washingtonapplepijournal1994v16no10

Real World : oo ce FreeHand 4.0—15 ela Welcome, BlakeLange | [N= | Get In Touch With Macworld: | Artists on Exhibit—20 play some Stones trivia) in | Mac Lingo 1—53 Garage Sale Don't miss the Garage Sale in December! Hardware, software and more. Just in time for holiday shopping. Watch this space for the date and map in the next journal. Washington Apple Pi General Meeting 3rd Saturday (to avoia thanksgiving Contiicts) Nov. 19, 1994 « 9:00 a.m. Community & Cultural Center Northern VA Community College - 8333 Little River Turnpike : Annandale, Virginia Nov. 19, 1994 Casady & Greene & Live demo of the Internet! ts UCAS \From the Beltway (1-495) take Exit 6 west on VA 236 approx. 1 mile. Turn left » into the campus of Northern Virginia Comm. College. » \Loop around to the rear Mm, Parking lots, and walk to [II] the Community & Cultural ~~ Center Building. Northern Virginia Community College \\ adjacent to the Community & Cultural Center. Note that you must be present to win one of the drawing prizes! No exceptions. November 1994 Washington Apple Pi Journal 1 November 1994 Volume 16 Number 10 Club News Nenana se aren 24 i review by Ellen Zuby WAP Hotline ... When Your Mac has to go to the WAP Calendar . Hospital ... senses D5 Index to Advertisers 2 by Kellogg ‘Humphreys TCS Help Sheet... 9 ValueFax—A Review ......ccesese0 oF, Classified Advertisements by David L. Harris WAP Membership Form ... The Library at the WAP Office ..29 compiled by Brian Mason SIGs and Slices BizCard Power! ...csssssssssessssseee 40 by Fred Showker Newton eeeetaancennee Simple Sokoban Freeware Logic yy Ed Palaszynski Puzzles .. Women’s SIG... 10 by Phil: Shapiro by Naney Seferian A Taste of Digest—{C7.B6] .......45 by David L. Harris General Interest Mae Lingo 1... Map to Meeting.......... by Ralph J. Begleiter September General Meeting by Lawrence Charters Map to New Office GNUT Top-10 Shareware List for Newton Software .. anes 1) by John Marman SMPTE Meeting On Multimedia and Communications .............13 by Stuart Bonwit Debug #3 ... The Geography of Consciousness: Cyberspace and the Changing Landscape of the Self .................33 by Michael Strangelove Math, Foreign Language, Art, Science, Bubblegum, & Writing .50 Macintosh Articles What is PrintMonitor? by Ed Rupp Real World FreeHand 4.0 ..........15 by Nancy Seferian The Apple World Wide Web Server (continued) ...........0+16 by Preston Gregg Macintosh Tutorials Tutorial Form. Artists on Exhibit by Blake Lange The Internet Unleashed............. 23 review by Ellen Zuby PowerBook Charging Problem ...54 by Jeff Mosqueda Learning Science and Language Arts the Fun Way ......:cssscesseseee 55 by Dicksie Tamanaha System 7.5 Tips...... Yearn 2 Learn Snoopy review by Jeff Eaton Apple // Articles ChessMaster 2101 review by Darrel Vulcan Hard Drive a all Problems a mod by Ken Witkin Apple II Magazine Index Announced ...... Apple III Articles On theTrail of the Apple /// ........63 by David Ottalini Disk Cleaning & Speed Adjustments .. 66 Setting ‘Your Glock o on n the. ‘Apple il 67 both by Tom Linders Disk Libraries Macintosh Disk Library ............ 67 by Dave Weikert Macintosh Disk Order Form......70 ‘The Journal of Washington Apple Pi, Ltd. is an independent publication not affiliated or otherwise associated with or sponsored or sanctioned by Apple Computer, Inc. The opinions, statements, positions and views stated herein are those of the author(s) or publisher and are not intended to be the opinions, statements, positions or views of Apple Computer, Inc. 2 Washington Apple Pi Journal The office The office did move and the new address is: 12022 Parklawn Drive Rockville, MD 20852 The new phone number is: 301-984-0300 The new TCS phone numbers are : 2400 bps 301-984-4066 14,400 bps 301-984-4070 A map showing where the office is located is on page 8. Please note too that Tutorials resume in Novem- ber. A Computerist ..........:00000 14 AllNet Service Center .......... 71 2028 DeltaPoint.... are A Dupont Computers ...........09 FC Business Systems...........11 Greencastle Graphics...........18 MacUpgrades.............-sscerserns C4 Publishers Service Bureau ..C3 TCS.. 5 November 1994 Advertising in the Journal Some Orientation Possibilities Full ii so (| Bebe? Sixth Page (hor.) 5.0" x 2.5" Third Page (hor) 5.0" x 4.75" Half Page Two-thirds Page (vert.) 75" 24.75" ce Vine ier) sixth Page (vert. foe] E ian No. of times ad runs 1-2 35 6-11 12+ Full Page $450 $383 $338 $270 Covers $550 $468 = $413 $330 Two-thirds Page $360 $306 $270 $216 Half Page $300 $255 $225 $180 Third Page $225 $191 $169 $135 Sixth Page $125 $106 $93 $75 Special guaranteed positions incur a 10% surcharge Ad Deadlines The Washington Apple Pi Journal is published monthly. The ad copy deadlines and ad space reserva- tions are listed below for your convenience. Copy may be received as traditional mechanicals, re- paper, velox prints, or film negatives. Negatives will incur an additional $15.00 strip-in charge. Washingtonj]} pple Pi This issue of the Washington Apple Pi Journal was created on a Mac SE/30, proofed on an Laser Writer IINT, and produced by electronic typesetting at The Publishers Service Bureau. The page layout program used was PageMaker 4.2a, the word processing program was Microsoft Word 5.1; the principal typeface is New Century Schoolbook (10/12) for the articles; and Helvetica for headlines, subheads, and emphasis. Cover Design: New WAP Journal cover design was created by ‘Ann Aiken in collaboration with Nancy Seferian. The Capital artwork was illustrated by Carol O'Connor for One Mile Up, which donated it for use on our cover. Icon Guide : Calendar Pages Cig Apple Il, He, & IGS & Apple Disk Libraries - G Apple It (SARA) #5 Macintosh Disketeria BP vosinerone List Tl General Interest recy ‘TeleCommunications System (TCS) Editorial Staff Deadlines Postal Information j ‘Writers’ submissions Washington Apple Pi (ISSN 1056-7682) is pub- Apple Hee Paltoes December ....... October 23 lished monthly, except bi-monthly in July and Petia Ce ants November 24 | August, by Washington Apple Pi, Ltd., 12022 Agee diben (01) 5301990 Bho wal Parklawn Drive, Rockville, MD 20852. Second Editors’ submissions lass Pe id at Bethesda, MD. Blake Lange (301) 942-9180 ‘December Class Postage paid at Bethesda, MD. Calis Fete Jan Annual membership dues for Washi le Pi = wary . mi ip dues for Washington Apple Pi, Leia and (301) 299-5267 Led., are $32; of this amount $24 is for a subscription lac Editorial Consultant Washineto! Pi Journal. Subscript Melissa Sprote (703) 379-2972 oe t cry sta ip vbecipdonsare Mac Software Liaison Lawrence Charters (410) 730-4658 POSTMASTER: Send address changes to Wash- Managing Editor ington Apple Pi,12022 Parklawn Drive, Rockville, Kathryn Murray (804) 472-4851 MD 20852. Change of Address should reach us 60 days in advance of the move to ensure that your Journals continue uninterrupted. November 1994 Washington Apple Pi Journal 3 Officers and Board of Directors President Lorin Evans (202) 543-1248 Vice President-Apple JoanJernigan (703) 822-5137 Vice President-MacLawrence Charters (410) 730-4658 Treasurer Charles Froehlich (410) 889-9395 Secretary Paula Shuck (410) 740-5255 Directors Ken De Vito (703) 960-0786 Glenda Finley Grace Gallager (703) 222-4570 Jon Hardis (301) 330-1422 Bob Shaffer (301) 384-3724 DaleSmith (301) 762-5158 Jon Thomason (301) 951-9631 David Weikert (301) 963-0063 Tom Witte (703) 683-5871 Bill Wydro (801) 299-5267 Office Staff Office Manager Beth Medlin Office Staff Ambrose Liao (Tuesday nights only) John Ruffatto (Saturday) Library Volunteers Apple II Head LibrarianJohn Ruffatto (301) 735-4259 Apple IIGS Librarians John Ruffatto (301) 735-4259 Chris Hutmire Apple II Librarian Apple III Librarian Macintosh Librarian Mac Library David Ottalini David Weikert John DeMarco William Jones Tony Salerno Washington Apple Pi, 12022 Parklawn Drive Rockville, MD 20852 (301) 871-1203 Volunteer Needed (301) 681-6136 (301) 963-0063 Ben Frank Fred Rodgers Joe Swick Ltd. Business Office: (301) 984-0300 TCS: 2400 bps (301) 984-4066 14,400 bps (301) 984-4070 Office hours: Monday-Saturday 10-2:30° Tuesday 7-9 p.m. * The office will open at 1 p.m. on the day of the General Meeting Volunteers Head Reading Lib. Brian Mason Dealer Relations Comm. John Alden Harvey Kaye Legal Counsel _— Richard Wohltman Membership SlGs & Slices Coord. Bob Shaffer Journal Store Distribution Telecom SysOp Paul Schlosser Volunteer Coordinator Tom Witte SIG Chairs Annapolis Slice President Richard MacLean V.President Phil Scheel Secretary Jeff Straight Treasurer Mel Benson Membership Seth Mize Mac Programs Lloyd Olson Sandy Bozek Apple IT Seth Mize AAS Membership InfoLine Disk Lib., Apple Seth Mize Disk Lib., Mac Bill Derouin CRABBS BBS AppleWorks Gary Hayman Apple IGS Gary Hayman Art SIG Joe Morey Columbia Slice President Ellen Baniszewski Co-V. President, Mac Ramesh Sardana Co-V. President, Mac Tim Helsing V. President, Apple IT Tom Cook Editor, Macintosh Lawrence Charters Editor, Apple I Andy Wakshul Treasurer Tom Cowley BBS SysOp Henry Yee Disk Librarian, Apple _ Bill Campbell CAD SIG Peter Danko Database SIG Eric Gutsche DisabledSIG J Desktop Publishing SIG Tom Piwowar Excel SIG By Frederick Slice President Peter Alvestad V.P/Newsletter Roger Musser . J. Russell Robinson ‘The Cracker Barrel BBS IG Mike Dickman HyperTalk David Mudd Mac Programmers John Barnes Greg Bartolett Music SIG Ed Moser Newton SIG dy Halls NOVA Educators SIG Pat Fauquet PL-SIG Wright QuickTime SIG Ambrose Liao StockSIG is Pelham Telecomm. SIG Allan Levy Three SIG David Ottalini Paul Campbell UltraMacros SIG Gary Hayman Women’s SIG Ann Aiken (202) 686-1656 (301) 299-8994 Volunteer needed (301) 384-3724 Volunteer Needed (301) 831-9166 (703) 683-5871 (410) 721-8157 (410) 761-4260 (410) 643-0868 (410) 647-6873 (410) 766-1154 (410) 544-1087 (410) 849-5232 (410) 766-1154 (410) 761-4260 (410) 766-1154 (410) 647-0802 (410) 315-8532 (301) 345-3230 (301) 345-3230 (703) 281-5385 (410) 730-4891 (410) 992-9884 (410) 730-7272 (410) 995-0352 (410) 730-4658 (410) 997-0156 (410) 730-2319 (410) 964-3706 (410) 997-9317 (410) 997-9317 (301) 868-5550 (708) 379-1265. (202) 244-3649 (703) 978-3440 (801) 371-4165 (301) 898-7647 (801) 739-6030 (301) 662-3131 (708) 525-2410 (703) 683-1746 (801) 652-0667 (801) 762-1311 (801) 924-1573 (301) 990-3725 (801) 340-7839 (301) 681-6136 (818) 255-6497 (801) 345-3230 (301) 530-1990 © COPYRIGHT 1994, by WAP, Washington Apple Pi, Ltd. User groups may reprint without prior permission any portion of the contents herein, provided proper author, title, and publication credits are given, except in cases where the author has reserved copyright permission. In these cases, the author should be contacted directly. Please send a copy of the article as printed to Washington Apple Pi; 12022 Parklawn Drivie, Rockville, MD 20852. 