yeah I don't know how it might be in Canadia with ISP regs but that is crappy that they say you have to use their router or will deny you tech support.
do you know what model router it is though? even though it's from your ISP there still might be a status page/control panel you can view from your browser.

OT, routers running DD-WRT are the shizzle.

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It's a 2wire, but they lock users out with there firmware, (The router address is 192,168.2.1) I've even called bell and they told me they do not want users making changes, I think they meant the pppoe setting but I could be wrong, But I am able to make changes to the wireless setting thats all, but thats

Wlan Name

Wlan Password

Wlan Chanle

Wlan Power Setting

and some other wireless setting