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> 1995 Micros Corporatio, All hts reserved, For nf.ony inthe 50 Unie tates and Canada 2591-678, Ose the US. and Canad, call yor local Microsoft stir or 2067930 860, Fer ices
FT/TOD) serve alte) 92-8234 H the U.S or (999) so9641 Ia Canada, Mlerosah a reatered tradetark and Where co you art 9 day? Isa trademark of Microsc: Corn Powee
fsa trademark of Apple Comeutey, Inc
You are on
Your Power Mac:*
You are in
Your mind
Is racing.
Your fingers
Are racing
To keep up
With your thoughts.
oU0U OF WOoc YF Merz co<
Y You begin
0
U Anew sentence
With
W
R_ A lowercase letter.
I This mistake is corrected
T
E Automatically.
Knowing there are
oO
100 levels
Cc
Of Undo,
And 100 levels
Of Redo.
Just in case.
mae om w
Microsoft® Word 6.0.1.
You begin a new
Sentence with
An abbreviation
You created.
Tt becomes
An entire phrase.
Automatically.
Y Until you have finished.
© You click AutoFormat.
¥ in U_ And the block of words
) Can become
U_ Print preview W
A letter.
R You change R A proposal.
E Marais 1 Astory.
Vv ;
7 Automatically.
I Typefaces ‘
You write. Because you can.
S E
E And words. a ss
Mopar
Microsoft
[Witexe bo You Want To co Topayi-]
Fast PCT and NuBus Expansion
Accelerated 64-bit PCI Video and Fast SCM
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12337 Technology Bivd., Austin, TX 78727-6104
tel, 512/258-1350 fax. 512/250-3390.
Check out our Web site: http://www.powercc.com
Internet: info@powerce.com
1 a, °
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Quad-Spin (4X) CD-ROM, lomega Zip,
lomega Jaz, or SyQuest EZ-135
® Easily upgradeable Plug & Play
CPU daughtercards featuring the
PowerPC 604 at 120, 132 and 150MHz
© Fast PCI 3-slot expansion
Need NuBus? Get both PCI and NuBus
with Power Computing’s STARGATE
Choose either 3 PCI slots or 2 PCI and
2 NuBus slots - allows you to reconfigure
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Eight DIMM slots for up to 512MB of
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Performance L2 DIMM Cache Slot allows
for either 256K, 512K or 1MB
Internal Fast SCS! Bus (up to 10MBs/sec)
and external SCSI Bus (up to 5MB/sec) as
well as Internal Drive Bays for additional
storage
Accelerated 64-bit PCI VRAM video
graphics card with both Mac 15-pin
and SVGA connectors (2MB of VRAM
upgradeable to 4MB)
Love-Me- ‘m-History guarantee.
Toll-free lifetime technical support.
1, 2, or 3-year on-site service
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+004
Bow Your Min. No
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PowerWave 604/120 Starter PowerWave 604/132 Hot Pick PowerWave 604/132 MultiMedia
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Editor’s Ravel 8 some powerPc™ 604 132 MHz PowerPC™ 604 132 MHz PowerPC™ 604
“Considering the purchase of
a PowerMac?...We strongly
recommend that you take a
serious look at what Power
Computing has to offer.”
MacUser: Aug 95
“They might as well
have come from Apple -
the performance and
compatibility are that good.”
Macworld: Aug 95
“an excellent Mac
alternative, whether or
not you are pinching
your pennies.”
PC Magazine Aug 95
“Power Computing’s
systems match their
PowerMac counterparts
for speed and compatibility
and are every bit as good
as a dyed-in-the-wool
Macintosh.”
Infoworld June 95
16MB RAM (512MB Max RAM)
Optional 256K, 512K, or 1MB Cache
1.0GB 11ms SCSI Hard Drive
Quad-Speed (4X) CD-ROM Drive
3 Fast PCI Expansion Slots
Built-in Ethernet (10Base-T & AAU!)
64-bit PCI Graphics w/2MB VRAM
Internal Fast SCSI at 10MB/sec.
Extended Keyboard & Mouse
PowerWave 604/150 Hot Pick
150 MHz PowerPC™ 604
16MB RAM (512MB Max RAM)
512K Level 2 Cache (IMB Max)
1.068 11ms SCSI Hard Drive
14 inch .28 OP! Monitor
Quad-Speed (4X) CD-ROM Drive
3 Fast PCI Expansion Slots
Built-in Ethernet (10Base-T & AAU!)
64-bit PCI Graphics w/2MB VRAM
Internal Fast SCS! at 10MB/sec.
Extended Keyboard & Mouse
$4799
ORDER DIRECT AND SAVE
16MB RAM (512MB Max RAM)
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Quad-Speed (4X) CD-ROM Drive
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Built-in Ethernet (10Base-T & AAU!)
64-bit PCI Graphics w/2MB VRAM
Internal Fast SCSI at 10MB/sec.
Extended Keyboard & Mouse
$3699
PowerWave 604/150 XL
150MHz PowerPC™ 604
24MB RAM (512MB Max RAM)
512K Level 2 Cache (1MB Max)
1.0GB 11ms SCSI Hard Drive
15 inch Sony Monitor
Quad-Speed (4X) CD-ROM Drive
3 Fast PCI Expansion Slots
Built-in Ethernet (10Base-T & AAU!)
64-bit PCI Graphics w/2MB VRAM
Internal Fast SCSI at 10MB/sec.
Extended Keyboard & Mouse
$5499
24MB RAM (512MB Max RAM)
256K Level 2 Cache (1MB Max)
1.0GB 11ms SCSI Hard Drive
14 inch .28 DPI Monitor
Quad-Speed (4X) CD-ROM Drive
3 Fast PCI Expansion Slots
Built-in Ethernet (10Base-T & AAUI)
64-bit PCI Graphics w/2MB VRAM
Extended Keyboard & Mouse
OVER $900 OF FREE SOFTWARE
BUNDLED WITH EVERY SYSTEM
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MORE POWER TO You;
96
124
Features
The Best Mac for the Job
8Y GALEN GRUMAN Macworld
Lab puts together siv perfect sys
tems for tod: from busi-
ness execs to road war
jors.
How Each Mac Stacks Up
BY MACWORLD LAB STAFF
Expanded, real-world benchmark
data on each perfect system.
Is the Mac Still the Easiest
to Use?
BY HOWARD BALDWIN Weall
know what they say, but is Win-
dows 95 really as easy to use as a
N
some in-depth usability testing to
find out.
We roll up our sleeves for
The Publishing Face-Off
BY OLAV MARTIN KVERN
steve RoTH Desktop publish-
ing has long been the cornerstone
of Mac superiority. Is the Mac still
the reigning king of DTP, or is it
time to hand the crown over to
Windows
AND
A wealth of
support for Apple's
Colorsyne 2.0
color-management
software in
News, page 45.
4 February 1996 MACWORLD
38
41
46
47
48
THE MACINTOSH®
News
Macintosh Quality #1
Why today’s computer users
Apple number one,
rate
Internet Watch
Better sound with RealAudio 2.0
¢ NetCruiser for Mac, and more.
More PowerBook Woes
Factory fire and circuitry problems
continue to plague the 5300's.
Systems Watch
Copland, OpenDoe move closer
to reality
AUTHORITY FEBRUARY
1996
Opinion
27 State of the Mac
BY ADRIAN MELLO
new look.
33 The Desktop Critic
BY DAVID POGUE
love, happin
line overseas.
268 Viewpoint
BY CARYN JAMES
new villain.
Macworld’s
Finding
s, and a good phone
Hollywood's
139
145
151
154
162
Secrets
Secrets of the Find File
Command
BY JOSEPH SCHORR A smor-
gasbord of Find File features puts
your Mac to work for you.
Quick Tips
BY LON POOLE
and shortcuts.
Tips, tricks,
NetSmart
ay MATT Clickand
wait, click and wait—the culprits
behind online del
Media
Media
BY JIM HEID
W HAWN
What's in store
for video, audio, and interactive
production,
Publishing Workshop
BY DAVID BLATNER Thetaoof
resolution.
Graphics Workshop
By CATHY aBes Howtorender
realistic terrains with KPT Bryce.
@IDG
165
169
Is the Mac still
the best DTP platform?
Our experts debate,
page 124.