4 Washington Apple Pi Journal November 1994 September General Meeting by Lawrence I. Charters Magnificent Bout; Film at 11 EFORE YOU GET buried in the details, let me first say that I was delighted with the September General Meeting. We had a large crowd, the demonstration was both informative and controversial, the audience was keenly interested in what they were seeing — you couldn’t ask for more. There were plenty of ruffled feathers, snide comments, loaded questions, and transparent evasions, plus startling honesty, bold statements of vision, razor-sharp wit, and cold, hard facts. I enjoy meetings with a lot of passion and emotion, and these are usually in short supply at 9 a.m. ona Saturday. But not this September. Microsoft was the guest, and they came in style, flying in their own projection and sound equipment, plus a Power Macintosh 8100, plus Dave Martinez (davemar@microsoft.com), product marketing manager for Microsoft Office for Macintosh. For those who aren’t certain what “Microsoft Office” might mean, this translates into the latest versions of the top- selling Macintosh application of all time, Word 6.0, plus the sole surviving big-name spreadsheet on the Mac, Excel 5.0, plus the top presentation package in the briefing and presentation-crazed DC Metro area, PowerPoint 4.0. There were a number of controversies, starting with the size of the crowd. Microsoft estimated the size at around 200, but three I different people attempted a crowd count (difficult with people drifting inand out) and came up with figures of 338, 348 and 349. The general feeling was that more people attended the WordPerfect 3.0 presentation earlier this year, which is a surprise. I had confidently predicted that Microsoft’s presentation would draw the biggest crowd of the year, somaybe next year Tilbuy my crystal ballin Orem, Utah. Dave proved to be an enthusiastic believer in Microsoft Office. This may not strike you as all that startling, given his job title, but most vendors give presentations that can be ranked somewhere between tepid and reptilian. Dave, in contrast, not only had a pulse, he was also warm-blooded: he didn’t just want you to buy his product, he wanted you to think it was neat, because he thought it was neat. If Dave was excited, so were some members of the crowd. OK, maybe “excited” isn’t the best term; they were angry and alarmed and resentful. Here was a representative of the world’s largest software November 1994 Washington Apple Pi Journal 5 I company asking them to buy a collection of software that, if fully installed, occupies an astounding 70 megabytes of hard disk space; the recommended RAM for running the entire package is 16 megabytes. Nothing less than a 68020-equipped Mac will do, either; every Mac introduced prior to the Mac II in 1987 (plus quite a few since then) will be left behind. I loved it: Dave, armed with nothingmore thana Macintosh 8100 and the power ofa monster company (plus the microphone), on one side. On the other, a legion of doubters, nay-sayers, nit pickers — and customers, armed with questions and pointed comments. President Lorin Evans opened the bout by suggesting you could buy a fully equipped Apple II computer, hardware and software, for the price of Microsoft Office. And have money left over to get some frills. The early rounds went heavily against Microsoft. Dave was rattled tolearn that the big drawing prizes, brand-new copies of Microsoft Office, hadn’t arrived. [We later learned that someone forgot to send them.] Hethen madea major tactical error, saying he would show a “brief” slide show (via PowerPoint 4.0). An hour after he took the stage, he finished the slide show. If the slides weren’t all that impressive, the questions were: Dave was under siege, buried in a torrent of questions concerning everything from how Office is packaged (1.4 megabyte floppies or CD-ROM only; no 800K disks will be offered) to Microsoft’s programming practices (“But why does it have to be so big?”) to the merits of different technologies for linking applications together. Dave, representing Microsoft, came out firmly in favor of Microsoft’s OLE 2.0 (Object Linking and 6 Washington Apple Pi Journal Embedding), as exemplified in the new Office components. The audience was either mystified at the need for any such thing, or expressed cautious interest in the multi-vendor OpenDoc standard favored by Apple, WordPerfect, Novell and a number of other vendors. Running behind, both on the judges’ scorecards and in time, Dave made arally: he launched Word 6.0. Racing through a blizzard of new “T loved it: Dave, armed with nothing more than a Macintosh 8100 and the power of a monster company (plus the microphone), on one side. On the other, a legion of doubters, nay-sayers, nit pickers — and customers, armed with questions and pointed comments.” features, he showed Word automatically correcting typo- graphical errors, automatically formatting boring paragraphs into styled, and stylish, text, and my favorite: dragging text between one document and another. Where Word 5.1 had one tool bar, you can fill your entire screen with toolbars in 6.0. A macro language, offered for years in Nisus and WordPerfect, finally has made an appearance in the form of a BASIC programming language embedded in Word. Even better, the same language is present in Excel 5.0 (we, ah, forgot to ask about PowerPoint). Ifthat wasn’t enough, Excel and Word both work with AppleScript, too. Document conversions between the Mac and Windows versions of Excel and Word are a thing of the past: both platforms use the same file format. There is a minor difference between the Mac and Windows versions of PowerPoint, butthe conversion allegedly requires nothing more than a few seconds delay. [PowerPoint 4.0, by the way, ran the Pi slide show, done in PowerPoint 3.0, without a hitch.] Excel offers mostly cosmetic changes, with one big exception: “pivot tools.” Detailed commentary will require hands-on experience, but it looked like the new Excel will allow you to do far more extensive data analysis than in the past, slicing and dicing databases in ways that used to require extensive macro programming, when it could be done at all. Dave’s best trick, available only to those with ample RAM, was the creation of a complete Excel spreadsheet, embedded in a Word document. Note: he did not create the spreadsheet in Excel and then copy it to Word; he created the spreadsheet in Word, with links to all the Excel tools and functions. This will either be salvation to spreadsheet wizards or a great way to demonstrate conspicuous computing. Probably both. Editorial Diversion When the Pi first began negotiations to show Office, back in May, all the applications were still under development. A demon- stration of Office at MacWorld DC was noteworthy for two things: less than two dozen people showed upin a room that seated 300, and Excel November 1994 wouldn’t even boot. On the other hand, there were enough refreshments for a small army. Microsoft has obviously been very busy since then; the new Word, Excel and PowerPoint are impressive. They are also frightening; some in the audience were wondering if they should even dream of upgrading several hundred Macs, or even a single Mac, to the new Office, given the daunting memory, storage, and processor requirements. Say you have 400 Mac IIcx computers. Yes, they have 68030 processors, so they will run Office. Yes, they have 1.4 megabyte floppies, so you can install Office. Yes, they have (mostly) 8 megabytes of RAM, so you have enough memory. But they also have (mostly) 40 megabyte drives, so you can’t install ail of Office; you'll have to leave off the extra TrueType fonts, templates, sample files, tutorial files — even at a bare minimum, Office requires 18 megabytes of disk space. And you still need disk space for whatever files you might want that weren’t written by Microsoft, such as a decent database program, and maybe System 7.5, and... And then there is the nagging suspicion that a Mac IIcx may not be enough. MacWeek, taking an early look at Office, found the new packages running slow even on a Mac IIfx — and a IIfx is several times faster than a IIcx, or II, or IIx, or IIci, or SE/30, or LC, or LC II, or LC IIL, or... On the other hand, maybe Microsoft really is a big fan of Apple Computer. The new Office looked quick and crisp on a Power Mac 8100 running System 7.5; maybe I this is Microsoft’s way of luring the Macintosh faithful to the promised land of the PowerPC? “Sweetheart, T’m going to buy a Power Mac so I can run my new Microsoft Office upgrade.” “OK. Sounds like a good idea to me.” We Now Return As I said before, I thought this was agreat meeting. Aside from the endless slide show, Dave put on a dynamite presentation, and put up a spirited defense of his employer’s software products, upgrade and marketing strategy, and even software technology. A liberal rain of Microsoft Office for Mac baseball caps encouraged even the shy to speak up. And there were goodies. Inaddition to copies of Microsoft Office, there were also nice cloth Microsoft briefcases, plus the ball Get DeltaGraph.Pro 3.5... Special User And get the right chart every time! Tired of amateurish and imperfect charts? Then put DeltaGraph Pro 3.5 to work and unleash the power of professional charting. 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Highlights of DettaGraph Pro 3.5: ‘ * Native Power Macintosh® * Unique Chart Template Libraries eee + Network Support + Pre-designed Layouts & Backgrounds Delt&Point. + Excel Hotinks * Unlimited, Free Technical Support fy ENTER DRAWING FOR A FREE COPY OF DELTAGRAPH PRO 3.5! ‘Complete the form at right to order DeltaGraph Pro 3.5 or to enter DeltaPoint's drawing for a FREE copy of the award-winning program. Mail to: DeltaPoint, 2 Haris Cour, Suite B-1, Monterey CA 93940. Drawing will be held on January 31, 1995. For additional information or to order DeltaGraph * Price good for user group members only. Suggested Retail Price: $195. Pro 3.5, call 800-448-8955 MacWEEK Forsior information 1 Copies of DeltaGraph Pro 3.5 @ $49.95 | Tax for CA orders - 7.25%.. : I I I I I State Zip. I 1 1 heck (payable to DeltaPoint, Inc.) | 1 Visa WC __AMEX Exp. Date 1 1 Card No. ! I signature 1 Daytime Phone. peuca I a = el November 1994 Washington Apple Pi Journal 7 WASHINGTON APPLE PI 12022 Parklawn Drive, Rockville, MD 20852 WAP Office Montrose Road jetown Road Old Geor: caps. Every user group member who wanted one also got a $40 rebate coupon for Microsoft Office; when combined with a rebate coupon included in Office, it makes for a hefty discount on the price of purchasing or upgrading. Microsoft also promised the Pi a full copy of the new Office (which, along with System 7.5, should just about completely fill the hard drive in the Pi’s Mac lIiIci), and donated a number 8 Washington Apple Pi Journal Nicholson my a 2 2 8 ts qiw 4 Road Pe Flint Mall of their Microsoft Home packages to the Pi: Isaac Asimov’s The Ultimate Robot (CD-ROM), Art Gallery (CD- ROM), Creative Writer, and Dinosaurs (CD-ROM). Finally, one special little goodie will debut at the next General Meeting: a Pro Presenter. This is a smallinfrared receiver that attaches toaMacADB port, plusa hand-held control. Press one button, and a PowerPoint slide show moves Loehmann’s Plaza forward. Press the other, it goes backward. Ican’t wait to try it out. October 1994 The October 22 General Meeting will beacollaborative effort designed to show how ordinary mortals can produce spectacular color documents using off-the-shelf hardware and software. Proxima will talk about their Proxima Ovation LCD video projector (a star at Pi meetings for a couple years now), Microtek will use their scanners for capturing art, Claris will show how easy it is in either ClarisImpact or ClarisDraw to produce spectacular graphic images, and Tektronix will polish everything offby printing the color graphics with both speed and fidelity. Thisisn’tjust hype; you really will be impressed. Or your admission charge tothe meeting will be fully refunded. November 1994 Not wishing to conflict with Thanksgiving, the General Meeting will be a week early, on November 19. Casady & Greene, one of the oldest Macintosh software companies, will be showing some of their newest games and utilities. They’ve been in the Mac business as long as Microsoft, but with a difference: their products are inexpensive, and usually much more fun. Rounding out the meeting will November 1994 be a full-fledged demonstration of the Internet. Since most people don’t have a direct link to the Internet, the demo will be done with the same tools you are likely to use: a modem and a Macintosh. Mosaic, Gopher, Fetch and other strange sounding tools will be shown. We've had more requests for an _ Internet demonstration than almost any other topic, so this promises to be a packed meeting, too. December 1994 Roughly a thousand people will descend on the winter edition of the Pi’s Computer Garage Sale, shopping for bargains, gossip and information. New feature: for a modest donation to the Pi, you can have your Macintosh go through a checkup to confirm health or, possibly, diagnose existing or future problems. A team of recognized Mac gurus has volunteered to perform the honors. 