Service And Support Ebook

Macintosh a e #8 8 # if i Gis adtt wavs e aH Service and Support Guide Guide des Services et Support Service und Support Twentieth Anniversary Macintosh You are now the proud owner of a Twentieth Anniversary Macintosh from Apple, a computer with exceptional design which commemorates Apple’s twentieth anniversary. Thanks to the leading-edge technology and innovative styling, your Twentieth Anniversary Macintosh is a real collector’s item. Just 12,000 units have been manufactured worldwide, of which 3,500 will be available in Europe. 1. User Support 3 1.1. User’s manual 3 1.2. Mac OS Guide 3 1.3. Mac OS support 4 2. Warranty and Services 5 2.1. One-time on-site installation 5 2.2. Three-year on-site hardware warranty 6 2.3. Three-year telephone support 7 2.4. After the warranty period 8 3. Special Cases 9 3.1. Change of location 9 3.2. Resale of product 9 4. Online Services 10 5. Complementary Topics 11 6. Additions 11 6.1. Questions regarding Claris software 11 6.2. Questions regarding non-Apple software 11 Warranty and Limitation of Liability 12 1]. User Support A complete set of user support tools has been made available for your Twentieth Anniversary Macintosh. 1.1. User’s manual The Twentieth Anniversary Macintosh user’s manual provides all the information you need in order to get the best from your computer. It offers an overview of the computer’s capabilities and step-by-step instructions on how to perform specific tasks. 1.2. Mac OS Guide To assist you in using your Twentieth Anniversary Macintosh, help software is also installed on each machine. Mac OS Guide is a comprehensive, intelligent on-screen help system, found in the Guide menu. The Guide menu is designated by the question mark to the right-hand side of the menu bar at the top of the screen. Each component of the help system is designed to help you understand and use your computer. Mac OS Guide leads you through step-by-step instructions on how to perform simple or complex tasks on your computer, such as file sharing and recording sound. Mac OS Guide can coach you through an unfamiliar task until the task is complete. The Guide menu also offers Balloon Help, Shortcuts, and a tutorial should you needa little extra help. User Support …