Buyers’ Tools
Full-Size Color Displays
ey PETER m sto.cer Our
panel of experts judge 13 nwo-page
monitors for brightness, contrast,
and color to separate the perfor-
mance winners from the pack.
Consumer Advocate
sy Tom NeGaiINo Up close
and personal with user groups, and
the services that can save you
money and hassles.
Star Ratings
Macworld’s ratings for hundreds of
hardware and software products at
aglance.
‘A machine we love even
more than the Power
‘Mac 7500—the
PowerWave 604,
reviewed and tested,
page 54.
ON THE COVER
Photo by Pad Franz-Moore
56
57
58
61
65
71
73
74
78
81
81
85
85
92
95
MACWORLD
Reviews
**KK/7.6 PowerWave 604/120;
**KK/7.6 PowerWave 604/132;
***K/7.7 PowerWave 604/150
NuBus/PCI clone systems
***%/8.9 Speed Doubler 1.0.2
Operating system enhancement
****/8.3 Kai's PowerTools 3.0
Photoshop plug-ins
**#/5.9 PowerBook 5300c
Portable computer
***/6.7 WordPerfect 3.5
Word processor
**wK/B.6 PressView 21 SR
Professional-quality display
kx */8.3 Quicken Deluxe 6
Personal financial and investment
software
&e*/8.0 Claris impact 2.0
Business-graphics software
**%/6.0 Desktop GlidePoint;
kw */7.0 QuePoint Il;
**/43 TouchPad
Input devices
***K/7.3 DrawTools 1.0
Graphics extensions collection
*KKKIT7.2 QX-Tools 1.0
Quark XTension collection
****/8.1 Macromedia
FreeHand 5.5
Draw program
**/5.4 HP CopyJetM
Color copier and ink-jet printer
*/1.5 Chagall 2.0.2
Painting and image-editing
application
***/62 At Ease 3.0
Desktop alternative
KKK/8.3 StatView 4.5
Statistics and graphing package
kKK/7.A SPSS 6.1
Statistical software
***/69 Boris Effects 1.01
Video-effects plug-in
***/5.0 Tracer 1.0
Autotracing software
*kx/54 SCSI PowerPlug Il
Aid for swapping SCSI devices
**x#/8.4 SCSI Director Pro 4.0
Formatting and testing utility
***/6.9 Quicken Family
Lawyer 6.0b
Personal legal software
*KHK/TS Igor Pro2.0.4
Scientific graphing system
*&***/7.0 Tools Plus 2.6
Programmers’ tool kit
%#KK/8.0 LS FORTRAN 1.1
Compiler program
February 1996 5
Allpeves
take
‘Adobe PostScript
MICROLASER 600
UNDER $900
ipm, PostScript,
sIDOS/Mac
compatible
ie : UNDER $1.300
600 dpi, 8
PostScript
Windows/DOS/Mac
- compatible
MICROLASER
POWERPRO/12
UNDER $1,550
600 dpi, 12 ppm, PostScript,
Windows/DOS/Mac
compatible
MICROLAS
POWERPRO/I2
UNbER $1,550
600 dpi
12 ppm
Windows/L
compatible
Adobe PostScript
e emulation
500-sheet paper capacity
Pro Network option
ROLASER PRO/8
UNDER $1,300
600 dpi
8 ppm
Windows/DOS/W
compatible
Adobe PostScript
PCL5e emulation
500-sheet paper capacity
twork option
INTRODUCING THE
TI MICROLASER™ PRO SERIES.
STARTING AT UNDER $1,300.
Heavy duty printers that work with uncompromising
performance are quite noteworthy. Those that pay for
themselves are quite extraordinary.
And to appreciate the new TI
microLaser Pro Series, start by looking at
the obvious, the price. Then, consider
what many overlook, cost of operation.
TI understands that over the lifetime of your printer,
these costs can run into the thousands. That’s why
they designed a unique two-piece toner cartridge and
imaging unit. So when one runs out, you won't have
to replace both. Combine that with the consumables’
built-in capacity for longer life, and the savings can
literally pay for the cost of your printer.*
But perhaps most extraordinary — features
like Windows'/DOS/Mac* compatibility (PostScript’
and PCL”5e emulation) and greater paper tray
capacity (500 sheets) come standard on TI’s Pro Series.
So why settle for the ordinary? Simply
call 1-800-TI-TEXAS. E-mail: (2ti@msg.ti.com)
Internet: (http://www.ti.com).
3 TEXAS
INSTRUMENTS
Circle 266 on reader service card
AnthroCarts!
AnthroCarts are so flexible. You
have dozens of shapes and sizes
to choose, plus over 50 accessories
to configure your cart exactly
the way you want. t
And they have a Lifetime Warranty!
Made of steel and high density particle
board, these AnthroCarts are as tough as nails.
a: See them all in our catalog, then call
© _., us direct to order. We'll ship to
you the very next business day! «~~
Call for your
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800-325-3841
6:00 AM (o 6:00 PM PST, M-F
Anthro Corporation®
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vamp Fax: 800-325-0045
ANTH2eO E-mail: sales@anthro.com
Since 1984. Prices
ask for our SOHO catalog. G
Anthro, AnthroCart and Technology Furniture are registe
$299. For a lower cost line for the home,
‘A contract. Available for OEM applications.
ed trademarks of Anthro.
Macworld
PResioENT/PUBLISNER Colin Crawford
ASSISTANT TO THE PAESIOUNT Sharon Sanderson
CwUF OFERATING OFFICER Stephen Danicls
sUsINess MANAGER Lisa Buckingham
FINANCE ASSISTANT Eos de Feminis
DIRECTOR OF HUMAN RESOURCES Shelly Ginenthal
[UMPLOYEE RELATIONS MANAGER Marisa Chow
NETWORK MANAGER Walter J. Che
Us TEEHNICIAN Dave Johnson
PROGRAMMUR/ANALYST Dave Barrows
ADMINISTRATIVE ASSISTANT Ginger Von Wening
CORPORATE BUSINESS MANAGER Christina W. Spence
AccoUNTING/ORIAATIONS Pat Murphy
ACCOUNTING/FACILITIS MANAGER Michelle Reyes
‘Macworld, pxblahed by Macworld Communications, nc a whol ned b>
Sidary of tnterational Data Group, publates 27 lecal-anguage editions of
‘Macworld around the word. Macworld ako sponirs the Mxcwors Exp In 12
‘ites around the work and has interests a book and
‘ervces, and tematnal research, Headquartered in Bo
ARGENTINA'S Compulerword Argentina, Infoworld Argentng, ASIA
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Computerwett Gesterech, PC Test, eUUM's Data News (CW), ARADIS
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Windows Word, EUADORS PC Worl, te¥PN's Computerword
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Computerwotd Todt, tkke\ Personal Computing (POW), Macworld Japan
Yo MANA Est Alcan Computer Rees. KORAS
Computerworld Korea, Macworld Kore, AC Wd Korea, MENCO'S Compu
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ROMANS PC Word, Computertodl, RUSSIAS Computernis Mx,
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ego Magazine (Camera), SWEDEN'S Aftack
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to STATES: AmigaWorid, Cable in the Classroom, CO Review, CIO,
(Aw ea
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aed
fe}
p)
iy : ui
mm” ~, (|
Ps Sorry Ted, but we | ~
iy do make a sizzling \'
} 3D program called :
KPT Bryce.
I: t's been called the “hottest new graph-
“BE YOUR Copy MAS
ics program to hit the Mac since Adobe
Photoshop, Fractal Design Painter and
Kai's Power Tools” by Publish’s Dan
Doerner. What excites Dan is the coolest in
a positively amazing series of Kai's Power
Tools*—KPT Bryce" which will have you
creating stunning photo-realistic or super-
natural 3D landscapes in minutes.
KPT Bryce is a powerful new 3D tool that
lets you design mind-blowing worlds with
rich mixtures of mountains, terrains, skies,
clouds, fog and other materials. Its power-
ful texture engine even produces ultra-real-
istic effects such as hillside erosion, At any
time, you can bathe your galaxy in daylight
or plunge it into darkness at the flick of a
button. Or import your own PICT images to
build spectacular mountain ranges.
After playing creator, sit back and relax
while KPT Bryce renders your world in 24-
bit color before your eyes. It automatically
figures where shadows should fall or how
water reflects sky. Easy enough for a child
yet serious enough for 3D pros, KPT Bryce
comes with hundreds of presets, letting
you start rendering right away.