1995 Meeting Dates General Meetings for 1995 are by Ed Palaszynski HE NEWTON is new technology, and with any get together of interested people in Newton technology comes new ideas and fresh approaches to old problems. Thus our NewtonSIG meetings always seem to be filled with innovative solutions to “new and old” problems. Such was the case again at our September meeting, featuring Mr. Bob Whitecotton, National Integration Manager from Apple Computer, Inc. Bob came to our meeting not November 1994 scheduled for the following dates (all the fourth Saturday of the month). Mark your calendars (or, better yet, put them in your electronic calendars to give you advance notice): Jan, 28, 1995 Feb. 25, 1995 Mar. 25, 1995 Apr. 22, 1995 May 27, 1995 Drawing winners Microsoft Office ball caps: several dozen people. Microsoft Briefcases: Grace Gallagher, Charles Stancil, Don Essick, Lou Pastura, Mark Rogers, John Ailes, Roger Firestone, D. Bingham, Joseph Goldscher, Joan Martensen, Mike Schmeible Pro Presenter: Washington Apple Pi Microsoft Office (Word 6.0, Excel 5.0, PowerPoint 4.0, MOM, RAMDoubler): Jay Miller, Georgia Sadler, Charles Ostrofsky, Marilyn Schmal, knowing what to expect, due to the diverse nature of Newton users. And we came to the meeting to hear Bob inform us and answer our questions as to what we can expect from Apple concerning the Newton and its related technology. We started our meeting with the customary discussion of what we are using our Newtons for and what we would really like to do with our Newtons. This cursory introduction gave new attendees as well as Boba quick synopsis of our uses, abuses, interests and needs. Armed with that information, Bobthen initiated a very interactive I and Washington Apple Pi Credits Apple Power Macintosh 8100: courtesy Microsoft Corp. Electrohome video projector: courtesy Microsoft Corp. Setup and worrying: courtesy Microsoft Corp. Question & Answer Help: Tom Witte Send meeting comments to: Icharters@tcs.wap.org. To date, I’ve received several dozen comments from people out of the area, and two from people out of the country, but only three from people who’ve actually attended the meetings. Ol ir 1761S ig tee ae NW Washington, DC 202-232-6363 Dupont Computers Computers ¢ Monitors ¢ Printers Mac Repairs Mac UpGrRADES Mac Parts & ACCESSORIES On-Site and In-House Repairs Service Contracts Available Special Discounts for W.A.Pi Members Washington Apple Pi Journal 9 I discussion as to the past, present and future of the Newton. Most noteworthy was the commitment that Apple Computer has to Newton Technology. They understand the newness of this market and continue tosupport it as it is being developed by large and small clients and developers. People who have attended the previous NewtonSIG meetings will also be aware that there are two main lines of development: the individual user and the vertical solutions. Bob reiterated this concept and To those of you who haven’t come to a NewtonSIG meeting yet, come by and see what all of the excitement is about. I think PDAs are here to stay and it is fascinating to hear how people are using their Newtons. discussed how Apple is pursuing both of these areas. In the vertical market, groups are using their Newtons for patient information management in hospitals, vaccine record tracking, data acquisition and analysis, client tracking and related information, database queries to the office mainframe via modem as well as inventories and orders. On the personal use side, more software titles are coming out with the most widely used being expense tracking, e-mail and document management, games, utilities, list managers, Newton books and other personal information organizers. Most of these packages, when hooked up to your desktop computer can update, 10 Washington Apple Pi Journal synchronize and further process your information as you see fit. We then bombarded Bob with a multitude of other questions, such as: Will there be other Newtons, such asa larger one? Yes! Will there be better hardware? Yes! Will there be better software? Yes! Will there be better support? Yes! Will there be a better Newton Developer Kit? Yes! When? When? When? When? ... Soon! Yes, it was an informative meeting. To those of you who haven't come to a NewtonSIG meeting yet, come by and see what all of the Women's SIG by Nancy Seferian URSEPTEMBER Women’s SIG meeting began as usual, with Grace Gallager catering dinner for us for the astonishing fee of $2.00. The menu included chicken breasts Florentine, vegetarian beans, rice, fresh broccoli with non-fat onion and sour cream dip, fruitjello, fresh home-grown (from her garden) tomatoes and cucumbers, fresh fruit and cheesecake for dessert. During dinner we had time to catch up on each other’s new projects, new hardware and software, plans, and questions. After dinner, and before the demonstration portion of the meeting, we all introduced ourselves to the group. This night we had present a new Mac user, several desktop publishers, a freelance writer/editor, a federal defense analyst, an elementary school music teacher, a Macintosh lab coordinator, a database developer, a grandmother whose grandson excitement is about. I think PDAs are here to stay and it is fascinating to hear how people are using their Newtons. Are Newtons a mature enough product that you will go out and buy one for the wife and kids? No, not yet! But maybe next year you will! The NewtonSIG meets monthly at the WAP office. For more information please contact Andy Halls at (301) 990-3725 or at ahalls@digex.net. @ owns a IIgs, and two graphic designers—a great and diverse group! Our topic for the evening was the TCS(WAP Telecommunications System). Lauri Rohn gave us an overview ofhow the TCS works. She is a member of the TCS Crew (the Crew consists of the volunteers who helptooversee and operate the TCS), and is also the author of the new TCS Guide. She also showed us how to log on and maneuver around the 8 Conferences and the topic- oriented Boards on each Conference. Lauri began by explaining that she had been using the TCS for less than a year, and had begun her TCS experience by trying every command she could. She encouraged our group to do the same thing. She said the worst thing that could happen might be that we would have to restart our computer, and that we shouldn’t worry about exploring and experimenting. Lauri explained that the TCS has three parts to it—the Conferences, the Files area, and E- mail. The Conferences may be visualized as a giant living reom— where there are many groups participating in different conversations. It is a place where you can find several topics and November 1994 groups which you might like to join in order to listen and/or contribute. The second area discussed was the Files area which consists of a large number of files members may download. The third area, the E- mail portion of the TCS, is available to Premium level subscribers, and allows members to send and receive Internet mail from all over the world. TCS Guides were available for sale for $7.50 for those who wanted to buy one. The Guide describes which Boards areon each Conference, what the commands mean and how to use them, how to download, leave messages, and everything else you might want to know about the TCS. The TCS starter disk was also available for sale. The disk was available for $4.00 and contains ZTerm, a shareware commun- ications application that helps your computer tell your modem what to do. It also contains several applications for compressing and expanding files that you send or receive by modem, andother utilities useful for telecommunicating. Our next scheduled meeting is Thursday, November 17th from 6:00-8:30 PM at the WAP Office. The topic for the meeting that night will be scanners. We will discuss and demonstrate how to scan, how to place scanned files into word processing and various other applications, OCR (optical character recognition) software and related issues. We'd love to have you come and join us. R.S.V.P. to Grace Gallager (703) 222-4570 (Metro #, so don’t dial 1) if you can join us. Bring a picture you would like to scan, and bring your recent projects, questions and ideas for new meetings. If you want to be on the mailing list call our Chairperson, Ann Aiken (301) 530-1990. @ November 1994 What is PrintMonitor? by Ed Rupp HE PRINTMONITOR application program included with Macintosh system software is an example of a background printer or spooler. Background spooler software runs on the Macintosh computer and tempo- rarily stores, or spools, documents tobe printed on the computer’s hard disk. The computer must remain connected to the network until the print job is finished, but it can per- form other tasks during that time. The PrintMonitor program opens automatically whenever a user prints a document with back- ground printing turned on. When a print command is_ issued, PrintMonitor spools the document to a file in the PrintMonitor Docu- ments folder. It then waits for the selected printer to become avail- able, establishes a network connec- tion, and sends the document to the printer. Aside from the convenience pro- vided by PrintMonitor, it also pro- vides you with additional manage- ment control in printing your docu- ments. With PrintMonitor you can: ™@ See the name of the document that is currently being printed, the document's status (forexample, how many pages still need tobe printed), and the name of the printer being used ™@ Cancel a document currently printing or waiting to print ll Specify a date and time to printa document or postpone a job indefi- nitely @ Monitor paper supply @ Signal when to feed paper manually PrintMonitor’sicon blinks at the right end of the menu bar when the printer is out of paper or to signal that you must confirm a manual operation. It can also be set to dis- play an alert message. To change the notification method, use the program’s Preferences command in the File menu. @ Thanks to Apple Computer. The above article is from Information Alley © 1994. PROMPT & RELIABLE REPAIR ¢ Authorized for Apple, HP, NEC, Radius, & more ¢ CPUs / Monitors / LaserPrinters / PowerBooks ¢ On-site / Walk-in / AppleCare contracts * PowerMac Upgrades Special Discounts for W.A.Pi members FC BUSINESS SYSTENS &. Authorized AASP Plus Service Provider 10565 Lee Hwy., Fairfax, VA * (703) 385-2758 Washington Apple Pi Journal 11 GNUT Top-10 Shareware List for Newton Software (Sept/94) 1: QuickFigure Lite 2.0 - Newton Spreadsheet QuickFigure Lite 2.0 is a fast, compact (only 75k of user memory required) Newton spreadsheet. QF Lite 2.0 supports over 40 math functions, conditional statements, text and numeric formatting, printing/faxing/beaming/ NewtonMail, and more. QF Litemay be upgraded to QuickFigure Pro for $39 plus shipping and handling. 2: List-It 2.7—List Management Version 2.7 of the popular package for the Newton adds some new and very much in demand features. List-It lets you create lists of all sorts of things, you even have a choice of list types. It’s great for shopping! $10 shareware fee. 3: NewtCase 1.1 - Package Management Utility NewtCase lets any MessagePad (Classic, MP100, MP110) user archive his/her Newton applications to reduce heap memory requirements, alleviate conflicts between applications, and clean up his/her Extras drawer. Archived packages do not show up in the Extras drawer, but can be reinstalled at any time using NewtCase. NewtCase can launch an archived package and, when you quit from that package, automatically re-archive it. Shareware, $20. 12 Washington Apple Pi Journal 4: Paperback 1.0 book maker for Windows and Macintosh This is an application that will convert simple text files into packages that can be read directly on a Newton. Freeware from David Fedor. 5: SleepAid 1.2 - Newton Power Management Utility SleepAid covers all aspects of power management. It replaces the default “Sleep” preferences allowing you to set two sleep times -one for battery and one for AC. It lets you reboot or sleep your Newton even if some errant application wants it to stay awake. And finally, it adds a SleepAidNow corner for one tap sleep and a HeapStatus corner for an instant reading of free heap space. Update includes more configuration options (SleepAidNow and HeapStatus). 6: Solo1.3/Lite 1.02 1.3 adds one of the most requested features of Solo... Double- tapping! You can now double tap an Ace to bring it to an empty foundation. Compatibility issues with the MP110 are also resolved. Memory is approximately 55k. The Lite version is included and functions just like the regular but without the gadget features. Please read the enclosed “Read Me” File. Solo is a simple card game based on the famous Klondike. 