Sync Guide 1.10

About PalmPilot Synchronization Chapter 1 PalmPilot Synchronization Version 1.10. Special Note: Please contact Chronos with any support questions which may arise with either our software or 3COM’s software — do not contact 3COM. We ask that you respect- fully honor this request so we may continue to offer you a PalmPilot synchronization solution. HotSync is a registered trademark, and Palm III and PalmPilot are trademarks of Palm Comput- ing, Inc. The purpose of this chapter is to describe how to synchronize the information you have stored in a Con- sultant data file with the information you have stored in a PalmPilot or Palm III organizer. It is highly recommend that you follow the setup procedures closely (the first few sections of this chapter) and then read the remaining sections to acquaint yourself with some of the peculiarities related to synchroniza- tion. Topics Covered ■ About PalmPilot Synchronization. Describes what PalmPilot synchronization is and what you need. ■ Install PalmPilot Synchronization Software. Describes how to install the necessary software for PalmPilot synchronization. ■ Setup The HotSync Manager. Describes how to setup the HotSync Manager for proper synchro- nization. ■ Setup The PalmPilot. Describes how to setup your PalmPilot for proper synchronization. ■ Setup Consultant. Describes how to setup Consultant for proper synchronization. ■ Perform A Sync. Describes how to synchronize your Consultant data with your PalmPilot. ■ HotSync Manager Log. Describes how to view the log on your computer for detailed information about the success of a sync. ■ Synchronization Peculiarities. Discusses some issues related to synchronization that arise out of differences between the way Consultant stores data and the PalmPilot stores data. ■ Convert From Pilot Desktop 1.0. Describes how users who have been using the first generation Pilot Desktop 1.0 software can move to Consultant. ■ Technical Information. Details some of the technical aspects of synchronization including how fields in Consultant match up with those on the PalmPilot. ■ Troubleshooting. Tips on how to solve synchronization difficulties and a list of known incompat- ibilities and problems. ■ Frequently Asked Questions (FAQ). Answers to questions frequently asked by users. About PalmPilot Synchronization PalmPilot synchronization allows users to keep their calendar, to-do list, address book, and memo in- formation synchronized between Consultant and their …