Wow.

Maybe some of that was done by the original owner and thus the reason for sending the computer in for repair?

I sure hope no certified tech ever did that.

Those people who get their knickers in a knot when they proclaim "I'm an Apple Certified Tech" tend to bug me. My response is essentially "Well, you're a sucker. I didn't pay a cent, and I can do everything you can do and more." Half the time, those people are hiding their ineptitude behind piece of paper...

Peace,
Drew
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Power to the PowerPC!