Best of all, with our new low pricing, KPT
Bryce is an incredible value. You even
receive a bonus CD-ROM of gorgeous KPT
Bryce images and models.
So, before the world we know ends, create
your own. But be forewarned: It’s awfully
nice to play mother nature!
Free your mind, call us today
Mention Dept. BMO2
Tools
formerly HSC Software
Inttp://wwwametatools.com
Visit our Digital imaging theater at Seybold Boston,
el ).
th #1726 (I
__ Super Skies
Aleires (even
fauinerenee.
aT Bryce. <
Publish
\\ egenetased ~worid Ut
Bublish aware
Circle 5 on reader service card
surronts winoows 95
Simply the fastest way to run
DOS and Windows
on your Power Macintosh
Run any Windows® 95, Windows” or .
DOS application on your Power Macintosh”
6100, 7100 or 8100 computer.
Now you can have the best of both worlds with
Reply’s new DOS on Power Mac™ card.
Plugs into the PDS slot to deliver the fastest
performance.
* Processes instructions at up to 1}OOMHz with
dedicated 486 or 5x86 processors.
* Provides direct access to all your Mac peripherals
including monitor, printer, hard drive, CD ROM
drive, network, modem, and more.
© Improved SVGA video to 1024 x 768 with 256
colors (7100, 8100 only).
© Copy and paste information between Macintosh
and Windows applications.
© Dual-processing runs Mac and DOS/Windows
applications at the same time.
© Supports Token Ring networks and Ethernet
MacOS networks including dual TCP/IP with optional
networking software.
© Supports SoundBlaster™ 16 with optional
daughtercard.
© Optional serial/parallel interface (7100, 8100 only).
© Prices start at $695.
Replys origina! DOS en Moc card is also aveilgbe for Macintosh Centrs 610 and
£650 computers ond Quadra 610 650, 70, £00, 900 and 950 computers.
PCr solutions availabe inthe second quarter of 1996
| CALL 1 800 801 6898
easy tel 408 942 4804_fax 408 956 2793_http:/Iwww.reply.com
= —
SEE Us AT MACWORLD EXPO BOOTH #2443
10 February 1996 MACWORLD
Macworld
spmTOR-N-cHer Adrian Mello
EDITORIAL =
extcurive toitons Galen Graman, Carol Person
DIRECTOR OF LOFTORIAL OPERATIONS Jane Lagas
sewn forTONFEATURES ‘Charles Piller
StWOR EOITOR Howard Baldwin
[SEWOR ASSOCIATE EDITOR/DEPARTIAINTS Marjorie Baer
SENIOR ASSOOATE fDITORS Anita Epler, Dan Littman
ASSOCIATE fOTON/REVIEWS Wendy Sharp
ASSOCIATE LOTORS Cathy E. Abes, Lindh Comer,
Cameron Crotty, Elizabeth Daugherty
ASSISTANT KOWTORS Suzanne Courteau, Jim Feeley
ADMINISTRATIVE ASSISTANT Roxanne Gentile
ASWSTANT TO THE COTORIN-CHULE Patricia Carherry-Harris
cowrmuutwc toons Robert C. Fekhandt, Exfert Fenton,
Jim Heid, Steven Levy, Cary Lu, Deke McClelland,
“Tom Negrino, David Pogue, Lan Poole, Steve Roth,
Joseph Schorr, Charles Seiter, Franklin N.Tessler
nnremnamioNat coroRs Osmund Iversen, Australias
Vinicius Souza, Brasil; Marianne Fajstrup, Denmark;
Michael Thevenet, France; Stephan Scherzer, Germany;
Guitio Ferran, Ialy; Osamu Hos
1a Japan
Jessica Monreal, Mexicn; Oscar Kneppers, Netherlands;
“Toraly Ostvang, Norway; Alvaro Ibariez, Spain;
Nicklas Mattsson, Sweden; Cuno,
Bahattin Apak, Turkey: Peter Worlock, United Kingdom
LAB
tas oarctor Lauren L. Block
SENIOR TECHMCAL ANALYSTS Mark Hurlow, Jef Sacilono.
TECHNICAL ANALYSTS Matthew R. Clark, Danny Lee
wevtnTony CONTROLLER Paul Brown
COPY EDIT AND EDITORIAL PRODUCTION —
MANAGING {DITOR Charles Barrett
ASSISTANT MANAGING EOrTOR Ruth Henrich
‘S080 COPY EOHTOR Katherine L. Ulrich
‘SHOR PRoDUCTION tD:TOR Lisa Brazieal
core torrors Paul-Michael King, Gail E. Nelson
ASSISTANT PRODUCTION forTOR Jackie Goodman
ART AND DESIGN
Desicn ommecton Dennis McLeod
ant pintcton Joanne Hoffinan
simon oLsiont Leslie Barton
SE3OR OLSIGNER/INFORMATIONAL CAAPHICS Ame Hurty
ASSOCIATE ART DIRECTOR Sylvia Benvenuti
ASSOCIATE OESICNER Tim Johnson
ston DISIGN ASSOCIATE Martha Kart
bisicn assocares Rachel Amold, Belinds Chlouber
ONLINE ~
toro Susanne Stefanac
wee Aouinsteaton Chip Carman
(ONLINE ADMINASTRATOR Steve Costa
Content excite Paul Devine
Comune pkoDUCTION EDITOR Matthew Hawn
PRODUCTION Assistant Kristine Moss
Puurceuman nrEaN Karen Liberatore
Organize everything easily.
Mark-up your documents, then drag
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Copy, fax, and edit—at your fingertips.
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VISIONEER
ewes nc AU rights tosened Vinee
ee goa eg se wader Or as
you use everyday —your
Papen,
With Visioneer's new PaperPort Vx,
you can get paper into your Mac in
as little as two seconds —and put it to
work with unmatched simplicity
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Get paper in fast.
Just feed amy piece of paper (up to
8.5"
photo, newsclip, receipt, b
wide and 30” long) —a letter,
ess
card—into PaperPort Vx. In seconds,
it appears on your screen. Crisp and
clear. Easy to read. And ready to be
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Put it to work—instantly.
PaperPort Vx has direct links to
hundreds of the most popular software
ly
applications, so you can automat
integrate paper into the applications
ax, on-line
st
ice, word processor, contact
manager, spreadsheet, and many more.
Do even more with $249 worth
of free software.
PaperPort Vx includes the latest
OmniPage LITE™ OCR software to
transform scanned paper into editable
PAPERPORT V,
etna corpanes
Circle 18 on reader service card
wrt Vien
text; Corex CardScan SE™ to automati-
cally turn your pile of business cards
into an electronic card-file of contacts;
and PictureWorks Copier™ to turn
your computer and printer into an
instant copy machine—with power-
ful features to resize your image and
put multiple items (like receipts and
business cards) on a single page.
Superior readability,
superior results,
Only PaperPort Vx gi
s you exclu=
sive SharpPage™ technology. So
you get crisper scanned text and
your fax recipients get extremely
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shades of gray, PaperPort Vx accu-
rately captures your snapshots and
graphics—even magazine pages.
So, instead of running papers around
your office, use PaperPort Vx to zip
them into your Mac where you can put
them to work. ‘To find out more, call
us at 1-800-787-7007, Ext. 602,
or see your local dealer.
‘Super-small, super convenient.
PaperPort Vx fits between your keyboard
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bbe easier, Just plug it into your modem
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MacWEEK
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12° February 1996 MACWORLD
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Circle 33 on reader service card
14 February 1996 MACWORLD
Macworld
HOW TO CONTACT MACWORLD
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Parting Shots
N READING THE CLOSING REMARKS
Guy Kawasaki's final column (IVis
Guy, November 1995), 1 couldn't help
being piqued by Macworld’s statement,
“Sadly, the noble mission that Guy has
accepted on behalf of the Macintosh is
incompatible with Macworld’s most val-
ued asset—our ability to report on the
Macintosh marketplace without bias.”
Guy Kawasaki has always been biased
toward Apple and Macintosh. In fact,
all of his criticisms of Apple, its manage-
ment, and policies are obviously meant to
hold up a mirror and describe the picture
in the glass. If Apple wasn’t Apple, Guy
would have been pretty boring.
You can’t be unbiased and you cer-
tainly can’t be objective, so be fair—
let's see what the great Guy can really do.
