Oh. I was wondering because I had a Fantom Drives(not sure if thats right) that currently is sold in SCSI form but I had a IDE Firewire version that had problems like what you had.
If you can find a manual I would think there might be something in there. And possibly it might have jumper settings on the main board inside the case.
If you can find a manual I would think there might be something in there. And possibly it might have jumper settings on the main board inside the case.