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Csm General Faq

Csm General Faq

General Reference · 1994 · TXT
Filenamecsm-general-faq-225.txt
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Year1994
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Contents
Date: Mon, 21 Mar 94 08:34:11 EST
From: elharo@shock.njit.edu (Elliotte Rusty Harold)
Subject: faq submission

Newsgroups: comp.sys.mac.apps,comp.sys.mac.misc,comp.sys.mac.system,comp.sys.mac.wanted,comp.sys.mac.hardware,comp.answers,news.answers
Subject: Introductory Macintosh frequently asked questions (FAQ)
From: elharo@shock.njit.edu  (Elliotte Rusty Harold)
Reply-To: elharo@shock.njit.edu
Followup-To: comp.sys.mac.misc
Organization: Dept. of Mathematics, NJIT
Keywords: FAQ, Macintosh, Mac, macintosh, mac, general, introduction
Summary: This document answers a number of the most frequently asked
 questions on Usenet about Macintosh computers.  To avoid wasting 
 bandwidth and as a matter of politeness please familiarize yourself 
 with this document BEFORE posting.
Approved: news-answers-request@MIT.edu

Archive-name: macintosh/general-faq


MACINTOSH FREQUENTLY ASKED QUESTIONS
====================================


comp.sys.mac.faq, part 1:
Introduction to the Macintosh Newsgroups
Copyright 1994 by Elliotte Harold
Version: 2.2.5
Last-modified: March 12, 1994


What's new in version 2.2.5:
----------------------------

    2.1: Where can I FTP Macintosh software?

         In general everyone should try to connect to a mirror site 
         rather than directly to sumex or mac.archive.
    
    3.6: Isolate the problem
    
          I've added two new steps, remove all external SCSI devices,
          and unplug all cables.  


TABLES OF CONTENTS
==================

General FAQ
-----------
I.   I have a question...
      1. How do I use this document?
      2. What other information is available?
      3. Which newsgroup should I post to?
      4. How should I answer frequently asked questions?
II.  FTP
      1. Where can I FTP Macintosh software?
      2. Can I get shareware by E-mail?
      3. Where can I find application X?
      4. Where can I find an application to do X?
      5. Can someone mail me application X?
      6. What is .bin?  .hqx?  .cpt?  .image? .etc.?
      7. How can I get BinHex?  StuffIt?  etc.?
      8. How can I get BinHex, StuffIt, etc. from a PC?
III.  Troubleshooting.  What to do when things go wrong
      1. Identify the problem.
      2. Read the READ ME file.
      3. Check for viruses.
      4. Reinstall the application and all its support files.
      5. Reinstall the system software.
      6. Isolate the problem.
      7. Contact technical support.
IV.  Preventive Maintenance
      1. Trash Unneeded Files
      2. Reevaluate Your Extensions
      3. Rebuild the desktop.
      4. Zap the PRAM and Reset the Clock
      5. Resize the system heap.  (System 6 only)
      6. Reinstall the system software.
      7. Disk Utilities
      8. Backing Up
      9. Disk Defragmentation
     10. Reformatting and partitioning your hard disk
V.   Meta-FAQs (Frequently Asked Questions about the FAQ)
      1. There's a mistake in your FAQ.
      2. Why don't you include this complicated/payware solution?
      3. Would you please include my software in your FAQ?
      4. Why don't you post the FAQ more often?
      5. Can you help me with this problem I'm having with my Mac?
      6. Will you send me the FAQ?
      7. Why don't you format the FAQ in Word?  Digest?  etc.?


comp.sys.mac.system
-------------------

I.   Memory
      1. Why is my system using so much memory?
      2. What is Mode 32?  the 32-bit enabler?  Do I need them?
      3. Cache and Carry (How much memory should I allot to my cache?)
II.  System Software
      1. Why does Apple charge for System 7.1?
      2. What does System 7.1 give me for my $35 that System 7.0 doesn't?
      3. Where can I get System 7.1?
      4. How can I use System 6 on a System 7 only Mac?
      5. Non-US scripts and systems
      6. What is System 7 Tuneup?  Do I need it?
      7. Why do my DA's disappear when I turn on MultiFinder?
      8. Do I need System 7.0.1?
      9. How can I get System 7.0.1 on 800K disks?
III. Hard Disks, Filesharing, and the File System
      1. Help! My folder disappeared!
      2. Why can't I throw this folder away?
      3. Why can't I share my removable drive?
      4. Why can't I eject this SyQuest cartridge?  CD-ROM?  etc.?
      5. Why can't I rename my hard disk?
      6. How do I change my hard disk icon?
IV.  Fonts
      1. How do I convert between Windows fonts and Mac fonts?
         TrueType and PostScript?
      2. What font will my screen/printer use when different types 
         are installed?
      3. Where should I put my fonts?
V.   Miscellaneous:
      1. What does System Error XXX mean?
      2. What is a Type Y error?
      3. What is A/ROSE?
      4. Easy Access or One Answer, Many Questions
      5. How can I keep multiple system folders on one hard disk?
      6. How do I access the programmer's key?


