Csm System Faq

Date: Fri, 18 Mar 94 16:54:12 EST
From: elharo@shock.njit.edu (Elliotte Rusty Harold)
Subject: update sysfaq

Newsgroups: comp.sys.mac.system,comp.answers,news.answers
Subject: Macintosh system software frequently asked questions (FAQ)
Followup-To: comp.sys.mac.system
Organization: Department of Mathematics, NJIT
From: elharo@shock.njit.edu (Elliotte Rusty Harold)
Reply-To: elharo@shock.njit.edu (Elliotte Harold)
Keywords: FAQ, system, Macintosh, Mac, macintosh, mac
Approved: news-answer-request@MIT.edu
Summary: This document answers a number of the most frequently asked 
 questions about Macintoshes on Usenet.  To avoid wasting bandwidth
 and as a matter of politeness please familiarize yourself with this 
 document BEFORE posting.


Archive-name: macintosh/system-faq
Version: 2.2.6
Last-modified: March 17, 1994

Frequently Asked Questions about Macintosh System Software
==========================================================


                  comp.sys.mac.faq, part 2:
                  comp.sys.mac.system 
                  Copyright 1994 by Elliotte Harold
                  Archive-name: macintosh/system-faq
                  Version: 2.2.6
                  Last-modified: March 17, 1994


What's new in version 2.2.6:
----------------------------

	1.1: Why is my system using so much memory?

         The Mac II needs a PMMU to use more than eight megabytes of 
         RAM and the FDHD upgrade to use large capacity SIMMs in Bank A.



                         Table of Contents                         
-------------------------------------------------------------------

I.   Memory
     1. Why is my system using so much memory?
     2. What is MODE32?  the 32-bit enabler?  Do I need them?
     3. How much memory should I allot to my cache?
II.  System Software
     1. Why does Apple charge for System 7.1?
     2. What does System 7.1 give me for my $35 that System 7.0 doesn't?
     3. Where can I get System 7.1?
     4. How can I use System 6 on a System 7 only Mac? 
     5. Non-US scripts and systems
     6. What is System 7 Tuneup?  Do I need it?
     7. Why do my DA's disappear when I turn on MultiFinder?
     8. Do I need System 7.0.1?
     9. How can I get System 7.0.1 on 800K disks?
III. Hard Disk and File System Problems
     1. Help! My folder disappeared!
     2. Why can't I throw this folder away?
     3. Why can't I share my removable drive?
     4. Why can't I eject this SyQuest cartridge?  CD-ROM?  etc.
     5. Why can't I rename my hard disk?
     6. How do I change my hard disk icon?
IV.  Fonts
     1. How do I convert between Windows fonts and Mac fonts?
     TrueType and PostScript?
     2. What font will my screen/printer use when different types 
     are installed?
     3. Where should I put my fonts?
V.   Miscellaneous:
     1. What does System Error XXX mean?
     2. What is a Type Y error?
     3. What is A/ROSE?
     4. Easy Access: One Answer, Many Questions
     5. How can I keep multiple system folders on one hard disk?
     6. How do I access the programmer's key?


ADMINISTRIVIA
=============

Copyright
---------

       This work is Copyright 1994 by Elliotte M. Harold.  Permission
  is hereby granted to transmit and store this document as part of an
  unedited collection of any newsgroup to which it is posted by myself.
  I also grant permission to distribute unmodified copies of this
  document online via bulletin boards, online services, and other
  providers of electronic communications provided that no fees in
  excess of normal online charges are required for such distribution;
  i.e. if the FAQ is available on a system, it must be available at
  the minimum charge for accessing the system.  For instance you may
  post it to most BBS's that charge either a flat monthly fee or a
  per hour rate.  However if there is an extra charge for downloading
  files over what is charged per normal access, either per hour, per
  kilobyte, or per month, then the FAQ may not be posted to that
  system without my explicit, prior permission.  Portions of this
  document may be extracted and quoted free of charge and without
  necessity of citation in normal online communication provided
  only that said quotes are not represented as the correspondent's
  original work.  Permission for quotation of this document in
  edited, online communication (such as the Info-Mac Digest and
  TidBITS) is given subject to normal citation procedures (i.e. you
  have to say where you got it).  If you wish to republish this FAQ
  in a modified form or in a non-electronic medium, please contact 
  me with specific details.  I'm normally receptive to non-profits 
  that wish to redistribute it at no charge, and to anyone who 
  is willing to make reasonable remunerative arrangements for 
  non-exclusive republication rights. 


