Thread
Networking Problem
Since the networking forum is on holiday, I thought I'd post this here. Please bear with me...
iMac 350 running OS 9.2.2
earthlink dsl
Linksys wireless access point/router, model BEFW11S4 ver. 2
Although I know I have a good dsl connection, the iMac and access point cannot communicate. They are connected via ethernet cable to one of the ports. I spent 2 hours on the phone with a linksys rep to no avail. When I called earthlink for help they said they don't support any home networking!
What should the tcp/ip control panel look like?
Are there any iMac settings that would not allow it to connect with the access point/router?
Are there any browser security or connection settings that I need to check?
Can Oreos be eaten with the fingers or must the fingers be eaten separately?
The iMac appears to be configured fine for the direct dsl connection, but cannot connect or see the router.
Any help will be appreciated.
iMac 350 running OS 9.2.2
earthlink dsl
Linksys wireless access point/router, model BEFW11S4 ver. 2
Although I know I have a good dsl connection, the iMac and access point cannot communicate. They are connected via ethernet cable to one of the ports. I spent 2 hours on the phone with a linksys rep to no avail. When I called earthlink for help they said they don't support any home networking!
What should the tcp/ip control panel look like?
Are there any iMac settings that would not allow it to connect with the access point/router?
Are there any browser security or connection settings that I need to check?
Can Oreos be eaten with the fingers or must the fingers be eaten separately?
The iMac appears to be configured fine for the direct dsl connection, but cannot connect or see the router.
Any help will be appreciated.
networking topics have started collecting in peripherals. moving there
The most common configuration is to have the WAP act as a DHCP server. This is on the LAN side of the router setup. So your TCP/IP settings on the iMac should be to use the DHCP server. You may or may not need to add DNS information, depending on your DSL provider.
BTW, just curious--why did you buy a wireless router if your iMac is wired?
As for the Oreos, you're on your own
BTW, just curious--why did you buy a wireless router if your iMac is wired?
As for the Oreos, you're on your own
When I set the control panel to DHCP I'm prompted for a client ID. What is that and where do I get it? Is that a DNS?
As soon as I mention network to earthlink, they blow me off...
As for the Oreos, I've got that handled.
I got a wireless so a windows laptop in another part of the house can share the dsl with the iMac.
Thanks for the help, Macola.
As soon as I mention network to earthlink, they blow me off...
As for the Oreos, I've got that handled.
I got a wireless so a windows laptop in another part of the house can share the dsl with the iMac.
Thanks for the help, Macola.
Quote:
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Originally posted by tioga: When I set the control panel to DHCP I'm prompted for a client ID. What is that and where do I get it? Is that a DNS? As soon as I mention network to earthlink, they blow me off... As for the Oreos, I've got that handled. I got a wireless so a windows laptop in another part of the house can share the dsl with the iMac. Thanks for the help, Macola. |
The DHCP Client ID is entirely optional.
It's used by some DHCP servers to maintain a consistent IP address allocation to users based on Client ID. For a personal network, you can just leave it blank, or fill it in with anything you like - it won't make any difference.
have you tried to configure the iMac manually, instead of using DHCP?
(you've probably gone thru this w/ the Linksys support) open up TCP/IP and choose configure "manually" where it is now "use DHCP server"
IP address: 192.168.1.4
Subnet mask: 255.255.255.0
router: 192.168.1.1
input the DNS info if you have it in hand as well. w/o the DNS servers, you won't be able to browse the net, but u can open your browser and type in 192.168.1.1 in the address bar and check if you can finally communicate w/ the router.
if this don't work, then you're off to "hard reset" your router. there's probably a button on the unit that does it. look it up in the manual.
if resetting also don't work, take it back and get a netgear. mine works great. even when i screwed it up bad with an invalid subnet mask, a hard reset brought everything back to normal.
(you've probably gone thru this w/ the Linksys support) open up TCP/IP and choose configure "manually" where it is now "use DHCP server"
IP address: 192.168.1.4
Subnet mask: 255.255.255.0
router: 192.168.1.1
input the DNS info if you have it in hand as well. w/o the DNS servers, you won't be able to browse the net, but u can open your browser and type in 192.168.1.1 in the address bar and check if you can finally communicate w/ the router.
if this don't work, then you're off to "hard reset" your router. there's probably a button on the unit that does it. look it up in the manual.
if resetting also don't work, take it back and get a netgear. mine works great. even when i screwed it up bad with an invalid subnet mask, a hard reset brought everything back to normal.
You may not want to set it up manually. If you're ever asked to bypass your WAP (such as by Earthlink - they're like most ISPs when they say that they can't support home networking), they probably want your computer to get information via DHCP (automatically).
Have you tried power-cycling (unplugging the power for about 30-60 seconds) the router/WAP as well as the cable modem? Sometimes they need to be refreshed to update the network status. If you do those, you may need to restart your computers to renew their IP addresses.
Have you tried power-cycling (unplugging the power for about 30-60 seconds) the router/WAP as well as the cable modem? Sometimes they need to be refreshed to update the network status. If you do those, you may need to restart your computers to renew their IP addresses.
Thanks everyone, using DHCP worked finally after several router resets, re-boots, etc. It's just disappointing that linksys was not a big help. I'm glad I came to this forum for quality tech assistance.
It seems that sometimes the combination router/WAP has a little problem keeping up-I use two independent boxes (because that's how I could afford them when I bought them), and I think I've had fewer problems because of it.
As with all Linksys routers, keep your settings written down somewhere handy. It may be necessary for you to do a long reset, returning the box to its factory (or last firmware update) defaults, and figuring this stuff out after having a problem is just too much hassle.
As with all Linksys routers, keep your settings written down somewhere handy. It may be necessary for you to do a long reset, returning the box to its factory (or last firmware update) defaults, and figuring this stuff out after having a problem is just too much hassle.