
and the original startup disk
loses its status as startup disk.
Later, when you quit an applica-
tion, the only disk icon the
Finder leaves on the desktop is
Can't throw away the image of the
startup disk.
This alert box shows that you are prohibited from deleting the startup
disk, without which the Mac desktop couldn't exist. Opening an applica-
tion on another disk makes that disk the startup disk; then you can de-
lete the icon for the original disk icon.
the current startup disk icon.
nder also automatical
removes any other disk icons
that were on the desktop be-
fore you opened the applica-
tion.
Vanishing Scrapbook and
Note Pad Pages
Q Ihave MacPaint and Mac-
Write on different disks. I made
several drawings with Mac-
Paint and saved each one in
the Scrapbook. Then I quit
MacPaint and started my Mac-
Write disk, intending to paste
the drawings into a report.
When I opened the Scrapbook
in MacWrite, my drawings
were gone! What happened to
them?
Bernard Harrison
Anabeim, California
A. The Note Pad desk ac-
cessory stores its eight-page
scratchpad in the Note Pad File,
Likewise, the Scrapbook desk
accessory stores all clippings
on disk in the Scrapbook File.
Every disk can have its own
unique Note Pad File and.
Scrapbook File documents,
with contents different from the
files that have the same name
on other disks. Neither of the
two desk accessories, however,
shows a dialog box with an
Eject button that would allow
you to access Note Pad or
Scrapbook items stored on an-
other disk. Both the Note Pad
and the Scrapbook use the
startup disk’s Note Pad and
Scrapbook Files by default.
You started up your Mac with
a MacPaint disk, which made it
the original startup disk. When
you copied and pasted some
drawings to the Scrapbook,
they were stored in the Scrap-
book File on the MacPaint
disk. Later, when you opened
MacWrite from a different disk,
that disk became the startup
disk, The Scrapbook File from
the second startup disk was
opened when you chose Scrap-
book from the Apple menu.
If you want access to the
Scrapbook File from a disk
other than the current startup
disk, you must copy that Scrap-
book File to the current startup
disk before choosing Scrap-
book from the Apple menu. To
do that, first rename the Scrap-
book File on the startup disk
(for example, “Old Scrapbook
File”). Next, eject the startup
e
Sorry... A serious system error has occurred.
You may choose to restart the system or attempt
to resume the current application.
1D = 02
The Mac's ominous error alert box appears for many different reasons.
The “ID” number at the right is keyed into a code that explains the na-
ture of each error, but most users won't have a clue to what it means.
disk and insert the disk that has
the Scrapbook File you want to
copy. Drag the Scrapbook File
icon into the startup disk. The
Mac will display dialog boxes
that advise you to swap disks
several times. That's all there is
to it; the same procedure works
with the Note Pad File.
Bomb Error Codes
Q e What do the numbers
mean that appear in the dialog
box with the bomb icon?
Sonia Ellison
Baton Rouge, Louisiana
A. Mac software is supposed
to wear a bulletproof vest, but
occasionally something you do
sneaks a bullet through an
armhole at just the right angle,
stopping the Mac dead.
When you stump the Mac, it
displays the “serious system er-
ror” alert box—the one that
shows a bomb icon in the up-
per-left corner and a myste-
rious number in the lower-right
corner. These numbers trans-
late to equally esoteric phrases.
In most cases only someone
who is intimately familiar with
the program code for the
Finder or the particular ap-
plication software understands
why a code might have ap-
peared. But for the curious, the
table labeled “Error Codes”
lists interpretations for num-
bers 1 through 56.
Macworld 43
\ Get Info
PEL EL ETE TCT V eee:
Error Codes
1 bus error
2 address error
3 illegal instruction
4 zero divide
5 range check error
6 overflow
7 privilege violation
8 trace mode error
9 line 1010 trap
10 line 1111 trap (breakpoint)
11 hardware exception error
12 unimplemented core routine
13 uninstalled interrupt
14 VO core error
15 segment loader error
16 floating point error
17 package 0 not present
18 package 1 not present
19 package 2 not present
20 package 3 not present
21 package 4 not present
22 package 5 not present
age 6 not present
age 7 not present
25 memory full
26 bad program launch
27 file system map trashed
K ran into heap
29 none
30 disk insertion error
31 no disk insertion
32-56 memory manager errors
44
Resurrecting Disks
Q Something happened to
one of my disks so that I can’t
use it at all. If | try to boot up
with the disk, or if] try to in-
sert it after starting up with a
different disk, I get a bomb er-
ror and have to restart. The
disk used to work fine and it
has some important docu-
ments on it. Can it be saved? If
not, can it at least be reused?
Richard Ashemskii
Boulder, Colorado
A. The problem you describe
occurs when the Finder loses
track of what the desktop
should look like. Normally the
Finder knows which docu-
ments and applications are pre-
sent, what their icons look like,
and where the icons are lo-
cated on the desktop. I 9 re-
members the names and loca-
tions of folders and the
contents of each. The Finder
keeps two copies of all this in-
formation, one in memory and
one on disk in a hidden Desk-
top file.
Every time you change any of
this desktop information, the
Finder records the changes in
memory and should send them
to the Desktop file on disk. But
for expediency, not all changes
are immediately recorded on
disk. Instead they may be held
until a sufficient quantity accu-
mulates, when the whole batch
is written to disk at once.
If the Mac’s power is shut off
before the changes are written
to the disk, the Desktop file is
not updated. Even worse, if the
power goes off while the
changes are being written, the
Desktop file may be corrupted.