Disclaimer
----------

       I do my best to ensure that information contained 
  in this document is current and accurate, but I can accept no
  responsibility for actions resulting from information contained
  herein.  This document is provided as is and with no warranty of 
  any kind.  Corrections and suggestions should be addressed to
  elharo@shock.njit.edu. 


Trademarks
----------

       Apple, Macintosh, LaserWriter, ImageWriter, Finder, HyperCard 
  and MultiFinder are registered trademarks and PowerBook is a 
  trademark of Apple Computer, Inc.  Linotronic is a registered 
  trademark of Linotype-Hell AG, Inc.  PostScript is a registered 
  trademark and Illustrator and Photoshop are trademarks of Adobe 
  Systems, Inc.  Microsoft is a registered trademark of Microsoft 
  Corporation.  PageMaker is a registered trademark of Aldus Corp.  
  AutoDoubler and DiskDoubler are trademarks of Fifth Generation 
  Systems, Inc. StuffIt and StuffIt Deluxe are trademarks of Raymond 
  Lau and Aladdin Systems, Inc.  StuffIt SpaceSaver is a trademark 
  of Aladdin Systems, Inc.  More Disk Space is a trademark of Alysis 
  Software Corporation.  TimesTwo is a trademark of Golden Triangle 
  Computers, Inc.  UNIX is a registered trademark of AT&T.  All other 
  tradenames are trademarks of their respective manufacturers.


How to Retrieve the Entire FAQ
------------------------------

       This is the SECOND part of this FAQ.  The first part is also
  posted to this newsgroup under the subject heading  "Introductory
  Macintosh frequently asked questions (FAQ)" and includes a complete
  table of contents for the entire document as well as  information on
  where to post, ftp, file decompression,  trouble-shooting, and
  preventive maintenance.  The third part is posted every two weeks in
  comp.sys.mac.misc and features many questions that often erroneously
  appear in comp.sys.mac.system as well.  Please familiarize yourself 
  with all three sections of this document before posting. 

       All pieces  are available for anonymous ftp from rtfm.mit.edu
  [18.70.0.209] in the directory  pub/usenet/news.answers/macintosh.
  Except for the introductory FAQ which appears in multiple
  newsgroups and is stored as general-faq, the name of each file has
  the format of the last part of the group name followed by "-faq",
  e.g the FAQ for comp.sys.mac.system is stored as system-faq and 
  the FAQ for comp.sys.mac.misc is stored as misc-faq. You can also 
  have these files mailed to you by sending an E-mail message to
  mail-server@rtfm.mit.edu with the line: 
      send pub/usenet/news.answers/macintosh/"name" 
  in the body text where "name" is the name of the file you want as 
  specified above (e.g. general-faq).  You can also send this server 
  a message with the subject "help" for more detailed instructions.



=============
MEMORY  (1.0) 
=============

WHY IS MY SYSTEM TAKING UP SO MUCH MEMORY?  (1.1)
-------------------------------------------------

       Under system versions earlier than 7.0 or under System 7.x
  without 32-bit addressing turned on the Mac cannot access more than
  eight megabytes of real memory.  If you have more physical RAM
  installed, the Mac knows it's present but can't do anything with it. 
  When About the Finder is selected from the Apple menu, the system
  reports all the memory it can't use as part of the system
  memory allocation.

  	   To use the memory you need to install System 7 and turn on
  32-bit addressing in the Memory control panel.  If you have a Mac
  with dirty ROMs (a II, IIx, SE/30, or IIcx) you also need MODE32
  for System 7.0 or 7.0.1 or the 32-bit enabler for System 7.1.  
  Both are free from ftp.apple.com (/dts/mac/mode32 and
  /dts/mac/sys.soft/7.1.32.bit.enabler) and from the increasingly
  mythical friendly neighborhood dealer.  The Mac II also needs a
  PMMU (paged memory management unit) to use 32-bit addressing and
  the FDHD ROM upgrade to use 4 megabyte or larger SIMMs in Bank A.  
  If you're staying with System 6, Maxima from Connectix ($45 street) 
  allows you to use up to fourteen megabytes of real memory and can 
  allocate anything beyond that to a RAM disk.
    
       If you have an LC or an LC II with four megabytes of RAM
  soldered to the motherboard, you still need to add two four-megabyte
  SIMM's to reach the ten megabyte maximum imposed by the LC ROM. 
  This means you'll always have two unused megabytes which About this
  Macintosh and About the Finder report as part of the system memory
  allocation.  Unfortunately there is no current means of accessing
  this extra memory.

       If you've turned on 32-bit addressing or if you have eight
  megabytes or less of RAM, check your disk cache (RAM cache in 
  System 6) in the Memory Control Panel (General Control Panel in 
  System 6) to make sure it isn't set exceptionally high.  All 
  memory allotted to the cache comes out of the System's 
  memory allocation.