Give Guy the space to tell it like iti
Rowert Stark
OF
via America Online
\ OU'RE KIDDING, YOU RE! {ED
me with a lawyer?
Guy Kawasaki
via eWorld
Copland Letdown
Wins ‘THIS, MY POWERBOOK 520
with PowerPC upgrade won't run
Copland? I refer to “Apple Hedges Its
OS Bets” (News, November 1995), in
which you state “Apple has also decided
not to make Copland run on 680X0 Macs,
with or without PowerPC upgrade cards.”
can’t believe Apple is going to do this to
all of us that bought the 500-series
PowerBooks. When I bought my Power-
Book I expected to upgrade with the PPC
card and have a computer that would last
Lellers
Id
A 94107
ay, &
a few years. What I will have is a com-
puter with a “user-interface replacement.
Woo hoo, that’s what I really want—that,
and a swift kick in the head! [ hope this is
all a false report and Apple isn’t going to
leave us out in the cold.
Davin RUseR
via the luternet
I hope you bave a good winter coat, Dave-—Ed.
\ PPLE, PUTS ME ON THE BRINK OF
« \ outrage, and I suspect a whole bunch
of other PowerBook 500-series owners
feel the same way. I bought my 520 with
the expectation that I could upgrade it to
a PowerPC—not because I wanted to be
hip, but because I wanted a fast, reliable,
mobile Mac. Now Apple is telling us that
Copland, the forthcoming OS that’s sup-
posed to make the PowerPC sound a fan-
fare for the common man, isn’t going to
work on 680X0 machines. If Copland isn’t
compatible with the PowerBook 500
series when it’s finally released next year,
then it will be bad news indeed.
Davip Hurtaut
via the Internet
A PPLE ANNOUNCED THAT COPLAND.
« \won't run on machines with Power-
PC upgrade cards. Only true-blue Power-
PC motherboards need apply.
I've got my Quadra box here with the
big, blue “Ready for PowerPC” sticker on
its side. I don’t see any notice “Not Usable
with PPC System Software.”
PAYRICK ATHERTON
via America Online
What Works in Works
pe IS A CONVERT UPPER- AND
lowercase feature in ClarisWorks 4.0
(“Works versus Works,” November
1995). Check out the Aa and aA shortcuts,
This long-desired feature is easy to
miss. Even the Claris rep at Macworld
Expo told me there is no such feature in
4.0. But it’s there.
RicHaRD GLANTZ
via America Online
Choicest Dirt Kept
"VE ALWAYS LOVED THE DESKTOP CRITIC,
but the column on wordplay software
absolutely made my day (“Semag Drow,”
November 1995). Though I can’t believe
you didn’t mention the wonderful ana-
gram maker, Ars Magna II, by Mike Mor-
ton, the new version of which is acceler-
ated for Power Mac. Users may cringe at
its command-line interface, but it has
more features than Karma Manager,
including word counts, screen-by-
continues
MACWORLD February 1996 19
= Ys
Sevens |4 a
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controls to apply them in any combina-
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preset filters and customize your own
for perfect results each tim
Convolver’s real-time interface simply
invites experimentation while allowing
instant comparisons of a range of
effects. Says an impressed user: “I've
been using Convolver for three days
and it allows amazingly precise con-
trol...from subtle to great.” Don't let
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Circle 4 on reader service card
20 February 1996 MACWORLD
LETTERS
output, and the ability to scroll back.
you're probably aware
orld Online is a great
and that the people staffing it
By the way,
that Mac
icon well
ndom
sometimes go “wild on cornmeal.” You
also probably know that Charles Seiter
constantly “researches lit” for a “cl
thesis” and that Joseph
was really “Hooch Press,
know that the Juice got off because Judge
tly attributed the DNA
enetic O,J. dual”
birth name
But did you
Lance Ito se
matches toa
Jason SveTTen
via America Online
Don’t Skimp on URLs
\/ OUR REVIEW OF GRABNET 1.0 STATED.
that a ten-day trial version was avail-
able from the company’s Web site,
yet you
did not think to mention the location of
the Web site (Reviews, November 1995).
I realize that URLs can be located
from services such as Lycos and Yahoo,
but the point is, I don’t want to re
such an item. That is why T subscribe to
arch
se, please provide appro-
s when you mention some-
is available on the Internet.
Ker?
priate URL:
thing tha
Liewer
Portable? Like a Console TV
[o= PH SCHORR’S REVIEW OF APPLE'S
+) excellent new portable printer, the
Apple Color StyleWriter 2200, fails to
nificant shortcomings of
mention two
this otherwise highly desirable printer
(November 1995).
First
this portable printer with a
60Hz power supply, severely limiting its
use to the United States and Canada. The
norm elsewhere is 240 volts and 50Hz.
When I discussed this shortcoming at
Macworld Expo with an Apple rep, he
assured me that an optional universal
nd foremost, Apple is shippii
120-volt AC,
power supply was available, but I have
been unable to locate a dealer who sells
this alleged option.
Second, unlike its big brother, the
StyleWriter 2400, this printer does not
have AppleTalk:
error since many potential bu
This is anothe
vers of this
small printer already have a desktop print-
er and therefore lack only two essential
capabilities: portability and color. If the
2200 offered AppleTalk, this category of
buyer could justify buyi
the dual basis of adding color to desktop
printing capabilities and having portable
printer on the road.
the printer on
I] the
more onerous since the 2200's principal
competitor, the HP DeskWriter 320/
340, includes both a universal power sup-
ply and AppleTalk
‘These two shortcomings are
Bina
MCKELYY
More on Ethics
}YHANK YOU, ADRIAN MELLO, FOR
clarifying Macworld’s position on the
separation of church and state (editorial
and advertising) (State of the Mac, Novem-
ber 1995). It is nice to see that some busi-
nesses still place ethics before profi
‘This is especially important in the new
medium, the Internet. You have opted to
provide your service to your readers at no
depending only on
advertising revenues to fund your site.
First, I appreciate the free up-to-the-
minute information on Mac products
and Mac news. Second, I appreciate the
difficult position free access might put
Macworld in, in terms of being beholden
to the almighty ad dollar to sustain the
project. All I can say is hold you
cost to them, therefor
round
You have a fabulous product, both in print
and in pixel.
MARTIN Timusk
via the Internet
DRIAN MELLO'S:
Rights” should be
ADER’S BILL OF
-mailed to a few
popular weekly and monthly publications
I see on the newsstand all the time. Their
ethics went out the window a long time
ago. Good journalism on any subject is
only
s good as the journalist. ‘The same
can be said for the publisher. But then we
the people have the power to cancel sub-
scriptions and go for an honest magazine.
HeLen ROUSSEAL
via CompuServe
j MMM, LET’S SEE IF 1 HAVE THIS
right, Guy Kawasaki is no longer
with Macworld because he’s working as an
low? He's owned stock in Bit
Jers, a failed spreadsheet/database
company, and started his own soft
continue
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LETTERS
ware publishing company, and you guys
give him the ax because he got a job with
Apple? Guy has made no secret about his
software investments. He has been visit-
ing user groups hawking Emailer for at
least the last eight months, and someone
now decides there is a conflict?
L would take a change lik
value, but Adrian Mello’s col-
umn made me think otherwise. I'v
always read Wise Guy to see which direc-
tion the Mac was, or should be, taking. I
annot ever recall seeing a product review
in Guy's column, nor have I seen any con-
flict of interest. I always viewed his busi
ness pursuits as lending credibility to his
opinions. Guy’s sole goal seemed to be to
tell us when the Mac had no clothes.
James M. Bhereus
via eWorld
Resolution Resolution
AM LOOKING FOR A DEFINITIVE
planation of laser printer resolution,
When I look at “Color Printers Mean
Business” (September 1995), there are sis
companies that claim 600-dpi or better
resolution, but when I check the table, I
find resolutions of 600 by 300, 600 by
600, and one 1200 by 300.
In my mind, only the Apple and
QMS color lasers have true 600 dpi (600
by 600). Am Ton the right track, or is 600
by 300 dpi as good as 600 by 600 dpi?
What benefit, if any, does the Xerox
have at 1200 by 300? I'd also like to get
more information on the vertical versus
horizontal dpi numbers and how they
do or don’t affect the final output.
Bruce JOUNSON
via the Internet
For the down and dirty on resalution, see Mac-
world’s new column, Publishing Workshop,
in the Media section of this issive—Ed.