Usually the Finder recognizes a
corrupt Desktop file and dis-
plays the alert box with the
message that begins “Repairing
this disk. All Folders were
lost...”. When you click the OK
button, the Finder constructs
anew Desktop file.
July/August 1984
At times, however, the Desk-
top file is so corrupted that the
Finder rebels and you get a “se-
.“alert
box. When this happens, the
Finder can usually recover if
you tell it to ignore its desktop
record and construct a new
one. To do that, hold down the
Option and 8 keys while you
Magic Finger
Simply by pushing the pin inside the
disk drive after ejecting a disk, you
can reinitialize a disk that would
otherwise be permanently ruined.
start the Mac with the wounded
disk. Release the keys when
you see the menu bar.
The Finder reconstructs the
desktop from a list of docu-
ments and applications on that
isk. The document lis
pendent of the Finder's Desk-
top file. Furthermore, the doc-
uments and applications.
contain information describing
what their icons look like,
which the Finder also uses.
Folders, however, are not
stored anywhere except in the
Finder's Desktop file. If that file
becomes garbled, the folders
will be lost.
Should the Finder be unable
to resurrect a disk, you can
probably still reinitialize and
reuse the disk by fooling the
Mac into thinking you have in-
serted a brand new disk. To do
that, eject any disk that is in the
drive, and with your finger,
carefully and gently press down
the little black pin located just
inside the disk slot on the right
side (see the figure labeled
Magic Finger”). You will hear
the disk motor whir faintly. A
few seconds later, the Mac will
display its “This disk is unread-
able...” dialog box. You can now
insert the disk you want to re
initialize and click the Initialize
button. Be careful to insert the
correct disk at this point be-
cause initializing a disk erases
all the data on it.
Jmportant: The serious sys-
tem error alert can occur for
many different reasons. Use the
$€-Option key sequence to re-
cover only if you cannot restart
the Mac any other way. If you
use the keys indiscriminately,
you may needlessly lose your
folders.
You can forestall about 90
percent of the desktop file
problems if you always eject
the disk before switching the
Mac off; all the information in
memory will be written on the
dis
Send your questions to
Get Info, Macworld,
555 De Haro St.,
San Francisco, CA 94107.
Lon Poole is a Contributing
Editor of Macworld and the
author of several computer
books including The Apple I
Users Guide and MacWork/
MacPlay, forthcoming from
Microsoft Pre
pull ib
$39 at finer software stores everywhere
e
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ro [BE [| | D
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el 8
3) [©] [Ke] [K.
A Clip Art Treasury \
fei for the Macintosh. with MacPaint.
We you first laid eyes on that fish in the scrap-
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ile that came with your Mac, didn’t you
wish for a whole disk full of such clever illustrations? decree
QEEENRPDEHRDEHOODD
Well, now there is such a disk—Mac the Knife. It’s
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And every file has its own unique set of textures.
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Circle 37 on reader service card
& State of the Art: Communications
The Mac Lines Up
i
with Mainframes
Adrian Mello
The phrase mainframe computer conjures the image of a
cavernous air-conditioned vault that houses monolithic cabi-
nets covered with panels of flashing red lights and spinning
tape reels. The picture of giant machines attended by men in
white coats is a far cry from the cozy environment of the Mac-
intosh. A typical IBM mainframe costs millions of dollars, has
perhaps 10 megabytes of RAM, and can store gigabytes of
data; the Mac costs about $2500, has 128K of RAM, and can
store 400K on a single disk. Setting a Mac next to a mainframe
is like parking a Volkswagen next to a locomotive. Some IBM
370 series mainframes are 15 feet long, 4 feet wide, and 6 feet
high; the Mac is 11 inches long, 10 inches wide, and 14 inches
high.
Corporations and other large organizations use main-
frame computers to handle huge amounts of information. A
large bank, for example, may use a mainframe to keep rec-
ords of all its customers’ accounts and transactions. Most of
the bank’s employees never see the computer that they use
every day to check balances and enter deposits and with-
drawals. They do see terminals on their desks that serve as
command posts for controlling the mainframe.
46 July/August 1984
aa State of the Art
Figure
AppleLine incorpo-
rates the Mac into a
mainframe network
by making a coaxial
connection to a 3274
communications con-
troller performing lo-
cal (as on the left) or
remote (as on the
right) communica-
tions, Notice that the
Mac can communi-
cate with AppleLine
from a distance by
modem.
Aterminal is a combination keyboard and moni-
tor that looks like a personal computer but doesn’t
store or process information. Some terminals, such
as IBM 3278 terminals, also have extra function keys
dedicated to commands like scrolling and cursor
movement.
Terminals used with IBM mainframes always
hook up to a device called a communications control-
ler with a coaxial cable (which looks like the cable
used to hook up cable television). A communications
controller works like a traffic cop, directing the flow of
data between terminals and the mainframe. Many ter-
minals can hook up to a single controller, just as many
controllers can hook up to a single mainframe. The en-
tire hierarchy of terminals, controllers, and other de-
vices makes up the mainframe network (see Figure 1).
48° July/August 1984
Meet AppleLine
Apple Computer recognizes that a large number
of IBM mainframes are used by corporations, and Mac-
intosh product developers see the importance of inte-
grating the Mac into the mainframe environment. As
different as the Mac and mainframe computers might
seem, Apple has built a bridge between the two
worlds, AppleLine, an external hardware device used
with Apple's Mac7erminal communications software
(see “The Mac Connects” in thi 1¢ for a review of
the program), allows the Mac to work with IBM 370 se-
ries mainframes in two ways.
First, AppleLine enables the Mac to operate on-
line like an IBM 3278 Model 2 terminal and completely
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