7: NotePak 2.0 beta (2.0b10) NotePak isa list/to-do manager for the NEWTON. This is a public beta release of NotePak 2.0. 8 : Figgles Utilities A snappy set of utilities for keyboards. Typomatica is one that lets youtype directly to your Newton from your PC. Also a game, a clock, a multi-colored readMe file. 9: Sony Remote Control Application for the Newton This is version 1.0 of the Sony remote control package for Newton. It enables the Newt to act as a remote control for Sony devices. 10: QuickFind 2.1 QuickFind(C) 2.1 by noGravity(C) Software (C) 1994 by Thomas J. Volgger All Rights Reserved ShareWare - US$ 10.00/ DM 15,— / OeS 100,— QuickFind 2.1 enhances the Find function of the Apple Newton MessagePad in three ways. It makes the Find button work as comfortable as the Assist button does. It it gives you more options than just searching the current area or in all areas. And it lists the last ten terms that were searched in the ‘Look for’ pop-up menu. Found in Switzerland... The GNUT TOP-10 Shareware List for Newton Software is published by John Marman, President of “Group of NEWTON Users in Toronto”—GNUT. @ November 1994 SMPTE Meeting on Multimedia and Communications by Stuart Bonwit HE WASHINGTON Section of the Society of Motion Picture and Television Engineers (SMPTE) convened an all-day meeting on the subject “Multimedia and Communications” on Saturday, Sept. 24, 1994. The meeting was held in the new NASA Headquarters building at 4th and E Streets SW in Washington DC. A broad range of topics was discussed, all having to do with electronic media, most having to do with “multi.” Meeting Chairman Tom Bentsen noted that submissions for the meeting were sought for applications on all platforms. However, only the Macintosh was represented. Macs were all over the stage and out in the lobby (registering attendees and making badges!). NASA's auditorium is high- tech to the max. Presentations were made via three video images side- by-side on a rear projection screen 25-30 feet wide. The center video projector has high definition television (HDTV) capability. Professional video equipment taped the meeting with an occasional image of the presenter on the big screen behind the podium. All presentation graphics came from Macintoshes on the stage. Mr. Bentsen pointed out that the SMPTE crew set up everything the evening before the meeting and everything was working perfectly, November 1994 but you can guess... Early in the morning of the meeting day someone wiped out software for the HDTV projector that controlled the 16x9 aspect ratio (ratio of picture width to height). Of course, an HDTV movie was tobe first on the program. It was decided to show the movie in normal 4x3 aspect ratio. The picture quality was so bad (much I volunteered to recreate it on the spot. Mr. Kovacs had a Microsoft Word6.pcdisk with him, but couldn't open it on the Macs at the meeting. In an hour, on the spot, just like Persuasion advertises, she recreated his text and electronic diagrams. So, kudos to Etana Finkler! The HDTV movie, “Astro- nomer’s Dream”, showed astronomer Johann Keppler in his study. He peers through his non- optical star locator at the heavens through a small opening (sic) in the side of his room. He comes to his desk contemplating what he saw. Thenresting his head he hasa vision in which his room has the latest telescope (still looking through that same small opening!) and a computer with a graphics tablet. One touch of the tablet reveals worse than my VCR!) that they stoppedit. I’msure there followed desperate backstage activity. Later in the day we saw the movie in 4x3 aspect ratio. Part of the left side of the image was missing. But talk about sharp detail...you ain’t lived till you’ve seen HDTV! One presenter’s wiped- out graphics were rescued by Washington Apple Pimember Etana Finkler. Chairman Bentsen publicly acknow- ledged her contribution. What. happened was that on the evening before the meeting Bob Kovacs’ slide presentation was loaded on a Mac, ready to go. At noon on Saturday, the person who owned the Mac had finished his/her presentation and took the computer home, along with Mr. Kovacs’ presentation. Ms. Finkler overheard this at 1:15 pm (he was due to present at Affordable 1425 Foxhall Road, NW, Washington, DC 20007 Call now for a free, no obligation, consultation or estimate. Desktop Publishing & Graphic Design Promotional Brochures + Catalogs ‘Ad Layout & Design 171's Resumes + Newsletters Word Processing Computer Illustrations Greencastle Graphics Nancy Seferian (202) 333-5244 8:00 pm). Since creating presentations is her work, she Washington Apple Pi Journal 13 We service Macintosh Computers ZOnN > 24 ON SsneAmsecn eH 703) 569-5584 A COMPUTERIST, LTD marvelous images of the heavens on the monitor. When he wakes, the room is as it was before, but his face lights up. With his quill pen he sketches a sun at the elliptical focus of a planet’s orbit. He illustrates the famous Keppler law of equal area swept out in equal time. After the movie there was a short discussion on the making of the movie. Lou Ward of Apple Computer presented a Multimedia Demonstration, “Digital Video on the Mac.” He showed several QuickTime movie clips none of which had areas larger than a small fraction of the screen size. He demonstrated MIDI features under QuickTime 2.0. He had one piece of music play on several instruments using only the Macintosh. There was no external synthesizer. Scott Converse, also of Apple 14 Washington Apple Pi Journal Computer, demonstrated “eWorld Tour,” Apple’s new on-line service. The presentation was remarkably similar to the one given at arecent WAP meeting. Two presentations dealt with the “information superhighway.” Methods of navigation and samples of the enormous amounts of available information were shown and discussed. For someone such as me whois not yet initiated into this lofty realm, it was a bit of overkill. However, I can see that it might be of some value if you don’t let it carry you away. Vic Clough of Picture Network International (PNI) demonstrated a “Digital Photographic Image Database.” The database service is for authors and publishers who want to find specific types of pictures for their work. The database lists many thousands of photos from hundreds of agents wholease the rights for publication. The client describes the type of picture he/she wants in ordinary English. The software comes up with a list of photos with descriptions. The intriguing part is that, through “artificial intelligence” (his words), the software picks photos with descriptions matching the client’s descriptions with varyingrigor, starting with the best. This was the presentation that prompted me to say that not all were “multi” media. Robert E. Kovacs of Northern Sky Design discussed “A Practical Look at Video on Demand: A Case Study.” Mr. Kovacs was consulted for the design of an inexpensive campus-wide closed-circuit video- on-demand system to be installed and operating by December 1, 1994. His investigation convinced him that analog video was the only viable option. The entire system was designed using off-the-shelf, mostly consumer-grade equipment. Allthe video playback equipment is in one location. Studentsin many locations can call for and view material on normal TVs and can have complete normal VCR-type control over playback. Mr. Kovacs described QuickTime movies as too small and “herky-jerky” for students who expect at least VCR quality playback. Dr. Judy Garcia, whose name is familiar to WAP Journal readers, and Dr. Terrance Woolsey both of the Fairfax County Public Schools, presented “Electronic Field Trips.” The “field trips” are amongthemany video programs Drs. Garcia and Woolsey have produced for the school system. Programs are available all the way from individual play-back only classroom use up to “... Digital Photo- graphic Image Database.’ The database service is for authors and publishers who want to find specific types of pictures for their work.” simultaneous county-wide live presentations with peoplefamousand expertin their fields. Wordhasspread and programs are in demand all over the country. The development of the overall program and some individual programs were described. While I did not learn how to improve my animation at the SMPTE meeting, I did learn a great deal of other things. It certainly was worth while. Well, there you have it. I hope it’s useful, Stuart November 1994 Real World FreeHand 4.0 Written by Olav Martin Kvern Areview by Nancy Seferian FreeHand for several years with much fondness and familiarity. When 4.0 came out I was looking forward to some of the new features I'd read about. The new palettes sounded exciting—the Inspector palette where you format paragraphs, specify fills and strokes and create new pages, and the new Align palette, Layers palette and Styles palette. The new tools and ways of working with text and text blocks sounded like a big improvement too. So when I received my upgrade to 4.0 I could hardly wait to get started. Was I shocked! I couldn’t do anything I tried! There wasn’t any Type dialog box; I couldn’t align anything; and many of my old shortcut commands did nothing or else did something unpredictable; and the way to apply the new features wasn’t readily apparent or “intuitive.” Furthermore, since I wasin the middle of several projects with deadlines, I couldn’t risk delaying things while I searched the manual for procedures I could already accomplish with ease in 3.1.1. In other words, I was going to have to read the manual! Egads, what a thought. I kept both versions of FreeHand on my hard drive and every once in a while between projects I would open 4.0 and work ona project ofmy own whileI hunted in the manual for how to do what I |= BEEN using Aldus November 1994 wanted to do and was able to do easily before. That is, until I got Olav Kvern’s new book Real World FreeHand 4. It set me free! It gave me courage! I got enough information in the summary of the new features in the preface to allow me to begin exploring and drawing again right away while I progressed through the book. The preface offered a short list of what’s new in FreeHand 4.0 with a succinct explanation beside each new feature and a page reference for further reading. Just this brief description of the new palettes I needed to use right away (such as Type Specifications, Align, Transform— move, scale, rotate, and skew—and Layers); the extensive index; and Kvern’s usual good humor and enthusiasm were helpful enough to get me started using FreeHand 4.0 immediately. In the preface I also got a glimpse of those things I wanted to know more about. The Polygon tool, the _] = improved Knife (cuts every selected path you drag it across), and the Calligraphic Pen (creates thick and thin strokes like a calligraphic nib) sounded intriguing, and they are. Kvern’s description of the changes in using text and text blocks explained happily that were to be “no more trips to the dreaded Text dialog box,” that FreeHand EPS files can now be edited (they can be opened just as any FreeHand publication file). And now color may be added by dragging a color from the color well and dropping it on the object you want that color applied to. The book is a 594 pages long, and organized into eight chapters beginning with FreeHand Basics for newcomers and ending with Postscript, a chapter for advanced users who want to understand more about FreeHand’s postscript resources and who may want to program their own postscript effects. The Appendices are excellent. Washington Apple Pi Journal 15 = In Appendix A, entitled System, Kvern discusses how FreeHand can be enhanced through the use of utilities and System resources that are available. He writes about some of his favorite extensions and cdevs such as ATM, MasterJuggler and Suitcase, Super Boomerang, and QuicKeys. He also lists and describes his favorite utilities: ResEdit, various file-compression utilities and Torquemada the Inquisitor (the search and replace utility). And finally, in this appendix he also describes his favorite 3-D rendering applications and image and postscript tools. If you’ve ever wondered what’s installed and where it’s put when you install FreeHand, or if you’ve looked in the Aldus folder in your System folder and