World Wide Web, Easy as Pie
UST WAN'T ‘TO SAY THAT THE ARTICLE
) “Build Your Own Home Page” easily
got me on the World Wide Web (No-
vember 1995). I was having problems dis
playing my images in a Web Weaver Eidi
tor. Mel Beckman’s suggestion about
getting a GIF converter solved that prob-
lem, And his instructions to upload the
image and HTML files to the Unix si
22 February 1996 MACWORLD
tem were straightforward. It’s really
sy getting set up on the WWW!
Thank you for publishing a worth-
while artic
Jim Beer
via the Internet
PowerBook Questions
PY RIVIA QUESTION: IN A PAST LIFE 1
used to pack an IBM-compatible
notebook computer around with me.
ery single time I passed through the
X-ray machine at an airport I would
have to open the notebook and turn
it on to prove that what I had was in-
deed a harmless computer. More re-
cently I have been toting PowerBooks
through airport truth machine
one has even so much as raised an ey
brow. No one has asked me to prove that
what I have is truly a computer. What
gives here? Am I living in a long-running
coincidence or is there something about
the PowerBook when seen through an
airport X-ray machine that makes it clear
it is a functioning computer, nothing
more, nothing less?
Real question: The keys on the 500-
series PowerBooks can be sticky if not hit
precisely dead center. Is there a stiffener
frame on the market that fits under the
keyboard without squashing or damaging
the guts hiding under it? If there is, I
absolutely, positively want to know about
it. Barring that, is there anything I can do
to make the keyboard more responsive
and less temperamental?
Sieve
MANKOWSKI
Saint Louis, Missouri
I'm stumped. Maybe that friendly Apple icon
Iulls airport security—or maybe we should all
reconsider the advantages of travel by rail,
As for a product to stiffen the keys on
your PowerBook—once again, I'm stumped.
Readers?—Ed. m
Letters should be sent to Letters, Macworld, SO1 See-
cond St. (, AS/442-
0766; oF electronically to CompuServe (70370,702),
MCI Mail (294-8078), America
AppleLink (Macworld), or via the Internet (letters
San Francisco, CA 94107; v
Online (Macworld),
@macworld.com), Include return address and daytime
phone number. Due ro the high volume of mail
received, we can’t respond personally to each letter,
We reserve the right to edit all letters. All published
letters become the property of Macworld.
soa
standard
illustration tools * precision to 0.5 micton *
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* centralized ink controls apply colors, gradients,
hatches,
vector textures to strckes, fils & text» warp objects
vith 20 pre-defined templates + create standard color
tints (10%, 20% et.) and custom coloring tins trom
any base color + mult-color linear, racial & directional
tradionts« transform 20 objects into 3D with ight
source control * calibrated CMYK colors + digital
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book + gamut
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fedraws * autotrace scanned images * 38.5' by 38.5°
pasteboard * unlimited undo & redo * font sizes from
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increments * keming & tracking * drop caps * text
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AND DTP-ERS: Type-1 fonts
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* floating toolbox controls * TruMatch”” & PANTONE’
Spot or Process colors + color separate any graphic
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THE ONLY TOOL MORE IMPORTANT
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We who put words and images on paper
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Canvas 5 has the potential to turn our
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Now maybe we can have a life”
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720 x 720 dpi mode of Photo Quality color, a dash of imagination, and one teaspoon of awe. (Cleanup is a breeze.)
i YOU’VE GOT TO SEE IT IN l COLOR:
Get the answers to your CAD questions! Come see us in MacWorld Booth 319.
~ Qhiicktime, GnickDrav sine Macinfost are trademarks of Apple Computer, Windows is a trademark of Microsoft. MiniCac! und Design and Drafting Toolkit are trademarks of Diehl Graphsoft I
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Now in its 10th year, Graphsoft’s MiniCad is the best-selling CAD program for the
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State of the Mac
by Adrian Mello
Announcing Macworld 12.X: More News, Know-How, and Buying Advice
OP QUIZ: NAME ‘THE
only major Macintosh-
related product intro-
duced and available on
the day the Mac itself
launched that not only
survives today but has
become one of the most
popular Mac products
of all time. Time’s up: the answer is
Macworld. Like all good Mac products,
we upgrade periodically to stay current
with the marketplace. With this issue, we
launch Macworld version 12.X.
Upgrading is a tightwire act: the trick
is to introduce improvements without de-
stabilizing users’ comfort with the pre
ous version. “Change is good and neces-
ry,” we told ourselves, while worrying in
the very next breath, “People hate change.”
We saw no call for dramatic change, but
in response to readers’ requests, we
undertook a number of substantial
improvements. Here’s a quick tour.
One of Macworld’: key goals is to keep
you abreast of today’s developments in
computing technology so you can prepare
for tomorrow. We used to run news sto-
ries in various sections of the magazine;
now you'll find all the news at the front
of the magazine—your first stop for the
latest on new products and emerging
trends in technology. Not only is this
arrangement more convenient for read-
ers, but it also permits us to more than
double the amount of news we bri
More Macworld Ratings
Readers rely on Macworld’s product
reviews to help them make difficult buy-
ing decisions. We've always covered more
Mac products than any other publication,
and our reviews are renowned for their
accuracy and fairness. Now we're adding
even more information to help guide you
through the thicket of new Macintosh
products by more than doubling the num-
ber of products rated in every issue, incor-
porating a consistent rating scheme
FIND OUT WHAT THE LATEST UPGRADE HOLDS
throughout all reviews, product round-
ups, and Buyers’ Tools. We're even show-
ing ratings in the table of contents so you
can take in an issue’s worth of reviews at
a glance.
The five-star rating system still pro-
vides a general measure of a product's
worth, but we've added a numerical score
for greater precision. We evaluate seven
factors—feature set, design implementa-
tion, performance, reliability, ease of usi
innovation, and value—to arrive at the
rating. Five stars and a score from 9.0 to
10.0 means we think a product is out-
standing; four stars and 7.0 to 8.9 points
means it’s very good; three stars and 5.0 to
6.9 means it’s good; two stars and 3.0 to
4.9 indicates a flawed product; and one
star and a score of 2.9 or lower denotes
an unacceptable product.
Product comparison tables now call
out ratings in bright red for every product
in the article, as well as indicating those
that receive the Macworld Editors’ Choice
award. You'll still find a summary of our
conclusions in the Editors’ Choice box,
which singles our noteworthy products
and shows the type of use for which they
are best suited.
IN STORE
Honing Buyers’ Tools
We've beefed up our Buyers’ Tools section
to make it more useful. Itnow opens each
month with a comprehensive look at a
single product area—two-page monitors,
gigabyte hard drives, and so on—provid-
ing Macworld Lab results, key purchase
criteria, ratings, and Editors’ Choice d
ignations. You'll get expert buying advice
and see how each product stacks up
against the rest.
Macworld was one of the first com-
puter magazines to devote a column to
consumer issues. Now check out our ex-
panded Consumer Advocate department.
Each month it focuses on a specific issue
such as buying computers by mail order,
finding a reputable repair service, tips for
traveling with a Mac, and re-
cycling your old Mac. A spe-
cial section of consumer let-
ters from our readers follow:
along with Bugs and Turkey’
warning you about product
bugs and design flaws; Street-
wise Shopper, a selection of
special bargains; and Service
Heroes, where we take note of
vendors offering exceptionally
good service.
Finally, we’ve enhanced
Star Ratings, the ultimate buy-
ers’ reference tool, by adding
the issue date and page num-
ber of the original product
review to make it easier to
find. We've also incorporated
Editors’ Choice selections in-
to Star Ratings so you can see how prod-
ucts fared in head-to-head comparisons.
Telling Secrets
This issue marks the debut of Secrets—
the first of two major new sections in
Macworld that take a solutions-oriented
approach to computing, giving Macintosh
users the technical know-how to get the
most from their systems. Each month,
continues
MACWORLD February 1996 27
STATE OF THE MAC
contributing editor Joseph Schorr will expanding online universe. NetSmart
show you little-known Macintosh tricks tackles the issues Net surfers face, from
and techniques. Can’t get enough of a the mysteries of bandwidth to managing
good thing? Macworld’s longest-standing — multiple E-mail boxes. NetSmart also
column, Quick Tips, from Macvorld’s points you to noteworthy Web sites and
longest-standing contributing editor, Lon downloadable shareware.