comp.sys.mac.misc
-----------------

I.   Viruses
      1. Help!  I have a virus!
      2. Reporting new viruses
II.  Printing and PostScript
      1. How do I make a PostScript file?
      2. How do I print a PostScript file?
      3. Why won't my PostScript file print on my mainframe's printer?
      4. Why are my PostScript files so big?
      5. How can I print PostScript on a non-PostScript printer?
      6. How do I make my ImageWriter II print in color?
      7. Why doesn't PrintMonitor work with the ImageWriter?
      8. Why did my document change when I printed it?
      9. How can I preview a PostScript file?
     10. Can I use a LaserJet or other PC printer with my Mac?
     11. How can I print grey scales on my StyleWriter I?
III. DOS and the Mac
      1. How can I move files between a Mac and a PC?
      2. How can I translate files to a DOS format?
      3. Should I buy SoftPC or a real PC?
IV.  Security
     1.  How can I password protect a Mac?
     2.  How can I password protect a file?
     3.  How can I password protect a folder?
     4.  How can I prevent software piracy?
     5.  How can I keep a hard drive in a fixed configuration?
V.   Sound
      1. How can I copy a track from an audio CD onto my Mac?
      2. How can I extract a sound from a QuickTime movie?
      3. How can I convert/play a mod/wav/etc. file?
VI.  No particular place to go  (Miscellaneous Miscellanea)
      1. Are there any good books about the Mac?
      2. How do I take a picture of the screen?
      3. How do I use a picture for my desktop?
      4. Can I Replace the "Welcome to Macintosh" box with a picture?
      5. What is AutoDoubler? SpaceSaver? More Disk Space? Are they safe?
      6. How do they compare to TimesTwo, Stacker and eDisk?
      7. Where did my icons go?
      8. Where can I find a user group?
      9. Where can Ifind the 1984 Quicktime movie?
     10. Do RAM Doubler and Optimem work?
     11. I'm greedy.  Can I triple my RAM?
     12. How do I run software that needs an FPU on a Mac that doesn't 
         have one?


comp.sys.mac.apps
-----------------

I.   What's the Best...
      1. Text editor
      2. Word processor
      3. Genealogy software
      4. TeX/LaTeX
      5. Integrated application
      6. Spreadsheet
      7. JPEG Viewer
      8. Electronic publishing software
      9. Drawing application
      10. Typing tutor?
      11. OCR software?
II.  Microsoft Word
      1. How can I assign styles to characters?
      2. How can I automatically generate cross-references?
      3. How can I change a Word document to TeX?  and vice-versa?
      4. How can I depersonalize Word?
      5. Where can I get more information?
III. TeachText
      1. How can I change the font in TeachText?
      2. How do I place a picture in a TeachText file?
      3. How do I make a TeachText document read-only?


comp.sys.mac.wanted
-------------------

I.   Buying and Selling Used Equipment
     1. Should I buy/sell on Usenet?
     2. Where should I buy/sell used equipment?
     3. I've decided to completely ignore your excellent advice and
        post my ad anyway.  What should I do?
     4. I've decided to completely ignore your excellent advice and
        buy something offered for sale on the net anyway.  How can 
        I avoid being ripped off?
II.  Fair Market Value
     1. How much is my computer worth?
     2. What is used software worth?
     3. Going prices?
III. Where Should I Buy a New Mac?
     1. Authorized Dealers
     2. VAR's
     3. Superstores
     4. Performas
     5. Educational Dealers
     6. Direct From Apple
     7. Auctions
     8. Does anyone know a dealer in New York City?
     9. New Equipment Prices
IV.  When Should I buy a New Mac?
     1. Macrotime
     2. Microtime
     3. When will I get my Mac?
V.   How Should I Buy a New Mac?
     1. Know what you want
     2. The dealer needs to sell you a mac more than you need to buy one
     3. Have a competitor's ad handy
     4. Cash on delivery
     5. The sales tax game
     6. Leasing
     7. Be nice to the salesperson.
VI.  The Gray Market and Mail Order
     1. What is the gray market?
     2. Are gray market Macs covered by Apple warranties?
     3. Does anyone know a good mail-order company?


