Csm General Faq

Date: Mon, 21 Mar 94 08:34:11 EST From: elharo@shock.njit.edu (Elliotte Rusty Harold) Subject: faq submission Newsgroups: comp.sys.mac.apps,comp.sys.mac.misc,comp.sys.mac.system,comp.sys.mac.wanted,comp.sys.mac.hardware,comp.answers,news.answers Subject: Introductory Macintosh frequently asked questions (FAQ) From: elharo@shock.njit.edu (Elliotte Rusty Harold) Reply-To: elharo@shock.njit.edu Followup-To: comp.sys.mac.misc Organization: Dept. of Mathematics, NJIT Keywords: FAQ, Macintosh, Mac, macintosh, mac, general, introduction Summary: This document answers a number of the most frequently asked questions on Usenet about Macintosh computers. To avoid wasting bandwidth and as a matter of politeness please familiarize yourself with this document BEFORE posting. Approved: news-answers-request@MIT.edu Archive-name: macintosh/general-faq MACINTOSH FREQUENTLY ASKED QUESTIONS ==================================== comp.sys.mac.faq, part 1: Introduction to the Macintosh Newsgroups Copyright 1994 by Elliotte Harold Version: 2.2.5 Last-modified: March 12, 1994 What's new in version 2.2.5: ---------------------------- 2.1: Where can I FTP Macintosh software? In general everyone should try to connect to a mirror site rather than directly to sumex or mac.archive. 3.6: Isolate the problem I've added two new steps, remove all external SCSI devices, and unplug all cables. TABLES OF CONTENTS ================== General FAQ ----------- I. I have a question... 1. How do I use this document? 2. What other information is available? 3. Which newsgroup should I post to? 4. How should I answer frequently asked questions? II. FTP 1. Where can I FTP Macintosh software? 2. Can I get shareware by E-mail? 3. Where can I find application X? 4. Where can I find an application to do X? 5. Can someone mail me application X? 6. What is .bin? .hqx? .cpt? .image? .etc.? 7. How can I get BinHex? StuffIt? etc.? 8. How can I get BinHex, StuffIt, etc. from a PC? III. Troubleshooting. What to do when things go wrong 1. Identify the problem. 2. Read the READ ME file. 3. Check for viruses. 4. Reinstall the application and all its support files. 5. Reinstall the system software. 6. Isolate the problem. 7. Contact technical support. IV. Preventive Maintenance 1. Trash Unneeded Files 2. Reevaluate Your Extensions 3. Rebuild the desktop. 4. Zap the PRAM and Reset the Clock 5. Resize the system heap. (System 6 only) 6. Reinstall the system software. 7. Disk Utilities 8. Backing Up 9. Disk Defragmentation 10. Reformatting and partitioning your hard disk V. Meta-FAQs (Frequently Asked Questions about the FAQ) 1. There's a mistake in your FAQ. 2. Why don't you include this complicated/payware solution? 3. Would you ple…