Poole, continues to provide workarounds,
hints, and hidden features. Why mess Converging Media
with success? The convergence of digital media has
Last in the Secrets section is NetSmart, truly come of age, a transformation Mac-
a new column to help you master the — world heralds with its new Media section.
ABourd model 203
Imagine the meeting where you all
have the same vision, the same
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wicroritio
SoftBoard only looks and feels like an ordinary whiteboard, Whatever you
create on a SoftBoard® appears instantly on your Macintosh® or
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paste it, e-mail it, fax it, even network it to multiple sites. From personal
to conference room sizes, wall or cubicle mount, table top, or mobile,
there's a SoftBoard to fit your needs. |
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The Media section begins with a column
by the same name, from longtime con-
tributing editor Jim Heid, His new col-
umn will explore a wide range of topics
relating to sound, video, animation, and
the many new options facing interactive-
media authors.
comes Publishing Workshop, a
practical, nuts-and-bolts approach to
enhancing your publishing techniques.
And we mean both online and print pub-
lishing, in recognition of the expanding
opportunities publishers are encounter-
ing on the Net. Graph op, the
final piece of the Media section, was for-
merly known as Expert Graphics. We've
revamped it a bit to offer a more hands-
on approach, making it easier for you to
apply the techniques you read about.
The Year of the Platform
The two new sections, § and Media,
both came about as a result of our efforts
to view our readers’ computing activity as
a whole, not just as a bunch of individual
programs and hardware components.
More than other computer users, Macin-
tosh users have a relationship with their
computers that is greater than the sum of
s. In keeping with this philosophy,
with this issue Macworld also launches a
yearlong project to explore Mac systems
as overall solutions for key jobs.
We begin with three in-depth fea
tures. In “The Best Mac for the Job,”
Galen Gruman describes six types of
computing work and picks the best Mac
model, along with the best combination
of peripherals, to accomplish the appoint-
ed task. The other two features probe the
Mac’s effectiveness in two of its tradition-
al areas of strength—publishing and ease
of use. How does the Mac hold up in
these areas when pitted against Windows
95? (See “The Publishing Face-Off,” by
Steve Roth and Olav Martin Kvern, and
“Ts the Mac Still the Easiest to Use?” by
Howard Baldwin.) Stay tuned. As the year
unfolds we will help you discover the best
combination of products and setups for a
variety of purposes.
Well, there you have it—the latest
version of Macworld. 1 think you'll find
we've kept the best of the previous version
and made some major improvements.
Please write and let me know what you
think. After all, it’s never too early to
begin thinking about our next major
upgrade, and the first step is to listen to
our customers. m
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What | Did on My Honeymoon
IN WHICH THE POWERBOOK CONQUERS FOREIGN PHONES .
HERE WAS ONLY ONE.
problem with my plan
to take an
honeymoon overseas: T
extended
Was supposed to write
book and several col-
umns during that time.
When my fiancée sug-
gested I bring my Pow-
erBook on the trip, | knew right away |
was marrying the right woman.
We planned to visit Thailand and
Indonesia—not exactly high-tech heaven.
Would T be able to get power? Neither
the wall plugs nor the voltage overseas
match those of the United States. And
how would [ turn in my work? 1 nor-
mally transmit my stuff by E-mail. Could
I get online in Asia’s less developed
countries?
ruth be told, though, | mused on
these matters for mere moments. After all,
isn’t this the Mac? Isn’t this the age of
global telecommunications? For power,
I'd get one of those solar-panel Power-
Book chargers—Asia certainly has no
shortage of sunlight. For E-mail, I'd use
an online service. For electrical and tele-
phone jacks, I figured Radio Shack would
have whatever adapters I needed. With a
smile of confidence, I called the travel agent
about our honeymoon. “Book it,” I said.
Gearing Up
But I should have kept worrying, Ameri-
ca Online, for starters, is still only Amer-
ica Online; likewise, eWorld is really only
eUSA. And while CompuServe claims
to have phone access numbers in Thai-
land and Indonesia, | was warned that T
wouldn't be able to use any of those easi-
fied front-end programs like CIM or
Navigator. I'd have to get by with an all-
text terminal program like Zterm.
‘The next step was buying the solar
panels ($429; Keep It Simple Systems,
406/442-3434). Wouldn’t you know it;
they're available for every PowerBook
model except mine—the Duo. Disap-
The Desktop Critic
pointed, I bought two spare batteries and
hoped for the best.
Fortunately, a call to Apple revealed
that a PowerBook automatically converts
220V overseas power to the 110V cur-
rent it expects. Neat! I needed only an
adapter for the Duo’s power cord (to
make it fit the two-round-prong Asian
wall jacks). Radio Shack was happy to sell
me one ($7.95 for four adapters, item
number 273-1405).
‘Then I started to have nightmares of
lien phone systems with weirdly shaped
jacks. How would T connect my modem?
I went straight to the source: Compu-
rve's Pacific Rim forum (go pacforum),
which was craw! ling with knowledgeable
Unfortunately, they weren't
travelers.
e
tly bubbling with enthusiasm. “I don't
mean to discourage you, but T bat about
50 percent overseas with my PowerBook,”
wrote one guy. “Overseas phone systems
are often primitive and dirty
wrote
another. “Getting married is easier than
making a modem call overseas,” wrote a
third. “Have a nice honeymoon?
But there was no turning back. I
asked for suggestions. Helpful Guy 1 said
I should {
alligator clips. Once overseas, I was to
ck a screwdriver and some
by David Pogue
SORT OF
dismantle the wall jack, connect the clips
to the proper terminals, and run a cable to
the laptop. Of course, if it turned out to
be a digital line, I'd fry my modem.
Helpful Guy 2 proposed that I buy
a WorldPak, a set of 37 adapters for every
kind of phone jack in the world. Only
$495 (Mage 805/568-5400; also
old separately). But he, too, warned
that a digital line would nuke my mo-
Helpful Guy 3 proposed an acoustic
coupler, the modern-day descendant of
those big old boxes into which you'd place
your telephone handset. ‘The modems’
squeals are transmitted audibly through
the earpiece and mouthpiece. An acoustic
coupler, this guy said, would eliminate all
the hassle of adapters and wall
plates. In a pinch, it would even
work on a pay phone.
I called TeleAdapt (408/370-
5105), a company that does noth-
ing all day but solve modem-con-
necting problems like mine. The
phone rep assured me that the
coupler would work; I ordered
‘one ($150).
The TeleAdapt guy also said
some Asian hotels actually have
‘ks, which
would be
coupler. To avoid the smoked-
modem problem, he suggested a
Modem Saver, a plastic ther-
mometer-like gadget (Tele-
Adapt, $30). You insert it into
the mystery phone jack, and three little
lights indicate the jack’s danger potential.
Tbought one, got married, and left for
the honeymoon.
One Night in Bangkok
After a 14-hour flight, we stayed ov
night in Bangkok—lo and behold, the one
city in Thailand where CompuServe has
a phone number. First, power: with
fevered anticipation, I attached the Radio
MACWORLD February 1996 33
THE DESKTOP CRITIC
Shack adapter to my Duo’s power cord.
When I plugged it into a hotel-room out-
let, a bright blue spark popped out of the
socket, scaring me to death, Nonetheless,
the Duo now had juice.
Now I tried my Modem
snapped it into the hotel’s U.
phone jack; two of its little bulbs lit up.
My Modem Saver manual said that these
indicators meant, “Polarity reversed—
proceed with caution.” Handling the
PowerBook as cautiously as possible, I
gulped and proceeded.
‘The Mac dialed beautifully. I had to
type a bunch of ridiculous code to con-
nect, and top speed was 2400 bps, but I
didn’t care; I was online. I read my E-mail
from halfway around the planet.
Screen Tests
The next day, our backpacky tour group
boarded a minivan—the first ride of many
that were ideal for getting work done.
But after an hour of typing, I stopped
and stared at the screen. There, slashing
across the entire display, was a one-
pixel-high, horizontal white line. No
amount of fiddling with the screen con-
trols got rid of it. As I watched, two more
lines of my screen blinked white, too.
Maybe it was the heat and humidity;
maybe the Mac was homesick. But by the
end of the day, there were seven thin white
lines striping my screen. I had to make
sure that my typing fell between the prob-
lem areas—and hope that the screen
wouldn’t go completely blank before I
could finish my chapters.
