Do you have any idea about the value of those comments from a marketing/development standpoint? They really ought to send you their high end system as a thank you (and to entice even more such feedback!) for the value they got in exchange for their costs on that $499 MSRP Analyzer.
A 24 hour turnaround on an email from a small(?) company added to a lapse in communications and attention doesn't add up to a mortal sin. They're probably still trying to get together on what the heck to ask you!
I used to beta test CAD/CAM equipment and software for vinyl/film cutting equipment in the sign business back around the beginning of the early Nineties. I was the "CEO" of a "two guys in a garage" level ROM/Font Emulation startup for same. I got lots of toys from both endeavors and the satisfaction/frustration of seeing an offhand comment I let slip about something I had in mind turn into a shipping product from another such company. They got that one for the price of a dinner their "CEO and CTO" bought me at a Sign Industry convention!
They'll likely get back to you. [
]*** edited two letters for language content in order to preserve G Rating of post.
edit: LOL! Just realized that that two letter edit can be construed as having been applied from either direction, both inappropriate, but totally applicable! [
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