       Finally if you recently upgraded to System 7.1 by updating your
  system software rather than by doing a clean reinstall, (See question
  4.6 in the general FAQ) you should move all fonts out of your system
  file as these can take up an extraordinary amount of memory.


WHAT IS MODE32?  THE 32-BIT ENABLER?  DO I NEED THEM?  (1.2)
------------------------------------------------------------

       MODE32 and the 32-bit enabler are system extensions that allow 
  Mac II's, IIx's, IIcx's, and SE/30's to access more than eight
  megabytes of real memory under System 7.  If you have more than eight
  megabytes of real memory in an SE/30, IIcx, IIx, or a Mac II, you
  need MODE32 if you are running System 7.0 or 7.0.1 or the 32-bit
  enabler if you're running System 7.1.  Otherwise you don't need
  either.  MODE32 and the 32-bit enabler are free from your local 
  Apple dealer and can be ftp'd from ftp.apple.com in the directories
  /dts/mac/mode32 and  /dts/mac/sys.soft/7.1.32.bit.enabler.


HOW MUCH MEMORY SHOULD I ALLOT TO MY CACHE?  (1.3)
--------------------------------------------------

       One of the Memory Control Panel (or General Control Panel in
  System 6) settings is the mysterious cache, Disk Cache in System 7,
  RAM cache in System 6.  This is memory the system sets aside to hold
  frequently accessed data from the disk. The cache acts like a 7-11
  for your hard disk.  It's quicker to get a quart of milk at the 7-11,
  but it costs more so you don't do all your shopping there.  And the
  7-11 doesn't have everything you want so sometimes you need to go 
  to the A&P (your hard disk) instead.

       Unfortunately Apple's cache isn't really all that fast.  For
  most people the RAM cache would more appropriately be called the RAM
  thief.  Its effect on performance seems to be much like the canals of
  Mars.  You have to want to see it before you can.  However there are
  a few applications and inits such as Dayna DOSMounter that actually
  make use of the cache and will run much faster when it's turned on 
  than when it's off.  Thus I recommend setting your cache to 64K, 
  turning it on, and forgetting about it.  I hope that in 1993 most 
  Macintoshes have enough RAM that they don't need to worry about 
  losing 64K.

       If, however, your Mac is a IIsi running a color monitor from 
  the internal video, then you may possibly speed up your Mac with an
  appropriate cache setting.  The IIsi and the IIci use system RAM to
  store the video image on your screen.  (Other Macs with internal
  video have video RAM separate from the main system RAM so this trick
  doesn't apply to them.)  The internal video competes with the System
  for use of this RAM; and that competition slows down your Mac, just 
  like two children fighting in the back seat of your car adds an hour 
  to the time it takes to get to the beach.  To stop the fighting a 
  smart parent will put one child in the front seat and one in the back. 
  A smart Mac owner will put the internal video in the front seat and 
  the system in the back seat.  To push the system out of the front seat
  set a IIsi's cache to between 384K and 768K which will take up all 
  the space in the front seat not occupied by the internal video and 
  force the system to sit in the back.  The exact value depends on the
  type of monitor you have installed.  Experiment to see what works 
  for you.  Unfortunately this trick doesn't work when virtual memory
  is turned on, but if you're using virtual memory you're probably more
  concerned about saving memory than gaining speed anyway.  There's
  also a bug in the System 6 cache code that may cause a peformance 
  hit on disk access if the cache is larger than 128K so this trick is
  more likely to help Macs running System 7, but again experiment to 
  see what works for you.



======================
SYSTEM SOFTWARE  (2.0) 
======================

WHY DOES APPLE CHARGE FOR SYSTEM 7.1?  (2.1)
--------------------------------------------
       Apple is charging for System 7.1 because Apple's policy makers
  suspect they'll make more money by charging for it than by not
  charging for it.  Apple is a publicly held corporation in a
  capitalist economy where the law requires corporations to make
  reasonable attempts to maximize profits.  To give away something
  Apple could make more money by charging for would be a breach of the
  fiduciary responsibility of Apple's Board of Directors and actionable
  by Apple stockholders in a court of law.  


WHAT DOES SYSTEM 7.1 GIVE ME FOR MY $35 THAT SYSTEM 7.0 DOESN'T? (2.2)
----------------------------------------------------------------------

       Not much.  System 7.1 provides a base for many planned
  enhancements to the MacOS.  These include a new printing
  architecture, an advanced version of QuickDraw, and easy
  localizability into foreign languages.  All of these will be
  separate, optional add-ons which may or may not cost more money. 
  (Actually most people at Apple and elsewhere say these will be 
  free, but that's what they said about system software before 7.1 
  was released for $35.  After 7.1 was released a lot of them started
  backpedalling and claiming that no promises of free upgrades were 
  ever made.  Fool me once, shame on you.  Fool me twice shame on me.)