Moreover, after two weeks of sleeping
in bamboo bungalows, I hadn’t once
encountered an electrical outlet. When all
three batteries ran out of juice, the Duo
went dark. I carried the crippled machine
in my luggage for five days—dead weight.
Hello, Bali
Indonesia is actually 17,000 islands scat-
tered across 3000 miles of ocean. Our first
stop, the breathtaking island of Bali, had
electricity—battery juice!—but Compu-
Serve’s sole access number was on Java, a
long-distance call away. This was serious;
my deadlines were fast approaching, and
my screen was fast disappearing.
Few Indonesians have telephones.
Instead, everybody goes to local Telkom
centers—24-hour convenience stores
marched over there, ready to transmit. I
figured that my compressed file would
take only a few minutes to send.
These phones were hardwired to the
wall—I could forget about a direct con-
nection to the Duo. It was now time to
whip out my acoustic coupler. What a
weird-looking gadget: it resembles a
phone receiver with black rubber suction
cups instead of ear- and mouthpieces. As
directed, I squished these cups against the
receiver. wrapped the Velcro strip tight-
ly around the two instruments, holding
them together as though they were mat-
ing. I ran the curly cable to the Duo. The
whole assembly dangled from the phone,
looking very low-tech and silly. The other
customers stared at me as though I'd
grown antlers. I smiled and dialed.
It didn’t work. For some reason, the
pay phone couldn't hear the dialing tones
made by the coupler. I tried 15 times. I
even tried dialing the phone with my fin-
ger, then slapping the receiver to the cou-
pler just as CompuServe’s modem started
to squeal—still, no success. Shrugging
sheepishly, I finally packed up and bid my
little audience adieu.
continues
ae
bis 1995: AValble at CoppUBA, Compute:
February 1996 MACWORLD
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THE DESKTOP CRITIC
Hot Java
To avoid the inflated hotel-phone prices
in Bali, 1 didn’t try again until we jour-
neyed to Java, the island with Compu-
Serve's access number, My manuscripts
were finished, and the deadline was upon
me. I thought I'd make a fast, cheap mo-
dem call from the hotel’ front-desk
phone and finish my project.
No such luck. The call was still long-
distance, and the hotel charge was $3 per
minute. Then inspiration struck; | re-
membered that our tour guide, Emil, had
SPSS 6.1 for the Macintosh
Real Stats. Real Easys
Get answers to tough
questions using in-
depth statistics!
Use 60+ statistics
from basics such as
statistics including
factor, regression and
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a house on Java. Could I use his phone
for a few minutes and pay him back at reg-
ular rates? He agreed.
Maybe I should have taken the
ing thunderstorm as an omen. Nonethe-
less, | hooked up to Emil’s telephone and
dialed Java—and got a busy signal. He
explained that Indonesia has a limited
number of long-distance lines. At9 p.m.,
which it now was, the rates drop, and
everybody piles into the Telkom centers,
jamming the lines.
After 18 attempts, I connected to
Get fast, flexible data
The spreadsheet-style
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Work faster with an all
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36 February 1996 MACWORLD
Circle 85 on reader service card
CompuServe. The system asked for my
ID number—and stopped. It wouldn’t ask
for my password! It took 20 more sign-
on attempts before [ saw the blessed word
on the screen—Password:—and T was in. 1
started the file transfer to my editor.
But because the phone lines were so
busy and so staticky, the file took forever
to transmit. Zterm’s little progress win-
dow said, “Efficiency: 4%.” Four percent?
That explained Zterm’s other dishearten-
ing little comment; “Time remaining: 175
minutes.”
For the next three hours, | sat there
and stared miserably at the progress bar
inching its way across the screen. Shortly
after midnight, the screen said, “93%
complete.” And then it said, “Time
remaining: 13 minutes.” And then it said,
“NO CARRIER.”
T gaped in horror. Some pop of static
had disconnected me; the entire call had
been wasted. It was all I could do not to
hurl the Duo into the nearby jungle.
1 bad to turn in this file tonight, no
matter what the cost. I stormed back to
the hotel. Lightning flashed. I hooked up
the acoustic coupler to the front-d
phone. Five times I tried to connect,
unsuccessfully, as the late-night desk
clerks joked and pointed.
Then I remembered: this was an
acoustic coupler. Hadn't the man
that sounds in the room could actually
introduce errors into the signal? I asked
the desk clerks for momentary silence—
and got into CompuServe.
Istarted the file transfer. On the small
patch of my screen that wasn’t dead, I
read, to my amazement, “Efficiency:
48%.” I had never considered that, so late
at night, the phone lines would be so
much clearer, and my data would travel
so much faster. In less than 14 minutes,
the file transfer was complete.
said
The Upshot
Ilearned a few things on my honeymoon.
Next time I dial up an online service in
the USA, I'll marvel at its speed and re-
liability. Next time [ hear the term global
village, Vl giggle. And next time T go on
a honeymoon, I'll go to Niagara Falls. m
Contributing editor DAVID POGUE coauthored
Macworld M
aD
honeymoon. His
& Power Mac Secrets, third edit
Books Worldwide, 1996), in part, on his
Duo's screen inexplicably
re
ered after the trip; today, only three white
lines remain.
For More Information
Q Please send me more information on the following Learning Extravaganza:
City Date.
O Please send me information on other seminars in my area
Q Please send your video catalog
Priority Code: BRC-1
Individual(s) attending:
Name.
Organization Name
Address
City State Zip
Phone Fax
MacaAcademy
Phone 800-527-1914 or 904-677-1918 Fax 904-677-6717
Visit our home page on the World Wide Web at http://www.macacademy.com
Correct
Postage
MadAcademy
100 EAST GRANADA BLVD
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days that are packed with information.
1996 Learning Extravaganza Schedule
January 8-12 .......ccseesesseereeeseee Dallas TX July 29 - Aug 2 e.eccccccsserseeoeee Washington DC
Jan 29 - Feb 2...... August 19-23 Boston MA
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Mark your calendar for the upcoming Learning Extravaganza in your area. Don’t miss one day of this
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Call 800-527-1914 or 904-677-1918 Fax 904-677-6717
SEE Us AT MACWORLD EXPO BOOTH #1840 Circle 106 on reader service card
a HAUS
Is Still Quality King
Macintosh
DESPITE FALL INCIDENTS,
APPLE BEATS PC MAKERS
by Elinor Mills
he high-tech buzz this
past fall made it sound
as if the Macintosh was
the official computer of
the Unabomber: guar-
anteed either to explode or to
stop working. But despite a
few isolated problems (how-
ever spectacular) with explod-
ing batteries and defective
CPUs, the talk is just that—
talk. The Ma
the cream of the crop when it
comes to quality.
In fact,
Hewlett-Pa
indus
cintosh remains
and
the
Apple
d= lead
ry in overall customer
satisfaction, according to the
“1995 Desktop Personal
Computer End-User Satisfac-
tion Study” conducted by the
market research firm J. D.
Power & Associates. Apple
and HP tied for first, beating
out PC giants like Dell, Com-
paq, IBM, Digital Equipment
Corporation (DEC),
Gateway 2000,
These results are espec
ly significant because reliabil-
ity (trouble-free operation,
ruggedness, frequency of re-
pair, and condition on receipt)
and
38 February 1996
was the single most important
factor in determining over-
all satisfaction, responsible
for 20 percent of each com-
pany’ score. Furthermore,
when J. D. Power asked Apple
users specifically about repair
problems, Apple scored as
well as, or better than, the
stry average
echnicians in the field
confirm the J. D. Power
Apple's] quality, to
has
results.
us as a service compan
held. strong,”
Collins, a field manager who
works on both PCs and Macs
says Vincent
MACWORLD
for PC Repair Center, based
in Fremont, — California.
“They've come out with some
quickly
problems, but they
gotten rid of them.”
Industry analysts agree.
“My impression of Apple is
that they are probably much
better at their quality control
and have much lower DOA
{dead-on-arrival]
and returns than other manu-
facturers,” says Pieter Hart-
machines
sook, editor of The Hartsook
Letter, a Macintosh research
newsletter. Hartsook singles
out Packard Bell, a popular
PC maker not included in the
survey, as a company that was
plagued last year with DOA
PCs, “The return rates for
that kind of problem were
between 10 and 20 percent,”
he says. “Apple's is down
below 1 percent.” (Packard
Bell did not respond to calls
king comment; Apple and
other PC comy
to disclose figures on returns,
nies refused
defects, and repairs; and some
retailers and distributors re-
fused to comment.)