puzzled over what. all those files were for and what they do, Appendix B will tell you, and tell you what you can do with some of them. For instance, the FreeHand Defaults file in the Aldus folder, is where you can change FreeHand’s defaults to suit yourself. The final Appendix, C, offers a list of where you can get all the things mentioned in the book, a valuable resource at your fingertips. So...did I like this book? Yes! It helped me get started using FreeHand 4.0 right away; it kept me reading and learning with its clear writing, good humor, and pertinent graphics; and it is a valuable, well used resource for my library. I recommend getting acquainted with this artist/author’s sound information, good tips and wonderful sense of humor. Real World FreeHand 4, Olav Martin Kvern, edited by Stephen F. Roth, Peachpit Press, Inc., Berkeley, CA. 1994, $29.95 16 Washington Apple Pi Journal a “The Apple World Wide Web Server (continued from the October Journal, page 58) by Preston Gregg Apple Web Pages (continued) @ Apple Fax Support Documents Technical Quick Fixes and Docu- mentation—These are the same files that are available on the Apple Fax system. Call the Apple FAX line at 1- 800-505-0171 for a copy of the catalog. M™@ Apple e-Mail Mailing Lists Apple List Processor—Join any of four official Apple e-mail mailing lists. Additional Apple Internet Sites —www.apple.com—The Apple Li- brary Home Page —info.hed.apple.com—The Apple Higher Ed Gopher Server at the Uni- versity of Minnesota —ftp.info.apple.com —ftp.apple.com —aux.support.apple.com—An Apple UNIX related sit —spinaltap.micro.umn.edu— Tech Info Library via Gopher @ Apple Related Home pages that are not Sponsored by Apple Com- puter, Inc. —Farallon Web Server —Global Village —MacWeb from E] Net —Macintosh Internet resources from the University of Washington —Arizona Macintosh Users Group —Newton info from the University of Houston —Microlib Macintosh Archive from the University of Texas This area will continue to grow and be updated. Your Feedback Quantitative information in the form of a survey. Qualitative information in the form of a text area for custom- ers to write specific problems or sug- gestions about the services. There is alsoan additional area for document- ing and reporting bugs. We hope to base future tools and serviceson feedback andcustomerneeds. Smorgasbord This is the entertaining side of the Apple web site. This server is run on a Power Macintosh Server 6150. Currently the Smorgasbord con- tains: @ The Apple Personal Pages. This area showcases the personal home pages for Apple employees. Informa- tion and references on these pages represent the interests of the creator and not necessarily technically ori- ented. @ Apple Stock Price. This is a link to the Apple stock information from an experimental site at MIT. Future plans for this area in- clude: @ Server statistics @ An interactive Austin restaurant guide @ A Fon page with links to many entertaining resources on the Internet. @ Whois in the Lab? An example of video capture over the Internet. ™@ Interactive rending over the Internet. All Apple Internet sites and Internet support information is con- tained in aseries of Tech Info Library documents. You can easily access these documents with the keyword: KINTER. 8 Our thanks to Apple Computer, Inc. This article is from Info Alley ©1994. November 1994 Macintosh Tutorials training without teachers. If you have expertise in any sub- ject useful to Mac or Apple users, please consider teaching. Instruc- tors have an opportunity to work with students in small groups and informal settings. The teaching process is truly rewarding. Besides the spiritual and intellectual, rewards also include compensation; you will be paid. We especially need someone who can offer training in Excel. Call me if there is a subject that you are qualified to teach. Iam very pleased with the response to our requests for volunteers. We have a very bright and enthusiastic group of volunteers working to bring you the best possible classes and programs. We encourage and welcome additional support for the training program. Graphic designers, desktop publishers and illustrators—we could use your help in promoting our programs with brochures and fliers. For further information call Beth Medlin at the Pi office, 301-984-0300. V. OLUNTEERS AND INSTRUCTORS—You can’t have j Some Specifics dents who wish hands-on train- @ Where: Unless otherwise ing to bring their computers. stated, all tutorials sponsored Instructor Cancellation: Ifa by: Washington Apple Pi-are class is cancelled by the instruc- given at the office located.at tor. all students will be notified of 12022 Parklawn Drive, thecancellation. Pleasecheck your @ When: unless otherwise not given a work number for notifi- stated, all tutorials are three cation. hours in length and begin at jj Student Cancellation: A can- _700 P.M. on the date listed: _cellation must be received by the The office building is secured office 72 hours before a class is at 6:00 P.M.. ag scheduled. The only. exception to ‘lM Fees: $25.00 per class for this is a cancellation due to ill- members and $35perclassfor ness, non-members. Pre-registration © November Tutorials.are the and payment must be made to 4 basic ones: hold a seat. —Intro toMac1 11/14/94 @ Class Size: Class size is (M111494) limited to 6 studénts perclass. —Intro to Mac 2 11/21/94 ana apiater? All (112194) classes ace tana seminar- —Intro to Mac 3 11/28/94 - style with the instructor using _ Hee) a computer and an overhead —Maintaining the Mac 11/23/ display. We encourage stu- 94 (M112394) November 1994 = —I Macintosh Tutorials The Macintosh introductory tu- torials are a three-part introduc- tory series designed for beginning users or those desiring to brush up on their skills. The primary focus of these courses will be on the Sys- tem, Desktop, Icons, Windows, and basic concepts in System 7, but System 6 hangers-on are welcome and encouraged to participate. Their issues and concerns will be addressed. Please try to take all three parts; this is the most benefi- cial arrangement. —Introduction to Macintosh, Part 1 (Course #M111494) You should go through the Guided Tour disk that comes with your computer or system upgrade kit before you come to class. You'll learn: how to safely turn your Macintosh on and off; what the ba- sic dos and don’ts are; how to un- derstand common Macintosh ter- minology found in manuals and other documentation; and how the basiccomponents of your Macintosh system, hardware and software work. You'll also learn why the Macintosh user interface is consis- tent across all applications and how this makes learning and using soft- ware easier. Materials required: Your Macintosh, hard disk drive, start- up disk, and an unformatted DSDD 800k disk. Date: Mon. Nov. 14, 7-10 pm. Introduction tothe Macintosh, Part Il (Course #M112194) Part II will continue the explora- tion of the basic components of your Macintosh system, hardware and software. You'll learn more of the dos and don’ts; the finer points of the Menu Bar, Error Messages, Dia- log Boxes, Icons, Folders, Keyboard Shortcuts, Scrapbook and Clip- board will be discussed. You'll learn Washington Apple Pi Journal 17 the basics of installing software, as well as about the Chooser, periph- eral devices, and how they are con- nected to the Macintosh. Materials required: Your Macintosh, hard disk drive, start- up disk, and an unformatted DSDD 800k disk. Date: Mon., Nov. 21, 7-10 p.m. Introduction tothe Macintosh, Part Ill (Course #M112894) Part III will follow up the con- cepts in Parts I and II. You will learn more advanced Macintosh skills and terminology about the system software and using, install- ing, and updating system files; about, managing memory, harddisk space, fonts, sounds and other resources, the Apple menu, aliases, launching applications, inter-application com- munications (Publish and Sub- scribe), and Balloon Help. You'll also learn about how to buy hardware and software, how to upgrade, and what kinds of software are avail- able for your Macintosh. Materials required: Your Macintosh, hard disk drive, start- - up disk, and an unformatted DSDD 800k disk. Date: Mon, Nov. 28, 7-10 p.m. Maintaining Your Macintosh (Course #M112394) How to maintain and troubleshoot your Mac. Topics will include: orga- nizing and managing your hard disk; backing up and back-up strategies, archiving, disk formatting, defragmentation and optimization; managing start-up resources (in- cluding System 7 extensions or Sys- tem 6 INITs); avoiding conflicts and incompatibilities; virus protection; memory management; upgradingor replacing the operating system; sys- tem enhancements; customizing software installation; cleaning your mouse; and Macintosh “housekeep- ing” philosophies. Date: Wed., Nov. 23, 7-10 p.m. 18 Washington Apple Pi Journal Weekly Telecom Tutorials THE NEWLY started weekly telecom tutorials will be continuing on Fridays evenings, 7 PM to 10 PM—call for location. These introductory telecom classes are intended to help people learn basic telecom skills. The first two Fridays of each month are for people who have had little or no prior experience using modems. The latter two (or three) Fridays of the month will be for people who already have some telecom experience. The classes themselves will be taught on the club’s Mac IIci or Performa computers. To sign up for one of these classes, send $25 to the club’s office. (The fee for non- members is $35.) Class size is limited to six persons. The instructor for these classes is Phil Shapiro. For questions about the classes, please call Phil at: (202) 686-5465 (home/office), or contact him via Internet electronic mail at: pshapiro@aol.com Incidentally, supplementary telecom information and programs will be provided on Macintosh disks. Students interested in obtaining these supplementary materials are urged to bring a five formatted Macintosh disks (either high- density or double-density) to the classes. Important note: These classes are purposely set up to be unstructured. During any given class, the instructor will try to answer specific questions that students bring to the class. The aim is not to teach any one particular communications program, bulletin board, or information service—but rather, to help WAP members develop general tele-communications skills that can then be applied in using any communications program, bulletin board, or information service. Apple II telecom questions will be entertained as well, time permitting. @ —Desktop Publishing & Graph- ics tutorials are given by Clockface & Creole Communi- cations Inc. Please contact Manolo Almagro at 301-718- 0612 for details. —Prince George’s Community College Center for Business Training, 301 Largo Rd., Largo, MD 20772-2199. Call 301-322- 0726. Other Educational Opportunities —Greentalt Systems Inc., 610 Herndon Parkway, Suite 900, Herndon, VA 22070. Call 703- 471-6842. —Berkeley Computer Training, 1800 Diagonal Rd., Ste. 240, Alex- andria, VA 22314. Call 703-548- 9471. —Micro Center Training, 3089 Nutley Street, Fairfax, VA 22031. Call 703-204-8409. November 1994 SED GED GED GD GED GED GED GED Debug #3 a Washington Apple Pi computer puzzle Find the hidden Internet terms. In a break with TZL2DU tradition, there are no spurious entries. HPYPEG ANONYMOUS = HACKER ROUTER RHB2ZJG ARCHIVE HOST. SHELL egpens ARPANET INTERNET SNIFFER Seon BANDWIDTH LOGIN SPAMMING Ceci aaree BINHEX MAILER SYSADMIN BeETNG BROWSER MANPAGE TCSWAPORG PALLAC BYTES MILNET TELECOMMUNICATIONS UD IEIN CERN MIME TELNET TMVREH CERT MODEM THROUGHPUT SIIZEA CRACKER MOSAIC UNIX RNRKCK DAEMON NETWORK USENET EKPKZU DOMAIN NNTP USER FZEGAP FETCH PASSHORD —_-VERONTCA prexpt FILTER PHREAKER WAIS eee FINGER PRIVILEGED WEBMASTER LT dae FIREWALL PROTOCOL = WIZARD Ste une GOPHER REMOTE WORM teteve GURU ROOT WORLDWIDEWEB Z2WEBMA OQPEMAMAQDKYVHHOBZHGAZAwD VDGROPAWSCTBU UUENCODEXGSNM IMMAPSFNJIXFLO OXCBANDWIDTHS SDAEMONEPGSUA LETRRICTBXOTI RUNTPTOAEMHLIC NOREVARHYUUPW ERNETCNNSMPATI OGIJIMHIOEERRSZ URRIBNRDTOOSA YEVMAUOHYWTWR GENIAMODBSOOD AMRZIMTLDECRH NRESWORBRRODK ETCHACKERVLKL RHPHCEGAPEMOH ERIFILTERRSNB LODWIDEWEBPVPA TEROUTERXAFVN Washington Apple Pi Weshington Auple Pil: ergee: aff 12022 Parklawn Drive Tutorial Registration Form Rockville, MD‘ 20852 : 301-984-0300 Nase Please fill in the course number(s) of the class(es) that you wish to attend. Address City/State/Zip. Class #1. Phone (day). (evening) Class #2. Member Number_____________ Non-member Class #3 Number of Classes. x Class Fee $. = Total Fee $ Class #4 CO) Check/Money Order = Credit Card Class #5 Card Number Card Besivas a Class #6, are mxpiration pnature WAP Form #CLO06 (mod. 7/90). Can you bring your own computer to the class?’ [1 Yes LJ No Mail registration and payment to the above address. November 1994 Washington Apple Pi Journal 19 SS welcome, BlakeLange! eee idk a bulding to enter HOW TO GET GREAT SCANS. ‘Qurwit deceptive scanners! Getin Touch With Macworld: Live Event, 7:20 PT for tips from scan expert Steve Roth, ISI THE <LAST WALTZ>? Time for the Stones toquit rolling? Come share views (& play some Stones trivia) in ‘Open Mic at 7:30 PT. BEENINTO LIFTINGLONG? j g Come hang in The Weight | 0) Room with us at 7:20 PT & pick up some tips on routines, injuries, nutrition, more. THERE'S A __ INHERE! cn) Wows your chance to fillit int ‘Comme up with the wackiest response & you win! Play Draw A Blank at 730 PDT. 20 Washington Apple Pi Journal by Blake Lange Artist Information: Cleo Huggins has just joined the design firm of Watts Silverstein in Seattle, Wash- ington, after working for a year for Apple on the design of eWorld. For- merly she attended the Rhode Is- land School of Design majoring in Graphics Design, graduating in 1981. She spent the summer of her Junior year in Germany designing Ikirus computer type, the first com- puter outline type, even preceding PostScript, on a PDP 11. From the Fall of 1981 until the Spring of 1983 she taught graphics design at the Portland School of Art. From there she went to Stamford from the Fall of 1983 until graduating with a Masters in Digital Typography in the Spring of 1988, designing a Hi- eroglyphic font as her major project. While attending classes she worked full time for Adobe starting in 1984. From1988 to 1991 she worked freelance and during that time she had long contracts to do graphics design work for both Apple and Next. In 1991 she started a graph- November 1994 Ss Seti ceeeceneen ap tetenteer Ly > = > swt ites PASAT iS Sik ies design company with Hal Rucker, Rucker-Huggins, which is still a going concern. She left in 1993 to work full-time for Apple on the eWorld project. Tools: All the resources of Apple Computer Corporation. Apple’s new eWorld uses the town motif to make its users feel as if they are in a familiar and com- fortable place. The opening screens show a cluster of buildings around an inspiring statue of one of the ePeople holding the eWorld aloft. Each of the buildings houses a par- ticular area of interest. Upon entering a building one sees its interior and the “store- fronts” of private enterprises, pri- vately designed logos. Cross a threshold and be greeted with their logo and identifying banner over- head. For a while further the cor- porate logo is present, a reminder of which store you are in. At the deepest reaches of eWorld in the a > Peis > tml D> teens conferences and file transfer areas that commercial vestige of the town motif is absent. Cleo spent a year at Apple as the Human Interface Design Manager on a team given the mission of de- signing the human interface which consisted of designing both naviga- tion and functionality. Her primary area of responsibility was for navi- gation and, after evaluating the designs of other on-line services, came up with the metaphor of a town named eWorld as the ap- proach to take. She developed the basic style of the buildings and hired an illustrator Mark Drury to do the final drawings based on her originals. It was Mark who in- vented the ePeople. His did black and white ink drawings which Cleo scanned and then colored using Photoshop on a Quadra 950, the top-of-the-line Mac at the time. She did this at high resolution so the fin- ished art could be used for both screen display and printed promo- tions. SB Sesoco: | ees 4] SE All the art for eWorld is also in black and white. For this the color art was converted to a dithered B/ W image which was cleaned up us- ing a good pixel editor such as Stu- dio8 instead of Photoshop which isn’t that good for editing pixels. When evaluating the existing on- line services such as America Online, Cleo found that navigation was a difficulty. It was hard to know where you were. So when design- ing Apple’s new on-line service she paid a lot of attention to the look and feel and being consistent about the organization. At the top level is the Welcome! window with the town cluster. At the second level are the building interiors. At the third level are store entrances with their privately designed logos and ban- ners. The publishers, as they are called, enjoy designing their iden- tifying logos and banners when they join the service. At the fourth level , are the logos and a plain textual banner. Navigating into the service in- November 1994 Washington Apple Pi Journal 21 volves point and click taking full ad- vantage of the Macintosh’s ability to create new windows. To navigate back up one uses the Windows menu. Because of limited real es- tate there is competition among the publishers to appear at the highest level. To deal with this situation Apple has published “Zoning Regu- lations” complete with, carrying the town motif even further, the idea of bribing officials for better public access. Arrows appearing on many of the windows are doorways to ar- eas that didn’t pay the bucks to make it onto the first window. [There are also hard hats for areas still under construction.] On the left side of many windows is a bank of circular icons offering such things as service information, directory, and feedback. Apple makes it known from the start to users and publishers alike that eWorld is nice and not raun- chy. It is a clean and well-lighted place suitable for the entire family. 22 Washington Apple Pi Journal »> (ota Say, esearch rete eis Tou a Fc Lets Pet tab Stew —_ @ meee (meinen November 1994 The Internet Unleashed a review by Ellen Zuby books about the Internet by poundage alone, The Internet Un- leashed would win the contest. Sub- titled Everything You Need to Know About the Internet, it’s also a winner in its coverage. Here you will find information ranging from the history of the Internet to doing business on the Internet, from a detailed expla- nation of how to set up your very own gopher to copyright issues, and from having fun with MUDs to protecting your privacy. According to the intro- duction, this book is supposed to have “something for everyone,” and with its inclusive coverage, it’s sure to have something of interest to every- one, but it's not a book for beginners. If you want step-by-step instruction and hand-holding while you install Internet software, buy one of the books intended for thosejust starting out. *[see below]. Unleashed is the book you buy once you've gained some familiarity with the Internet through your own computer screen, and want some di- rection as to where to go next. Ar- ticles written by experts in the field cover topics in depth, detail, and pas- sion not possible in books by a single author, making it an excellent choice for reference. Of particular use to librarians are the sections “Librar- ies” and “Education ” in Part IX, “Using the Internet.” “Libraries” in- cludes information for public, school, and academic librarians, citing use- ful net sources, Lists (online message conferences) for librarians, and the “Virtual Library.” In the “Virtual Li- brary,” (the library without walls), you'll find what is being done now L: YOU WERE evaluating November 1994 with Internet access, and a sketch of future possibilities: valuable infor- mation for planning ahead. If you are a school librarian suddenly con- fronted with an Internet account and an order to “do something” with it, the “Education” chapter will get you started. Clearly written and under- standable for the novice, it includes sources of educational information and how to link students and teach- ers with their peers and the world: “The Virtual Classroom in the Global Village.” Two additional sections, “Busi- ness,” and “Community/Govern- ment” round out “Part IX: Using the Internet.” “Business” includes ac- ceptable use policies, why do busi- ness on the Internet, how to market. it if you do, and examples of compa- nies already online. “Community/ Government” discusses virtual com- munities such as the Well in San Francisco and Echo in New York City, Free-Nets, and how to become an online activist. A detailed list of federal information available on the Internet is followed by a list of useful commercial and public sites with ad- ditional information resources. A large portion of Unleashed is devoted to Internet software for both the user and the provider. Telnet, ftp, gopher, WAIS, mosaic, etc. are dis- cussed in some detail as well as how to read Usenet newsgroups using a newsreader. Threechaptersonemail programs and sending email are al- most too detailed, intimidating if you are interested only in getting your message from one point to another. [Experts who are able to share their knowledge with beginners in an un- derstandable way have a true gift. The chapter on IRC/Internet Relay Chat is an example of how difficult it can be to explain complicated knowl- edge in simple terms and not suc- ceed.] Chapters on how to set up your own gopher or a campus-wide infor- mation system are written for those who've moved beyond the basics. Sources for individual and group ac- cess are covered as well as how to evaluate what kind of access is needed. Issues and controversies such as privacy, copyright, and freedom of speech are covered in PartX, along with discussions of crackers and vi- ruses (virii?), electronic literacy, and information overload. In “Internet Diversions,” how to play in the MUD and go on an Internet Hunt lighten the tone of what is otherwise an over- whelming volume ofinformation. The Appendices include how to get the latest List of Internet access sites, UNIX tips, a bibiliography of print resources, and useful tools forinternet travelers. Several of these programs are on a computer disk included with the book [you can get either the Mac or the Windows version], as well as information on how to set up an ac- count with one of several Internet service providers. The offer includes up to one month of free access, de- pending on the package you choose. The Internet Unleashed is a valuable reference tool for both you and your library patrons and is a compact way to keep a broad range of information about the Internet eas- ily available. Highly recommended. Title : The Internet Unleashed Publisher: SAMS Publishing ADivision of Prentice-Hall Computer Publishing 210 West 103rd Street Indianapolis, IN 46290 1-800-428-5331 Date: 1994 Price: $44.95 ISBN 0-672-30466-X Washington Apple Pi Journal 23 Includes Mac/Windows disk of Internet Software and up to one month of Internet Access *For beginners: Internet Starter Kit for Macintosh by Adam Engst [Hayden Books} Internet Membership Kit by Michael Fraase [Ventana] will get you on the “Information Highway” with the least hassle and give youa solid background to build upon. Copyright 1994 by Ellen R. Zuby Ellen Zuby has a been a high school librarian for over 26 years and loves how technology has enhanced her li- brary. She can found presiding over networked Macs, PC's, and CD-ROMs, preaching the joy ofinformation power. Often logging on before breakfast, Ellen is an avid tele‘puter and her alter ego appears as "AFA Ellen," Fo- rum Assistant on the Macintosh Com- munications Forum on America Online. Reach Ellen at afaellen@aol.com or 500 E. Montgom- ery St., Allentown, PA 18103. @ Netiquette by Virginia Shea reviewed by Ellen Zuby © 1994 ITH 158 PAGES to its credit, you can sit down and read Netiquette in a couple of hours, but talking about its size doesn’t do it justice. This is a book packed with useful and important information about how to handle the human side of communicating via computer and modem. In Netiquette, Virginia Shea covers all aspects of online interaction from how to handle your electronic mail [politely], to how to avoid making a fool of yourself in front of the entire