        The only added feature of System 7.1 that you can use out of 
  the box is the ability to store fonts in a Fonts folder rather than 
  the System file. For this Apple wants $35.  There are also about a
  thousand various bug fixes over System 7.0.  (i.e. 7.1 shipped with
  only about 400 known bugs instead of the 1400 known bugs in System
  7.0.)  Some of these fixes were included in the various System 7
  tuners.  The most significant bug fix not present in System 7 Tuneup
  fixes the Quadra 950's SCSI manager.  If you have a Quadra 950, you
  need System 7.1. Otherwise you probably shouldn't waste your money.


WHERE CAN I GET SYSTEM 7.1?  (2.3)
----------------------------------

       Apple rationalizes its decision to charge for System 7.1 by
  claiming that most people have been unable to get System Software
  updates from online sources or authorized dealers (and of course they
  rationalize their refusal to authorize low-price mail order dealers
  by claiming that Macs require dealer support) and by claiming that
  charging for system software will make software retailers more
  willing to stock Apple system software and thus make it easier to
  obtain.  This denies the reality that System 7.0 was in fact readily
  available from the primary sources of payware Mac software as well 
  as being freely available online.  And I doubt a full-page ad for 
  System 7.0 in the software catalogs costs Apple any more than an ad 
  for System 7.1.  This rationalization also ignores how previously 
  in large organizations only one person needed to be able to get 
  the system software from a dealer, online, or bundled with a 
  new CPU before others could freely and legally copy it.  So, 
  despite Apple's protests to the contrary, it is now harder to 
  get a current copy of the system software thus creating a FAQ 
  where there was none before.

       If you want the manuals as well as the disks (high density only)
  for System 7.1, you can order the entire package including a copy of
  At Ease for about $79 from the usual mail-order houses such as
  MacConnection (1-800-800-2222) or MacWAREHOUSE (1-800-ALL-MACS).  If
  you only want the disks you can upgrade from System 7.0 by calling
  Apple at (800) 769-APPL and asking for the 7.1 upgrade.  To "verify"
  that you already own System 7, you'll be asked what's in the right
  hand corner of your menu bar.  The answer is of course Balloon Help
  and the application menu.  The disk only upgrade costs $34.95 plus $3
  for shipping and handling plus local sales tax.

       If you bought a non-bundled copy of System 7.0 on or after
  September 1, 1992 (or if you have a scanner, an old software receipt,
  and some familiarity with a photo retouching program) you can upgrade
  for $3 by sending your dated proof of purchase, a check for $3, and
  your name and address to
          Apple Computer
          Attn: Free Upgrade
          P.O. Box 720
          Buffalo, NY 14207.
  Alternatively you can fax that information and a credit card number
  and expiration date to Apple at (716) 873-0906.


HOW CAN I USE SYSTEM 6 ON A MAC THAT REQUIRES SYSTEM 7?  (2.4)
--------------------------------------------------------------

       The PowerBook 100, Classic II, LCII, Performa 200, and Performa
  400 all work with System 6.0.8L, a special foreign version of System
  6.0.8 that was hacked together because these machines beat many of
  the internationalized versions of System 7 to market.  System 6.0.8L 
  used to be available for anonymous ftp from wuarchive.wustl.edu in the 
  mirrors/rascal.ics.utexas.edu/support-of-products/Apple/sys.soft/6.0.8L 
  directory but was removed recently.  If you find an ftp site for 
  6.0.8L or even a bulletin board that carries it, please contact 
  the author of the FAQ so I can include it here.


WHERE CAN I GET NON-U.S. SYSTEM SOFTWARE AND SCRIPTS?  (2.5)
------------------------------------------------------------

       For a company that's as hip to the international marketplace 
  as Apple, it sure has a difficult time comprehending that its
  customers might need to work with more than one language.  A recent 
  call to the Apple Customer Assistance Center support line revealed 
  that system software is available only in the country of origin.
  The support rep was unable even to provide contact information for 
  distributors in countries outside the United States.  What the 
  support rep didn't know (but I do) is that most international 
  versions of System 7.0.1 are available for anonymous ftp 
  from ftp.apple.com in /dts/mac/sys.soft.intl.  Your best chance 
  to get Korean system software or any international version of 
  System 7.1 is to have a friend in the appropriate country 
  mail you the software.
  
  	   If you want to work with multiple languages but …

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