Why the Black Eye for
Apple? More than anything
else, Apple's
troubles—oy
recent hardware
rheating lith
um-ion (Lilon) batteries in
the new PowerBooks, and, in
some Performas, PowerPC
603 CPUs that made calcula
tion
remarkable string of extrem
ly well-publiciz
bad luck, According to indus-
try experts, such problems can
erro}
appear to be a
ed instances of
happen to any company, par-
ticularly when it gets compo-
nents from outside suppli
For
exploding Lilon batteries that
xample, the two
forced a recall of the Power-
Book 5300 series were made
by Sony Electronic
has several years’ experience
with
“Apple Recalls PowerBook
5300 Series,” News, December
1995), Sony and Apple execu-
tives are still baffled by the
battery problem. “We have
never had a problem like th
which
such batteries (see
s
before with any of our other
laptop customers,” including
Compaq and Dell, says Sony
spokesman Manny Vara. Most
of Sony’s products are com-
posed entirely of Sony-made
components, “so we have
maybe a little more control
over the quality.”
Meanwhile, the defective
PowerPC 603 CPUs found in
about 500 Performa 5200 and
6200 computers were from
Motorola, which makes all
the 603% and some of the
604 used in various Power
Mae models (IBM makes the
601 as well the 604).
“That's unusual for Motorola,
which employs a six
signal
process for
quality,” says G.
son,
ruarantecing
Dan Hutche-
VLSI
president of
continue!
Designing
for the Web
A REPORT FROM
THE TRENCHES: WHAT
TECHNIQUES WORK
by Cathy Abes
ith the World
Wide Web be-
coming a main-
stream phenome-
non, graphic artists
and designers have been ven-
turing into this new medium
in greater numbers—creating
Web pages and sites for them-
selves and
for commercial
clients. What does it take to
become a
successful Web
Must you learn a
whole new way of working, or
can you leve
skills? Is learning HTML, the
language of the Web, essential
for today’s and tomorrow's
designers? Or will the new
generation of authoring tools
soon make HTML obsolete?
Tt depends on what you want
to do—and who you ask.
Like many Web design-
ers, Erie Baker of Erie Baker
Design starts his images in a
draw program (he uses Adobe
Ilustrator) and bring
into Adobe Photoshop, wher
he designs the page, making
s smnall as
designe!
age your existing
s them
each ima
E Bre £49
SmallWorld Media Group's Web
site features easy-to-navigate pages
and colorful, high-contrast images
that require no scrolling and
can be viewed on small monitors.
possible by switching to
Indexed Color mode, which
colors in his palette. Current-
ly redesigning the Electronic
Newsstand’s site (http://www
.eNews.com) and creating a site
for The Sawtooth Wolf Family,
a book by photographer Bill
Dutcher, Baker envisions
many traditional print jobs
turning into Web project
InfraRed = Communica-
tions’ Sasha Magee helped
design Macromedia's. Web
site (http://www.macromedia
com) using Macromedia's
new ShockWave technology,
which let him create small,
fast-loading animations that
he could integrate directly
into the page. He creates Web
graphics ly with Mac-
prima
reeHand and Pho-
toshop, using Equilibrium
romedia
echnologies’ DeBabelizer to
reduce colors and file sizes
and to convert documents to
GIFs, one of the Web's graph-
ics formats.
Although Magee thinks
the next generation of Web
design and authoring tools
may be powerful enough for
basic tasks, like defining levels
of headings and wrapping text
around images, he’s not so
sure about complex jobs, like
laying out tables and splitting
pages into different windows
(frames), Like most Web de-
signers Macworld spoke with,
he found HTML. useful and
easy to learn, especially since
rning is interactiv
change existing code
the effect right away.
Dennis Orlando's Web-
design firm, Small\World
Media Group (http://www
-180079world.com), put its site
tly reduces the number of
online in November. Orlando
brings his FreeHand files
(ones originally done for print
output as well as new Web-
specific images) into Photo-
shop for resizing, scaling, type
manipulation, and online
preparation. A veteran Fractal
Design Painter user, Orlando
is impressed with Painter 4's
ability to automate the HTML
tagging process. Not only
does the new version let you
¢ image maps from float-
ing selections, but it gives you
the flexibility to chan
mind. Previously,
changed an image’s clickable
cr
areas you had to re-create its
image maps, but Painter 4
automatically redefines the
map as you make changes.
The two most important
considerations for Web de-
sign, says Orlando, are speed
and color, Images should be
small and simple, so. they'll
draw quickly and you won't
have to seroil to see them. He
images as 24-bit JPEG
files so. the
sav
lower bit depths (most Inter-
net users’ monitors. display
only 256 colors)—even in 24
bit, the images draw quickly.
And since most Web images
are viewed only on screen,
their resolution shouldn't be
higher than 72 to 75. pixels
per inch. If he expects an
continues
IN THE NEWS
Live Audio on the
41
ColorSync Comes of Ag
45
Digital Video Goes PCI
46
The PowerBook Plagu
47
Copland Sees the Light
image to be downloaded,
Orlando links a high-res ver-
sion to the low-res one. Of
the Web's two common
graphics formats, JPEG and
GIF, Orlando prefers JPEG
because of its higher com-
pression, better image quality,
and smaller file sizes.
Ron Meckler of Re: De-
sign, who designed Pantone’s
Web site (http://www.pantone
.com) as well the literary
and film areas of the Delphi
site (http://www.delphi.com),
uses Ilustrator, QuarkXPress,
and Photoshop to create his
Web pages. He also uses a
plug-in called GI i
which exports Photoshop files
in interlaced
Virginia ‘lech professor
Andrew
burg
//www.bev.net/), which has
provided Internet access to
| Hews
the town of Blacksburg for
the past two years. Like
Orlando, he expects to rely
heavily on Painter 4 Web-
design capabilities.
Multimedia
and Web designer Andrew
Soderberg of Studios
(http://www.toucanstudios.com),
who w Adobe PageMill
beta te: sn’t think
learning HTML is. essential.
him lay out
objects ges much fast-
er than typing HTML code,
and he finds it powerful
enough to handle about 80
percent of the work involved
in a project. In fact, Soder-
berg thinks Adobe Acrobat’s
PDF format
come the standard
developer
oucan
versatile may
soon b
layout la
If and when that happens,
learning HTML will no long-
er be an is
guage of the Web,
The Windows 95 Waiting Game
MAC CONNECTIVITY OPTIONS ONLY NOW ARRIVING
by Galen Gruman
ertainly no one who
uses a computer didn’t
know about Windows.
95 long before it
shipped. But
think it w cret, based on
the lack of connectivity
options to connect Macs and
Windows 95 PCs,
three months after Windows
95 shipped and more than two
years after it was announced.
For many people, the lack
of connectivity options is
you'd
sed
more than an inconvenienc
S PC-to-Mac_ connec-
tivity options that worked
Are Clones Really Cheaper?
3
PowerWave 604/120
The initial promise of Mac clones was a lower price for the same great
Apple technology. With two clone makers (Power Computing and Radius)
now shipping systems in volume, has the promise been met? In a nutshell,
yes. Macworld compared the street prices of complete Mac systems (in-
cluding 16MB of RAM, a 15-inch color monitor, an extended keyboard,
@1GB hard drive, and a 256K cache card) and found that Power Computing
and Radius both offer cheaper prices than Apple—significantly cheaper,
in fact. Power Computing charges about 15 percent less than Apple for a 100MHz PowerPC
601-based system (the Power 100 versus the Power Mac 7500/100) and about 25 percent less
for a 120MHz 604-based system (the PowerWave 604/120 versus the Power Mac 8500/120).
Apple does offer extra video-input/output
technologies in its 8500, which accounts
for some of the extra cost, Radius's
81/110 is about 10 percent cheaper than
a Power Mac 7500/100, and a tad faster
(110MHz versus 100MHz, although this
slight speedup is not noticeable in most
tasks). GALEN GRUMAN
40 February 1996
$3000
Overall performance ratings are times as fast as a Centris 650.
MACWORLD
$6000
under Windows 3.1 do not
function under Windows 95.
Unfortunately, you shouldn't
expect a lot of options to be in
place anytime soon. Here’s the
status of the major options.
Disk Excha
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