ADMINISTRIVIA
=============

Copyright
---------

       This work is Copyright 1994 by Elliotte M. Harold.  Permission
  is hereby granted to transmit and store this document as part of an
  unedited collection of any newsgroup to which it is posted by myself.
  I also grant permission to distribute unmodified copies of this
  document online via bulletin boards, online services, and other
  providers of electronic communications provided that no fees in
  excess of normal online charges are required for such distribution;
  i.e. if the FAQ is available on a system, it must be available at
  the minimum charge for accessing the system.  For instance you may
  post it to most BBS's that charge either a flat monthly fee or a
  per hour rate.  However if there is an extra charge for downloading
  files over what is charged per normal access, either per hour, per
  kilobyte, or per month, then the FAQ may not be posted to that
  system without my explicit, prior permission.  Portions of this
  document may be extracted and quoted free of charge and without
  necessity of citation in normal online communication provided
  only that said quotes are not represented as the correspondent's
  original work.  Permission for quotation of this document in
  edited, online communication (such as the Info-Mac Digest and
  TidBITS) is given subject to normal citation procedures (i.e. you
  have to say where you got it).  If you wish to republish this FAQ
  in a modified form or in a non-electronic medium, please contact
  me with specific details.  I'm normally receptive to non-profits
  that wish to redistribute it at no charge, and to anyone who
  is willing to make reasonable remunerative arrangements for
  non-exclusive republication rights.


Disclaimer
----------

       I do my best to ensure that information contained
  in this document is current and accurate, but I can accept no
  responsibility for actions resulting from information contained
  herein.  This document is provided as is and with no warranty of
  any kind.  Corrections and suggestions should be addressed to
  elharo@shock.njit.edu.


Trademarks
----------

       Apple, Macintosh, LaserWriter, ImageWriter, Finder, HyperCard
  and MultiFinder are registered trademarks and PowerBook is a
  trademark of Apple Computer, Inc.  Linotronic is a registered
  trademark of Linotype-Hell AG, Inc.  PostScript is a registered
  trademark and Illustrator and Photoshop are trademarks of Adobe
  Systems, Inc.  Microsoft is a registered trademark of Microsoft
  Corporation.  PageMaker is a registered trademark of Aldus Corp. 
  AutoDoubler and DiskDoubler are trademarks of Fifth Generation
  Systems, Inc. StuffIt and StuffIt Deluxe are trademarks of Raymond
  Lau and Aladdin Systems, Inc.  StuffIt SpaceSaver is a trademark
  of Aladdin Systems, Inc.  More Disk Space is a trademark of Alysis
  Software Corporation.  TimesTwo is a trademark of Golden Triangle
  Computers, Inc.  UNIX is a registered trademark of AT&T.  All other
  tradenames are trademarks of their respective manufacturers.


How to Get the Entire FAQ
-------------------------

       This is the FIRST part of the this FAQ.  The second part is
  posted to comp.sys.mac.system and features many questions about
  system software.  The third part answers miscellaneous questions
  about Macs and is posted every two weeks in comp.sys.mac.misc.  
  The fourth part covers frequently asked questions about Macintosh
  application software and appears in comp.sys.mac.apps.  The fifth
  part covers buying and selling Macintosh computers, software and
  peripherals and is posted in comp.sys.mac.wanted.  Tables of
  contents for those three pieces are included above.  Please
  familiarize yourself with all five sections of this document
  before posting.
 
       All pieces are available for anonymous ftp from rtfm.mit.edu
  [18.70.0.209] in the directory pub/usenet/news.answers/macintosh.
  Except for this introductory FAQ which appears in multiple
  newsgroups and is stored as general-faq, the name of each 
  file has the format of the last part of the group name followed 
  by "-faq", e.g the FAQ for comp.sys.mac.system is stored as
  system-faq.  You can also have these files mailed to you
  by sending an E-mail message to mail-server@rtfm.mit.edu with the
  line:  send pub/usenet/news.answers/macintosh/"name"  in the body
  text where "name" is the name of the file you want as  specified
  above (e.g. general-faq).  You can also send this server a message
  with the subject "help" for more detailed instructions.
   

===========================
I HAVE A QUESTION...  (1.0)
===========================
 
       Congratulations!  You've come to the right place.  Usenet is
  a wonderful resource for information ranging from basic questions
  (How do I lock a floppy disk?) to queries that would make Steve
  Jobs himself run screaming from the room in terror.  (I used
  ResEdit to remove resources Init #11, WDEF 34, and nVIR 17 from my
  system file and used the Hex Editor to add code string #A67B45 as a
  patch to the SFGetFile routine so the Standard File Dialog Box
  would be a nice shade of mauve.  Everything worked fine until I
  installed SuperCDevBlaster, and now when I use the Aldus driver to
  print from PageMaker 5.0d4 to a Linotronic 6000 my system hangs.
  P.S. I'm running System 6.0.2 on a PowerBook 170.)
 