electronic world [think before you type]. This is a book you'll want to share with friends who are just en- tering the new world of the ’net, take tothe office to help establish a formal email policy, and read for fine-tuning your own communications style. According to Netiquette, the Core Rules are: 1, Remember the human 2. Adhere to the same standards of behavior online that you follow in real life 3. Know where you are in cyberspace 24 Washington Apple Pi Journal 4. Respect other people’s time and bandwidth 5. Make yourself look good online 6. Share expert knowledge 7. Help keep flame wars under control 8. Respect other people’s privacy 9. Don’t abuse your power 10.Be forgiving of other people’s mis- takes From these basics, Netiquette goes on to discuss the dos and don'ts of electronic mail, the elements of electronic style, how to participate in discussion groups, the “Art of Flam- ing,” and the polite way to retrieve information. “Violations of Netiquette” discusses the hazards of cyberspace and some of the creatures who lurk there, waiting for the un- wary traveler. Other chapters advise parents on guiding their children through the ’net, how to ask for help and information from others, and romance via modem. The thorough coverage of busi- ness Netiquette makes this book a must-have for anyone who needs to train employees touseelectronicmail at work. While teaching people how to use the software, it’s also impor- tant for companies to set up a formal email policy regarding usage. This section has good, basic information on which to build such a structure, including consideration of employee privacy issues. This school year our students will begin to use the Internet asa resource anda link to the outside world. Proper use and behavior is as important as learning the protocols and commands. Because Netiquette is so complete and well-structured, I will be using it as a foundation for instructing both students and faculty. Theconcludingchaptersconsider wider issues such as encryption and copyright. Laws and rights designed to protect other media are not so eas- ily definable in cyberspace and every- one whoisinvolved with this new way of communicating needs to be aware of the importance of creating new laws fair to everyone. Netiquette offers an excellent bib- liography of materials available in print and in electronic form. Ifyouare interested in Netiquette issues, the publisher has created a List you can join. [netiquette-request@albion.com with the words subscribe “YourName” in the subject field, like so: TO: netiquette-request@albion.com, SUBJECT: subscribe YourName.] Many books have been published about the internet and all were dated almost from the time they hit the shelves. Netiquette is the exception to that rule. The simple, clear, and thor- ough advice on how to handle cyberspace communications is pe- rennially fresh. Netiquette Author: Virginia Shea Publisher: Albion Books Copyright Date: 1994 ISBN:0-9637025-1-3 Price: $19.95 To order: Albion Books, 4547 California St., San Francisco, CA 94118 (415)752-7666 or fax (415)752-5417 email: info@albion.com MI November 1994 When Your Mac has to go to the Hospital by Kellogg P. Humphreys EN YOU bring your Mac in for service, it’s important to give an accurate description of your problems. Many times I don’t have enough information to go on, requiring a call to you for amplification. It helps to have a short written list of the problems you’ve met, and the things you’ve already tried to clear it up. We don’t need your power cables —just SCSI cables (ifthat’s where your problems have been). On Macs with built-in video and Macs with NuBus slots, we'll use our shop Apple Hi-Res RGB monitors. So you don’t need your video cables or cards or monitor, unless you’ve had a video problem and you're bringing in your whole desktop. If you have any questions, call ahead and ask. We'd really rather have too much stuff than too little. For PowerBooks and devices with external power sources like StyleWriters or DeskWriters, bring all power adapters and chargers, too. For Duos, your Dock or Mini- Dock is very helpful. For Laser Printers of all sorts, if the toner cartridge is removable, REMOVE it and carry it in a plastic bag before you move the printer. We all count on toner to do its job when applied to the paper we pass through the printer, but sloshed around the inside of your printer it’s a real bear to clean up. November 1994 What do we really do, in surgery? Here’sa list of the software tools we use daily for diagnosis and treatment of faulty Macs: @ SCSI Probe 3.5 @ Disinfectant 3.5 @ Norton Utilities 3.1 @ Help! (from Teknosys, for software conflicts) @ Hard Disk Toolkit from FWB ™@ Apple’s MacTestPro diagnostic software @ Apple’s TechStep diagnostic tool. @ Apple’s Disk First Aid and HDSC Setup ® SCSI utilities from most of the third-party HD suppliers I probably won’t use all of them on a given repair, but they’re available if I need them. Atypical plaint? HD has gone away. Let’s assume a Mac IIcx, 8MB RAM, Apple 40MB internal HD comes in with a complaint “Can’t see the HD —just disk with blinking question mark.” I have several external hard disks set up for shop use, on which Tveinstalled the software tools. One HD is 120MB, and we use this one if we need to save a customer's files before reformatting or replacing their HD. I'll hook the IIcx up to one of our Shop HDs, use our shop keyboard & mouse, and replace your RasterOps (or Radius) video board with our 4-bit Apple video board, z and hook up the display. At power- on, with our shop HD running, I'll cause the Mac to boot from our external HD by holding down the CMD-OPT-SHIFT-DELETE keys until Iseethe unique startup screen we use. Once I get the Mac booted, I'll first try SCSI Probe to try to mount it. If successful, then I'll look at it to seeifthere’s any anti-virus program installed. Ifnot, Plrun Disinfectant, and put a copy on the Desktop of the Mac(I'll install its INIT later, when I boot from the internal HD). If the HD file structure looks like the user was a sloppy file keeper, or “Many times I don’t have enough information to go on, requiring a call to you to for amplification. It helps to have a short written list of the problems you've met, and the things you’ve already tried to clear it up. ” downloaded everything from the Pi TCS, America OnLine, and CompuServe, I'll run Disinfectant too. Disinfectant produces a good report on damaged files, and sometimes these are the very files the customer hasn’t been able to work with. If not successfully mounted, or Washington Apple Pi Journal 25 = after running Disinfectant, I'll run Norton Utilities. I know there area legion of Mac Tools devotees out there, but Norton has saved the day for me so many times that I haven't devoted the time to get thoroughly familiar with MacTools. And the new Norton v3.1 that we got recently seems quite powerful. I’m still exploring it. Anyway, I’ll let Norton. clean up any problems it finds, then save a copy ofits report tobe printed out later. Many times thisis enough to allow the internal HD to take over, so I’ll reboot. Now I check what System version’s installed, and double- check the RAM. I keep notes as I go, and here I'll note whether there’s a System Update that I could install later. I get a fair idea of the level of knowledge of the user by looking at what’s in the Apple menu. Tf I can’t run Norton (disk not found) I'll try HDSC Setup to reinstall the driver. On non-Apple HDs I’m forced to try a SCSI Utility from a third-party source. Many times reinstalling the driver is enough to bring the drive back. If you know your drive isn’t an Apple HD, make sure you get a copy of the LATEST disk-formatting utility that your supplier used. Many suppliers (such as MicroNet, MicroTech, CMS, Optima, or GCC) will have their software posted on the commercial services. I’ve never had to go beyond AppleLink for anything I needed, so I can’t comment on CompuServe or Prodigy or America Online. Worst case, most of the vendors maintain a BBS you can access freely with a toll call, to download the latest SCSI utility for its drives. If nothing’s worked so far, I double check that the disk is in fact spinning. (I really did this earlier, yousee.) Don’t confuse fan noise with HDstartup & run noise. HINT: Next time your Mac boots up, close your eyes and LISTEN to the sequence of sounds. Commit it to your long-term 26 Washington Apple Pi Journal memory as the way it’s supposed to sound. If you have problems later, it’s important to note any change in the sounds of the startup sequence: Mac chimes, HD spinup noise and clicking of the head actuator. Mostofthe time we're successful with these measures. Ifwecan’tbring back the HD we'll try to get at the data with a volume recovery program, usually Norton. Sometimes we see that we can reformat the HD, but can’t get the data off. We'll call and let you know the status, and get your okay before reformatting, though. Talways warncustomerstonever “Now I check what System version’s installed, and double-check the RAM. I keep notes as I go, and here Ill note whether there’s a System Update that I could install later.” let their HDs get over 90% full. If they’re that full, you’re going to try to save some new long file, and encounter the dread “Disk Full” message. If you persist in using a disk that’s almost full, yourun a real risk of so corrupting the directory structure that you'll never get anything back if it fails. ’m a strong believer in file optimization, to eliminate fragmented files. The worst HD I’ve seen so far had 52% fragmentation. If I suspect that the Mac may have recently been upgraded to System 7 without proper preparation, Tll run Help! It generates a great report, giving an excellent snapshot, of the Mac + HD system at that point in time. Actually, I run Help! frequently, asa courtesy tocustomers. Tmlooking for software conflicts that, arise from not upgrading applications to match the System software. The folks at Teknosys do an excellent job of tracking known application, extension and control panel conflicts, and providing a quarterly update (by subscription) to their “knowledge base”. How many copiesofTeachText do you have on your HD? Have two screen savers loaded? Two sets of virus-checking INIT’s? Some customers have postponed a system software upgrade because they'dhave to spend too much to upgrade their favorite applications. Yes, you can set up Help! to simulate running with a newer System version. If the HD is up, but still a bit flaky, I may reinstall System software. Before I start, I'l drag the old System and Finder files to the trash, then reinstall just the System (no printers or networking). I try to keep in mind that the Mac I’m working onissomeone’s productivity tool, and I change as little as Ican in the look and feel of their Mac. The questions that arose in your own mind as you read this article point out that there are branches not taken, paths not explored here. Thad to keep this discussion reasonably simple to address the generalities of repair. I'll talk more about specifics in future articles. If any of you have some suggestions about software diagnostic tools I didn’t mention, please let me know. I’m always looking for better tools to keep our Macs running. @ Kel Humphreysis Senior Macintosh Technician at FC Business Systems. He has used Macs in a corporate environment, sold Macs, and headed @ Mac service operation. November 1994 ValueFax— A Review by David L. Harris ANY SOFTWARE pub- lishers, mail order houses, etc. are providing techni- cal support and information these days via fax, so fax software may be of interest even to the individual home user. ValueF'ax by Pancomm is a new shareware fax program uploaded to the TCS, so I thought I would try it. I have not used any other fax software, so I cannot com- pare ValueFax to others. Its shareware fee is $20 to individual users, which compares to MaxFax (bundled with some modems) and is about half the mail-order price of FAXstf 3.0. ValueF ax comes with documen- tation that is a 700+ K application itself. It covers installation, opera- tion, and registration of ValueFax. A Class 1 or Class 2 modem is re- quired; there are instructions on how to query your modem to deter- mine what class it