® Services Guide Guide des Services Apple Servicelisungen Guida all’assistenza Servicewijzer Guia de servicios Serviceguide Service-guide Supportoversigt Palveluopas ongratulations, you have just bought an Apple product and we would like to thank you! We are confident that this product will meet all your expectations. However, should you need assistance to upgrade or repair your Apple hardware, remember that Apple and its service and support channel will be glad to help... Should you have a question initially refer to the m and on-screen help provided with your produc Mac OS 8, the “Info Center” is a good place to st detailed information regarding your computer. Reading the user guide is always a good step to en correctly. To ensure continued contact with Apple, don't forget to card accompanying your computer system and return it to us receive regular information from Apple which will keep you inforr date Apple events. If you decide you need further support, there are services to choose from, and some are described in this booklet. 2 English Telephone Support Apple Assistance phone The Apple Assistance Centre provides the Technical Su numbers list per country : Helpline Austria : 0660 6764 Belgium: 027131202 (French) @you need assistance that is not provided by your docu Belgium: = 12.713. 1203 help or online, call your local Apple Assistance Centre t (Flemish) Denmark: 80017 291 @u are entitled to 90 days complimentary up and run Eire : 1800 626096 purchase. Finland : 0800 118083 France : 0803 089659 @bc first time you call, you will be issued with a ‘Custome Germany: 069 9509 6189 that you should note carefully. This CIC will enable you to Holland: (120 346 9104 Italy : 2 273 262 92 Centre on future occasions, where Apple's technical su Luxembourg : 0800 2069 pleased to provide you with advice and guidance on: Norway : 80011 006 B Installation and setup of your Apple-branded hardware South Africa: 0800 998171 B Assistance with troubleshooting Spain : 902100088 b> Information on Apple or third party software updates Sweden: 08 587711 30 Switzerland: 1 800 90 37 @pport is normally included for third party hardware or software “…

applcz rVIcc! LEVEL I LISA TECHNICAL PROCEDURES #072-0085 lisa Level I Technical Procedures #072-0085 Copyright 1983 by Apple Computer Inc. l Revision: March 19a5 LISA TECHNICAL PROCEDURES MANUAL Table of Contents June 1985 Lisa 1.0 --Table of Contents --Takeapart --Setup --Video Take-apart (except 3.9, 3.10) --Video Adjustments --Diagnostics (except 5.3) --Troubleshooting (except 6.1, 6.4, 6.7, 6.8, 6.12 6.13, 6.24, 6.30-6.32) (except 6.6, 6.15, 6.19-6.22, 6.26 6.33-6.41, 6.45, 6.46, 6.48, 6.50, 6.52) 8/23/83 7/29/83 7/29/83 7/23/83 12/07/83 8/09/83 7/23/83 01/85 8/22/83 4/84 1/06/84 Lis~ 2/Macintosh XL --Table of Contents (except page 0.2) --Take-apart --HDA Packaging for Shipment --Video Take-apart Chart . --Video Take-apart --Video Adjustments --Diagnostics (except 5.3, 5.6) (except 5.2) --Troubleshooting Upgrade and Retrofit --Table of Contents --Lisa 2/5 Inventory Upgrade Instructions --Lisa 2 Upgrade --Lisa 2/10 Upgrade (except page 7) Illustrated Parts Lists --Table of Contents --Lisa 1.0 Illustrated Parts (except 1.3, 1.14, 1.16) --Lisa 2 Illustrated Parts (except 2.3, 2.5, 2.18, 2.20) --Macintosh XL .Il1ustrated Parts (except 3.3, 3.5, 3.7, 3.9, 3.18, 3.20) 3/85 8/84 12/14/83 3/85 no date 2/27/84 2/13/84 5/84 2/85 6/85 1/07/84 2/5/84 1/04/84 2/28/84 4/84 10/84 4/85 4/85 6/85 4/85 6/85 4/85 6/85 LISA TECHNICAL PROCEDURES TABLE OF CONTENTS Section 1: Take-Apart Introduct ion •••••••••••••••••••••••••••••••••••••••••••• 1.3 Replacing the Disk Drives ••••••••••••••••••••••••••••••• l.4 Removing a Diskette from a Malfunctioning Disk Drive •••• l.5 The Glare Filter •••••••••••••••••••••••••••••••••••••••• l.6 The Mouse •••••••••••••••••••••••.••••••••••••••••••••••• 1 • 7 The Keyboard •••••••••••••••••••••••••••••••••••••••••••• 1. 7 Replacing a CPU Board: Transferring the Video State Machine ROM..................................... .1.8 Packing Instructions ••••••••..••••••••••••••••••• l.9 w •••••• Section 2: Set-up . . . . . . . . . . . . . . . . . . . . . .. . . . . . . Introduction ••••••••••• • ••• 2. 3 Material Requirements ••.•••••••••••••••••••••••••••••••• 2. 3 A. Unboxing the Lisa ••.••••••••••••••••••••••••••••••••• 2.5 B. Installing the Pull-out Reference Cards •••••••••••••• 2.5 C. Checking the Battery Switch •••••••••••••••••••••••••• 2.6 D. Installing the Lisa Accessories •••••••••••••••••••••• 2.7 E. Installing the ProFile ••••••••••••••••••••••••••••••• 2.8 F. Installing the Office System Software •••••••••••••••• 2.9 G. Putting the Icons in Order ••••••••••••••••••••••••••• 2.l3 H. Installing an Apple Daisy Wheel Printer •••••••••••••• 2.17 I. Installing an Apple Dot Matrix Printer ••••••••••••••• 2.18 J. Setting Preferences •••••••••••••••••••••••••••••••••• 2.19 K. Setting the Clock •••••••••••••••••••••••••••••••••••• 2.20 L. Testing the System: Printing a Document •••••••••••••• 2.20 M. Before You Leave: Getting the User Started ••••••••••• 2.21 Appendix 1: Replacing a Single Tool on the ProFi…

Parallel Interface Card 029-0176-A Warning: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference. Customor Satisfaction If you discover physical defects in the manuals distributed with a Lisa product or in the media on which a software product is distributed, Apple will replace the documentation or media at no charge to you during the 90-day period after you purchased the product. In addition, if Apple releases a corrective update to a software product during the 90-day period after you purchased the software, Apple will replace the applicable diskettes and documentation with the revised version at no charge to you during the six months after the date of purchase. In some countries the replacement period may be different; check with your authorized Lisa dealer. Return any item to be replaced with proof of purchase to Apple or to an authorized Lisa dealer. warrantios of morchantability and fitnolls for a particular purpollo, aro limitod in duration to ninoty (90) daYll from tho dato of original retail purchallo of thill product. Even though Apple has tested the software described in this manual and reviewed its contents, neithor Applo nor its lloftware ouppliers make any warranty or ropresontation, oither express or implied, with respect to the software dcscribed in thill manual, its quality, pcrformance, merchantability, or fitnclls for any particular purpollo. Aa a roault, thia ooftwaro ia sold "aa is," and you the purchase aro asauming tho ~ntir~ risk as to ita quality and porformance. In no event will Apple or its software suppliers be liable for direct, indirect, special, inCidental, or consequential damages resulting from any defect in the software or manual, even if they have been advised of the possibility of such damages. In particular, they shall have no liability for any programs or data stored in or used with Apple products, including the costs of recovering or reproducing these programs or data. Tho warranty and remodios sot forth abovo are excluaivo and in lieu of all othora, oral or written, expresa or implied. No Apple dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty. License and Copyright This manual and the software (computer programs) described in it are copyrighted by Apple or by Apple's software suppliers, with all rights reserved, and they are covered by the Lisa Softwar…