       Since the Macintosh newsgroups are medium to high volume, we
  ask that you first peruse this FAQ list including at least the
  table of contents for the other pieces of it, check any other
  relevant on-line resources listed below in question 1.2, especially
  the FAQ lists for the other Macintosh newsgroups, and RTFM (Read
  the Friendly Manual) before posting your question.  We realize that
  you are personally incensed that the System is taking up fourteen
  of your newly-installed twenty megs of RAM, but this question has
  already made its way around the world three hundred times before,
  and it's developing tired feet.  Finally, before posting to any
  newsgroup (Macintosh or otherwise), please familiarize yourself
  with the basic etiquette of Usenet as described in the newsgroup
  news.announce.newusers.


HOW DO I USE THIS DOCUMENT?  (1.1)
----------------------------------

       comp.sys.mac.faq is currently divided into multiple pieces, a
  general introduction which you're reading now, and specific lists
  for the newsgroups comp.sys.mac.system, comp.sys.mac.misc and
  comp.sys.mac.apps.  This introductory document is posted to all 
  of the concerned newsgroups.  The tables of contents for each of 
  the specific FAQ lists are at the beginning of this file so you 
  should be able to get at least some idea whether your question is
  answered anywhere else in the FAQ even if you don't have the other
  parts at hand. It's not always obvious, especially to newcomers,
  where a particular question or comment should be posted.  Please
  familiarize yourself with the FAQ lists in all the major Macintosh
  newsgroups before posting in any of them.  Which questions
  appear in which FAQs can serve as a basic guide to what posts
  belong where.

       To jump to a particular question search for
  section-number.question-number enclosed in parentheses.  For
  example to find "Where can I FTP Macintosh software?" search 
  for the string  "(2.1)".  To jump to a section instead of a 
  question use a zero for the question number.
 
       This document is in "setext" format.  Akif Eyler's freeware
  application EasyView can parse this document into a hierarchical
  outline view that makes for easier browsing. 


WHAT OTHER INFORMATION IS AVAILABLE?  (1.2)
-------------------------------------------

       comp.sys.mac.faq provides short answers to a number of 
  frequently asked questions appropriate for the Usenet newsgroups
  comp.sys.mac.misc and comp.sys.mac.system.  Five other FAQ lists are
  worthy of particular note.   All are available for anonymous ftp from
  rtfm.mit.edu [18.70.0.209] in the directory pub/usenet/group-name
  (where "group-name" is the name of the group in which they're posted)
  as well as in their respective newsgroups.  Jon W{tte maintains 
  a public domain FAQ list for comp.sys.mac.programmer which is 
  posted about every three weeks.  The original FAQ list for
  comp.sys.mac.programmer is no longer being posted or updated but 
  is still useful and available via anonymous ftp to rtfm.mit.edu.  
  Eric Rosen maintains a frequently asked questions list for
  comp.sys.mac.comm.  This list answers many frequently asked 
  questions about networking, UNIX and the Mac, telecommunications, 
  and foreign file formats.  Norm Walsh has compiled an excellent FAQ 
  for comp.fonts that answers a lot of questions about the various 
  kinds of fonts and cross-platform conversion and printing.  Finally 
  Jim Jagielski maintains a FAQ for comp.unix.aux covering Apple's UNIX
  environment, A/UX.  It's posted every 2 to 3 weeks in comp.unix.aux.


WHICH NEWSGROUP SHOULD I POST TO?  (1.3)
----------------------------------------

       There are no stupid questions, but there are misplaced ones.
  You wouldn't ask your English teacher how to do the definite
  integral of ln x between zero and one, would you?  So don't ask
  the programmer newsgroup why your system is so slow when Microsoft
  Word is in the background.  Ignorance of basic netiquette is not an
  excuse.  If you want people to help you, you need to learn their
  ways of communicating.

       Posting questions to the proper newsgroup will fill your
  mailbox with pearls of wisdom (and maybe a few rotten oysters too
  :-) ).  Posting to the wrong newsgroup often engenders a thundering
  silence.  For instance the most common and glaring mispost, one
  that seems as incongruous to dwellers in the Macintosh regions of
  Usenet as would a purple elephant to Aleuts in the Arctic, asking 
  a question about networking anywhere except comp.sys.mac.comm,
  normally produces no useful responses.  Posting the same question
  to comp.sys.mac.comm ensures that your post is read and considered
  by dozens of experienced network administrators and not a few
  network software designers.
 
       Please post to exactly ONE newsgroup.  Do not cross-post.
  If a question isn't important enough for you to take the extra
  minute to figure out where it properly belongs, it's not important
  enough for several thousand people to spend their time reading.
  For the same reason comp.sys.mac.misc should not be used as a
  catch-all newsgroup.
 
       The breakdown of questions between different newsgroups in 
  this document can also serve as a reasonable guide to what belongs
  where.  Questions about productivity applications (software you
  bought your Macintosh to run, not software you bought to make your
  Macintosh run better) should go…

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