is. ValueF ax will not work with Apple Express mo- dem or Apple Geoport modem, and may crash a Power Mac 6100 witha Class 1 modem. The documents say at least a Mac Plus, System 6.0.5, 2.5 MB RAM and 2 MB free space on a hard disk are needed. I tested ValueFax on a Performa 475 with 12MB RAMrunning System 7.1P6. My modem is the LineLink 144e. ValueFax is put in place by an installer. The installer creates fold- ers in your System Folder and on your hard disk root directory and installs extensions and DAs for back- ground operation and quick-faxing short messages. It also puts the ValueFax Manager on the Desktop. November 1994 Its icon is a nice two-tone red, just right for the Devil — I think it is quite striking. Most faxes are sent by pressing a modifier key and selecting Print’ from the File menu of the applica- tion from which you wish to fax. Reception of faxes is automatic if background operation is set up and your modem is on. A phone book to enter fax numbers is available, and you can set up distribution lists for sending the same fax to several re- cipients. Phone number lists may also be imported or exported. Faxes may be sent immediately or sched- uled for later transmission, and logs of waiting, received, and sent faxes are kept. Faxes received are kept in PICT format and can be viewed in the ValueF'ax Manager, forwarded, or (supposedly) edited in graphics programs. In the Manager, faxes can be viewed at different scales, both larger and smaller than nor- mal, and flipped sideways or upside down (in case they were put into a fax machine that way). Switching between ValueFax and other com- munications software (except AppleLink) is said to be automatic. The various logs, phone book, and other housekeeping files are TeachText documents and can be edited directly. The ValueFax Users Guide ap- plication also contains a trouble- shooting section and instructions for contacting Pancomm if further help is needed. You must print the registration form to learn the shareware fees for single-user and site licensing; the printed form con- i— tains a set of code numbers for use by Pancomm. Here are some of my observa- tions about ValueFax: Changing options Editing the Phone Book in the ValueFax 2.0.2 Manager confused me at first. It was easy to add new telephone numbers, but when I went back to edit previously entered ones, thenumber and preferred call times appeared to have reverted to previ- ous values. This can be averted by putting entries in both the ‘Name’ and ‘Company’ fields. The problem is corrected in later versions. Set- ting other options, such as the modi- fier key to be used with ‘Print’ to send a fax, mode of background op- eration, cover page logo, etc., seemed. straightforward. Receiving faxes I tried receiving faxes from WordPerfect’s InfoShare and from Claris’ AnswerLine. Several times this failed, and then the serial port was held by ValueFax. I had to reboot to clear it. Other times I succeeded in receiving faxes. Each complete page of a received fax (in Fine mode) is a PICT document which can be more than 100 K in size; at 9600 bpsit takes a minute or less to receive. When a fax has been received ‘FAX’ flashes alternately with the Apple icon and you must check the fax with ValueF'ax Man- ager or reboot the computer to stop it flashing. Editing received faxes I imported a page into SuperPaint 2.0, and found that the entire page is one Draw object. Screen resolution did not appear to be very good at normal size. (It was okay in the ValueFax Manager, where its size could be increased.) Individual elements of the image cannot be edited unless the whole PICTis converted toa bitmap, where Washington Apple Pi Journal 27 from SuperPaint us- Disk Drives, Monitors, Arminius 8519 Orchard Avenue Merchantville NJ 08109 (609) 662-3420 'TREPAIRS!! Apple/Mac/I*M Motherboard Repairs Keyboards available for resale Warranties to one year on most repairs! Same day turnaround on most repairs! ing ‘Best’ mode on my ImageWriter II. The results were quite readable, better than the screen image. Dif- ferent fonts in the re- from $45.00 + S&H : - Apple/Mac/I*M Power Supply Repairs ceived document dif- from $45.00 + S&H fered in their read- Apple/Mac/I*M Drive Repairs ability — no surprise A pom $16.00 Sat . there. Faxes lookedas pple/Mac! lonitor Repairs d as those I har from $60.00 + S&H eee cnanany ie . seen printed by fax Apple/Mac/I*M Keyboard Repairs machines, ValueFax from $12.50 + S&H “also h Apple/Mac/I*M Upgrades Manager also has a Available! Print function, but it apparently only cre- Used Apple/Mac/I*M CPUs, ates a file named ‘Print File’ in the Sys- tem Folder, of the same size as the PICT. This file has Type PFIL and Cre- ator PSYS, andis evi- dently a PrintMonitor file. I am unfamiliar. with using PrintMonitor, the resolution will be only 72 dpi. In SuperPaint the solution is to first increase the fax’s size in the Draw layer before cutting it to the Paint (bitmap) layer. This requires in- creasing the document size first, so the enlarged Draw object will fit. After cutting the entire Draw object to Paint, it can be edited like any bitmap. The desired parts can then be pasted back into Draw and re- duced to original size, or further edited as ‘SuperBits.’ This is a bit clumsy, but it can be done, and it will produce a high-resolution out- put. I don’t see how a fax can be usefully edited with a graphics pro- gram that is limited to Draw or Paint only. Printing received faxes I printed unmanipulated faxes 28 Washington Apple Pi Journal and there was no mention of it in the ValueFax instruc- tions. If you ‘Print’ another page from the Manager the file gets re- placed by the new page. Sending faxes I tried sending faxes to three different machines (not computers). Sometimes noconnection was made. At other times faxes were sent us- ing ‘Send Now’ without difficulty. Using ‘Send Later’ took a bit more learning. One evidently cannot use it from the ValueFax Manager ifthe ‘Waiting Faxes Log’ window is open. Inaddition, one must start the back- ground program from the ValueFax DA before using ‘Send Later.’ This is reasonable, but I did not see it mentioned in the documentation. More surprisingly, I found that the process of sending a delayed fax started 30 to 45 seconds after the assigned time, by the Mac’s clock. Since I did not know what kind of fax quality to expect, I made up a test sheet in Microsoft Works with various fonts, printed it on the ImageWriter in Best mode, and took it to a fax machine to send to my computer. It was sent in ‘Normal’ (not ‘Fine’) mode. It did not look nearly as good when printed on the ImageWriter after reception. I also sent the test sheet on my computer from Works to the same fax ma- chine, in both ‘Normal’ and ‘Fine’ resolution. When retrieved it took a close look to tell the difference in mode, and both results were quite good. No fonts were clearly supe- rior. (There probably is consider- able variation among fax machines.) Only twenty fax attempts, suc- cessful or not, may be made from an unregistered ValueFax. A message will tell you so. Help While exploring ValueFax and writing this review I communicated with Pancomm by e-mail. I have included some of what they told me here. This is a nice service to have. For those who can do anonymous ftp, the latest version of ValueF axis to be found from ftp.netcom.com in the directory /pub/valuefax. Some patches are to be found in the same directory. Conclusion I will keep ValueFax. “Thecheck is in the mail.” ValueFax Pancomm 18477 Edminton Drive Cupertino, CA 95014 E-mail: valuefax@netcom.com Ml November 1994 The Library at the WAP Office list compiled by Brian Mason Apple Il Computers —Espinosa, Christopher Apple II Reference Manual: Apple Ile Computers —Apple Computer, Inc. Apple Ile Owner’s Guide: Apple Ilgs Computers —Andrews, Mark Programming the Apple IIgs in C and Assembly Language: Apple Computer, Inc. Apple Ilgs Hardware Refer- ence: —Apple Computer, Inc. Apple IIgs Toolbox Reference: —Fischer, Michael Apple IIgs Technical Reference: —Gookin, Dan Mastering the Apple IIgs Toolbox: —Little, Gary B. Exploring the Apple IIgs: Apple Ill Computers —Apple Computer, Inc. Apple III Owner’s Guide: —Apple Computer, Inc. Apple III Plus Owner’s Guide: —Apple Computer, Inc. The Professional Solution: Apple Writer —Lancaster, Don Enhancing Your Apple II and Ile: Volume 2 Applications - Accounting —Apple Computer, Inc. Apple III BPI General Accounting: Applications - Accounting - Tax Preparation —Sprouse, Russ MacInTax Federal 1989 for the Apple Macintosh: The Income Tax Program November 1994 Applications —Charting —Business & Professional Software Apple III Business Graphics: Applications—Communications —Apple Computer, Inc. MICRO/Courier User’s Manual: —Geiger, Rick Apple Access ///: Applications—Computer Assisted Drafting —Matsumoto, Allen CADD Level 1: For the Apple Macintosh Applications—Data Processing —Apple Computer, Inc. Apple III Record Pro- cessing Services (RPS): Programmer’s Manual —Apple Computer, Inc. AppleFile /// Tutorial: —Apple Computer, Inc. AppleFile /// User’s Manual: Part I - Creating a Data Base —Apple Computer, Inc. AppleFile /// User’s Manual: Part II - Using a Data Base —Apple Computer, Inc. Technical Note: RPS: Using the Unknown Type —Sosinsky, Barrie Using FileMaker: Applications—Desktop Publishing —Adobe Systems, Inc. Color Guide: Adobe Illus- trator 88 —Adobe Systems, Inc. Tutorial: Adobe Illustra- tor 88 —dAdobe Systems, Inc. Illustrator 88 —Leper, Michael L. The Illustrated Handbook of Desktop Publishing & Typesetting: —Murray, Katherine Using Publish It!: User’s Guide: Adobe Applications—Graphics —Andres, Clay Illustrator Illuminated: —Claris Corp. Claris MacDraw: —Consorti, Bob Draw ON /// Graphics Tool User's Guide: Applications—Integrated Applications —Ewing, David P. Using Symphony: —Haba Systems, Inc. /// E-Z Pieces: Applications—Project Management —Microsoft Corp. Microsoft Project Manage- ment Symposium: Enterprise Planning for the 90" Washington Apple Pi Journal 29 I Applications—Shells, User Interfaces —Apple Computer, Inc. MultiFinder Users Guide: Applications—Spreadsheets —Microsoft Corp. Getting Started with Microsoft Excel: Version 2.2 for the Apple Macintosh —Microsoft Corp. Microsoft Excel Accessing Ex- ternal Databases: Spreadsheet with Business Graphics and Database Version 3.0 —Microsoft Corp. Microsoft Excel External Data- base Access with CL/1: For the Apple Macintosh —Microsoft Corp. Microsoft Excel Function Refer- ence: Spreadsheet with Business Graphics and Database Version 3.0 —Microsoft Corp. Microsoft Excel Functions and Macros: For the Apple Macintosh —Microsoft Corp. Microsoft Excel Getting Started: Spreadsheet with Business Graphics and Data- base Version 3.0 —Microsoft Corp. Microsoft Excel Quick Refer- ence: Spreadsheet with Business Graphics and Database Version 3.0 —Microsoft Corp. Microsoft Excel Quick Refer- ence Guide: Version 2.2 for the Apple Macintosh —Microsoft Corp. Microsoft Excel Reference: Ver- sion 2.2 for the Apple Macintosh Applications—Utility —Apple Computer, Inc. Apple III Backup III User’s Manual: —Apple Computer, Inc. Apple III System Utilities...An Introduction: Exercise Booklet —Apple Computer, Inc. Apple III System Utilities...An Introduction: Instruction Book —Apple Computer, Inc. Confidence Program: —Central Point Software Copy II Plus: Apple Disk Backup System —Central Point Software Copy II forthe Macintosh Computer: —Apple Computer, Inc. Macintosh Utilities User’s Guide: —Videx, Inc. Videoterm Utilities: Reference Manual Applications—Word Processing —Apple Computer, Inc. Script III: —Boom, Michael Getting Started with Microsoft Word for the Apple Macintosh: —Boom, Michael Microsoft Word for the Apple Macintosh: —Hoffman, Paul Microsoft Word for the Macintosh: The Pocket Reference 30 Washington Apple Pi Journal —Hoffman, Paul Microsoft Word Made Easy for the Macintosh: —Kahn, Stephen Teach Yourself Word 5.1 for the Mac: —Kinata, Chris Working With Word: The Defini- tive Guide to Microsoft Word on the Macintosh —Lancaster, Don Apple Writer Cookbook: —Microsoft Corp. Getting Started with Microsoft Word: Microsoft Word Document Processing Pro- gram Version 4.0 —Microsoft Corp. Microsoft Word 1.05 Addendum: —Microsoft Corp. Microsoft Word 3.01 Ad